• Journal of Korean Society for Quality Management
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• v.17 no.2
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• pp.17-26
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• 1989

This paper is concerned with forecasting the existing number of errors in the computer software and optimizing the stopping time of the software test based upon the forecasted number of errors. The most commonly used models have assessed software reliability under the assumption that the software failure late is proportional to the current fault content of the software but invariant to time since software faults are independents of others and equally likely to cause a failure during testing. In practice, it has been observed that in many situations, the failure rate decrease. Hence, this paper proposes a mathematical model to describe testing situations where the failure rate of software limearly decreases proportional to testing time. The least square method is used to estimate parameters of the mathematical model. A cost model to optimize the software testing time is also proposed. In this cost mode two cost factors are considered. The first cost is to test execution cost directly proportional to test time and the second cost is the failure cost incurred after delivery of the software to user. The failure cost is assumed to be proportional to the number of errors remained in the software at the test stopping time. The optimal stopping time is determined to minimize the total cost, which is the sum of test execution cast and the failure cost. A numerical example is solved to illustrate the proposed procedure.

• Journal of Korean Society for Quality Management
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• v.24 no.4
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• pp.190-206
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• 1996

In case measurements are made on units of production in time order, it is reasonable to expect that the measurement errors will sometimes be first order autocorrelated, and a technique to test such autocorrelation is required to give good control of the productive process. Tool-wear process provide an example for which regression model can sometimes be useful in modeling and controlling the process. For the control of such process, we present a simple method for testing first order autocorrelation in regression errors. The method is based on Bayesian test method via Bayes factor and derived by observing that in general, a Bayes factor can be written as the product of a quantity called the Savage-Dickey density ratio and a correction factor ; both terms are easily estimated from Gibbs sampling technique. Performance of the method is examined by means of Monte Carlo simulation. It is noted that the test not only achieves satisfactory power but eliminates the inconvenience occurred in using the well-known Durbin-Watson test.

• Journal of Korean Society for Quality Management
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• v.34 no.4
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• pp.78-92
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• 2006

While many services appear, it are performed in the various researches about a service. Among them, as to the basic reason for measuring the service level, in order to find out the strategy improving service quality. But the method for measuring quality of services up to date was unable to make it enough the role. This research tried to propose the approach systematically analyzing the human errors in order to improve service quality about the call center which utilizes the information technology. In fact, the human errors was found in the customer contact point in which the actual service is delivered. An interaction between the element for comprising call service was classified into 3 while defining the human error as 3 group. Moreover, the process where a service is delivered was classified according to 5 step and the generated error was measured in each step. The implication of this research looks at the service failure and dissatisfaction as the occurrence of the human errors and illustrates the service quality improvement as a correction or a reduction. This approach is used that service is materially easily understood and is formulated with the quality improvement strategy.

• Journal of the Korea Safety Management & Science
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• v.21 no.4
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• pp.67-74
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• 2019

Visual inspection is regarded as one of the critical activities for quality control in a manufacturing company. it is thus important to improve the performance of detecting a defective part or product. There are three probable working modes for visual inspection: fully automatic (by automatic machines), fully manual (by human operators), and semi-automatic (by collaboration between human operators and automatic machines). Most of the current studies on visual inspection have been focused on the improvement of automatic detection performance by developing a better automatic machine using computer vision technologies. However, there are still a range of situations where human operators should conduct visual inspection with/without automatic machines. In this situation, human operators'performance of visual inspection is significant to the successful quality control. However, visual inspection of components assembled into a mobile camera module belongs to those situations. This study aims to investigate human performance issues in visual inspection of the components, paying more attention to human errors. For this, Abstraction Hierarchy-based work domain modeling method was applied to examine a range of direct or indirect factors related to human errors and their relationships in the visual inspection of the components. Although this study was conducted in the context of manufacturing mobile camera modules, the proposed method would be easily generalized into other industries.

• Journal of the Korea Safety Management & Science
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• v.14 no.4
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• pp.85-91
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• 2012

To verify the effect of driver's personal characteristics of driver on the accident frequency through railway accidents caused by human errors and the relationship with aptitude test. To prove the relevance between the driver's personal characteristics and human error accidents. Accident data from 2010 to 2011 was analyzed which collected from a train crew department in K national corporation, and 31 drivers gave an personal interview from Sep. 2011 to Nov. 2011 who had controlled a train alone and caused an accident. Compared between driver's personal characteristics and accident rate, and accident induction possibility surveyed from normal person and disqualified in aptitude tests. Accidents was occurred with the age 40s (27%) and 50s (25%), and with the experience between 15 years and 20 years (38%) and over 20 years (30%). Because more aged, more experienced, it can be seen in the correlation between driver's age and accidents induction caused by human errors like illusion. First of all it must be checked whether working conditions and environmental factors are human error-prone. Most accidents occur when received civil complaints or manager at the riding. Therefore accidents can be prevented when investigated through subsequent surveys how often human error happens, even though no accident, and safety device installed based on the error frequency.

