• Title/Summary/Keyword: Department Stores

검색결과 1,100건 처리시간 0.038초

고객체험특성이 지각된 가치와 재방문 의도에 미치는 영향: 가전 오프라인 매장을 중심으로 (Impact of customer experience characteristics on perceived value and revisit intention: Focusing on offline home appliance stores)

  • 정호선;박정민;이형용
    • 지능정보연구
    • /
    • 제29권4호
    • /
    • pp.395-413
    • /
    • 2023
  • 본 연구는 가전 오프라인 매장에서의 고객체험특성이 지각된 가치와 재방문 의도에 영향을 미치는 영향관계에 대해 연구하였다. 전국 매장을 100여개 이상 보유한 가전 오프라인 유통 중에서 가전 양판점 2개(하이마트, 전자랜드), 대형마트 3개(이마트, 홈플러스, 롯데하이마트), 가전 전문점 2개(LG 베스트샵, 삼성 디지털프라자)를 선정하였으며, 해당 가전 매장을 최근 6개월 내 방문하여 구매한 경험이 있는 서울, 경기, 인천지역의 20대 이상 남녀를 대상으로 설문 조사를 진행하였다. 조사 결과 총 330부의 표본에 대해서 PLS(Partial Least Squares) 구조방정식과 SPSS 통계패키지를 이용하여서 통계 분석을 진행하였다. 본 연구를 통해 다음과 같은 연구결과를 얻을 수 있다. 가전 오프라인 매장에서 고객체험특성이 소비자의 기능적 가치에 미치는 영향을 분석한 결과, 첫째, 교육적 경험, 일탈적 경험과 심미적 경험은 기능적 가치에 정(+)의 영향을 미쳤다. 하지만 오락적 경험은 기능적 가치에 영향을 미치지 못했다. 둘째, 교육적 경험, 일탈적 경험과 심미적 경험은 모두 감정적 가치에 정(+)의 영향을 미쳤다. 셋째, 기능적 가치와 감각적 가치는 모두 재방문 의도에 정(+)의 영향을 미쳤다. 네째, 브랜드 충성도는 기능적 가치, 감각적 가치의 재방문 의도 사이에서의 조절효과를 갖지 못한 것으로 확인하였다. 이 연구 결과는 고객체험 특성과 지각된 가치(기능적 가치, 감각적 가치), 재방문 의도 간의 구조적 관계를 보여주고 있다. 본 결과는 온라인 채널이 오프라인 채널의 생존을 위협하는 시기에 가전 오프라인 매장들이 어떤 활동을 해야 하는지에 대한 가이드라인을 제공해 준다.

관절염 증상의 모의 환자를 이용한 약사의 처방 행태 연구 (The Study of Prescription Behaviors of Practicing Pharmacists with Simulated Patients of Arthritis)

  • 어광수;최진욱;조홍준
    • Journal of Preventive Medicine and Public Health
    • /
    • 제32권3호
    • /
    • pp.343-346
    • /
    • 1999
  • Objectives : In Korea, pharmacists can dispense medicines without doctor's prescription. This causes the high proportion of pharmaceutical expenditures. The study shows the prescribing behaviors of practicing pharmacists with the simulated patient of arthritis. We select the arthritis as a subject of simulation, because the arthritis is one of the major health problems and the abuse of cortico-steroids is usual in treatment of arthritis patients. Methods : Twenty drug stores among the 320 drug stores in a district, Seoul, Korea were randomly selected. One of the researchers visited the drug stores and received the medicines from the pharmacists after explaining standardized scenario of arthritis. The simulated patient recorded the practice behaviors of pharmacists. Results: The mean number of prescribed drugs are four and half. Among the twenty pharmacists, the nineteen prescribed non-steroidal anti-inflammatory drugs and the seven(35%) prescribed the cortico-steroids. The antacids were prescribed by the fourteen(70%) pharmacists. The five(25%) pharmacists only recommended the simulated patients to visit the medical doctors, and the three(15%) performed physical examination to the simulated patients. The three pharmacists(15%) asked the past history of the drug adverse effects and no pharmacist explained the adverse effects of prescribed medicines. Conclusions : The research shows that the cortico-steroids are frequently prescribed and the pharmacists commonly do not give the explanations of the prescribed medicines to the arthritis patients.

