• Journal of Distribution Science
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• v.7 no.2
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• pp.45-61
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• 2009

The aims of this paper is to examine the key factor of customer satisfaction in the medical service. Especially service waiting is a significant component of the customer's overall satisfaction with the service process. For this purpose, this study proposed 6 hypotheses as follow : H1 : Waiting cost, affect on perceived service waiting, will be different between patient customer group and health care group. H2 : Controllability of the cause, affect on perceived service waiting, will be different between patient customer group and health care group. H3 : Controllability of the cause affect on perceived service waiting, will be different between patient customer group and health care group. H4 : Waiting environment, affect on perceived service waiting, will be different between patient customer group and health care group. H5 : Transaction importance, affect on perceived service waiting, will be different between patient customer group and health care group. H1 : Waiting cost, Controllability of the cause, Controllability of the cause, Waiting environment, Transaction importance, customer satisfaction will affect on service waiting significantly This study find that 1) Waiting cost and Transaction importance are significant variables to influence customer satisfaction between patient group and health care group. 2) customer satisfaction is very important variables to minimize perceived service waiting.

• Proceedings of the KIEE Conference
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• 1999.07f
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• pp.2674-2677
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• 1999

Resonant converters have several salient features such as high efficiency and low noise. Therefore, ZVS-PWM controlled series resonant converter with active-clamp technique is presented. The combination of an active-clamp technique and resonant circuit makes it possible to control the output voltage of the resonant converter with PWM. This new resonant converter was implemented and has achieved a good controllability. In this paper, the normal load characteristics and abnormal voltage increase in the case of the light load are analyzed. As a result, it is clarified that the stray capacitance of the transformer is a cause of the abnormal voltage increase. Then, it is confirmed that the abnormal voltage increase is suppressed by decreasing the duty ratio. ZVS condition is analyzed. The maximum efficiency of 89% is obtained for the output of 10V and 5A.

• 한국전산유체공학회:학술대회논문집
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• 2003.10a
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• pp.164-165
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• 2003

The problem of a bluff body oscillating in a fluid flow has been receiving a great deal of attention. When a bluff body is placed in a flow, it experiences fluctuating hydraulic forces in both transverse and stream-wise directions. It is caused by the formation of vortices behind the body, which could cause large damages of structures. It is called the flow-induced vibrations. In this article, it is investigated the effects of that side-jets and rear-jet, which is applied to control the vortex shedding. The rear-jet is available to control the flow-induced vibrations according as the body shapes and the velocity of fluid flow in which the galloping phenomena is not appeared.

• Transactions of the Korean hydrogen and new energy society
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• v.14 no.4
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• pp.283-290
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• 2003

To clarify the cause of backfire occurrence and realize a hydrogen fueled engine linear alternator system, dynamic characteristics of a free-piston hydrogen engine were analyzed and compared with those of conventional reciprocating engines. It was found that the mean velocity and acceleration of a free-piston engine were higher than those of reciprocating engines. Piston displacement and compression ratio were varied with the change of the fuel mass flow rate. Therefore, the operational stability and controllability were the most important thinks of the development of a free-piston hydrogen engine.

• 유체기계공업학회:학술대회논문집
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• 1999.12a
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• pp.46-51
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• 1999

This paper describes the control charcteristics of thermal/flow systems. In thermal/flow systems, the transport lag plays as a dead time causing a deterioration of the controllability. Besides this, such many parameters including the temperature, pressure, and flow rate affect the system response that a control scheme which can deal with multi-input is required. Particularly in a refrigerant compressor test facility, the evaporator and condenser interact each other so that the change in the evaporator pressure cause the condenser pressure to change or vice versa. Therefore, to control the evaporator pressure, not only the cooling water flow rate in the evaporator but also the coolant flow rate in the condenser is considered. Meanwhile, the conventional PID controllers, which is suitable for a single input system, shows a large overshoot for a disturbance input. In this work, the predictive control scheme is introduced and its applicability is discussed for thermal/flow systems.

• Journal of the Ergonomics Society of Korea
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• v.35 no.6
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• pp.473-492
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• 2016

Objective: This paper discusses the recent challenges to human factors engineering due to the safety culture. Background: As incidents occurring in specific fields such as logistics, plant, energy and medical sectors in Korea, as well as in the public sectors including railway, road, aviation and shipping, are recently raised as social issues from the disaster dimension, those incidents are dealt with as man-made disasters in many cases. The trend regarding all accidents as man-made disasters has been expanded in the active perspective that the controllability of all incidents should be ensured in technology development, due to change from a fatal point of view regarding disasters as random occurrence of uncertainties in the past. Method: Man-made disasters are concluded as human errors, and safety culture stands out as a cause of human errors or a new cause item recently. Because safety culture, however, is a very comprehensive term, of which true nature is obscure, although many definitions of safety culture have been presented, the safety culture may make avoid the true nature and responsibility of an incident, or make the main player and subject obscure. Raising safety culture as a cause without presenting a specific countermeasure will be just a wisdom of hindsight. Results and Conclusion: This study reviews the fundamental discussions on "Is safety culture a task of human factors engineering?" and the existing approach carried out from various perspectives in order to seek an effective approach on the new task of safety culture in the human factors engineering field. This study discusses an engineering approach to meet a precondition that safety culture is not just an added factor through a review of the approaches in the proactive fields such as nuclear power and aviation, and the traditional approaches of human factors engineering. Application: This study especially defines the perspective of socio-technological system that has expanded the existing man-machine system, and discusses a systemic approach embracing various interactions, and several overriding tasks.

