• 한국실내디자인학회논문집
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• 제25권5호
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• pp.103-110
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• 2016

In recent years, as selling books on the internet becomes popular, the number of off-line bookstores are rapidly dwindling away. This change on the book market requires, the function and space of the bookstores should be defined again. Now bookstores are the places of experiences on cultures, world-views, and lifestyles around books. The study examines six large bookstores and finds three strategies of space expression as follow. First, Dominicanen bookstore in Maastricht which was built as a church has an expression which contrasts the old and the new as well as the sacred and the profane. Fangsuo bookstore in Chengdu creates a modern underground Sutra Depository. Here, people experience history and religion. Second, Cook & Book in Brussels has nine theme areas, each with a different selection of books, different interior decoration and special food and beverage like a theme park. Zhongshu bookshop in Shanghai has a lattice of nine reading rooms in which each unique design theme is characterized based on each book subject. Third, Cultura Bookstore in Sao Paulo is created to support social interchange. It leads people to the enormous plaza of books where people read books freely and participate in workshops, movies and all kinds of events. Daikanyama Tsutaya Books in Tokyo is composed of three white box-form pavilions which are connected by a 55-meter long aisle, called a magazine street. People walk along the street and choose concierge services as they browse magazines and books. The study finds out three strategies of design in current large bookstores to promote place-experience, which are the story-telling of history and culture, the design of theme parks, and openness for public mingling like plazas and streets. Thus, the study suggests a new paradigm in the design of bookstores in this internet age.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2017년도 춘계학술대회
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• pp.611-612
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• 2017

최근 전시 공간은 공간에 대한 직간접적인 체험을 할 수 있는 영상콘텐츠 공급자와 관람자가 몰입감을 줄 수 있는 형태로 나타나고 있으며, 제한된 공간 안에서 보다 확장된 공간을 관람자에게 제공하여 물리적인 한계를 넘어서는 가상현실까지 확대되고 있으며, 전시 디자인에서 시각적인 요소뿐만 아니라 사람과 콘텐츠 그리고 사물 사이에서 발생하는 정보서비스의 수행이 요구되고 있다. 본 연구에서는 전시 디자인의 시대적 환경변화인 사물인터넷을 활용한 전시기법의 변화와 발전방향을 모색해 보고, 영상콘텐츠의 디자인 전시에서 사물인터넷을 통한 공간의 체험하는 관람자의 스마트폰의 상호통신을 통한 정보의 축척과 사용하는 행위 속에서 영상매체(영상전시물)의 사용자 인지에 따른 다양한 형태의 변화를 살펴보고, 일반적인 전시와 사물인터넷을 통한 전시디자인 사이의 관계를 사례분석을 통한 시각과 감정의 변화에 대한 관람자의 영상콘텐츠 학습에 대한 몰입과 현장감을 확인 할 수 전시디자인을 제안한다.

• 디지털융복합연구
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• 제20권4호
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• pp.519-528
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• 2022

연구 목적은 COVID-19 사태 이후 1인이 경험한 고립 요인을 시각적 전이에 기초한 내러티브 방법으로 살펴, 1인 경험의 디자인 방향을 탐구하는 데 있다. 연구 범위는 비대면 디지털 플랫폼을 통해 참여한 20대 여성 8명의 COVID-19 경험이다. 연구 방법은 참여자가 COVID-19 상황과 유사한 디지털 이미지를 선택하여 이에 근거한 경험 사실을 기술하면, 이를 연구자가 미시적으로 분석한 것으로 한정한다. 분석 결과, 고립 요인은 대면 소통의 부족, SNS 의존, OTT 서비스 중독, 외부 장소 이용 및 활동 한정, 비대면 기술의 한계, 비대면 교육 효과의 한계, 감염병 우려 등으로 요약되었다. 그러므로 고립 극복 요소에 근거한 1인 경험 디자인 방향은 관계 회복을 위한 커뮤니케이션, 온·오프라인 통합의 비 경계 장소, 현존감 구현을 위한 디지털 융·복합 콘텐츠 등이 전제되어야 할 것으로 예측된다.

• 방송공학회논문지
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• 제12권2호
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• pp.71-79
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• 2007

본 연구는 사용자의 경험에 의해 형성된 인지된 정보구조를 TV EPG 시스템에 적용한 것이다. EPG 시스템은 사용자에게 다양한 TV프로그램 시청 기회를 제공하는 반면에 기능 중심의 정보구조는 사용자가 원하는 채널 탐색 시 어려움을 가중시켰다. 이와 같은 이유는 EPG 시스템의 UI가 사용자의 인지된 정보구조와 일치하지 않은 메뉴정조를 제공하고 있기 때문이다. 이에 따라 본 연구에서는 사용자 경험 중심의 방법론 제시하였고, 사용자 중심의 EPG 시스템의 정보구조 설계 방향을 제안하였다. 이와 같은 연구결과는 디지털 TV 전자 프로그램 가이드 설계를 위한 새로운 접근방법론에 기여할 것이다.

