• Title/Summary/Keyword: E-government performance

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An Analysis on the Moderating Effects of Degree of Utilization of TPSs on the Determinants of SMEs' Export Performance in Korea (중소기업 수출성과의 결정요인에 있어서 무역포탈사이트 이용정도의 조절효과 분석)

  • Lim, Seong-Beom;Moon, Hee-Cheol;Xing, Jing
    • International Commerce and Information Review
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    • v.9 no.3
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    • pp.181-204
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    • 2007
  • Trade Portal Site(TPS) is one of the innovative skills which makes it possible for small and medium-sized enterprises(SMEs) to manage international trade activities more efficiently by using the newest information and telecommunication technology. Based on performance and an existing research related to using information technology, this research analyzed the user's degree of utilization of TPSs which moderates effects between SMEs characteristics and export performance of SMEs. According to the results of the empirical study on actual data of 194 sample firms by using moderated regression analysis, there are significant only organizational characteristics among determinants(such as organizational characteristics, export characteristics) as the degree of utilization of TPSs. These research results provide many useful insights to the CEOs of SMEs using the services of TPSs, e-Trade system developers, and government policy makers. First, CEOs and managers of SMEs should have thorough understanding of the importance of the new information technology and e-Trade and positively adopt new e-Trade solutions and systems to their export processes to enhance global competitiveness. Second, TPS managers and e-Trade systems developers must concentrate on improving the user's degree of utilization of TPSs. Finally, the government agency should develop the various e-Trade promotion policies to support the efforts of SMEs organizational characteristics and TPS to increase the degree of utilization of TPS, which have positive effects on the export performance of SMEs.

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An Analysis of the Time-Lag Effects on the Investment of G4C E-Government System by analysing DB Data (운영 DB데이터 분석을 통한 G4C 전자정부 정보화 사업 투자 시차효과 분석)

  • Cho, Nam-Jae;Lim, Gyoo-Gun;Lee, Dae-Chul
    • Journal of Information Technology Applications and Management
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    • v.16 no.4
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    • pp.205-222
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    • 2009
  • Considering time-lag in the performance evaluation of information system (IS) investment is important because its effect reveals after certain period of time passed. Particularly it is more in the systems of e-government informatization projects which the amount of investment and the scale of business are huge. Many methods to solve this issue have been proposed such as system dynamics methods, simulations, structural equations etc. However, it is still difficult and unsolved problem because collecting practical data for time-lag analysis is very hard. In this paper, we analyze IS time-lag effect through factor analysis using the accumulated practical operational DB data. For the performance evaluation of the G4C system, the representative e-government web portal, we selected eleven factors reflecting time passing in G4C DB data. With these factors this paper conduct time-lag analysis in four view points. First, we conducted 'Stabilizing of G4C system' and got a result that IS is needed about three years for the stabilization. Second, we conducted 'Utilization of G4C system' and got a result that the utilization reaches appropriate level after in three years later after the introduction of G4C system. Third, we conducted 'Cost reduction effect' and got a result that cost reduction is stable in the third year after the introduction of G4C system. Lastly, we conducted 'System maturity effect' and got a result that the system reaches to the quality level that users expect after third to fourth years. According to the results of this research, we found that performance of IS improv continuously not immediately, and it needs three or four years of time-lag.

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A study on construction for all times learning system (상시학습 시스템 설계에 관한 연구)

  • Park, Young Ho
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.10 no.3
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    • pp.61-70
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    • 2014
  • The government supports the various systems on the premise of life-long education for improving the qualification of its people and supporting the lifelong career system. These systems help the educational activities for every generation from the teens. Each government department supports the learning activities for those who are related. In addition, each government department systemizes the regular education for advancing the performance of civil servant, by obliging a self-directed system to their member as well as by reflecting this educational activities in a promotion. This style of learning is provided not only offline but also online. However, not all necessary educational contents is furnished within the department. It is sometimes necessary to cooperate with the commissioned education and a professional educational institution. This thesis suggests three model systems while comparing one another. This paper suggests three system model. The first model is e-contents open place. The second model is e-contents open place. Finally, the suggest model is mixed form.

