• 제목/요약/키워드: Customer Requirement Analysis

검색결과 70건 처리시간 0.025초

대학생의 이벤트 식단에 대한 선호도 조사 (A survey on Preference of the Event Menus in the Foodservice Operations for University Students)

  • 배현주
    • 대한영양사협회학술지
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    • 제12권3호
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    • pp.235-242
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    • 2006
  • The purpose of this study of was to provide basic data for preparing event menus to increase customer's satisfaction by investigating university students' participation and preference for the event menus in the foodservice operations. The questionnaires were distributed to 300 customers from August 1 to 31, 2005. 88.0% of the questionnaires were analyzed. Statistical analysis of data was performed using SAS package program(version 8.2) for descriptive analysis and $χ^2$-test, t-test, one-way ANOVA, Duncan multiple range test. The results of this study can be summarized as follows : 50.4% of the students have participated in foodservice operation's event and the average degree of the satisfaction was 2.67 out of 5. The type of the events customers have most frequently participated in were the national holiday·subdivisions of the season event(47.3%), the day event(34.1%), environment event(26.9%) and so on. In large classification, preferred were season event(85.2%), international food event(76.9%), and healthy food event(73.1%) and so on. In small classification, orgarnic food event(53.0%), summer fruits festival(41.3%), midsummer event(36.6%) and christmas event(34.4%) and so on. From now on, the event reflecting customers' expectation and requirement should be planned and implemented.

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종합제어장치(TCMS) 요구사항 분석과 개발 (Requirement Analysis and Development of TCMS)

  • 최병욱;서인명;김수호;박종헌
    • 한국철도학회논문집
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    • 제14권6호
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    • pp.507-514
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    • 2011
  • 최근 국내 협력 업체와 함께 국산 전동차를 제작하였다. 전동차에서 주 제어장치는 열차종합제어장치인 TCMS로서 시스템 성능, 편리한 유지 관리 그리고 서비스 관점의 유연성을 고려하면서 TCMS의 요구분석을 수행하였다. 이를 기반으로 새로운 내부 버스 구조와 RTOS로서 QNX를 적용하게 되었다. TCMS 기능을 서비스 장치와 제어/감시 기능으로 분리하여 열차의 성능 개선과 편리한 유지 보수 그리고 고객 요구를 만족하였다. TCMS는 하드웨어에 구현된 다양한 프로토콜을 통하여 열차에 장착된 제어 장치를 제어하고 관리한다. 시스템의 성능 검증과 안정성을 확인하기 위하여 EMC/EMI를 비롯한 다양한 시험을 KOLAS 인증 기관과 한국철도기술연구원에서 시행하였다. 현재 TCMS는 새로 개발된 열차에 장착되어서 시운전을 통하여 성능 검증을 수행하고 있다.

글로벌 소싱 활성화를 위한 지식요건에 관한 연구 : 네러티브 분석 (Required Skill Set for Global Sourcing : Narrative Analysis)

  • 김경민
    • 한국IT서비스학회지
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    • 제13권2호
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    • pp.55-69
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    • 2014
  • As Korea's global IT sourcing is sluggish and supply of qualified IT personnel does not meet the demand, IT developers currently do not worry about their job security. The sluggish global sourcing is attributed to the lack of system design and analysis skills as well as lack of communication skills of IT personnel. Most of big Korean IT service firms operate in captive market. This is also attributed to the cause of the sluggish global sourcing. Some IT managers, especially in global IT service firms, concerned about the negative long term effect of the sluggish global sourcing on competitiveness and human infra capability of Korea's IT service industry. Managers in IT service firms expect skill requirement changes in the future when global sourcing becomes active. The skills and knowledge that they wish to retain in-house is business knowledge, system analysis and design knowledge, customer relation management skills, project management skills and industry knowledge. The jobs with the above knowledge usually involve customers.

주거 Life-cycle상에서 고객만족도에 미치는 영향요인 분석에 관한 연구 (Analysis of factors which affect Customer Satisfaction through Life cycle of Residence)

  • 최정필;김정학;김재준
    • 한국건축시공학회지
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    • 제8권6호
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    • pp.99-105
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    • 2008
  • Resent, requirement of residents is socially increasing for apartment. Apartment housing os developed to reduce the housing shortage caused by urbanism after industrialization in Korea. The Purpose of this study is to analyze the casual relationships of housing satisfaction, living Life-Cycle on all residents of apartment housing. This study develops a theoretical model based on the previous studies, and testifies the hypothesis through analyzing to questionnaires form 643 residents of apartment housing. Then, the data were analyzed by SPSS12+ program package in terms of frequency, correlation analysis and multiple regression analysis. The results of this study is summarized as the followings: The perceived quality had positive effects on the factor of living Life-Cycle and housing satisfaction. Finding of this study can provide valuable information for a criterion of decision making to consumer and a marketing strategy of housing construction company.

엘리베이터용 헬리컬기어의 전달오차 해석 (Transmission Error Analysis of the Helical Gears for the Elevator)

  • 박찬일;김대식
    • 대한기계학회:학술대회논문집
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    • 대한기계학회 2001년도 춘계학술대회논문집C
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    • pp.470-475
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    • 2001
  • The elevator gear box with the helical gears needs to be developed instead of the one with the worm gears to improve the efficiency. In order to develop the gear box, the analytical tool to predict the helical gear noise is necessary to meet customer's noise requirement. Gear noise is related to the loaded transmission error. Therefore, the simulation program for the loaded transmission error analysis of the helical gears is developed in this study. Using the developed program, the effects of tooth modification such as tip relief and the extent of tip relief are investigated. Finally, the procedures to determine the tip relief and the extent of tip relief are proposed.

