• Title/Summary/Keyword: Customer Platform

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Design and Implementation of JQuery-based Handwritten Signature System for Cross-Browsing (크로스 웹 브라우징을 위한 JQuery기반 자필 서명 시스템의 설계 및 구현)

  • Lee, Ki-Myoung;Choi, Do-Hyeon
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.17 no.1
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    • pp.1-11
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    • 2017
  • Recently that require digital signatures handwritten for personal use customer information and agree to the Terms of Service agreement or a general sign up. Signature system including an existing handwritten signature are a problem, which may be a platform-dependent, as well as the environment in which to perform the signature vary according to device Status of presence because it is being utilized is implemented on the service platform itself within each company. In this paper, we designed and implemented an integrated system handwritten signature as possible using a cross-browser way to store the handwritten two-dimensional coordinates based on the jQuery it is interspecific directly integrated browser environment. iOS, Android, was tested in an integrated web browser in heterogeneous environments, including PC, it was confirmed that all handwritten signature function is working properly.

A Case Study on Energy focused Smart City, London of the UK: Based on the Framework of 'Business Model Innovation'

  • Song, Minzheong
    • International journal of advanced smart convergence
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    • v.9 no.2
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    • pp.8-19
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    • 2020
  • We see an energy fucused smart city evolution of the UK along with the project of "Smart London Plan (SLP)." A theoretical logic of business model innovation has been discussed and a research framework of evolving energy focused smart city is formulated. The starting point is the silo system. In the second stage, the private investment in smart meters establishes a basement for next stages. As results, the UK's smart energy sector has evolved from smart meter installation through smart grid to new business models such as water-energy nexus and microgrid. Before smart meter installation of the government, the electricity system was centralized. However, after consumer engagement plan has been set to make them understand benefits that they can secure through smart meters, the customer behavior has been changed. The data analytics firm enables greater understanding of consumer behavior and it helps energy industry to be smart via controlling, securing and using that data to improve the energy system. In the third stage, distribution network operators (DNOs)' access to smart meter data has been allowed and the segmentation starts. In the fourth stage, with collaboration of Ofwat and Ofgem, it is possible to eliminate unnecessary duplication of works and reduce interest conflict between water and electricity. In the fifth stage, smart meter and grid has been integrated as an "adaptive" system and a transition from DNO to DSO is accomplished for the integrated operation. Microgrid is a prototype for an "adaptive" smart grid. Previous steps enable London to accomplish a platform leadership to support the increasing electrification of the heating and transport sector and smart home.

Effects of Experiential Value on Continuous Use Intention for On-Demand Services (온디맨드(On-Demand) 서비스의 지속사용의도에 대한 경험가치 효과)

  • Lee, Jihyun;Jeong, Yujin;Lee, Junghoon
    • Journal of Information Technology Services
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    • v.19 no.2
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    • pp.49-67
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    • 2020
  • On-Demand services have emerged as one of the core business strategies for delivering new experiential values by providing customized services in different user-needs nowadays. Based on the Stimulus-Organism-Response (S-O-R) framework, this paper focuses on the factors of environmental stimulation and emotional states of the demand-side that induce continuous intention of use from the On-Demand services. The study defines 'Informativeness', 'Fulfillment', 'Trust', and 'Convenience' as the properties of the On-Demand services and considers 'Playfulness', 'Customer Return on Investment (CROI)', and 'Service Excellence' as the aspects of the experiential values. The research shows that 'Fulfillment', 'Trust' and 'Convenience' affected the experiential value in 'Kakao Taxi (On-Demand transportation service)' while 'Informativeness', 'Fulfillment', 'Trust of platform', and 'Convenience' are represented as the related factors to the experiential value in 'Baedal Minjok (On-Demand food delivery service)'. The experiential value factors, 'CROI' and 'Service Excellence', are shown directly related to the continuous intention of use in both services. A partial mediation relationship is, furthermore, observed between the aspects of 'CROI' and 'Service Excellence' in Kakao Taxi and its 'Convenience' and 'Continuous intention of use.' In Baedal Minjok, a partial mediation relationship is found between the 'CROI' with its aspects of 'Trust of the platform', 'Convenience', and 'Continuous intention of use' as well. The results of this study may contribute a comprehensive understanding of the purpose of On-Demand services and its needs from the demand-side thus can be helpful for the supply-side.