Information Technology Knowledge Management taxonomy to enhance government electronic services in existence of COVID 19 outbreak

  • Badawood, Ashraf;AlBadri, Hamad
    • International Journal of Computer Science & Network Security
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    • v.21 no.8
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    • pp.353-359
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    • 2021
  • Information technology and the need for timely and effective communication during the Covid-19 have made most governments adopt technological approaches to provide their services. E-government services have been adopted by most governments especially in developed countries to quickly and effectively share information. This study discusses the reasons why governments in the Gulf region should develop a new model for information technology knowledge management practices. To achieve this, the author identified possible benefits of adopting information technology knowledge management practices and why most governments in the Gulf find it hard to adopt them. Knowledge management allows for learning, transfer as well as sharing of information between government organizations and citizens and with the development of technology, the effectiveness of electronic services can easily be achieved. Also, effective adoption of information technology can improve knowledge management with the help of techniques that enhance capture, storage, retrieval as well as sharing of information. The author used systematic literature review to select 28 journals and articles published post 2019. IEEE, Google Scholar and Science Direct were used to select potential studies from which 722 journals and articles were selected. Through screening and eligibility assessment, 21 articles were retained while the back and forward search had 7 more articles which were also included in the study. Using information gathered from these articles and journals a new conceptual model was developed to help improve information technology knowledge management for governments in the Gulf region to effectively deliver e-services during Covid-19. This model was developed based on the process of KM, Theory of Planned Behavior and Unified Theory of Acceptance and Use of Technology. Based on the developed model. From UTAUT model, performance expectancy, effort expectancy as well as social influence had a great impact.

Visualization of Geo-spatial Data and Public Data Using Mobile Operating Environment in the eGovernment Standard Framework (전자정부 표준 프레임워크 모바일 실행환경 기반 공공데이터와 공간데이터 시각화)

  • Kim, Kwangseob;Lee, Kiwon
    • Spatial Information Research
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    • v.23 no.1
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    • pp.9-17
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    • 2015
  • Recently new web trends and mobile technologies are expanding and developing so fast. To improve the implementation efficiency of information systems, eGovernment standard framework has been developed and distributed. Recently, eGovernment standard framework for mobile environment was further developed. In addition, many types of public data produced by public organizations supported by government are being opened through public data portal according to Government 3.0 policy. Demands regarding web standards and common framework usages for mobile application development in most business fields dealing with any types of contents are increasing. However, to link those things to geo-spatial data or integrate those with them are an early stage in the geo-spatial application field, compared to other application fields. Based on these backgrounds, a mobile web application system was designed and implemented to present visualization functionalities of public data and geo-spatial data using HTML5 components under mobile operation environment in eGovernment standard framework in this study. It is expected that this system can be applied to develop many mobile application business models, by the further works such as application of core developing environment in eGovernment standard framework, additional functionalities, and high performance to satisfy with user requirements for a certain target application.

A Performance by New Technology Investment and Legal System Operation in Government Organization (정부조직 내 신기술 투자와 ICT 법·제도 운영에 따른 성과 연구)

  • Jung, Byoungho
    • Journal of Digital Convergence
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    • v.17 no.6
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    • pp.133-144
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    • 2019
  • The purpose of this study is to empirically examine the ICT legal system and the ICT performance by new technology's investment for government organizational changes. I will show the impact of government ICT investment interest, competency, convergence and process change, and then present policy direction. A research method used the structural equations. As a result of analysis, ICT investment interest and operational competency showed the negative impact the ICT legal system and the role change of ICT process and convergence of new technologies showed the positive impact. The Framework Act on National Information showed the positive impact on organizational performance, but the E-Government Act showed the negative impact. The contribution in the study expanded organization research from MIS perspective, and each organization is required the conflict resolve by ICT investment. A future study will require longitudinal study of ICT capabilities from previous to present government.

