• The Journal of Asian Finance, Economics and Business
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• 제6권3호
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• pp.235-245
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• 2019

This research focuses on the relationships among customer satisfaction, delight, and loyalty. Although customer delight is one facet of an affective evaluation that can be predicted from customer satisfaction as cognitive component of the evaluation, there is no empirical examination on the casual relationship among customer satisfaction, delight, and loyalty. This study aims at addressing this gap in the service literature. The research questions are (1) How is customer satisfaction related to customer delight? and (2) Does customer delight matter in the relationship between customer satisfaction and loyalty? Data from a survey of consumers across upscale restaurant and retail bank in Korea were obtained. Our results show that customer satisfaction contributes positively to customer delight, and that customer delight plays a significant role in the relationship between customer satisfaction and loyalty. This chained relationship from customer satisfaction to customer delight to customer loyalty suggests that achieving customer delight represents one of the underlying pathways through which basic or core requirements expected by customers are satisfied. Our finding suggests that service firms need to monitor and manage their levels of customer delight as a performance metric, and delighting customers may be an important strategy to build competitive advantage through customer loyalty.

• 천문학회보
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• 제40권2호
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• pp.49.3-50
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• 2015

Early-type dwarf galaxy (ETDG), the most abundant galaxy type in clusters, were recently shown to exhibit a wide variety in their properties. Particularly, the presence of blue cores in some ETDGs supports the scenario of late-type galaxy infall and subsequent transformation into red, quiescent ETDGs. While several transformation mechanisms for these ETDGs with blue core within cluster environment have been proposed, all these processes are able to explain only some of the observational properties of ETDGs such as stellar populations and structural parameters. In this context, internal kinematic properties of blue-cored ETDGs provide the most crucial evidence to discriminate different processes for the formation of these galaxies. We present a kinematic analysis of two blue-cored ETDGs in the Virgo cluster based on long-slit data obtained from Gemini Multi-Object Spectrographs (GMOS) observations. We find that the observed galaxies show kinematically decoupled sub-components in the velocity profile such as discontinuity or counter-rotating component. We discuss possible scenarios of formation of these transitional galaxies.

• 한국기계가공학회지
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• 제14권6호
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• pp.7-13
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• 2015

The production processes were reviewed through the injection analysis of the shift lever as a core component of an auto lever installed in the automatic transmission of cars. The injection analysis was carried out for the shift lever and rod among the components in a shift lever module. The shift lever and rod are designed for injection molding with the insertion of a tube, a pin cable plate, and a steel rod for securing the strength of the product. The charging time, failure of injection molding, weld line, air trap, and deformation were reviewed according to this insert. Analyses on various gate positions were carried out for reviewing the cultivation and deformation of fiber around major components, such as the generation section of manipulation feeling and assembly section, so that optimal gate conditions might be reviewed and reflected in the mold design. Finally, we plan to compare the analysis results with the production of trial products.

• 한국자동차공학회논문집
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• 제20권1호
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• pp.53-60
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• 2012

As enforced by the regulation on the improving fuel efficiency and increased the demand on green technology, many interests are focused on electric vehicles and hybrid vehicles. Thus the technology development in electrification of vehicle operation system, including steering and braking field, is actively progressive. Especially electric power steering substitutes for hydraulic power steering rapidly in the market, which is more complex and bigger in packaging volume compared with electric power steering system. The core component in electric power steering system is a motor, which is required to be silent and powerful to guarantee required system performance. Brushless synchronous motors are widely used and many variations of the motors are introduced in the market, while the performance of each type is not well defined or studied for electric power steering system. In this paper, recent developments in brushless synchronous motor are reviewed and compared applying finite element analysis in electromagnetic field. As results, each characteristic of different types of brushless synchronous motors is compared and summarized for optimized selection in electric power steering system.

• 한국신뢰성학회지:신뢰성응용연구
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• 제10권4호
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• pp.265-278
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• 2010

Module of the LED traffic signal is the core component for the care of driver and walker. Also it is important one to control the traffic. If it is against the criteria of brightness, it is the source of the people's death and traffic congestion. Therefore, it is a list of articles desired the security of stability. However, there is not the analysis of failure and not preserve the uniformity of quality. Therefore, it is necessary to establish the criteria of appreciation for the module of the LED traffic signal to analysis the data of failure. In this paper, we investigate the performance test, environment field test and test of reliability appreciation to improve the reliability. We also set up the criteria of success decision using the real measurement data.

