• 제목/요약/키워드: Consumers' Evaluation

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텍스트 마이닝과 소셜 네트워크 분석 기법을 활용한 소비자의 의복 맞음새(Fit)평가에 영향을 미치는 특성 (Using Text Mining and Social Network Analysis to Identify Determinant Characteristics Affecting Consumers' Evaluation of Clothing Fit)

  • 황수현;박주연
    • 감성과학
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    • 제26권1호
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    • pp.101-114
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    • 2023
  • 본 연구의 목적은 텍스트 마이닝과 소셜 네트워크 분석을 활용한 소비자 맞음새 평가의 주요 특징을 규명하는 것이다. 이를 위해 SNS에서 수집된 소비자의 2,000여건의 의복 맞음새 평가 후기로부터 의복 맞음새 관련된 텍스트 데이터를 추출하고 의미연결망 분석과 CONCOR 분석을 수행하였다. 연구 결과, '팬츠'와 '스커트'가 많은 맞음새평가어를 공유하며 다양한 형태로 평가되는 것을 확인하였고 의복의 길이가 가장 많이 평가되었다. 인체부위 중 '허리'는 다양한 의복의 맞음새를 평가하는 가장 중요한 부분이며 의복 맞음새평가어 중 '넓은', '큰', '와이드한', '긴' 등이 가장 많이 사용되는 것으로 나타났다. 본 연구는 소비자 맞음새 평가에 사용된 언어의 구조적 관계와 의미를 구체적으로 규명하고 의복 맞음새의 향상을 위한 실증적 기초 자료를 제공하는데 의의가 있다.

한·중 소비자의 친환경적인 소비활동에 영향을 미치는 구매 결정요인에 관한 비교 연구 (Comparative Study of the Influence of Customer Buying Factors on Eco-friendly Consumption: Focused on Korea-China consumers)

  • 조려;서준혁;배성민
    • 품질경영학회지
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    • 제44권2호
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    • pp.321-340
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    • 2016
  • Purpose: In this study, we revealed the influence of customer buying factors in the purchase process of eco-friendly product. Especially, we focused on the information acquisition, alternative evaluation, and after-purchase activity process based on Korea-China customer's survey. Methods: In the information acquisition process, we investigate the channels of information acquisition about eco-friendly product, a reliability of information, and an impediment of acquiring product information. At the stage of alternative evaluation, we extract various causes that affects pre-purchasing process and perform the AHP analysis to identify critical causes. At last, we compare several factors which affects before and after purchasing process. Results: Especially, an average utilization and cognition score of eco-friendly products of Chinese consumers is higher than Korean consumers' score. In addition, critical buying factors of Korean consumers are a product quality, an evaluation of existing users. However, that of Chinese consumers are safety of products and environmental benefits of products. Conclusion: In recent years, as the rapid economic development of China, environment pollutions like heavy smog and yellow dust have been occurred frequently. In that manner, Chinese consumer's environmental consciousness is rapidly increasing; not only try to be active participant in eco-friendly activities, but also eco-friendly purchasing activities. In addition, Chinese consumers recognize eco-friendly products as good products made with advanced technology.

한국기업 이미지가 중국 소비자들의 한국제품 평가 및 행위적 반응에 미치는 영향 -북경지역과 삼성/농심제품을 중심으로- (The Effect of Korean Company Image on the Chinese Consumers' Evaluation of Korean products and Behavioral Responses -In terms of Beijing region and Samsung/Nongshim product-)

  • 윤성환
    • 국제지역연구
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    • 제13권1호
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    • pp.189-217
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    • 2009
  • 본 연구는 중국 소비자를 대상으로 소비자와 기업 간의 동일시정도가 한국제품에 대한 평가와 소비자의 행위적 반응에 미치는 영향에 대하여 알아보고 있다. 또한 기업-소비자 동일시에 영향을 미치는 요인들로 기업의 능력과 기업의 사회적 책임이행이라는 두 가지 기업이미지 변수를 선정하고 이들이 기업-소비자 동일시 정도에 미치는 차별적인 영향도 구조방정식 모형을 통하여 함께 분석하고 있다. 실증분석 결과를 요약하면 다음과 같다. 첫째, 기업의 능력과 기업의 사회적 책임이행은 전반적으로 기업-소비자 동일시에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 한국기업에 대한 중국 소비자들의 기업-소비자 동일시는 한국제품에 대한 평가에, 한국제품에 대한 호의적인 평가는 중국 소비자들의 행위적 반응에 모두 긍정적인 영향을 미치는 것으로 나타났다. 이러한 연구결과는 앞으로 중국시장에 진출한 한국기업들이 장기적이고 지속적인 소비자와의 관계를 유지하기 위하여 기업의 능력을 높이는 것도 중요하지만 기업의 사회적 책임을 충실히 이행하는데 더 많은 노력을 기울여야 함을 시사한다.

