• Journal of Broadcast Engineering
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• v.24 no.1
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• pp.48-57
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• 2019

The purpose of this study is to understand the intention of the inquirer from the single text type question in Goal-oriented dialogue. Goal-Oriented Dialogue system means a dialogue system that satisfies the user's specific needs via text or voice. The intention analysis process is a step of analysing the user's intention of inquiry prior to the answer generation, and has a great influence on the performance of the entire Goal-Oriented Dialogue system. The proposed model was used for a daily chemical products domain and Korean text data related to the domain was used. The analysis is divided into a speech-act which means independent on a specific field concept-sequence and which means depend on a specific field. We propose a classification method using the word embedding model and the CNN as a method for analyzing speech-act and concept-sequence. The semantic information of the word is abstracted through the word embedding model, and concept-sequence and speech-act classification are performed through the CNN based on the semantic information of the abstract word.

• Journal of The Korean Association of Information Education
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• v.9 no.4
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• pp.673-684
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• 2005

In this research, we have developed a "computer tutor" that mimics the human tutor with animated tutoring dialog agent and the agent was integrated to teaching-learning material for elementary science subject. The developed system is a natural language based teaching-learning system using one-to-one dialogue. The developed pedagogical dialogue teaching-learning system analysis student's answer then provides appropriate answer or questions after comparing the student's answer with elementary school level achievement. When the agent gives either question or answer it uses the TTS(Text-to-Speech) function. Also the agent has an animated human tutor face for providing more human like feedback. The developed dialogue interface has been applied to 64 6th grade students. The test results show that the test group's average score is higher than the control group by 10.797. This shows that unlike conventional web courseware, our approach that "ask-answer" process and the animated character, which has human tutor's emotional expression, attracts students and helps to immerse to the courseware.

• The Journal of the Acoustical Society of Korea
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• v.28 no.1
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• pp.61-69
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• 2009

This paper presents an improved method measuring inter-utterance similarity in an example-based dialogue system, which searches the most similar utterance in a dialogue database to generate a response to a given user utterance. Unlike general inter-sentence similarity measures, the inter-utterance similarity measure for example-based dialogue system should consider not only word distribution but also various linguistic features, such as affirmation/negation, tense, modality, sentence type, which affects the natural conversation. However, previous approaches do not sufficiently reflect these features. This paper proposes a new utterance similarity measure by analyzing and reflecting various linguistic features to improve performance in accuracy. Also, by considering substitutability of the features, the proposed method can utilize limited number of examples. Experimental results show that the proposed method achieves 10%p improvement in accuracy compared to the previous method.

• Annual Conference on Human and Language Technology
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• 1996.10a
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• pp.393-399
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• 1996

자연언어 대화에서 사용자의 정확한 의도(Intention)를 인지함에 있어서 나타나는 문제는, 자연언어 대화체의 생략성이 강한 문장의 불완전성 외에도, 여러 연속되는 대화체 문장에 분산되어 나타나는 사용자의 의도를 정확히 파악하는 것이다. 이러한 불완전한 대화체 문장 속에 산재되어 있는 사용자의 의도를 빠르고 신뢰성 있게 인지하여, 사용자와 시스템간의 원활한 자연언어 대화 상호작용 (Interaction)을 가능하게 하기 위하여 플랜 인지 시스템의 이용은 매우 효과적으로 보인다. 현재까지 개발된 대부분의 플랜 인지시스템들은 사용자의 액션 분석 및 플랜의 인지를 통하여 HCI를 지원하는 측면에 (예: 지능형 도움말) 집중되어 있다. 본 논문은 지역 광고 신문에 실린 매입-매도광고 데이타베이스의 검색을 위한 Natural language dialogue user interface에서 사용자 의도를 인지할 수 있는 플랜 인지 시스템을 기술하고 있다.

• Korean Management Science Review
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• v.9 no.1
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• pp.53-65
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• 1992

Decision Support System(DSS) is an advanced information system concept prevailing since 1980s. It supports managers' decision making activities by providing not only information but decision alternatives. It essentially consists of the components of database, modelbase and dialogue systems. With the development of its databases, POSCO needs a number of modelbases in establishing DSSs in various areas such as production planning and investment. This research particularly focuses on establishment of a mid-and long-range investment DSS and investigates the necessity and the problems of an investment DSS and the decision criteria for investment priority. We (1) propose a modelbase which uses the concepts of Analytic Hierarchy Process(AHP) and Zero-Base Budgeting(ZBB), along with an appropriate scoring method, database and dialogue system to support the investment manager in evaluating investment proposals ; (2) implement the system using relational database management system ; and (3) discuss the results of implementing the investment DSS.