• 한국가시화정보학회:학술대회논문집
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• 한국가시화정보학회 2005년도 추계학술대회 논문집
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• pp.58-63
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• 2005

Three-dimensional vortical structures in the wake behind a road vehicle has been visualized with the help of two-dimensional PIV measurement data. A three-dimensional velocity field has been reconstructed from several sectional measurement data in the x-y, y-z and z-x planes. Isovorticity surface observed by stacking only the sectional data in each plane, does not show the vortical structures within the recirculation region but represents only the strong shear flows. Thus, in the present study, the velocity component normal to the x-y plane is obtained by interpolating those velocities in the z-x plane. Then, a $\lambda_{2}$-definition which captures the local pressure minimum or vortex core, is applied to visualize the vortices in the recirculation region. The final results represent a successful configuration for the three-dimensional vortices.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2008년도 추계학술대회 논문집 전력기술부문
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• pp.12-15
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• 2008

A distance relay has been widely used for transmission line protection. The distance relay detects a fault based on the calculated impedance i.e. the ratio of the voltage to the current measured from a current transformer (CT) and a coupling capacitor voltage transformer (CCVT), respectively. When a fault occurs and a CT saturates due to the magnitude of fault current, dc component, primary time constant, and the remanent flux of the iron core, the secondary current of a CT is distorted On the other hand, non-fundamental components generated during a fault can increase the error of a CCVT, particularly when a fault distance is short. The distortion of the current and voltage can cause mal-operation or the operating time delay of a distance relay. This paper describes the response of a distance relay considering the errors of a CT and a CCVT. The results indicate that the severe distortion of a CT and a CCVT have noticeable effect to a distance relay.

• 전기학회논문지
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• 제62권7호
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• pp.1038-1044
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• 2013

A research on thermal analysis method is conducted for the characterization of heat generation during operation of Interior Permanent Magnet Synchronous Motor(IPMSM) for Light Railway Transits(LRT) in this paper. Efficient cooling of the heat generated in the IPMSM is important because the excessive heat generated from the winding, core and permanent magnet makes it harder for a long time continuous operation of IPMSM. Therefore, in order to analyze the heat generation characteristics of the 110kW-class IPMSM as advanced research for application the IPMSM to the cooling device, the heat transfer coefficients for each component of the 110 kW-class IPMSM were derived and the thermal equivalent network was configured to perform the thermal analysis in this study. Finally, the 110kW-class IPMSM prototype is made and a comparative verification between the test data and the thermal analysis results through its various performance tests are carried out.

• 대한한의학회지
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• 제33권1호
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• pp.148-159
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• 2012

Objectives: This study investigated the correlation among Postural Assessment Scale for Stroke (PASS), Timed "Up and Go" Test (TUG) and gait (velocity, cadence, step-length, stride-length and single-limb support). Methods: The 70 subjects were assessed on trunk control measured with the use of the PASS, dynamic balance (TUG) and gait function (by GAITRite). The data were analyzed using Pearson product correlation. Results: The PASS total scores were significantly correlated with PASS-M, PASS-C, and PASS-T (r =.80 ~ .88 p<.01). All items of the PASS were significantly correlated with TUG (r = -.63 ~ -.81 p<.01), velocity (r = .44~.58 p<.01), cadence (r =.38 ~.51. p<.01), affected side step length (r = .44 ~.56 p<.01) and affected side stride length (r = .45 ~.59 p<.01). But affected side single-limb support was lowly correlated with PASS-M, PASS-C, PASS-T and PASS-total (r = .25~.36 p<.05). Conclusions: Measures of trunk control were significantly related with values of dynamic balance and gait. Based on these results, trunk control is an essential core component of balance and gait. Trunk control training programs after stroke should be developed and emphasized.

• Journal of Electrical Engineering and Technology
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• 제13권6호
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• pp.2284-2291
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• 2018

This paper deals with optimum design of surface mounted permanent magnet synchronous motor (SPMSM) for automotive component. For a compact system structure, it was designed as a motor with a 14-pole 12-slot concentrated winding and hollow shaft. The motor is a thin type structure which stator outer diameter is relatively large compared to its axial length and is designed to have a high magnetic saturation for increasing the torque density. Since the high magnetic saturation in the stator core increases the axial leakage flux, a 3-dimensional (3-D) finite element analysis (FEA) is indispensable for torque analysis. However, optimum designs using 3-D FEA is inefficient in terms of time and cost. Therefore, equivalent 2-D FEA which is able to consider axial leakage flux is applied to the optimization to overcome the disadvantages of 3-D FEA. The structure for cost reduction is proposed and optimum design using equivalent 2-D FEA has been performed.