Study on Survey and Improvement Approaches on Basic Mathematics Ability of Engineering College Students (공과대학생의 수학 기초능력에 대한 실태 조사 및 개선 방안에 관한 연구)

  • Kim, Jong Hwa;Cho, Sung Eui
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.9 no.4
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    • pp.111-118
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    • 2013
  • Today, universities in Korea give a great effort to complement basic college scholastic ability of freshman. Maybe it could be unnecessary effort from university. However, we cannot just leave students who have poor academic performance about 10 to 30% in a university. Universities have to prepare to solve this problem. Thus government and universities investigate a lot of efforts but there is no guarantee. As a result, e-learning could be the best solution to complement poor academic performance of freshman and it also could be the best way to reduce financial burden of university. So, many universities introduce e-learning system and they also support professors to make e-learning content. We need to promote content usage and to improve overall operations. In this paper, we discuss poor academic performance problems under the current middle and high school education systems and review approaches to solve these problems. From this analysis, we propose the design of an effective e-learning system and a method of operation to complement students who achieve poor academic performance.

A Research on Economic Evaluation of Public Web Service (공공 웹 서비스의 경제성 평가에 관한 연구)

  • 박정선
    • The Journal of Society for e-Business Studies
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    • v.6 no.2
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    • pp.57-71
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    • 2001
  • This paper provides an economic evaluation model for public web services which are mainly operated by government agencies. Though there are various services, this paper focus on services for bottleneck problem solving and management information providing. This paper suggests quantitative and qualitative effects of public web services and evaluates them with I-NET users using e-mail surveys. This Paper mv provide a guideline for the future investment on public web services.

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Factors Affecting Efficiency of Electronic Customs and Firm Performance in Vietnam

  • NGUYEN, Hang Thanh;GRANT, David Bruce;BOVIS, Christopher;NGUYEN, Thuy Thi Le;MAC, Yen Thi Hai
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.151-164
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    • 2021
  • The paper identifies the enablers (drivers) and inhibitors (barriers) influencing e-customs implementation in Vietnam (known as a developing country with a lower technological environment) along with determining the impact of e-customs on firm performance. The survey was conducted with the representatives (managers) of firms in five cities and provinces dominating Vietnam's international trade. The data was analyzed using structural equation modeling (SEM). The findings show two significant drivers (enablers) - relative advantages and national culture, while compatibility and ease of use are the barriers. Previous studies showed that cultural dimensions related to 'uncertainty acceptance' and 'individualism' encourage innovation; however, this paper demonstrates that 'uncertainty avoidance' and 'collectivism' promote e-customs deployment in Vietnam. Previously, Vietnamese culture was known for scoring high on cultural dimensions related to 'power distance' and 'short-term orientation'. However, today, as an emerging country, Vietnamese has switched to 'low distance' and 'long-term orientation', especially in terms of e-customs innovation. Additionally, the paper also emphasized that e-customs implementation had a positive influence on firm performance in Vietnam. Based on the results of the paper, policy-makers can devise essential solutions to enhance e-customs implementation as well as managers of firms can set-up strategies to adapt to the modernized environment.

E-Commerce Performance Based on Knowledge Management and Organizational Innovativeness

  • LESTARI, Setyani Dwi;MUHDALIHA, Eryco;PUTRA, Aditya Halim Perdana Kusuma
    • Journal of Distribution Science
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    • v.18 no.2
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    • pp.49-58
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    • 2020
  • Purpose: This study focuses on the performance of the strategy of Indonesia's companies in facing the development of e-commerce business. The relationship between Knowledge Management (Organizational Memory, Knowledge Sharing, Knowledge Absorption, Knowledge Acceptance), Organizational Innovativeness, Competitive Advantage (Time, Quality, Cost, Flexibility) and E-Commerce (Humanistic Factors: Management, Competence, Organizational Structures) examined in this case study. Research design, data, and methodology: This study uses two types such us qualitative and quantitative. A survey approach were conducted to collect data from the Group of Companies (Director and Manager), Academician (Lecturer), Regulator (Head of Government Institution Division), and Master of Management (at least five years). Total of 114 samples was collected and processed for statistical analysis using Smart PLS. Results: This study provide the findings proved that Knowledge Management and Organization Innovativeness simultaneously have positive influence on Competitive Advantage, while Knowledge Management, Organization Innovativeness, and Competitive Advantage simultaneously have positive influence on E-commerce where Competitive Advantage positively influence to E-commerce. Conclusions: The implementation of strategies or steps in this study are expected to steer and motivate an organization to successfully implement a good knowledge management system to pass on knowledge from generation to generation in the company Organizational Innovativeness strategies to improve e-commerce performance.