  • PDF

AHP 기법을 이용한 의류쇼핑 소비자의 선호점포 유형과 점포선택 속성에 관한 연구 (Study on the Preferred Store Type and Store Choice Properties of Clothing Shopping Consumers Based on the AHP Method)

  • 박진제;이진화
    • 한국의류학회지
    • /
    • 제36권2호
    • /
    • pp.138-151
    • /
    • 2012
  • This study determines a consumer retail store choice by applying the Analytic Hierarchy Process (AHP) method for multi-criteria decision-making in the fashion retail industry. The study provides detailed and relevant information for management, marketers of fashion retail stores, and to improve competition between suppliers. Data was collected in February 2011 from questionnaires completed by 319 university students in Busan, South Korea. One of the major findings of this study was that consumer store preference was affected by the following factors in order of importance: product, image, service quality, and purchase facilitation. Brand image was assessed to be the most important of the evaluation elements, followed by individuality, style, and price. The results of rating the relative importance and priority of fashion retailers showed that department stores ranked most highly, followed by outlet malls, Internet shopping malls, brand malls, and discount stores.

Comparison of Membrane Currents in Xenopus Oocytes in Response to Injection of Calcium Influx Factor (CIF) and Depletion of Intracellular Calcium Stores

  • Kim, Hak-Yong;Hanley, Michael R.
    • BMB Reports
    • /
    • 제33권3호
    • /
    • pp.202-207
    • /
    • 2000
  • The depletion of intracellular calcium stores by thapsigargin treatment evoked extracellular calcium-dependent membrane currents in Xenopus laevis oocytes. These currents have been compared to those evoked by microinjection of a calcium influx factor (CIF) purified from Jurkat T lymphocytes. The membrane currents elicited by thapsigargin treatment (peak current, $163{\pm}60$ nA) or CIF injection (peak current, $897{\pm}188$ nA) were both dependent on calcium entry, based on their eradication by the removal of extracellular calcium. The currents were, in both cases, attributed primarily to well-characterized $Ca^{2+}-dependent$ $Cl^-$ currents, based on their similar reversal potentials (-24 mV vs. -28 mV) and their inhibition by niflumic acid (a $Cl^-$ channel blocker). Currents induced by either thapsigargin treatment or CIF injection exhibited an identical pattern of inhibitory sensitivity to a panel of lanthanides, suggesting that thapsigargin treatment or CIF injection evoked $Cl^-$ currents by stimulating calcium influx through pharmacologically identical calcium channels. These results indicate that CIF acts on the same calcium entry pathway activated by the depletion of calcium stores and most lanthanides are novel pharmacological tools for the study of calcium entry in Xenopus oocytes.

  • PDF

선택 점포 유형에 따른 소비자 의복 쇼핑 성향 구조 차이에 관한 연구 (The Difference of Clothing Shopping Orientation Structure by the Type of Store Preferred)

  • 김세희
    • 한국의류학회지
    • /
    • 제32권3호
    • /
    • pp.373-384
    • /
    • 2008
  • The propose of this study is to explore if the clothing shopping orientation[CSO] of consumers differs between the two types of preferred store when they purchase casual wears. A total of 413 answers from male and female consumers in their twenties were used for the analysis. The types of preferred store were grouped by the brand fame. Department stores, brand agencies/sales branches, and outlets constituted wellknown brand store group, and shopping malls, no brand street stores, and discount stores constituted unknown brand store group. The results are as follows. First, there were no significant differences in CSO dimensions except 'well known brand oriented' dimension between groups. Second, each group showed proper fitness for CSO structure model. Third, the relationships among dimensions within structure model were significantly different between groups. These mean that though it looks there are no differences between groups at the level of each dimension, but there are differences in the view of specific relationships among dimensions. Therefore, store managers must consider the complex CSO structure for marketing strategy development.