• Journal of Multimedia Information System
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• v.5 no.3
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• pp.209-214
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• 2018

Today is the era of artificial intelligence. With the development of artificial intelligence, machines have begun to impersonate various human characteristics today. Chatbot is one instance of this interactive artificial intelligence. Chatbot is a computer program that enables to conduct natural conversations with people. As mentioned above, Chatbot conducted conversations in text, but Chatbot, in this study evolves to perform commands based on speech-recognition. In order for Chatbot to perfectly emulate a human dialogue, it is necessary to analyze the sentence correctly and extract appropriate response. To accomplish this, the sentence is classified into three types: objects, actions, and preferences. This study shows how objects is analyzed and processed, and also demonstrates the possibility of evolving from an elementary model to an advanced intelligent system. By this study, it will be evaluated that speech-recognition based Chatbot have improved order-processing time efficiency compared to text based Chatbot. Once this study is done, speech-recognition based Chatbot have the potential to automate customer service and reduce human effort.

• Journal of KIISE:Computing Practices and Letters
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• v.12 no.2
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• pp.119-128
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• 2006

As dialogue systems are widely required, the research on natural language generation in dialogue has raised attention. Contrary to conventional dialogue systems that reply to the user with a set of predefined answers, a newly developed dialogue system generates them dynamically and trains the answers to support more flexible and customized dialogues with humans. This paper proposes an evolutionary method for generating sentences using interactive genetic programming. Sentence plan trees, which stand for the sentence structures, are adopted as the representation of genetic programming. With interactive evolution process with the user, a set of customized sentence structures is obtained. The proposed method applies to a dialogue-based train booking agent and the usability test demonstrates the usefulness of the proposed method.

• International Journal of Computer Science & Network Security
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• v.22 no.8
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• pp.75-80
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• 2022

In modern society, the organization of the educational process plays an important role in education. Traditionally, it is through communication and dialogue between the teacher and the student that professional competence is acquired. As society develops, the demand in the global labor market changes and the requirements and criteria for specialists increase. Therefore, a new approach to managing the pedagogical interaction between a teacher and a student in the process of education in a higher educational institution allows a positive impact on the system of training specialists and opens up new prospects for the formation of competitive specialists. The issue of the quality of education is a key one and is covered in the documents regulating the process of educational activities. Also an important problem today is the transition to qualitatively new and innovative systems of training specialists and the departure from outdated models of managing pedagogical interaction in higher education institutions. The process of managing the pedagogical interaction between a teacher and a student is one of the most important for studying in the context of higher education. Thus, the main task of the study is to analyze the role of communication and dialogue during studies in higher education. As a result of the study, current trends and prerequisites for communication and dialogue tools during studies in higher education

• Journal of the Korea Society of Computer and Information
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• v.13 no.7
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• pp.59-66
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• 2008

This paper describes a novel method for identifying the main topic and detecting topic changes in a text-based dialogue as in Instant Messaging (IM). Compared to other forms of text, dialogues are uniquely characterized with the short length of text with small number of words, two or more participants, and existence of a history that affects the current utterance. Noting the characteristics, our method detects the main topic of a dialogue by considering the keywords not only the utterances of the user but also the dialogue system's responses. Dialogue histories are also considered in the detection process to increase accuracy. For topic change detection, the similarity between the former utterance's topic and the current utterance's topic is calculated. If the similarity is smaller than a certain threshold, our system judges that the topic has been changed from the current utterance. We obtained 88.2% and 87.4% accuracy in topic detection and topic change detection, respectively.

• The Transactions of the Korea Information Processing Society
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• v.3 no.3
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• pp.417-428
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• 1996

In this paper, a database interface system with natural language dialogue is designed and implemented. The system is made up of language analysis, context processing, dialogue processing and DB processing unit. The method for classifying and processing an undefined word in language analysis is proposed. It reduces the dictionary size, which gives difficulties in DB Interface. And the current DB Interfaces dealt with an input utterance independently. But the system in this paper provides a user with the interface environment in which he or she can have a continuous conversation with the system and retrieve DB information. Thus in this paper, speech acts which include user's inattentions well as propositional contents are defined, and user action hierarchical model for library DB retrieval is constructed. And the system uses the defined knowledge to recognize-user's plan, effectively understanding and managing the ongoing dialogue. And the system is implemented in the domain of library database in order to prove the proposed methods in this paper.