• 제목/요약/키워드: Consumer survey

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일본 소비자의 혁신성과 신제품 소스에 대한 소비 행동 분석 (Consumer Innovativeness and Consumption Behavior of New Sauce Products for the Japanese Consumer)

  • 김수진;유선영;이민아;박은주
    • 대한지역사회영양학회지
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    • 제24권5호
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    • pp.374-383
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    • 2019
  • Objectives: This study analyzed Japanese consumers on their sauce consumption, and assessed the relationship between consumer innovativeness and consumption behavior for new sauce products. Methods: The survey was completed by local consumers visiting Korean restaurants in Osaka, Japan, in September 2018. The demographic characteristics, consumption of sauce, consumer innovativeness, and factors of theory of planned behavior were evaluated. Totally, 150 collected data were analyzed using the IBM SPSS Statistics 25.0 Program (IBM SPSS INC, Armonk, NY, USA). Results: Results of the survey indicate that Japanese consumers purchase a sauce by considering the taste and food utilization. Sauce purchases were maximum at mega markets and supermarkets. The consumer innovativeness for Japanese consumers was based on 3 factors: 'Purchasing adventurous products (3.51 ± 0.96)', 'Active information seeking (4.36 ± 1.11)', and 'Interactive information seeking (4.33 ± 1.02)', where the tendency of 'Active information seeking' was the highest innovativeness factor. Furthermore, higher values of perceived behavior control (4.68 ± 1.21), attitude (4.66 ± 1.41) and subjective norm (4.39 ± 1.28) were revealed, when assessing for theory of planned behavior factors. Correlating the variables of consumer innovation and factors of planning behavior theory, 'Active information seeking' is a positive attribute for attitude (p<0.016), subjective norm (p<0.001), and perceived behavior control (p<0.002). These 3 factors also had significantly positive effects on purchase intention for new sauce product (p<0.000, p<0.000, and p<0.002, respectively). Attitude was determined to be another very influential variable for purchase intention of a new sauce product (B=0.484, t=6.881). Conclusions: The results of this study determine the consumption patterns of sauce for the Japanese consumer, and the relationship between consumer innovativeness and consumption behavior for Korean traditional sauces. We believe the data generated from this study will help determine a marketing strategy to enter the Japanese market.

소비자의 기업평가에 있어서 기업과 소비자의 사회적 책임활동의 상호작용효과 (The Interaction Effect of Social Responsibility Activities of Consumers and Corporations on Corporate Evaluation)

  • 박상준;변지연
    • 경영과학
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    • 제29권2호
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    • pp.127-141
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    • 2012
  • Business firms and consumers exist within a society, and their activities influence a society, because they are not separated from a society. Thus, consumers as well as business firms have been asked to conduct socially responsible actions (i.e., environmentally friendly production and socially friendly activities). Previous researchers have investigated on the relationship between corporate social responsibilities and business performances. For example, researchers have analyzed the effects of corporate social responsibility on consumer's corporate evaluations. The corporate social responsibility is commonly classified into the three dimensions (economic, social, and environmental responsibility). In this paper, we demonstrated that the consumer social responsibility can also be classified into the three dimensions. Previous researchers have shown that the three dimensions of corporate social responsibility influence consumer's corporate evaluation. However, they have not considered the interaction effect of the corporate social responsibility and the consumer social responsibility on consumers' corporate evaluation. Different from the past studies, this study investigated on the interaction effect of consumer social responsibility (economic, social, environmental responsibility) and corporate social responsibility (economic, social, environmental responsibility) on consumer's corporate evaluation. For the study, we collected survey data of 200 consumers and analyzed the interaction effect with ANOVAs. The result showed that the three dimensions of social responsibility to both corporate and consumers influence positively the corporate evaluation. They also showed that the interaction effect of consumer responsibility and corporate responsibility on the corporate evaluation was statistically significant. This implies that it is necessary for corporate to conduct corporate social responsibility differently depending on consumer's activity for consumer social responsibility.

