• Title/Summary/Keyword: Empathy

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A study on cultural revitalization using local idle facilities

  • Kim, Hyo-Kyung
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.10
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    • pp.173-177
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    • 2021
  • Culture and art can be said to be an important medium that enhances people's creativity and satisfies our desire for cultural experience as well as emotional cultivation. These arts and culture are spreading all over the world through Hallyu, etc. to this day, and it is naturally positioned as an industry that creates the highest added value. However, rapid industrialization and development of industrialization also provided many negative causes, such as damage to nature due to the decline of factories and equipment industries, pollution and damage to the surrounding environment due to the use of fossil fuels. Therefore, in this study, we investigated the factors necessary for improving the image of the local community and maximizing tourism classes by actively utilizing the idle space abandoned due to industrialization and industrialization as a complex space for culture and art. As a result, empirical analysis was conducted through a total of six factors excluding typology through factor analysis. The results showed that reliability, certainty, and empathy had a positive effect, but responsiveness did not. In addition, the economic effect was found to have a positive effect on customer satisfaction.

Development and Validation of the Kkondae Scale (꼰대 척도의 개발 및 타당화)

  • Lee, Jiyeon;Ko, DongWoo;Choi, Kyeongchan
    • The Journal of the Korea Contents Association
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    • v.21 no.9
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    • pp.164-175
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    • 2021
  • The purpose of this study is to develop the 'Kkondae Scale' and verify its validity. For this purpose, three constructive concepts (attribution error, cognitive rigidity, and one-way communication) were derived through expert interviews, prior research and literature analysis, and 15 preliminary questions were selected. In addition, a preliminary scale was developed by modifying or adding items to conform to each constructive concept through expert content validity evaluation. Next, as a result of the exploratory factor analysis of about 250 adults, a three-factor structure model was derived. As a result of the confirmatory factor analysis on the preliminary scale for about 401 adults, it was confirmed that the fit of the three-factor structure was good. As a result of convergence and discriminatory validity analysis, it was confirmed that the developed scale was a valid tool to measure Kkondae by showing appropriate correlations with listening attitude, empathy, acceptance of others, and intellectual humility. Finally, based on the results of this study, the significance, limitations, and future research direction of the study were discussed.

A Study on the Effectiveness of Social Networking Service for the Elderly -Focusing on the use of mentors of the same age- (노인 SNS 활용 능력 증진을 위한 효과성에 관한 연구 -동년배 멘토 활용을 중심으로-)

  • Choi, Ye-Sik;Kwon, Soon-Chul;Lee, Seung-Hyun;Lim, Sung-kyu;Cho, Seung-Won
    • Journal of the Korea Convergence Society
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    • v.12 no.5
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    • pp.147-155
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    • 2021
  • This study covers the effectiveness of SNS utilization education for the elderly. Participants in the study conducted in-depth interviews with trainees currently participating in education and mentors of the same age who are working as assistive instructors. The study deals with whether SNS utilization education, which is considered difficult, can be a more valid class when an elderly person of the same age becomes a mentor and teaches a class. The results of the study said that it was a fun and rewarding education after using SNS for the elderly, free from fear of difficult devices due to the friendly consideration and empathy of the same age. If a mentor of the same age is used for education on SNS for the elderly, SNS education, which has been considered difficult and burdensome for the elderly, is expected to be activated with more flexible education.

Performance Analysis of Ostermeier's Hamlet (공연분석: 오스터마이어의 <햄릿> (프랑스 2008, 한국 2010))