국내 및 해외브랜드 여성 의류제품에 대한 소비자 반응 연구 (A Study on Consumers' Responses to Domestic/ Foreign Brand Women's Apparel)

  • 이승희;임숙자
    • 한국의류학회지
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    • 제22권4호
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    • pp.493-502
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    • 1998
  • The purpose of this study was to compare consumers' evaluation, evaluation criteria and preference factors, complaint factors on domestic brand apparel with consumers' responses on foreign brand apparel. 498 subjects were gathered through convenience sampling method and, for data analysis, mean, t-test, ANOVA, Duncan test, Factor Analysis were conducted. The results are as follows; 1. Among the purchasing groups of domestic/foreign brand apparel, there were significant differences in apparel evaluation according to fabric, style, sewing, versatility, match, washability and color. 2. Among the purchasing groups of domestic/foreign brand apparel, there were significant differences in apparel evaluation criteria according to price, match, brand name, washability. 3. Purchasers of domestic brand apparel preferred soft and light fabric, fabric of good tactility, simple and sophisticated style whereas purchasers of foreign brand apparel preferred soft and light fabric, fabric of high quality, elegant and sophisticated style. On apparel color preference, there were significant differences among the purchasing groups of domestic/foreign brand apparel. 4. The differences in complaint factors of apparel among the purchasing groups of domestic/foreign brand apparel were due to factors such as high quality and variety of fabrics, colors, items, styles.

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소비자의 브랜드 태도가 인터넷 브랜드 의류 구매행동에 미치는 영향 (The Influences of Consumer's Brand Attitude on Brand Clothes Purchasing Behavior in On-line Mall)

  • 지혜경
    • 복식
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    • 제62권5호
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    • pp.171-180
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    • 2012
  • Purchasing behavior of brand clothes in internet shopping mall is largely used on the purpose of having a good quality of clothing, price advantage and shopping efficiency. This study aims to find out consumer's evaluation on the properties of brand clothes in internet shopping mall according to consumer's brand attitude(brand identification and brand pursue value). The influences consumers' evaluation of the properties of brand clothes on the purchase satisfaction and off-line brand image evaluation were also investigated. This study surveyed male and female consumers in their 20s~40s for empirical analysis in August 2011 who have purchased brand clothing through internet shopping malls. The survey was conducted on 254 subjects who were selected through online convenience sampling. Data were analyzed by using SPSS for Windows 12.0, and descriptive statistics, reliability analysis, factor analysis, and regression analysis were done as well. The results are as follows. First, it was identified that consumers' brand identification and brand pursue value had significant influence on the evaluation of physical, functional, and expressional product properties. Second, it was identified that consumers' evaluation on the brand clothing properties significantly influenced on internet purchase satisfaction and brand image evaluation. Especially, expressive property of brand clothes appeared to be the most influential factor on purchase satisfaction and brand image evaluation. The results of this study will help clothing companies with prestigious brand names to administer the product qualities with differentiation policy from off-line sales and satisfy the consumer needs in internet shopping, hence enhancing the brand image of the company.

리미티드 에디션 패션제품 구매자의 구매의사결정과정에 관한 연구 (A Qualitative Research on Purchase Decision-Making Process by Limited Edition Fashion Consumers)

  • 황경의;고애란
    • Human Ecology Research
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    • 제54권6호
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    • pp.599-610
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    • 2016
  • The purposes of this study are to identify the characteristics of limited edition fashion consumers, to analyze their purchase decision-making processes, and to examine negative factors of consumers' recognition toward limited edition fashion products. A qualitative investigation was conducted by doing in-depth interviews with 11 selected consumers in their twenties and thirties who have actively purchased and consumed limited edition fashion products. The results of this study can be summarized as follows. First, there are four sub-categories of appearance management activity, acceptance of fashion trend, information-seeking behavior, and hedonic shopping orientation for the limited edition fashion consumers' characteristics. Second, the purchase decision-making process of limited edition fashion consumers are identified as seven steps: need recognition, information search, evaluation of alternatives, planning and courtship, purchase, post-purchase evaluation, and post-purchase behavior. Courtship/attachment formation and post-purchase behavior are unique steps when compared to general purchase decision-making process. Third, this study identified negative factors of consumers' recognition toward limited edition this study in order to suggest several improvement plans for enterprises using limited marketing. Four sub-categories are examined: outrageous price, tricks of company, fatigue due to purchasing competition, and re-sellers. In conclusion, this study indicates that the purchase decision-making process of limited edition consumers, which involves two distinctive steps including courtship/attachment formation and post-purchase behavior, can be differentiated from general consumers. The results of this study provides preliminary data for further research for in-depth analysis of limited edition consumers.