소비자대응행동에 대한 비용이익 인식 유형과 관련요인 -학원교육서비스를 중심으로- (A Study on the Types of Awareness of Cost and Benefit Consumer Complaining Behavior and Its Related Factors - focused on the Educational Services of Private Institutes -)

  • 이은희
    • 대한가정학회지
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    • 제39권12호
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    • pp.107-127
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    • 2001
  • The objectives of this study were to investigate how the types of awareness of cost and benefit of consumer complaining behavior about the private educational institute services were classified, how different demographic and consumer complaining rebated characteristics were according to the types of awareness of cost and benefit about consumer complaining behavior, and what were the determinant factors of the types of awareness of cost and benefit about consumer complaining behavior. The survey of this study was conducted by means of self-administered questionnaire with 546 university students living in Seoul and Cheongjoo. They had an experience of studying in the private educational institute in recent two years. Major findings were as following: (1) The types of awareness of cost and benefit of consumer complaining behavior about the private educational institute services were classified into four - awareness of high cost and low benefit, high cost and high benefit, low cost and medium benefit, medium cost and medium benefit. (2) The attitude about complaints, the confidence of success about complaint, and the knowledge about complaints were different significantly according to the types of awareness of cost and benefit about consumer complaining behavior. (3) The types of awareness of cost and benefit about consumer complaining behavior were different significantly according to only a school year among demographic characteristics. (4) The determinant factors of the types of awareness of cost and benefit about consumer complaining behavior were the attitude about complaints, the confidence of success about complaints, the knowledge about complaints, and the major field of study.

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A study on the classification of consumer types based on food safety attitudes: focusing on the Fukushima nuclear accident

  • Baek, Kyung-Mi;Kim, Sounghun;Koo, Seungmo;Gim, Uhn-Soon
    • 농업과학연구
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    • 제45권4호
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    • pp.889-903
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    • 2018
  • The purposes of this study were to classify consumer types and to analyze purchase behavior depending on food safety attitudes related to the Fukushima nuclear accident. Based on the consumer survey data, factor analysis and cluster analysis were done to classify consumer types. Applying factor analysis, six factors with a total variance of 73.4% were extracted from 22 basic variables. The 6 factors were termed 'anxiety from ingesting agricultural and fishery products after the nuclear accident', 'importance of food safety when purchasing food', 'reduced rate of purchases of agricultural and fishery products after the accident', 'importance of food prices', 'socio-demographic characteristics' and 'family composition'. Using cluster analysis, consumers were classified into 5 types using the factor scores of 6 factors. The main results are as follows. For every consumer type, the anxiety about imported agricultural and fishery products was higher than that for domestic products after the nuclear accident. The food safety attitudes of consumers were mainly formed by the socio-demographic characteristics. Consumer types with high-education and high-income responded flexibly to the food safety concerning the accident; especially, the consumer type with a high-income and kids under 19 responded very reasonably to the accident. However, consumer types with a low-income and aged over 50 or less than 30 years were the least responsive to the accident, mainly due to financial restrictions. Thus, we suggest some food safety strategies and policy implications based on consumer type for food safety after the accident.

외식업체 셀프서비스기술에 대한 소비자 저항 및 만족 (Consumer Resistance and Satisfaction with Restaurant Self-service Technology)

  • 유교영;이진명
    • 디지털융복합연구
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    • 제19권3호
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    • pp.115-125
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    • 2021
  • 본 연구의 목적은 셀프서비스기술(SST)의 특성과 소비자 특성이 외식업체에서의 SST에 대한 소비자의 저항과 만족에 미치는 영향을 규명하는 것이다. 이를 위해 외식업체에서 SST를 이용한 경험이 있는 20대에서 50대까지의 일반 소비자를 조사대상으로 선정하여 온라인 설문조사를 실시하였고, 최종 343부의 자료를 분석에 활용하였다. 다중회귀분석을 통해 가설을 검증한 결과, 편의성과 기술통제성이 낮을수록, 복잡성, 사회적 위험, 관계지향성이 높을수록 SST에 대한 소비자 저항이 높아지는 것으로 나타났다. 반면, 편의성, 유희성, 기술통제성이 높을수록, 사회적 위험과 관계지향성이 낮을수록 SST에 대한 소비자 만족이 높아지는 것으로 나타났다. 본 연구는 소비자의 저항을 낮추는 동시에 만족을 높이기 위한 전략을 제안한다는 점에서 실무적 가치가 있고, SST에 대한 소비자의 양가적인 반응에 영향을 미치는 요인을 규명한다는 점에서 관련 연구의 확장에 기여할 수 있다. 본 연구에서 밝혀진 점들을 참조하여 SST에 대한 소비자의 양가적인 반응을 심도 있게 파악하는 것이 요구된다.