A Study on Braking Characteristics Control of Carbon Ceramic Composite for Brake Reliability Improvement of Luxury Car and Future Technology Evolution Trend Prediction (고급차의 제동 신뢰성 향상을 위한 카본 세라믹 복합재의 제동 특성 제어 및 향후 기술 진화 트랜드 예측에 관한 연구)

  • Shim, Jaehun;Jeon, Gabbae;Lee, Jounghee;Park, ByeongJoon;Im, Dongwon;Hyun, Eunjae;Jung, Kwangki;Kim, Kijeong;Kim, Hongki
    • Transactions of the Korean Society of Automotive Engineers
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    • v.24 no.6
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    • pp.684-693
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    • 2016
  • The luxury car industry has grown 10.5 % every year from 2010 to 2014. For this reason, it is very important for automotive companies to improve profitability and brand value. High-performance brake systems have become an absolute necessity because of the increase in engine power and customer preference among other factors. Also, competing automotive companies actively reinforce domestic production in order to maintain quality and infrastructure for luxury cars. In this regard, we demonstrated new carbon ceramic brakes to improve brake reliability for luxury cars and to improve the competitiveness of automotive companies. Finally, we propose the next-generation braking technology by predicting technological evolution trends.

Platform Development toy Systematic Support of Design Collaboration between SMEs (중소기업간 디자인 협업의 체계적 지원을 위한 플랫폼의 개발)

  • 박지숙;박선화;윤주현;이경전
    • The Journal of Society for e-Business Studies
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    • v.8 no.4
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    • pp.207-221
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    • 2003
  • Most commercially available collaboration support systems are not proper for small enterprises in a specific area such as small e-design companies, because they are focused on general functionalities, required by most large enterprises. In this paper, we analyze the requirements for improving communication environments of small e-design companies, and propose an advanced communication management tool which reflects those requirements. The communication platform focuses the acknowledgement process by customer and the schedule sharing and management between project members. The proposed system suggest a new research direction which supports the systematic collaboration with external entities such as customers rather than the unsystematic collaboration between internal members, and improves the communication environment of those small e-design companies that are desperately in need of a cost-effective way to carry out projects, and will help in the process of successful projects.

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Utilization of Mobile New Media based on Video Curation (동영상 큐레이션 기반 모바일 뉴미디어의 활용)

  • Cho, Kwangmoon
    • Journal of Internet of Things and Convergence
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    • v.6 no.2
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    • pp.51-56
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    • 2020
  • In this paper, we developed a mobile new media solution that enables e-commerce shopping mall operators, band operators, and YouTube creators to create synergies in online and offline promotion by posting related video contents on the media in addition to their own videos. By providing videos in the field of the platform without directly searching for them, it is possible to provide users with a new type of marketing means that can promote their platform while providing interest and information. Prospective creators at home and abroad who produce video can upload their own video in addition to YouTube and afreeca TV, such as the open market for video, and use independent and free charging systems to manage independent customer relationship management(CRM), self-branding, and content management. It will be possible to utilize mobile-based new media equipped with a system.

A Study on Database System for Hostorical Booking of Korean Railroad (한국철도의 예약실적 데이터베이스 시스템에 관한 연구)

  • Oh, Seog-Moon;Hwang, Jong-Gyu;Hyeon, Seung-Ho;Kim, Yong-Gyu;Lee, Jong-Woo;Kim, Young-Hoon;Hong, Soon-Heum;Park, Jong-Bin
    • Proceedings of the KIEE Conference
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    • 1998.07a
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    • pp.371-374
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    • 1998
  • The construction of the transportation history database system is to serve the scheduling and seat inventory controling. Recently, lots of countries have been faced with the advance era because of the new railway transportation system, like the high speed railway and/or magnetic levitation vehicle system. This can be reasonably translated as those of operators are willing to provide the more various and high quality schedule to the customer. Those operators these ideas make possible to forecast that scheduling process is going to be complicated more and more. The seat inventory control, so to speak Yield Management System(YMS), goes a long way to improve the total passenger revenue at the railway business. The YMS forecasts the number of the last reservation value(DCP# END) and recommends the optimal values on the seat sales. The history database system contains infra-data(ie, train, seat, sales) that will be the foundation of scheduling and seat inventory control application programs. The development of the application programs are reserved to the next step. The database system is installed on the pc platform (IBM compatible), using the DB2(RDBMS). And at next step, the platform and DBMS will be considered whether they can meet the users' requirement or not.

