• Title/Summary/Keyword: Delivery service

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Qualitative study on home delivery meal services for the elderly (배달 도시락 수혜노인의 '도시락 밥'에 대한 질적 연구)

  • Seo, Sunhee;Yu, Eunju;Kim, Og Yeon
    • Journal of Nutrition and Health
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    • v.46 no.6
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    • pp.589-596
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    • 2013
  • As the importance of elderly's dietary life have increased, low-income elderly's meal should be taken care by social policies. Nevertheless, there is a lack of systematic management in home-delivery meal service. This study aims to investigate the elderly's experience on home-delivered meal service, especially identifying the symbolic meaning of home-delivered meal service on elderly's dietary life. Using an in-depth interview, qualitative data was collected from five elderly participants who received home-delivered meals. Data was analyzed based on Colaizzi's 6 steps method, deriving 148 significant statements, 18 formulated meanings, and 5 themes: , , , , and . Elderly participants regarded the home delivered meal as not only a decent meal but also felt appreciated. The home-delivered meals were found to be their only meal all day; thus, they considered these meals as a means of survival. Home-delivered meals are considered as a lack of consideration for the elderly's physical condition, including their tastes, portion size, and cooking method. Also, these elderly seemed to lose their appetite due to aging and it caused the enjoyment of eating. The elderly have kept silence never expressing any opinions regarding the home delivered meals because they were offered for free. The results suggested that the home-delivered meal service should be developed with the multilateral evaluation methods to reflect the elderly's needs to improve the quality of the home-delivered meal service.

Improvement the Security Service of Cash Delivery Using Real-time Binary CDMA Monitoring (실시간 Binary CDMA 모니터링을 통한 현금호송 보안업무 개선방안)

  • Kim, Min-Su;Lee, Dong-Hwi;Kim, Kui-Nam J.
    • Convergence Security Journal
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    • v.12 no.2
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    • pp.53-60
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    • 2012
  • Financial institutions keep putting efforts to filling cash into ATMs and branches in order to provide customers with better service. This kind of job usually required an automobile unit to be done, and financial institutions employee perform this task directly or sourcing out to professional security service companies. However, the job has been of ten a target of criminals because it deals with cash. In fact, since 2003, there were several cash truck robberies occurred. This circumstances made the public be aware of the necessity of creative research and the strict management of financial institutions and security companies. However, the existing studies on security service of cash delivery suggest only how to improve the job legally and in operation, and the technological aspect of the improving way has not been studied. Therefore, this study aimed at suggesting an improvement the security service of cash delivery using real-time binary CDMA monitoring for providing better safety service to customers.

Communication Network Topology and Performance Evaluation of the Drone Delivery System for Collision Avoidance (충돌회피를 위한 드론택배 시스템의 통신망 토폴로지 및 성능평가)

  • Jo, Jun-Mo
    • The Journal of the Korea institute of electronic communication sciences
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    • v.10 no.8
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    • pp.915-920
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    • 2015
  • Recently, many companies try to offer various services using drones. Especially, the drone delivery system is a good example. However, the drone delivery service has some problems since the heavy parcels flies over the people walking down streets, so many things must be considered such as dropping mails by collision of drones. To resolve the problem, in this paper, a inter-drone network communication will be used to design the topology and to simulate in the Opnet simulator for the performance evaluation. Additionally, the topology with random mobility of trajectory of drones is also designed and simulated for the result.

A CDN-P2P Hybrid Architecture with Location/Content Awareness for Live Streaming Services

  • Nguyen, Kim-Thinh;Kim, Young-Han
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.5 no.11
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    • pp.2143-2159
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    • 2011
  • The hybrid architecture of content delivery networks (CDN) and peer-to-peer overlay networks (P2P) is a promising technology enables effective real-time streaming services. It complements the advantages of quality control and reliability in a CDN, and the scalability of a P2P system. With real-time streaming services, however, high connection setup and media delivery latency are becoming the critical issues in deploying the CDN-P2P system. These issues result from biased peer selection without location awareness or content awareness, and can lead to significant service disruption. To reduce service disruption latency, we propose a group-based CDN-P2P hybrid architecture (iCDN-P2P) with a location/content-aware selection of peers. Specifically, a SuperPeer network makes a location-aware peer selection by employing a content addressable network (CAN) to distribute channel information. It also manages peers with content awareness, forming a group of peers with the same channel as the sub-overlay. Through a performance evaluation, we show that the proposed architecture outperforms the original CDN-P2P hybrid architecture in terms of connection setup delay and media delivery time.

A Study on Resource Sharing in Korean Special Libraries (전문도서관의 정보자원 공동활용에 관한 연구)

  • Shin, Eun-Ja;Oh, Kyung-Mook
    • Journal of Information Management
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    • v.32 no.3_4
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    • pp.56-72
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    • 2001
  • Special libraries have purchased materials in only one or two specific subject areas which their mother institutions are concerned. Therefore, special libraries need to develop a well-defined collection development policy for themselves. Special libraries purchase items that are frequently used by their users, and provide access to low-use titles through document delivery services. It is a reasonable solution that the library should Join the cooperative special libraries' association which provides document delivery services in Korea. It is because special libraries' association has achieved document delivery service successfully, when compared with the general(non-special) libraries association. It is expected that special libraries' association can do cooperative acquisition better than other groups.