  • Lee, Insoon
    • Journal of Korean Theatre Studies Association
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    • no.52
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    • pp.229-270
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    • 2014
  • Ostermeier's Hamlet has no particular contemporary reinterpretation. Alternately devoting to show retrospect in illusion and existence through revenging actions. However, Shakespeare's metaphorical and implicative language is dissipated and the style of the play is not an illusive space-time, but a tragic theatrical production that uses rough language to express the depth of the story. The Perfomance of Hamlet is a sensuous jumble up of a diverse range of mass media. The double roles that the actors carry out give an affect of isolation between the audience and the play itself showing both empathy and liberty. Ostermeier's Hamlet distinctively shows a post-modern performance through the prominent elements of dirt, the use of mixed genre, theatric emphasis, making an image and the fulfillment of acting. Nonetheless, Ostermeier's performance stays off the point on the breakup strategy of the post-modern drama without suspending the narrative of Shakespeare's Hamlet. Besides aiming to show a performance centered by the imagery of physical expression, his performance shows New Realism in the 1960's, showing everyday life. Ostermeier thinks, that theatre helps give contemporary people an accurate reality check in the constant unstable periods of time. Therefore, Hamlet shows post-modern physical expression and outspoken dramaturgy using the effects of mass media in New Realism without breaking up realistic narration. With being the aberration of the Castle Helsingor, the main character Hamlet, expresses lunacy and can be considered as metaphor for young adults whom are broken down and isolated from the economic system. He is a substitute for those who experience agony, anger, torment, etc. and other suppressed emotions in everyday life. With the method of direction in the portrayal of Hamlet show signs of succession in the abundant popularization of the classics by communicating with the audience by following the trend of modern mass media and audio-visual perception; emphasizing the point of the philosophical topic 'life and death,' 'life and theatre,' and 'illusion and reality.'

A Study on Middle School Students' Perception on Intelligent Robots as companions. (지능형 로봇과의 공존에 대한 중학생들의 인식 조사)

  • Kim, YangEun;Kim, HyeonCheol
    • The Journal of Korean Association of Computer Education
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    • v.22 no.4
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    • pp.35-45
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    • 2019
  • How future generations perceive coexistence with intelligent robots is an important element of how SW and artificial intelligence education should be designed and conducted. This study conducted a survey of 214 first graders in middle school and looked at differences in understanding and perception of coexistence through empathy and expected problem situations depending on the type of intelligent robot. As a result of the analysis, Firstly, if the form was not explicit, it was recognized as a top-down relationship, and Second, in the case of human form, it was ready to recognize intelligent robots and communicate with them. Third, Many people were feeling Emotion in the Robot shape AI. Fourth, there was a vague sense of uneasiness about simple mechanical robots. The study is meaningful as a case study to confirm awareness of intelligent robots and needs to consider and establish awareness of whether they can coexist and live together with robots by age group as well as middle school students.

A Study on the Satisfaction of Consulting using SERVQUAL Form (SERVQUAL 형식을 활용한 컨설팅 만족도에 관한 연구)

  • Sung, Chang-Yong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.8
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    • pp.472-476
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    • 2019
  • This study compared and validated consulting satisfaction analysis between consultants and participating companies in relation to consulting. The objective was to analyze the different perspectives on what consultants think of satisfaction and how businesses think of satisfaction to achieve the optimal improvements and to improve the quality of consulting. To explore ways to improve the quality and satisfaction of consulting, this study evaluated five service quality measures. After consulting, the research method aimed to determine what is required by the enterprise based on the SERVQUAL perspective, find key factors for how to address these requirements, establish evaluation criteria, and measure the satisfaction of consulting. The results revealed no statistically significant differences in the detailed measurement item type, reliability, responsiveness, reliability, and empathy for the quality of consulting by enterprises and consultants. Comparative analysis of the consulting satisfaction on the SERVQUAL items by companies and consultants showed that companies and consultants had different opinions to improve the consulting quality and satisfaction. Therefore, it would be important to narrow the differences on this and establish a structure, in which consultants and businesses cooperate with each other.

A Study on the Effect of the Characteristics of Branded Contents on Consumers: Focused on User Satisfaction, Sharing Intention, and Intention for Continuous Use (브랜디드 콘텐츠 특성이 수용자 효과에 미치는 영향: 이용만족, 공유의도, 지속적 이용의도를 중심으로)

  • Lim, You Myung;Oh, Young Sun;Youm, Dongsup
    • Journal of Digital Convergence
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    • v.17 no.6
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    • pp.59-67
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    • 2019
  • This study was conducted to examine the effect of the characteristics of branded contents on consumers. To attain the purpose of the study, we carried out a survey with 286 male and female undergraduates and collected data for analysis. The findings demonstrated the followings: First, the satisfaction of using branded contents is positively affected by entertaining, empathy, creativity, and indirectness. Second, the intention to share branded contents and the intention for continuous use of them are positively affected by entertaining only. In conclusion, this study confirmed that only informativeness, which is one of 5 characteristics of branded contents, does not have any effect on the consumer. This result provides useful empirical data for developing high-quality contents that meet user's needs and convenience, helping understand user's behavior toward branded contents and also serves as the basic data on which related researches can expand.