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Methodology for Evaluating Big Data Platforms Performance in the Domestic Electronic Power Industry (국내 전력산업에서의 빅데이터 플랫폼 성과 평가 방법론)

  • Cho, Chisun;Lee, Nangyu;Hahm, Yukun
    • The Journal of Bigdata
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    • v.5 no.1
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    • pp.97-108
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    • 2020
  • As the domestic electric power industry becomes a smart grid, big data platforms for demand management, facility management, and customer service have been deployed. However, due to the nature of the big data project, big data platforms take time to realize their value in the business processes. Therefore, it is not easy to evaluate the performance of the initial big data platforms using the known or theoretical evaluation methods. In this paper, we propose a methodology of big data platform performance evaluation based on specific information quality such as information completeness/sufficiency, information reliability, information relevancy, information comparability, information unbiasedness, timeliness of information, related to the volume, diversity, and velocity of big data.

A study on legal improvement on Online P2P financial loan

  • Park, Jong-Ryeol;Noe, Sang-Ouk
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.6
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    • pp.141-147
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    • 2017
  • Along with the recent growth of Fintech industry and low interest rate basis, one of the alternative investment technique for expecting higher investment profit, P2P loan using P2P financial system is greatly increasing. P2P loan can be referred to as a type of Crowdfunding that the law of Crowdfunding (adopted to revised Capital Market Act) enacted on January 25th 2016 only allows investment type Crowdfunding so that it can be used as a tool of raising fund for startup and venture companies. Also, it is true that Korean government could not make any legislative foundation related to P2P loan. At this moment, those online platform companies mediating P2P loan are not included as financial companies, expected to cause various legal arguments. Financial Services Commission has released a guideline in February of this year saying that limit of P2P loan is 10 million Korean Won per arbitrating company and 5 million Korean Won per borrower. However, what is more important is to make a law supporting this institutional system. If legislation on P2P loan is implemented without care, it may disturb growth of the field but it may result in the damage of investors if not clearly defined by law. As this is the case, first, "revision of execution regulations for loan business" should take place as soon as possible to intensify inspection of loan companies by registering them to Financial Services Commission. Second, saving customer fund separately in the their organization. Third, making law on protecting investors such as regulating exaggerative advertisement. Fourth, to have transparent and fair public announcement system, standardized agreement and guideline describing clear understanding on autonomous public information publication of P2P loan online platform business and information on the borrower.

Case Study: Record Management & Maintenance System Implementation with Architectural Drawings on GIS Platform (GIS 플렛폼을 활용한 건축도면 및 자료 유지관리시스템 적용 사례연구 - 미국 버지니아주 리치몬드시청 건축도면 및 자료 유지관리시스템 사례연구 -)

  • Chong, K. Chul;Sho, Kwang-Ho
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.36 no.1
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    • pp.163-172
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    • 2020
  • This study is a case study for in-house developed Record Maintenance and Management (RMMS) which is a digital data storage/retrieval system in a GIS-enabled solution. RMMS is designed for reorganizing submitted architectural drawings associated with scanned drawings files & geodatabase, managing metadata/table and geometric features in ArcSDE/Enterprise geodatabase format. The birth of the RMMS was borne out of a necessity for a modernized approach in digital file basis to provide improved customer services for various architectural drawings and associated with geo-spatial and its attribute information. Through a case study for building permit & review practice implemented on an internet-based Electronic Architectural administration Information System (EAIS) at the local governments in Korea, this study is able to derive differences between GIS-enabled RMMS system implemented in the Richmond City and internet-based EAIS system implemented in the local government in Korea. In an effort to be the most effective, it presents meaningful ways of maximizing efficiency in record maintenance & management system derived from the case studies that looked into in ways of a method in RMMS' operation, implementation on GIS platform, mutual interface among various programs with various digital files and finally technical supports and system development /upgrade.