• Title/Summary/Keyword: Continous Use Intention

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A Study on the impact of ChatGPT Quality and Satisfaction on Intention to Continuous Use (ChatGPT 품질과 활용만족이 지속적 이용의도에 미치는 영향)

  • Park Cheol Woo;Kang Gyung Lan
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.18 no.6
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    • pp.191-199
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    • 2023
  • The purpose of this study is to examine the impact of ChatGpt's quality on users' satisfaction and intention to continuous use it. For this purpose, a survey was conducted targeting college students in the Busan and Gyeongnam regions, and responses from a total of 155 people were verified using the SPSS 28.0 program. As a result of the study, reliability and stability among ChatGPT quality factors were found to have a positive effect on satisfaction with use and intention to continuous use. Satisfaction with the use of ChatGPT was found to have a positive effect on intention to continuous use.. Satisfaction with use was found to have a positive mediating effect between the reliability and stability of ChatGPT quality and intention to continous use it. As a result of this study, we aim to contribute to suggesting educational and policy directions necessary to promote the use of ChatGPT by presenting factors that affect users' intention to continuous use ChatGPT among the qualities of ChatGPT.

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Drivers for Trust and Continuous Usage Intention on OTP: Perceived Security, Security Awareness, and User Experience (OTP에 대한 신뢰 및 재사용의도의 결정요인: 인지된 보안성, 보안의식 및 사용자경험을 중심으로)

  • Yun, Hae-Jung;Jang, Jae-Bin;Lee, Choong-C.
    • Journal of the Korea Society of Computer and Information
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    • v.15 no.12
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    • pp.163-173
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    • 2010
  • PKI(Public Key Infrastructure)-based information certification technology has some limitations to be universally applied to mobile banking services, using smart phones, since PKI is dependent on the specific kind of web browser, Internet Explorer. OTP(One Time Password) is considered to be a substitute or complementary service of PKI, but it still shows low acceptance rate. Therefore, in this research, we analyze why OTP has not been very popular, and provide useful implications of making OTP more extensively and frequently used in the mobile environment. Perceived security of OTP was set as a higher-order construct of integrity, confidentiality, authentication, and non-repudiation. Research findings show that security awareness and perceived security of OTP is positively associated, and the relationship between perceived security and trust on OTP is statistically significant. Also, trust is positively related to intention to use OTP continuously.