• International journal of advanced smart convergence
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• v.9 no.2
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• pp.38-48
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• 2020

The shaking-off the dust from balustrade of higher stories may cause the higher risk of falling accident rate. Main purpose of this study was to quantify an effect of balustrade heights and blanket types on possibility of falling accident relative to one's motor controllability during shaking-off the dust of the blanket from balcony. Female participants, who consisted of total 10 under condition of balustrade height of 3 kinds (90 cm, 110 cm, 130 cm) and blanket types (0.4 kg, 1.6 kg, 3 kg, 200^⁎230 cm), performed repetitively the task of shaking-off the dust of the blanket. Vertical position and velocity of center of mass due to increase of blanket weigh in case of balustrade height of 90 cm was increased, but vertical ground reaction force was decreased swiftly. That is, the higher balustrade height was, the less distance difference between center of mass and center of pressure was.

• Korean Journal of Social Welfare
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• v.64 no.4
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• pp.209-231
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• 2012

Recently, the many anti- stigma program use the 'mental illness is an illness like any other biogenetic illness' approach. This is based on Weiner's attribution affection theory. However, mental illness is difficult to be applied with attribution affection premise because attributing no blame for mental problem(biogenetic cause) leads to fear and dangerousness. We proposed a modified attribution affection model that explains the relations between biogenetic causal belief and social distance. Our model assumed that attributing personal responsibility for each mental problem leads to anger and social distance. And attributing no blame for mental problem(biogenetic causal belief) reinforces perception of dangerousness and social distance. This study presented typical vignettes of schizophrenia, depression and alcoholism according to the diagnosis criteria of DSM-IV to 768 university students randomly. Path analysis was used to test modified attribution affection model. The major findings are, First our original model modified partially for fit index. So final model assumed that i) The more respondents believed personal responsibility, the more anger, the more anger reaction corresponded closely with more social distance. ii) biogenetic causal beliefs leads to a worsening of dangerousness and perception of dangerousness leads to a increasing of social distance. Second, multi-group analysis was conducted to verify how a modified attribution affection model would be applicable to three groups. The result is that there is no difference among three groups. Finding from this research suggest to change anti-stigma program that use medical model.

• 제어로봇시스템학회:학술대회논문집
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• 2005.06a
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• pp.1983-1989
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• 2005

Industrial robots are powerful, extremely accurate multi-jointed systems, but they are heavy and highly rigid because of their mechanical structure and motorization. Therefore, sharing the robot working space with its environment is problematic. A novel pneumatic artificial muscle actuator (PAM actuator) has been regarded during the recent decades as an interesting alternative to hydraulic and electric actuators. Its main advantages are high strength and high power/weight ratio, low cost, compactness, ease of maintenance, cleanliness, readily available and cheap power source, inherent safety and mobility assistance to humans performing tasks. The PAM is undoubtedly the most promising artificial muscle for the actuation of new types of industrial robots such as Rubber Actuator and PAM manipulators. However, some limitations still exist, such as the air compressibility and the lack of damping ability of the actuator bring the dynamic delay of the pressure response and cause the oscillatory motion. In addition, the nonlinearities in the PAM manipulator still limit the controllability. Therefore, it is not easy to realize motion with high accuracy and high speed and with respect to various external inertia loads in order to realize a human-friendly therapy robot To overcome these problems a novel controller, which harmonizes a phase plane switching control method with conventional PID controller and the adaptabilities of neural network, is newly proposed. In order to realize satisfactory control performance a variable damper - Magneto-Rheological Brake (MRB) is equipped to the joint of the manipulator. Superb mixture of conventional PID controller and a phase plane switching control using neural network brings us a novel controller. This proposed controller is appropriate for a kind of plants with nonlinearity uncertainties and disturbances. The experiments were carried out in practical PAM manipulator and the effectiveness of the proposed control algorithm was demonstrated through experiments, which had proved that the stability of the manipulator can be improved greatly in a high gain control by using MRB with phase plane switching control using neural network and without regard for the changes of external inertia loads.

• Journal of Global Scholars of Marketing Science
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• v.16 no.1
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• pp.1-11
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• 2006

DRM(Digital Right Management), which realize the controllability of intellectual right in the process of transactions with economically feasible cost, may cause critical changes in the distributions of digital contents. This Paper takes notice of the concept of 'Super Distribution' in which every user can be the core of the distribution and the possibility of usingvarious price structures by introducing DRM. We reviews that Super Distribution can increase the demand of digital contents by decreasing the information cost in the user aspect, and it can also diminish the distribution cost dramatically in the provider aspect. Also, DRM may allow various types of pricing which use different criteria such as the number or duration of usage. The variety in price structure can increase not only the profit of provider but the utility of consumer. These characteristics of DRM, as a whole, increase the efficiency of distribution and make the providers differentiate their services.