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균형점수표(BSC)를 이용한 EIS 사용자의 정보요구분석 - 우리나라 중소제조업체를 중심으로 - (An Application of Balanced Scorecard to EIS User Information Requirements Analysis - Small and Medium Manufacturers in Korea -)

  • 이정환;강신철
    • Asia pacific journal of information systems
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    • 제11권1호
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    • pp.155-173
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    • 2001
  • Assessing user information requirements is one of the most important issues in building Executive Information Systems. Application of the Balanced Score Card method as a tool for strategic planning and performance measurement has been increasing recently in various fields. However there has been meager attempt to apply the method to user requirement analysis, in particular, for small and medium sized companies. This study surveyed 79 executives of small and medium sized companies in Korea. The study founds the applicability of BSC for analyzing user requirements of EIS, in terms of financial, customer, internal process, learning and growth perspectives. The paper also suggested several guidelines for using BSC to improve user satisfaction to the practitioners who are operating or planning to build EIS in the small and medium sized companies.

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엘리베이터용 헬리컬기어의 전달오차 해석 (Transmission Error Analysis of the Helical Gears for the Elevator)

  • 박찬일;김대식
    • 대한기계학회논문집A
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    • 제26권12호
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    • pp.2695-2702
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    • 2002
  • The elevator gear box with the helical gears needs to be developed instead of the one with the worm gears to improve the efficiency. In order to develop the gear box, the analytical tool to predict the helical gear noise is necessary to meet customer's noise requirement. Gear noise is related to the loaded transmission error. Therefore, the simulation program fer the loaded transmission error analysis of the helical gears is developed in this study. Using the developed program, the effects of tooth modification such as tip relief and the extent of tip relief are investigated. Finally, the procedures to determine the tip relief and the extent of tip relief are proposed.

소비자의 태도와 브랜드 이미지가 제품 선택에 미치는 영향에 관한 연구 국내 화장품 시장을 중심으로- (A Study on Brand Image and Consumer Attitude Influenced on Products Choice Focusing on Cosmetic -)

  • 김정욱;조재립
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2004년도 품질경영모델을 통한 가치 창출
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    • pp.25-30
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    • 2004
  • This study analyzes a change and an effect that brand image gets in product choose. Purpose of this study present the suggestion under the influence of degree that brand image gets in product purchase to cosmetic customer. Consumers investigate the product or trademark when purchase goods. They purchase goods through the comparison and analysis and evaluate the satisfaction and dissatisfaction with the contentment. Consumers complicate while compare the products and the consumer's choose the products. The purpose of this study is find various requirement of consumers and present efficient marketing activity through theoretical verification and actual proof analysis.

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중형항공기 개발과 관련한 항공기 소음업무 (Work Packages of the Aircraft Noise Group for the Development of a Commercial Aircraft)

  • 황창전;최동환
    • 한국소음진동공학회:학술대회논문집
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    • 한국소음진동공학회 1997년도 춘계학술대회논문집; 경주코오롱호텔; 22-23 May 1997
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    • pp.643-648
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    • 1997
  • Concern for noise problems of a commercial aircraft in community and cabin is increasing due to the more restrictive regulation and customer requirements. This paper introduces to the work packages of the aircraft noise engineer for the development of a commercial aircraft. First of all, the noise engineer establish the design requirement and objectives(DR&O). Then the design and analysis are performed to satisfy with the DR&O during the conceptual and preliminary design phase. And the test and evaluation(T&E) are carried out to verify the analysis results and to acquire the type certification.

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가치분석을 통한 휘처 기반의 요구사항 변경 관리 (Feature-Oriented Requirements Change Management with Value Analysis)

  • 안상임;정기원
    • 한국전자거래학회지
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    • 제12권3호
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    • pp.33-47
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    • 2007
  • 소프트웨어 개발 초기에 모든 요구사항을 정의하는 것은 불가능하기 때문에 요구사항은 소프트웨어 개발이 진행되는 동안에 지속적으로 변경된다. 이러한 요구사항 변경은 개발자가 소프트웨어 구조나 행위를 완벽하게 이해하지 못하거나 변경에 따라 영향을 받는 모든 부분을 식별할 수 없을 경우 많은 오류를 야기 시킨다. 그러므로, 조직의 비즈니스에 공헌하면서 비용 효과적으로 적절히 처리되기 위하여 요구사항은 관리되고 평가되어야한다. 본 논문은 가치분석을 통하여 생성된 휘처 기반의 요구사항추적 링크를 근간으로 하는 요구사항변경 관리 기법을 제안한다. 이는 사용자 요구사항과 산출물간의 연결을 분석하기 위하여 휘처를 중간 매개체로 활용한 추적 링크를 이용한다. 그리고, 요구사항 변경 요청을 휘처 단위로 상세화하기 위한 변경 트리 모델을 정의하고 변경 관리가 수행되는 전체적인 프로세스를 제시한다. 또한, 요구사항 변경 관리 기법을 자산관리포탈시스템에 적용한 사례의 결과를 기술한다.

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