• Proceedings of the Korea Concrete Institute Conference
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• 2006.05a
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• pp.558-561
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• 2006

In many case, reinforced concrete structures are deteriorated by construction errors, design errors, settlement and movement, and weathering. The diagnose and repair of concrete deterioration is important for effective management of concrete structures. This manual is to provides guideline on evaluating the deterioration of the concrete in a structure and selecting an appropriate repair material and method.

• Proceedings of the Safety Management and Science Conference
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• 2007.11a
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• pp.319-322
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• 2007

This paper presents geometrical product specifications of acceptance and verification tests for coordinate measuring machines(CMM). These specifications include vocabulary, measuring size, rotary table with fourth axis, scanning measuring mode, multiple-stylus probing systems, measuring, and, estimation of errors in computing Gaussian associated features.

• Journal of Korean Institute of Industrial Engineers
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• v.35 no.2
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• pp.178-184
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• 2009

The Nuclear Power Plant(NPP) industry in Korea has been making efforts to reduce the human errors which have largely contributed to about 150 nuclear reactor trips since 2001. Recently, the Crew Resource Management(CRM) training has risen as an alternative countermeasure against the nuclear reactor trips caused by human errors. The effectiveness of CRM training in NPP industry, however, has not been proven to be significant yet. In this study a return on investment(ROI) model is developed to measure the effectiveness of CRM training for the operators in Korean NPP. The model consists of mathematical expressions including multiple variables affecting the CRM training impacts and nuclear reactor trips. Implication of the model is discussed further in detail.

• Journal of the Korea Society of Computer and Information
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• v.19 no.6
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• pp.109-117
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• 2014

A cold storage is a warehouse of a insulated building with cooling installations. It has many different types of cold rooms with temperatures below 0 degrees Celsius, and the sequential workflow such as receiving, picking and packing runs in that rooms. Recently, the cold storages have adopted RFID technology, and consequently, warehouse product management in them are becoming intelligent and network. However, information inconsistency in warehouses caused by physical and logical errors reduces reliability in the RFID cold storage management system and worsens their work efficiency. Therefore, it is necessary to develop an early detection system to identify errors. In this paper, we suggest a supervisory system detecting logical errors on business processes of the RFID cold storage. It is composed of a master supervisor and mobile supervisor. In the master supervisor, the manager can set the constraints conditions and get alerts, and in the mobile supervisor, the workers confirm and deal with these faults directly. The supervisory system improve reliability of the RFID cold storage management system by recognizing a failure to identify physically and logically using these constraint conditions. This paper shows that the supervisory system can reduce the average recovery time to improve reliability by decreasing the time for detecting and analyzing errors in the RFID cold storage management system.

• Journal of the Ergonomics Society of Korea
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• v.34 no.1
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• pp.29-43
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• 2015

Objective: The aim of this study is to develop management guidelines and a procedure for an anthropometric suitability assessment of the main control room (MCR) in nuclear power plants (NPPs). Background: The condition of the MCR should be suitable for the work crews in NPPs. The suitability of the MCR depends closely on the anthropometric dimensions and ergonomic factors of the users. In particular, the MCR workspace design in NPPs is important due to the close relationship with operating crews and their work failures. Many documents and criteria have recommended that anthropometry dimensions and their studies are one of the foremost processes of the MCR design in NPPs. If these factors are not properly considered, users can feel burdened about their work and the human errors that might occur. Method: The procedure for the anthropometric suitability assessment consists of 5 phases: 1) selection of the anthropometric suitability evaluation dimensions, 2) establishment of a measurement method according to the evaluation dimensions, 3) establishment of criteria for suitability evaluation dimensions, 4) establishment of rating scale and improvement methods according to the evaluation dimensions, and 5) assessment of the final grade for evaluation dimensions. The management guidelines for an anthropometric suitability assessment were completed using 10 factors: 1) director, 2) subject, 3) evaluation period, 4) measurement method and criteria, 5) selection of equipment, 6) measurement and evaluation, 7) suitability evaluation, 8) data sharing, 9) data storage, and 10) management according to the suitability grade. Results: We propose a set of 17 anthropometric dimensions for the size, cognition/perception action/behavior, and their relationships with human errors regarding the MCR design variables through a case study. The 17 selected dimensions are height, sitting height, eye height from floor, eye height above seat, arm length, functional reach, extended functional reach, radius reach, visual field, peripheral perception, hyperopia/myopia/astigmatism, color blindness, auditory acuity, finger dexterity, hand function, body angle, and manual muscle test. We proposed criteria on these 17 anthropometric dimensions for a suitability evaluation and suggested an improvement method according to the evaluation dimensions. Conclusion: The results of this study can improve the human performance of the crew in an MCR. These management guidelines and a procedure for an anthropometric suitability assessment will be able to prevent human errors due to inadequate anthropometric dimensions. Application: The proposed set of anthropometric dimensions can be integrated into a managerial index for the anthropometric suitability of the operating crews for more careful countermeasures to human errors in NPPs.