• The Journal of Society for e-Business Studies
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• v.8 no.4
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• pp.239-252
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• 2003

High quality software is the one that has an excellent performance with a low price, consumer's request satisfaction and less bug. In addition, it should have structure easily maintainable. CBD(Component Based Development)technology is getting more popular as a method for software development which can satisfy all above conditions. Although there are a lot of test methods about component for composition, function, compatibility and reliability, it's not enough to ensure that the component has reliability, maintainability, and reusability, so an integated method are necessary. In this paper, we are going to propose the solution model for integrating components, which are based on UML (Unified Modeling Language) technologies. This model can extract existing faults in the component interfaces by referencing sequence diagram and collaboration diagram.

• Journal of the Korean Society of Clothing and Textiles
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• v.46 no.1
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• pp.80-98
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• 2022

Artificial intelligent chatbot services have recently become common in fashion e-retailing and are expected to improve online shopping by making it easy to recommend products. This study examines whether the perceived quality of a fashion chatbot affects consumers' trust and perception of usefulness, which in turn influences satisfaction and intention to use, in accordance with the information system success model. The study also investigates differences in perceived quality and consumer response variables between high and low groups of self-efficacy. A total of 341 consumers participated in an online survey. The results revealed that information quality and system quality had a significant impact on perceived usefulness and trust, and that service quality significantly impacted trust. Perceived usefulness and trust had a positive effect on consumer satisfaction, which in turn had a positive effect on intention to use. In addition, the findings revealed that people who had higher self-efficacy showed higher scores on perceived usefulness, trust, satisfaction, and intention to use chatbots as compared to people who had lower self-efficacy. This study suggested theoretical implications by applying the information system success model theory to fashion chatbot studies. It also suggested practical implications for e-commerce marketers developing retail strategies.

• Journal of Korea Multimedia Society
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• v.13 no.7
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• pp.933-942
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• 2010

The convergence of the telecommunication industry through the combination of existing network technology and multimedia technology has brought along interactive data services in addition to the traditional broadcast services by providing direct connections between the users and the broadcasters. The interactive data service technology has developed a network which is able to fully support QoS and also a fast enough channel changing technology that is satisfactory to the user, are prerequisites for IPTV success, to provide satisfactory levels of service to exist users. However the current server-client system can't support all increasing needs of users. To overcome these limitations, P2P based IPTV service is currently under researched. Therefore, this thesis proposes a logical view based copy-ahead technique for P2P IPTV to improve the performance of IPTV system.

• 한국IT서비스학회:학술대회논문집
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• 2002.06a
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• pp.96-107
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• 2002

21세기를 맞이하는 기업은 세계화와 국제화, 정보의 다양화 및 분산화, 제품수명주기의 단축과 수익률의 감소, 고품질의 제품, 지식산업의 등장, 고객 욕구의 증대 등 다양한 내 ${\cdot}$ 외적 환경변화에 대응해야 하고 경쟁우위를 확보하기 위해 끊임없이 기업의 변화능력을 확보해야 한다. 기업은 제품을 생산하여 판매하는 기업의 시스템 전체가 경쟁력을 갖추어 총체적 우위를 확보하고 고객의 기호와 감성에 호소하는 제품을 만들 수 있도록 다양한 정보를 제공하는 시스템을 필요로 하게 되었다. 즉, 시간과 서비스에 뒤진 고객지원체계는 기업의 성장에 절대적인 마이너스 요인이므로 고객 정보의 효율적 관리, 고객 요구에 대한 신속한 대응, 정기적 고객만족도 조사 등 고객이 원하는 것을 재빠르게 얻어낼 수 있는 고객 친밀형 정보시스템의 확립이 요구되는 것이다. 이를 해결해 줄 수 있는 새로운 경영정보시스템이 바로 WebERP인 것이다. WebERP는 기업의 원활한 자재, 구매활동을 위해 제안된 MRP에서 시작되었으며, 생산관리의 개념을 포함하고 있는 MRPII로 확대되었다가 다시 인사나 회계, 재무 등 조직이나 기업의 전업무영역을 수용하는 종합경영정보시스템으로 발전된 것이다. 현재는 전자상거래와 관련하여 WebERP의 필요성이 부각되었고, 모기업과 협력사간의 구매발주 및 납품관리를 확대시켜 소모성자재(MRO: Maintenance, Repair & Operation) 및 기타 공동구매서비스와 유사업종간의 그룹을 형성하여 ASP(Application Service Provider)의 공동 환경을 이용한 WebERP 환경을 이용한 WebERP활용이 현시점으로 적실히 필요한 것이다. 이는 중소기업들의 공동 협업체제를 도모하여 외세를 대비하는 응집력을 확고히 함으로써 집단체제의 e마켓플레이스 확립과 더불어 국제경쟁을 대비한 방안으로서 집단 공동의 웹환경 인프라가 필요한 것이다. 이러한 배경에서 ASP환경을 이용한 WebERP활용방안과 시스템 구축전략을 경남지역의 기계산업정보화사업단이 추진하는 일반기계, 전기기계, 금속기계, 수송기계, 정밀기계의 5개 업종을 4,877개 기업 대상으로 추진하고 있으며, 그 중 WebERP의 모델로서 2003년도까지 50개 기업을 선정하고, 이는 5개 업종 골고루 선정하여 적용과 표준화 모델로 전개해 나가는 것을 정리한 것이다.

