• Journal of Information Technology Services
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• v.2 no.2
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• pp.87-95
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• 2003

With the increasing proliferation of World Wide Web, electronic mail systems have become very widely used communication tools. Researches on e-mail classification have been very important in that e-mail classification system is a major engine for e-mail response management systems which mine unstructured e-mail messages and automatically categorize them. in this research we develop e-mail classifiers for e-mail Response Management Systems (ERMS) using naive bayesian learning and centroid-based classification. We analyze which method performs better under which conditions, comparing classification accuracies which may depend on the structure, the size of training data set and number of classes, using the different data set of an on-line shopping mall and a credit card company. The developed e-mail classifiers have been successfully implemented in practice. The experimental results show that naive bayesian learning performs better, while centroid-based classification is more robust in terms of classification accuracy.

• Journal of the Korea Society of Computer and Information
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• v.16 no.2
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• pp.33-46
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• 2011

Since an e-mail has been an important mean of communication and information sharing, there have been much effort to classify e-mails efficiently by their contents. An e-mail has various forms in length and style, and words used in an e-mail are usually irregular. In addition, the criteria of an e-mail classification are subjective. As a result, it is quite difficult for the conventional text classification technique to be adapted to an e-mail classification efficiently. An e-mail classification technique in a commercial e-mail program uses a simple text filtering technique in an e-mail client. In the previous studies on automatic classification of an e-mail, the Naive Bayesian technique based on the probability has been used to improve the classification accuracy, and most of them are on an e-mail in English. This paper proposes the personalized recommendation technique of an email in Korean using a data mining technique of frequent patterns. The proposed technique consists of two phases such as the pre-processing of e-mails in an e-mail folder and the generating a profile for the e-mail folder. The generated profile is used for an e-mail to be classified into the most appropriate e-mail folder by the subjective criteria. The e-mail classification system is also implemented, which adapts the proposed technique.

• IE interfaces
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• v.18 no.1
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• pp.10-21
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• 2005

With the increasing proliferation of World Wide Web, electronic mail systems have become very widely used communication tools. Researches on e-mail classification have been very important in that e-mail classification system is a major engine for e-mail response management systems which mine unstructured e-mail messages and automatically categorize them. In this research we compare the performance of Naive Bayesian learning and Centroid-Based Classification using the different data set of an on-line shopping mall and a credit card company. We analyze which method performs better under which conditions. We compared classification accuracy of them which depends on structure and size of train set and increasing numbers of class. The experimental results indicate that Naive Bayesian learning performs better, while Centroid-Based Classification is more robust in terms of classification accuracy.

• Journal of information and communication convergence engineering
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• v.7 no.3
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• pp.351-355
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• 2009

The amount of incoming e-mails is increasing rapidly due to the wide usage of Internet. We often group e-mails into categories for maintaining e-mail efficiently. However reading the email messages and classifying them is still tedious task. Moreover, the number of e-mails and manual classifying is increasing everyday. So, automatic e-mail classification is important techniques. In this paper, we propose a multi-way e-mail classification method that uses PCA for automatic category generation and dynamic category hierarchy for re-organizing e-mail categories. It classifies a huge amount of receiving e-mail messages automatically, efficiently, and accurately.

• Journal of Intelligence and Information Systems
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• v.10 no.2
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• pp.79-89
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• 2004

Since the amount of E-mail messages has increased , we need a new technique for efficient e-mail classification. E-mail classifications are grouped into two classes: binary classification, multi-classification. The current binary classification methods are mostly spm mail classification methods which are based on rule driven, bayesian, SVM, etc. The current multi- classification methods are based on clustering which groups e-mails by similarity. In this paper, we propose a novel method for e-mail classification. It combines the automatic category generation method based on the vector model and the dynamic category hierarchy construction method. This method can multi-classify e-mail automatically and manage a large amount of e-mail efficiently. In addition, this method increases the search accuracy by dynamic reclassification of e-mails.

• The Transactions of the Korean Institute of Electrical Engineers D
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• v.54 no.4
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• pp.251-258
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• 2005

Automatic document classification may differ significantly according to the characteristics of documents that are subject to classification, as well as classifier's performance. This research identifies e-mail document's characteristics to apply a three-step preprocessing algorithm that can minimize e-mail document's atypical characteristics. In the first 5go, uncertain based sampling algorithm that used Mean Absolute Deviation(MAD), is used to address the question of selection learning document for the rule generation at the time of classification. In the subsequent stage, Weighted vlaue assigning method by attribute is applied to increase the discriminating capability of the terms that appear on the title on the e-mail document characteristic level. in the third and last stage, accuracy level during classification by each category is increased by using Naive Bayesian Presumptive Algorithm's Dynamic Threshold. And, we implemented an E-Mail Recommendtion System using a three-step preprocessing algorithm the enable users for direct and optimal classification with the recommendation of the applicable category when a mail arrives.

• Journal of Electrical Engineering and Technology
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• v.10 no.1
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• pp.401-407
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• 2015

The increase of image spam, a kind of spam in which the text message is embedded into attached image to defeat spam filtering technique, is a major problem of the current e-mail system. For nearly a decade, content based filtering using text classification or machine learning has been a major trend of anti-spam filtering system. Recently, spammers try to defeat anti-spam filter by many techniques. Text embedding into attached image is one of them. We proposed an ontology spam filters. However, the proposed system handles only text e-mail and the percentage of attached images is increasing sharply. The contribution of the paper is that we add image e-mail handling capability into the anti-spam filtering system keeping the advantages of the previous text based spam e-mail filtering system. Also, the proposed system gives a low false negative value, which means that user's valuable e-mail is rarely regarded as a spam e-mail.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2009.05a
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• pp.576-579
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• 2009

The amount of incoming e-mails is increasing rapidly due to the wide usage of Internet. Therefore, it is more required to classify incoming e-mails efficiently and accurately. Currently, the e-mail classification techniques are focused on two way classification to filter spam mails from normal ones based mainly on Bayesian and Rule. The clustering method has been used for the multi-way classification of e-mails. But it has a disadvantage of low accuracy of classification. In this paper, we propose a novel multi-way e-mail classification method that uses PCA for automatic category generation and dynamic category hierarchy for high accuracy of classification. It classifies a huge amount of incoming e-mails automatically, efficiently, and accurately.

• Journal of Information Technology Applications and Management
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• v.10 no.4
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• pp.51-63
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• 2003

This study designs and implements a new approach to the classification of e-mail requests from customer based on machine learning techniques. The work on building an electronic mall classifier can be cast into the framework of text classification, since an e-mail is a viewed as a document, and judgement of interest is viewed as a class level given to the e-mail document. It is also implemented an e-mall based automated response system that integrate with Call Center in a practical use.

• Journal of Advanced Navigation Technology
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• v.13 no.3
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• pp.419-425
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• 2009

The amount of incoming e-mails is increasing rapidly due to the wide usage of Internet. Therefore, it is more required to classify incoming e-mails efficiently and accurately. Currently, the e-mail classification techniques are focused on two way classification to filter spam mails from normal ones based mainly on Bayesian and Rule. The clustering method has been used for the multi-way classification of e-mails. But it has a disadvantage of low accuracy of classification and no category labels. The classification methods have a disadvantage of training and setting of category labels by user. In this paper, we propose a novel multi-way e-mail hierarchy classification method that uses PCA for automatic category generation and dynamic category hierarchy for high accuracy of classification. It classifies a huge amount of incoming e-mails automatically, efficiently, and accurately.