• Journal of the Korea Institute of Information and Communication Engineering
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• v.23 no.4
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• pp.357-364
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• 2019

As industrial information disclosure by insider's rate is around 80%, most of relevant researches explain briefly its causes are discontent of salary or human resources system. This paper scrapes texts on Jobplanet, an anonymous company review website and analyzes discontent keyword by 7 related area and their contexts to find out more details on brief causes referred above. After drawing LGG (Local Grammar Graph) by each areas with related dictionary list, this paper shows an example of concordance as a proof and several ways for human resources leakage prevention. Finally, text analysis results are compared with previous researches based on survey with limited questions and answers. This study is meaningful to expand the scope of employee discontent analysis with company review text and provide more specific, granular and honest discontent vocabularies.

• Korean Journal of Community Nutrition
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• v.5 no.4
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• pp.662-671
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• 2000

The purpose of this study was to analyze university students' perception of service quality attributes in residence hall foodservice. Questionnaires were hand delivered to 1,210 university students residing in a residence hall. A total of 1,011 was usable, resulting in an 83.6% response rate. The survey was conducted between October, 1998 and May, 1999. A statistical data analysis was completed using the SAS/Win 6.12 for Descriptive Analysis, $X^2$-test, t-test, ANOVA, Spearman Correlation, and Common factor Analysis, and Importance- Performance Analysis(IPA) was completed. Significant negative correlations between importance and performance were found with 'abundance of foods'(p < 0.001), 'discontent handling'(p < 0.001), and 'availability of new menus'(p < 0.01). factors including food, menu, sanitation, atmosphere, facilities, employee's attitude, and convenience were rearranged and a new dimension was created with the service. Employee's attitude and service factors received the highest scores in customer perception of importance and performance. Food, menu, and convenience factors were included in Quadrant A. female students had significantly higher importance mean scores than males, while males had significantly higher Performance mean scores. (Korean J Community Nutrition 5(4) : 662~671,2000)

• Asia-Pacific Journal of Business
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• v.3 no.2
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• pp.1-7
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• 2012

The purpose of this case study is to discuss the issues and challenges pertaining to industrial safety. The case study begins with the shocking incident of the brutal killing of top-executive of the company by agitated workers. Inspite of having conducive environment for business, Italian subsidiary Robusto Muro Ltd had to confront industrial Relations issues at an incredible and unprecedented level. Management perspective, workers viewpoint, competitors approach and diplomatic comments by political bigwigs have also been incorporated so that the students may have 3-dimensional understanding of the scenario. The case of such genre will facilitate the students to comprehend and discuss the employee-employer relationship and industrial safety, in particular and industrial relations and IR machinery, in general.

• Journal of Technologic Dentistry
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• v.28 no.1
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• pp.143-159
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• 2006

Objectives; The purpose of the present study is to investigate workplace satisfaction level of dental technicians and the differences between that of dental lab owner's and that of employed dental technicians, who are working in dental laboratories. Methods; Samples were comprised of 137 dental technicians working in dental laboratories. Data were collected through self-administered questionnaires and analyzed to frequency distribution, correlation, t-test and multiple regression analysis. Results; 1) Dental technicians generally are 'somewhat or a bit satisfied' with their workplace situations, regardless of position, sex, and individual career. 2) Mean values of 4 items out of 11 work situation factors of employed dental technicians were significantly lower than those of lab owner's. The 4 items are the openness of management, working environment, pay, and policy in promotion and raise. They would be sources of dissatisfaction and conflict. 3) Level of satisfaction was significantly correlated with 2 subordinate variables, i.e. working conditions and administration policy. There is a tendency that administration policy is a bit more important for lab owners, while working conditions are a bit more important for employed dental technicians. Conclusion; The employer-employee relationship of dental technicians seems to be sound, as no signs of troublesome problem is detected. But the discrepancy revealed in the above results is telling that there certainly exist some disagreement in the viewpoints of the two groups. It is necessary for the dental technicians to find ways to deal with the possible triggers of discord and discontent.