• Journal of Korean Institute of Industrial Engineers
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• v.43 no.3
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• pp.176-183
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• 2017

In recent years, studies about multitasking becomes more important. During multitasking, operators can feel frustration when they are interrupted during the task and frustration can affect operator's emotional state and performance. However there is no research on measuring the frustration quantitatively in multitasking environment. In this paper, we suggested quantitative measurement of frustration during multitasking. In order to measure the frustration, we made a mathematical representation with emotional decay model and the initial intensity of frustration based on cognitive closure theory. The amount of initial intensity could be represented as the ratio of actual remaining time to expected remaining time. By the experiment, we measured the frustration during the experiment and compared this values with values of frustration dimension of NASA-TLX. Finally we got the linear regression model with a good accuracy ($R^2=0.986$). This study contributes to measuring the emotion quantitatively by the relation of expected and actual remaining time in multitasking environment.

• Science of Emotion and Sensibility
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• v.11 no.4
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• pp.541-552
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• 2008

We cannot express emotions correctly with only speech because it is hard to estimate the kind, size, amount of emotions. Hamlet who is a protagonist in 'Hamlet' of Shakespeare has emotions which cannot be expressed within only speech because he is in various dramatic situations. So we supposed an artificial emotion, instead of expressing emotion with speech, expressing and visualizing current emotions with color and location. And we visualized emotions of characters in 'Hamlet' with the artificial emotion. We designed the artificial emotion to four steps considering peculiarities of emotion. First, the artificial emotion analyzes inputted emotional stimulus as relationship between causes and effects and analyzes its kinds and amounts. Second, we suppose Emotion Graph Unit to express generating, maintaining, decaying of analyzed one emotional stimuli which is outputted by first step, according to characteristic. Third, using Emotion Graph Unit, we suppose Emotion Graph that expresses continual same emotional stimulus. And we make Emotion Graph at each emotions, managing generation and decay of emotion individually. Last, we suppose Emotion Field can express current combined value of Emotion Graph according to co-relation of various emotions, and visualize current emotion by a color and a location in Emotion Field. We adjusted the artificial emotion to the play 'Hamlet' to test and visualize changes of emotion of Hamlet and his mother, Gertrude.