Study on Internalization of Post-IMF Era's Competition Logic - Focusing on the Changes of Survival Program Since IMF Era (포스트 IMF 시대 경쟁 논리의 내면화 양상 연구 - IMF 이후 서바이벌 프로그램의 변화 양상을 중심으로)

  • Park, In-Seong
    • The Journal of the Korea Contents Association
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    • v.19 no.2
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    • pp.591-604
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    • 2019
  • This study examines the process of internalization and elaboration of the logic of competition in the post-IMF era through the genealogy of the survival program. Post-IMF is based on disaster reality, which reveals a specific emotional structure related to the competition, if the narrative of overcoming the IMF event finds narrative models that can be sufficiently reconciled between communityism and individual success. This study also examines the process of disaster preparedness through survival form and narrative structure embedded in such form. Thus, this study reconstructed the diachronic change to track the change of the survival program and the subsequent narrative change. Relative to the time of the healing-mentor, the survival program seems to be declining, but rather seems to have created a new transition through the logic of self-development contained in the healing-mentoring discourse. this logic leads to be ghettoized hierarchy of preferences. Now, the survival program is to perform fantastic surrogate satisfaction by delegating competition to a narrow self-directed area rather than to a big empathy within the community.

A Study on Space in the Moveis of Hirokazu Koreeda (고레에다 히로카즈 감독 영화의 공간 연구)

  • Hwang, Woo-Hyun
    • The Journal of the Korea Contents Association
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    • v.18 no.12
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    • pp.343-363
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    • 2018
  • Classical film narrative fails to reflect the increasing complexity of modern society. In this era of film narrative crisis Hirokazu Koreeda presents a new solution. The director puts an emphasis on neutral valuation over subject matter rather than empathy of audiences which leads to a biased point of view. Thus Hirokazu Koreeda choose space over story as a critical narrative enabler. Two qualitatively opposite spaces are presented and the boundary space of the two are set as a main background where the valuation over the spaces waves up and down. Audiences who get accustomed to a one-sided value judgement led by storytelling can be neutralized by pendulum movement of valuation. The specific methods of using space as a main tool of value neutralization have changed through the director's filmography. Space had been thoroughly designed through the storyboard in early works. Later the director let audiences experience the spaces to evoke a sense of place.

A Study on Medical Consumers Hospital Selection Factors Using Kano Model and Timko Model (Kano모델과 Timko 모델을 이용한 의료소비자의 병원선택요인에 관한 연구)

  • Kim, Sujung;Kim, Junyong;Kim, Junbae
    • Korea Journal of Hospital Management
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    • v.23 no.4
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    • pp.40-52
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    • 2018
  • The purpose of this study is to identify medical consumers' hospital selection factors in response to the rapidly changing environment of medical industry. For that purpose this study classified consumers' hospital selection factors into three categories such that human factors including expertise, reliability, empathy; system factor including, convenience, differentiation, efficiency; and facility factor including tangibility, accessibility, and location, based on the previous studies and the results of a preliminary survey of the patients of a small private hospital. The nine factors were further divided into 23 more specific attributes. Then, an online survey was conducted to measure the perceptions of the 23 attributes by the medical consumers over the age of 20. The analysis of the survey data using Kano model and Timko model indicated that 14 of the 23 attributes were classified as attractive factors, eight attributes were or classified as, one-dimensional factors, and one attribute, doctors' educational background, was classified as indifference factor. Of the 14 attractive factors, "unique and differentiated services related to medical treatment" and "distance from home to hospital" had the highest customer satisfaction coefficients. Of the eight one-dimensional factors, "kind treatment," "providing adequate explanations," "accuracy of diagnosis," and "cleanness of facilities" had the highest customer satisfaction coefficients as well as the highest dissatisfaction coefficients. The findings indicate that these six attributes are the most basic and most impactful attributes that hospitals must manage strategically to improve their service quality and attract more medical consumers to their hospitals.