• Journal of Korean Library and Information Science Society
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• v.38 no.2
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• pp.125-146
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• 2007

In the previous surveys conducted on the users of digital multimedia centers at major public libraries, their facilities, contents, staffs and operating system have been found to be the most significant factors for determining the user's satisfaction. The purpose of this study is to seek practical ways of improving digital information services at public libraries by surveying Hanbat Library Users' satisfaction on these four factors. The statistical analysis of the surveyed data has shown that the general satisfaction with the digital service was relatively good: 4.68 out of the maximum scale of 7, that their satisfaction with the facilities were increased but those with staffs and operating system were decreased, and that 69.7% of the users were not willing to learn how to use contents mainly because they do not trust the staffs' ability to teach. Therefore, it was confirmed that the continuous reeducation of staffs and the expansive recruiting of professionals are essential for improving digital information services.

• Journal of Korean Library and Information Science Society
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• v.37 no.3
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• pp.173-191
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• 2006

Examinations and analysis were done to understand the digital reference services of the Teaching & Learning Aid Centers under 16 metropolitan city and provincial offices of education. The data used were collected from July 3. 2006 to July 15. 2006 by the direct contacts on their main homepages and recording the question and answer transcripts. It was proven that 13 of the 16 Teaching & Learning Aid Centers have done the reference services. In this study, several characteristics-whether the digital reference service was done or not, interface access level, its title, its communication tool, reference question number, reference question style, answer rate, etc-were analyzed. Tips for the future development were provided on the basis of the inadequacies and other findings revealed through this study.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.2
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• pp.263-283
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• 2010

Free Use License is an effective means of allowing many people to freely use works in the public domain. It can also prevent copyright infringement problems. This article analyzes the current service and domestic and foreign technology as it applies to free use license. It then proposes a plan which incorporates diverse requirements including technical aspects. Strategies are formulated from the technical, service and the resources connection perspectives for applying license in addition to searching and using licensed works. This article suggests a three-stage utilization plan to encourage the use of free use license. First, a connection plan between digital archiving and free use license, is developed. Then, a connection plan between UCI identifier and free use license is developed, and finally, the plan for the use of public resources is presented.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.27 no.4
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• pp.321-342
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• 2016

Most of records in the catholic church archives are not only meaningful records of religion but also crucial information for history and various cultural studies. Although the catholic archives are regarded as the fundamental information resources for various studies, they are not easily accessible yet. Current online services of catholic archives were categorized by three types and online services of catholic archives were investigated in the three aspects, structure and design, contents, and interface. The major problem of current online services is the lack of digital contents, so this study suggested 5 steps for digital contents development to utilize online services of catholic archival information.

• Journal of Korean Library and Information Science Society
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• v.44 no.2
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• pp.267-291
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• 2013

Academic research libraries are seeking a long-term preservation plan for journals for cost-effective stewardship. The emergence of shared print archives has given the library community the opportunity to resolve the problem of the lack of library storage and build a collaborative long-term archiving plan for the print journals. The purpose of this study is to examine Western Regional Storage Trust(WEST), the largest print journal archiving program in North America, and identify their strategies for building a distributed, retrospective print repository service for journals. Based on the analysis, this article will discuss the development of new trends of collaborative library management in a digital age.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.1
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• pp.25-40
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• 2002

With the perspective of information management, on-going monitoring of the specified service function is one of the major activities and even critical process. The research consisted of three empirical research questions such as, the current usage and overall user-satisfaction, the quality of the R&D information content and the service, and the problems which have been observed by the actual user group of National Digital Science Library (NDSL). The results of the investigation provided several guidelines that can be utilized for the improvements of the R&D information user service as well as some recommendations for overall optimal administration.

• Journal of the Korean Society for Library and Information Science
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• v.37 no.1
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• pp.151-170
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• 2003

Examine the communication between user and librarian in the digital reference services and discuss the limitations and possibilities in the quality of reference interview. Along with a comparison of traditional vs. electronic reference interview, 26 digital reference services in academic libraries were investigated. Some strategies were suggested to improve the quality of user-librarian communication in the process of accessing the service, of question negotiation and of responding to the questions.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.3
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• pp.301-323
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• 2008

There has been significant movements in the provision of equal access to library and information services for persons with disability. This study aimed to analyze the use and needs of library services of disabled people with a survey. The survey data revealed that the majority of disabled persons did not visit library and not experience library sol-vices. The main reason was reported that they had poor information about the library services. Also, they did not satisfy the variety, sufficiency, accessibility, up-to-dateness of the materials in general. And there were difference of favorite programs and needs among different kinds of the disabled. Therefore, active guidance and public relations about library services. improvement of accessibility for the disabled by building digital collection, resource sharing and extension of services by building library cooperation network, and the arrangement of librarians for the disabled and education for them should be back up for improving library services for the disabled.

• Journal of Korean Library and Information Science Society
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• v.37 no.3
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• pp.75-101
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• 2006

This study is about the factors required to be considered in the aspects of policy and operation before introducing the real-time reference service and about the way to use the real-time reference service effectively, The real-time reference service should not be accepted and applied just based on the case of advanced nations without deciding how to apply and use through enough advanced investigation and example analysis. Working out in service policies, selecting appropriate programs. securing service manpower, devising privacy policies, groping the ways of cooperation between libraries, and operating the adequate evaluation system are the factors which should be considered in the policy aspect. Preparation of proper ways of application. operation time, and promotion are the factors which should be considered and reviewed in the operative aspect.

• Journal of Digital Contents Society
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• v.12 no.2
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• pp.253-262
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• 2011

IT skills might be just a product for people without disabilities; however it can be "another sense" that is able to give the disabled the same social abilities as non-disabled people. Library services are necessary to help disabled people have access to information. The effectiveness of the library services for the disabled depends on the level and the size of library. If 10% of the total domestic population couldn't participate in their social activities, it must be a huge individual at the same time national loss. This paper will look into supporting technologies and services for the reading disabled through literature researches and visiting domestic and international libraries. Based on this analysis, this paper suggests development plans for enhancing domestic situation. We are sure that our suggestions can contribute to give a long-term service development strategy for improving the reading disabled people's information accessibility.