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An Empirical Study on On/Offline Service Quality of Delivery Apps, Conversion Cost, Customer Satisfaction, and Continuous Use Intention (배달 앱 온·오프라인 서비스 품질과 전환비용, 고객 만족, 그리고 지속적 사용의도에 관한 실증적 연구)

  • Chae, Hyun-Sik;Kim, Eun-Jung;Kim, Jong-Weon
    • Journal of Korea Society of Industrial Information Systems
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    • v.26 no.6
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    • pp.35-46
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    • 2021
  • This study investigates the behavior of users using delivery apps as non-face-to-face lifestyles accelerated due to the 4th industrial revolution era and Covid 19. Specifically, this study examines the effect of customers' perceived service quality on the conversion cost, customer satisfaction, and continuous use intention. Based on the results, the main purpose of this study is to provide useful information and implications for entrants (restaurants) who have signed up and operated and platforms that connect customers, restaurants, and delivery people.

Improved Drone Delivery System Through User Authentication and Mission Automation Using EdgeCPS (EdgeCPS를 활용한 사용자 인증 및 임무 자동화를 통한 드론 배송 시스템 개선)

  • MinGuen Cho;MinKi Beak;EuTeum Choi;DongBeom Ko;SungJoo Kang;SeongJin Lee
    • IEMEK Journal of Embedded Systems and Applications
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    • v.18 no.4
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    • pp.141-150
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    • 2023
  • Currently, various companies are actively participating in research and development of drone delivery services. Existing studies do not comprehensively provide integrated functions for future drone delivery services such as mission automation, customer verification, and overcoming performance limitations, which can lead to high manpower demand, reduced user service trust, and potentially overloading low-end devices. Therefore, this study proposes a drone mission automation system (DMAS) using EdgeCPS technology to provide the three aforementioned functions in an integrated manner. Real-world experiments were conducted to evaluate the proposed system, demonstrating that the DMAS components operate according to the specified roles in the delivery scenario. In addition, the system achieved user verification with a similarity of more than 90% in the process of receiving the product, and verified a faster inference speed and a lower resource share than the existing method.

The Impact of Nutrition Labeling on Consumer Behavior: A Focus on Fast-Food Delivery Orders (패스트푸드 배달 주문 시 영양성분 표시에 대한 소비자 행동 연구)

  • Ji Hyeon Han;Dongmin Lee
    • Journal of the FoodService Safety
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    • v.4 no.2
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    • pp.48-54
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    • 2023
  • The study explores the impact of nutritional information on calorie prediction and purchase intent. Administered through self-report questionnaires, the research employs two types of stimuli to assess the influence of nutritional information. Hamburger set images, with or without accompanying nutritional details, were randomly presented to simulate the prevalent mobile app environment for fast-food delivery. Respondents were tasked with predicting calorie content and indicating purchase intent on a Likert 7-point scale. Results show a significant difference in calorie prediction based on the presence of nutritional labeling. While consumers expect positive health effects by estimating more exact calorie information with nutritional labeling, it doesn't significantly influence purchase intent. The study also examines consumer awareness and preferences regarding nutritional labeling policies, emphasizing the need for education and promotion. Most participants recognize the necessity of mandatory nutritional labeling in fast-food establishments, especially through delivery applications, to support healthier choices and prevent obesity.

Delivery Service Demand Analysis Using Social Network Analysis (SNA) (소셜 네트워크 분석(SNA)을 활용한 택배 서비스 수요 분석)

  • Kyungeun Oh;Sulim Kim;HanByeol Stella Choi;Heeseok Lee
    • Information Systems Review
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    • v.24 no.4
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    • pp.1-22
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    • 2022
  • The transition to a non-face-to-face consumer society has rapidly occurred since Covid-19. The need for a subdivided urban logistics policy centered on courier delivery, a life-friendly last-mile logistics service, has been raised. This study proposes a SNS-based method that can analyze the demand relationship by region and product, respectively. We extend the market basket network (MBN) and co-purchased product network (CPN), find product category patterns, and confirm regional differences by using delivery order data. Our results imply that SNA analysis can be effectively applied to inventory distribution or product (SKU) selection strategies in urban logistics.

공급업체 서비스 품질이 고객만족 및 고객충성도에 미치는 영향

  • Jeong, Yu-Jin;Park, Yu-Jin;Jang, Geun-Nyeong
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.38-42
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    • 2007
  • In this paper, we identify the factors of supplier service quality, and explore the relationships between these factors and customer satisfaction, and between these factors and customer loyalty. Through empirical analysis, the five factors, such as technical ability, information service, service flexibility, delivery reliability, and after service, are identified. The analysis also shows that information service and service flexibility influence customer satisfaction, and service flexibility and after service influence customer loyalty.

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