화장품 유통경로에 따른 소비자 쇼핑성향, 정보원, 점포이미지에 관한 연구 (A Study on Shopping Orientation, Information Source, Store Image of Consumers according to the Distribution Channels of Cosmetics)

  • 선정희;유태순
    • 한국의류학회지
    • /
    • 제28권5호
    • /
    • pp.559-569
    • /
    • 2004
  • The present study attempts to identify the differences in consumer information source, shopping orientation, and store image in the purchase of cosmetics in adult women at the age of 20 or more according to the distributions channels: department stores, specialty stores, discount stores and direct mails. From October 3 to 13, a survey was conducted to 1,200 adult women who visited each channel and who would understand the purpose of this study and complete the questionnaire. 300 sheets were distributed to each of the channels under investigation, and a total of 1,116 questionaaires were used in the final analysis. Using the statistical package, SPSS WIN 10.0, factor analysis, ANOVA, and Duncan's post-hoc test were carried out. The result are as follows: 1. There was a difference in the demographical characteristics of the consumers according to the distribution channels for cosmetics. 2. There was a differen co in the shopping orientations of the consumers according to the distribution channels for cosmetics. 3. There was a difference in the information sources of the consumers according to the distribution channels for cosmetics. 4. There was a difference in the store images perceived by the consumers according to the distribution channels for cosmetics.

광복~1960년대 국내 귀금속보석 산업사 연구 (A Study of the History of Domestic Precious Metal and Gems Market from Liberation to 1960s)

  • 홍지연
    • 한국의류산업학회지
    • /
    • 제23권4호
    • /
    • pp.439-447
    • /
    • 2021
  • The purpose of this study is to examine the evolution of precious metal and gem stores, and to derive the characteristics of this period from the government, industry, and consumers. Correspondingly, the contents of daily newspaper articles during this period were analyzed using Naver's news library search engine. The historical development process is as follows. Before the Korean War, precious metal jewelers operated in Jongno, Namdaemun, and Chungmuro, dealing with gold, silver, and platinum. Large stores not only sold jewelry and watches, but also functioned as craftsmen and watch repairers. After the war, a shopping district for precious metals and jewelry was formed around Midopa Department Store. By 1963, the number of jewelry stores in Seoul increased to about 130 and to about 280 by 1966. The characteristics of the government, industry, and consumers are as follows. The government continued to implement a policy to regulate the precious metal and jewelry industry. Despite challenges, the industry exhibited the potential for foreign currency acquisition and growth through domestic amethyst. Consumers could access information regarding precious metal jewelry in daily newspapers. In the late 1960s, various types of jewelry were distributed in line with an increase in income levels.

The Impact of Wisdom and Pharmaceutical Care on the Corporate Identity of Thai Pharmacy Retail Stores

  • THAVORN, Jakkrit;KLONGTHONG, Worasak;WATCHARADAMRONGKUN, Suntaree;NGAMKROECKJOTI, Chittipa
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제8권1호
    • /
    • pp.317-326
    • /
    • 2021
  • This study examines factors influencing the corporate identity (CI) of pharmacy retail stores (PRSs) in Thailand as a means to construct a unique corporate identity to represent their strengths and image abroad. An exploratory sequential design was applied. A pilot study involving interviews with four pharmacists was conducted to obtain the variables, and then a questionnaire was designed and administered to 392 respondents. The collected data was analyzed to examine correlations via descriptive analysis, Pearson's correlation, and multiple linear regression (MLR). The results show that wisdom and pharmaceutical care explain 44% of the variance in defining Thai PRSs identity. There is a 61% chance that Thai PRSs should consider wisdom as the most important factor. These findings provide useful insights for pharmacists, pharmaceutical entrepreneurs, and owners of PRSs to enhance competitiveness by devising strategies to create their corporate identity. For the qualitative analysis, Thai PRSs should encourage pharmacists to gain real working experience to develop their wisdom, experience, and skills. Besides, PRSs that build identities as knowledgeable, sincere, and compassionate health providers can successfully expand their operations to other ASEAN countries, as end-consumers will be confident in the reliability of their services.