• Proceedings of the KSR Conference
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• 2011.05a
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• pp.1290-1299
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• 2011

Internal and external conditions are currently changing-e.g, climate change increased awareness of energy crisis, and accelerated paradigm about green growth. Accordingly, revitalization of public transportation which enables green transportation system is receiving more attention than the past. Meanwhile, as the incom level increased, people required better quality of service, and consequently, various proposals about improving the services are being promoted. Generally, the quality of the spaces within transit in developed countries is represent the quality of life, thus concerns about the transit service of quality are emerging. This study, through the domestic and abroad studies about transit service quality, redefines transit service quality including rail and reviews the related categories. In that order this study deducts each type of evaluation categories and factors, with comparing and reviewing with various cases in Korea and overseas. Based on the whole process, the paper elicits implications and proposes to the research about the evaluation of transit quality of service.

• Journal of Digital Convergence
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• v.6 no.4
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• pp.45-52
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• 2008

The purpose of this study was to verify and analyze the factors that influence the intention using the travel-blog. This study sought to find out the motivation factors of a Blog. Also, This paper tests the updated model of information systems success proposed by Delone and McLean using a field study of a travel-blog. The three dimensions of the blog Quality were information, design and system. And The three dimensions of the motivation factors were pride, enjoyment and ease of use. Questionaries are collected from 196 peoples who are using the travel-blog. The results of study show, first, that information quality, pride and enjoyment are significant predictors of user satisfaction, second, that pride, enjoyment, and satisfaction are significant of reuse intention with the travel-blog. Third, ease of use did not have positive effects on reuse intention to travel-blog.

• Journal of the Korean Operations Research and Management Science Society
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• v.30 no.2
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• pp.169-184
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• 2005

This study aims to identify service factors that satisfy customers in the internet shopping mail context. The study examines the relationship between service qualify and customer satisfaction, and explores the moderating role of the internet community type (i. e., transaction community group, interest community group and fantasy community group). By analyzing 188 questionnaires, we found that out of the five service quality dimensions, only reliability, tangibility, assurance and responsiveness dimensions have positive effects on customer satisfaction. We also found that there is a significant difference in the relationship between service quality and customer satisfaction by the perceived type of internet community implications of the findings and future research directions are discussed.

• Information and Communications Magazine
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• v.31 no.10
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• pp.34-42
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• 2014

FirstNet는 2012년에 출범하여 미 전역에 단일의 공공안전용 브로드밴드 네트워크 (NPSBN) 구축을 추진하고 있다. 출범과 동시에 700 MHz 대역에 20 MHz 대역폭이 할당되고 미화 70억불의 예산이 책정되었다. 그리고 망구축을 PS-LTE를 기반으로 하되, 추진 일정상 공공안전의 요구사항을 모두 만족하지는 못 하기 때문에 미션크리티컬 음성을 제외하고 미션크리티컬 데이터를 위주로 하는 기능을 정의하였다. 망 구조는 네트워크 코어가 중앙에 위치하며, 지역에 RAN 위주의 장비들이 배치되게 된다. 지방정부가 지역에 배치될 장비와 시설을 구축할 것이며 이를 위하여 FirstNet는 지방정부와 긴밀하게 협의를 추진하고 있다. 현재 RFP 에 앞서 RFI를 진행하고 있다. 2015년에 RFP를 완성하고 2016년에 네트워크 코어를 구축할 예정이다. 그리고 이전에 BTOP PSBN 프로그램으로 추진되고 있던 일곱 개의 프로젝트에 대하여 FirstNet 의 PS-LTE 망과의 호환성과 협조를 보장하는 조건으로 주파수 사용 협상을 추진하여 다섯 개의 프로젝트와 협상을 완료했으며, 두 개의 프로젝트는 중지시켰다. 이중 가장 규모가 큰 프로젝트는 LA-RICS PSBN으로서 231 국의 eNodeB가 시설되며 2015년 2사분기에 개통될 예정이다. 이 시설을 활용하여 2차 재난대응기관의 이용, QoS (서비스 품질), 우선순위/선취에 대하여 분석될 예정이다.

• The Journal of Information Systems
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• v.20 no.2
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• pp.135-154
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• 2011

The Sido.Saeol system, a local government information system cost too much for having been designed and developed during last four years but the effectiveness of this system is still open to doubt. Also maintenance cost is still too high and become increasing year by year. To find out the reasons and to suggest how to solve these problems, a service quality of an Sido Saeol system and the public servant's job satisfaction were investigated based on the Delone and McLean's updated IS success Model(2003). To investigate of the effectiveness of the Sido Saeol system, 8 variables are analyzed to test 3 main hypothesis. After all the analysis, we found that Sido.Saeol systems have many aspects to be improved for system use and job satisfaction and have to be revise in the aspects of system qualities.

• Journal of the Korean Operations Research and Management Science Society
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• v.27 no.4
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• pp.139-147
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• 2002

In this paper, a mathematical model was introduced to analyze pricing and quality strategies for the web sites of electronic intermediaries. Especially, I focused on the intermediary sites that initiate their businesses by providing free services such as free e-mail, search, and directory services. intermediaries may gather third party providers looking for new markets for their services, based on customers who want to use the free services. And intermediaries provide charged intermediary services to both of customers and providers. By analyzing the mathematical model, I can find optimal quality and prices to maximize the profit of intermediaries. And I can found also that intermediaries should make efforts to improve their productivity of developing their services to make profits.