• 한국항공운항학회지
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• 제22권2호
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• pp.34-39
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• 2014

Airworthiness authorities specify the technical standards of airworthiness that propose minimum requirement of the commercial transport category and apply the rules in the certification process to ensure the safety of the aircraft. The Federal Aviation Administration and other national airworthiness authorities define the fatal accident risk levels for the safety assessment of the aircraft system and establish standard procedures to apply both qualitative and quantitative analysis techniques. However, an accident or incident may occur by the combination of various factors, although the aircraft is designed in accordance with the strict standards and approval by the Airworthiness Authorities. There are some key factors, such as human error, unpredictable complex system failures, degradation of the components reliability, improper maintenance task and intervals. Risk can be reduced by reflecting aircraft operational experience with similar types of aircraft in the process of aircraft development and safety assessment. Result of the root cause analysis for the Airbus A300-600 incident in which the aircraft engine reverser was deployed in the air have been introduced to reflect the design of system and related components. Also, this paper suggests to create a big-database in order to provide a feed-back to the FAR Part 25 transport category design and safety assessment of the operational experience.

• 한국가구학회지
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• 제20권3호
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• pp.205-212
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• 2009

Through this study, I explored a creation of the postmodern furniture aesthetics through the transformation by student's interpretation in experiencing the art/craft/handmade/studio furniture aesthetics in postmodernism theoretically for 'wood culture experience class' or 'wood love experience class' by the Korea Forest Service because the class tends to focus on making simple wood works involved just in the practical part. Qualitative conceptual analysis as the principal methodology was used to achieve the theoretical context in the experience programs. Following the lesson one on defining the postmodern aesthetics in New Design furniture as metaphor and the lesson two on interpreting an aesthetics of art and everyday life with the wood furniture which expresses the metaphorical and symbolical aesthetics appeared as New Design furniture in postmodernism in the previous papers, I developed lesson three on creating an object using eco-friendly materials like wood in transforming an aesthetics of postmodern furniture as the final stage of the study. Therefore, the students will be able to create a piece of eco-friendly wood furniture for our environment as metaphor transformed by his/her perspective regarding a piece of selected New Design furniture.

• 한국실내디자인학회논문집
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• 제23권5호
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• pp.41-50
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• 2014

In relation to spatial expression, the remediation theory of Jay David Bolter & Richard Grusin shows a sufficient possibility of providing extended idea and experience through the space of critical representation. The remediation theory discussed in the scope of new media says about the existence method and the development process of media through immersion into media and awakening, and one attribute of remediation which aims at the extension of another realistic experience and recognition through various media, contains common denominators which display diversity and complexity of installation space, and use the audience as expression elements. Therefore, this study aims to apply the remediation theory in order to interpret space using more diverse and multisensory expression methods. For achieving this purpose, this study found the connection among characteristics of hypermediacy which is an axis of installation and remediation theory, and analyzed diverse cases regarding installation space and characteristics of hypermediacy, depending on external aspects of form and expression and internal aspects of experience and cognition. The method of hypermediation expression in installation space converts the recognition about the basic custom of new experience, space and representation. This means that the logic of remediation could approach space by leading to more extended form and recognition. In conclusion, the characteristics of space and the possibility of extended expression revealed in the relationship between installation space and hypermediacy logic would provide another developmental significance for research on space design.

• 유통과학연구
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• 제17권1호
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• pp.57-72
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• 2019

Purpose - Current study aimed at investigating customer experience types (gain vs. loss avoidance performance experience and hedonic vs. reliability imagery experience) and their influences on satisfaction and positive emotion as antecedents of customer engagement. It also explored moderation role of regulatory focus in the influence of each experience type on satisfaction and positive emotion. Research design, data, and methodology - 416 Vietnamese local tourists were selected to test hypotheses by structural equation model in AMOS 21.0. Results - First, customers actually achieving gain or avoiding loss are more satisfied. Second, customers with hedonic and reliability imagery experience feel more positive emotion. Third, both positive emotion and satisfaction have positive influences on customer engagement. Last, regulatory focus moderates the positive effects of either gain or loss avoidance performance experience on satisfaction and also moderates the positive effects of either hedonic or reliability imagery experience on positive emotion. Conclusions - Focusing on both cognitive satisfaction and affective emotion resulted from experience, this study could advance customer engagement theory. Managerially, brand managers should induce gain performance and hedonic imagery experience (loss avoidance performance and reliability imagery experience) from promotion (prevention)-focused customers to enhance their engagement.

• 한국정보시스템학회지:정보시스템연구
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• 제32권1호
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• pp.201-221
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• 2023

Purpose Customers consider the overall experience with the company as important as the quality of the product, and companies are also paying attention to creating long-term relationships with customers through optimal customer experiences. In this study, we propose a customer experience management process called 'CX-Q', which combines customer journey map and Q-methodology to understand the importance of customer experience based on the overall customer experience. Design/methodology/approach. CX-Q is a process that combines Q-methodology and customer journey maps, allowing stakeholders to explore and improve customer experiences at each contact point while engaging with brands, products, and services. It also enables them to derive customer experience insights and important management points for each segment. To demonstrate the usefulness of the proposed CX-Q, this study analyzed the experience of customers who used the Airbnb travel platform service as an example, applying the CX-Q process. Findings A total of four customer segments were derived, and it was found that each segment valued different attributes during the customer journey stage. The customer experience analysis using the CX-Q process proposed in this study is expected to help understand customers in more detail and assist in managing and improving customer experience.

• 한국디자인학회:학술대회논문집
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• 한국디자인학회 2004년도 추계 학술발표대회 논문집
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• pp.230-231
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• 2004