A study on analysis of 7-Eleven's competition structure and competitiveness using Porter's 5 Force model

  • Kwang-Keun LEE
    • International Journal of Advanced Culture Technology
    • /
    • 제12권1호
    • /
    • pp.202-208
    • /
    • 2024
  • Objective: The purpose of this study is to examine the competitive environment of 7-Eleven using Porter's 5 Force model to analyze the specific competitiveness of 7-Eleven that has maintained continuous growth as a competitive company. Methods: This study is a case study of 7-Eleven. Results: As a result of the analysis, 7-Eleven has reinforced its competitiveness with existing competitors by raising entry barriers by expanding domestic stores and developing overseas convenience store business, focusing on North America, based on economy of scale. In addition, 7-Eleven seeks to differentiate itself from other convenience stores by developing a "private brand" and strengthens its bargaining power with suppliers through the development of new products by gathering information and know-how of experts in product development based on customer needs. The bargaining power with customers has been strengthened by building loyalty and trust in the brand by allowing consumers to purchase the same products at the same price no matter which store they visit. As a threat to potential competitors, 7-Eleven has secured a competition advantage by raising the barrier to entry by concentrating stores in specific areas through a dominant franchise development strategy and increasing awareness of 7-Eleven among consumers. In the case of threats from substitute products, it was confirmed that 7-Eleven has overcome the threat from substitute products by opening 24 hours a day and providing various services such as ATMs and copiers.

농산물 구매선택 속성이 로컬푸드 직매장 이용에 미치는 영향 연구 (A Study on the Effects of Selection Attributes for Agricultural Products on Using Local Food Store)

  • 정준호;황성혁
    • 유통과학연구
    • /
    • 제14권4호
    • /
    • pp.117-125
    • /
    • 2016
  • Purpose - As consumers' needs for purchasing fresh and safe food have been bigger in Korea, their interest in local food is also growing recently. So, the number of local food stores has been increased from 3 in 2012 to 103 in 2015. Local food stores should operate a business responding consumers' needs in order that local food stores are not to be a one-time fad. Therefore, the purpose of this study is to analyze the characteristics of consumers who use a local food store and provide helpful implications to design a strategy for sustainable growth of local food store. Research design, data, and methodology - In this study, Probit model was used for empirical analysis in order to examine the effect of purchase choice attributes of agricultural products, consumer's satisfaction, and their demographic factors upon the intention to use a local food store. After estimating coefficients of the probit model, marginal effects were calculated as a standard normal, and cumulative distribution is differentiated with respect to explanatory variables. To collect the data, questionnaire survey was carried out with the consumers using the local food store (Youngjin Nonghyup near to Jeonju city located in Jeollabuk-do). Result - The data analysis found that the more consumers are satisfied with local food store, the higher intention they have to use the local food store. In addition, it was known that the factors related to quality of agricultural products and shopping convenience among the purchase choice attributes have a considerable impact on the purchase intention of a local food store. In demographic factors, income was turned out to be an important factor affecting purchase intention of local food. Such a result supports the hypothesis that high income consumers are likely to purchase local food, which is based on the inference that consumers who have a high income tend to pursue wellbeing life. Futhermore, information delivery, through a reputable media source among general factors, was known to play an important role in forming an intention to purchase local food. According to the analysis of marginal effects, probability of purchase intention of a local food store is increased by 11.4%, if a monthly average income of a household is above 4.5 million Won(Korean currency). If purchasing satisfaction with local food stores is high, the probability of purchase intention would be increased by 24.1%. Likewise, such a probability goes up by 8.7%, 5.8%, respectively as an increasing one unit of quality of agricultural products and shopping convenience of local food stores, respectively. Conclusion - For attaining sustainable growth in a local food store, it is considered necessarily to establish a proper store operation system to meet consumers' needs, especially for quality and shopping convenience of local food. Moreover, as it was found that appropriate communication through media source has a positive effect on the intention to use local food store, PR activity seems to be necessary to expand the consumers' demands for local foods.