의료소비자의 권리 증진을 위한 소비자 정보추구에 관한 연구 (Study of Medical Service Consumer's Information Seeking for Empowering Their Sovereignty)

  • 백혜란;이기춘
    • 대한가정학회지
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    • 제44권11호
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    • pp.133-148
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    • 2006
  • This study takes an effort to suggest solutions for medical service consumers' sovereignty. Specifically, consumer evaluation, information seeking level, and affecting factors on information seeking level were explored in terms of medical service. In present study, medical information included medical institution and doctors, prescription, diseases, medical treatment and medical expense. Medical service consumers' information seeking is identified as consumers' own efforts to acquire medical information through various sources. The analysis results suggested that consumers' information seeking level is even lower, while their evaluation level is somewhat low. Moreover, the result for information seeking level by consumer characteristics implied that people who have high education, high economic status, medical knowledge, and high attitudes for consumer right are active information seekers. Finally, consumer attitudes for right appeared most influential factor on information seeking level, implying direction for medical service consumer education.

아파트 TV광고의 브랜드 이미지 평가에 관한 연구 (Study on Brand Image Evaluation for Apartment TV Advertisements)

  • 김진화;정준현;이윤정
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2009년 춘계학술발표대회 논문집
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    • pp.361-364
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    • 2009
  • In recent, the marketing competitions that stimulates the emotions of consumers are intensifying in the domestic construction industry due to the increase of unsold new apartments. However, there is a need for brand identity establishment through which more differentiated information can be delivered to the consumers, as each brand is focusing only on idealistic image advertisements of dream, future and happiness. Accordingly in this study, the top five brand apartments according to the national brand value evaluation index (BSTI, BrandStock Top Index) were selected and analyzed their TV advertisement characteristics, and its purpose is in evaluating the brand images perceived by the consumers of their TV advertisements. The significance of the results from this study is in presenting the basic information for establishing effective communication between the corporations and consumers. The survey research of this study was conducted for the students of D University, and SPSS 14.0 program was used for the statistical data analysis.

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교육 서비스 품질에 대한 소비자 인식의 차이에 관한 연구 -패션 관련 전공을 중심으로- (A Study on the Difference of Consumers' Recognition for Education Service Quality)

  • 장경혜
    • 한국의류학회지
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    • 제28권3_4호
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    • pp.483-490
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    • 2004
  • By using the formerly established SERVQUAL Model, measurement methods and determinant variables in the other papers for the Service Quality, this study first focuses to find out the difference consumers' evaluation between before-experience and after-experience of the educational service, and second, to examine the difference consumers' evaluation between before-experience and after-experience of the educational service according to pre-recognition degree for the subjected educational service quality. The results are derived as follows. 1. As a consequence of the simulation, the consumers distinctly tend to recognize importance of human concern and visual aspect after experience of educational service. 2. Between the group with more pre-recognition degree and less pre-recognition degree for the subjected educational service quality, have no difference.

An Evaluation of Malaysian Consumers' Perceptions Towards Products Made in Korea: An Asia Pacific Marketing Perspective

  • Sohail, M. Sadiq;Ahmed, Zafar U.
    • 마케팅과학연구
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    • 제16권1호
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    • pp.143-160
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    • 2006
  • The objective of this paper is to examine the country of origin effect of products made in the Republic of Korea. The study focuses on the questions of the sources of information in evaluating products; the evaluation of specific product dimensions by Malaysian consumers; and consumers' assessment of different product categories. It reports on the findings of a survey conducted in which 244 responses were obtained. The most common product information source was found to be through advertisements in television and radio.. Products made in Korea had been rated highly for its product style. Consumer electronics were generally found to be the popular preference of product category by Malaysian consumers. The managerial implications of our study are discussed and the limitations of the study are also examined.

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