옴니채널 상황에서 브랜드 충성도에 관한 연구: 카테고리 지식 조절변수 (Effect on Brand Loyalty in Omni-Channel: Focus on Category Knowledge)

  • 한상설
    • 유통과학연구
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    • 제15권3호
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    • pp.61-72
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    • 2017
  • Purpose - The ICT development is affecting the consumer behaviors in selecting channel or distribution system. This study aims to advance the theory on the influence and interaction with omni-channel behaviors. Specifically, analyzing moderating variable is category knowledge that effect between propensity of brand loyalty and its precedence factor which is perceived difference, perceived value, authenticity and consumer-brand relationship. Research design, data, and methodology - The subject of this research is consumers who purchase goods in omni-channel situation. The hypothesis of this research is derived from the literature of the preceding research analysis on brand loyalty, omni-channel and consumer behaviors. This study have constructs that were defined operationally with reference to previous studies, and the research model was designed to figure out the structural relationship among perceived difference, perceived value, authenticity, consumer-brand relationship and brand loyalty. From 2016 Sept. 1 to Dec. 31, a questionnaire survey was performed targeting customers using omni-channel. 327 questionnaire survey had conducted. 316 survey data were used for empirical analysis except data that had missing and wrong value. AMOS(structural equation) was used to confirm the hypothesis which developed by researcher. Results - The results of this study are as follows. First, an authenticity has significant effect on brand loyalty. Second, in the omni-channel situation, but perceived differentiation, perceived value, consumer-brand relationship does not affect brand loyalty. According to this result, it is judged that it is easy to search for information in the situation of omni-channel and integrated decision making is done without distinction between channels. Third, category knowledge has moderating effect between brand loyalty and precedence factors. When the category knowledge level is low, preceding factors have a significant effect on brand loyalty. when the category knowledge level is high, the preceding factors did not have a significant effect on brand loyalty except the authenticity. Conclusions - This study finds out omni-channel's phenomenon is different from other distribution channel phenomenon. In the situation of omni-channel, it is suggested that brand loyalty may be relatively low for a certain brand because it raises the knowledge level of the category. Then this study provides a managerial implications based on the role of the moderate effect on category knowledge, brand loyalty and omni-channel.

주요 단기소득임산물(표고버섯, 밤, 떫은감)에 대한 소비 의향 분석: 소셜 빅데이터 분석을 이용하여 (Analysis on Consumer's Preference for Non-Timber Forest Product (Shiitake, Chest nut, Persimmon): Social Big-data Analysis)

  • 석현덕;최준영;변승연;민선형
    • 한국산림과학회지
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    • 제108권1호
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    • pp.97-108
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    • 2019
  • 최근 단기소득임산물 생산량 증가에 따라 정부나 관련 기관에서 단기소득임산물에 대한 소비를 촉진하기 위한 다양한 노력을 하고 있다. 소비 촉진 노력의 일환으로 단기소득임산물에 대한 소비자 의향 연구가 진행되고 있지만 대부분의 연구는 설문조사에만 의존하는 상황이다. 정보화 시대에서 소비재에 대한 소비자 의향은 인터넷 확산에 따라 SNS에 크게 반영되고 있다. 기존 연구에서 설문에만 의존하는 것을 탈피하여 소비자의 의향이 직접 반영되어 있는 SNS를 직접 분석하는 것이 필요하다. 이에 본 연구는 소셜 빅테이터 분석을 통해 주요 단기소득임산물에 대한 소비자 의향을 파악하였으며, 이 결과를 이용해 해당 단기소득임산물의 판매 촉진 전략을 수립하였다. 본 논문은 설문조사만을 이용한 기존의 단기임산물 관련 연구들과는 다르게 적은 비용으로 많은 표본들의 즉각적인 반응을 파악할 수 있는 SNS 빅데이터를 활용하여 소비자 의향을 파악하였다는 것에 차별성이 있다. 본 연구의 결과는 정부나 관련 기관의 단기소득임산물의 소비 촉진 정책에 직접적으로 도움이 되고 궁극적으로는 임가 소득 향상과 건강한 산림관리에 도움이 될 수 있을 것이라 기대된다.

20대 여성의 화장품 구매행동에 관한 연구 (I) - 소비가치를 중심으로 - (The Cosmetic Purchase Behavior of Women in Their 20s (I) - Focused on Consumption Value -)

  • 박광희
    • 복식
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    • 제67권3호
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    • pp.47-65
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    • 2017
  • The purpose of this study was to divide respondents by consumption values, and to examine the differences in their cosmetic purchase behavior. Cosmetic purchase behavior consisted of variables such as purchase frequency, purchase amount, place of purchase, purchase reason, reason for using cosmetics, purchase propensity, degree of using information source, and selection criteria. A survey was conducted with 308 women between the ages 20 and 29 from December 5th to 10th 2016. Data collected from the respondents through an Internet survey were analyzed using descriptive statistics, factor analyses, cluster analysis, analyses of variance and chi-square tests. Four consumption value dimensions emerged that were termed emotional, differentiated individuality-pursuing, functional and social value. The respondents were classified into three groups(emotional consumer group, functional consumer group, active consumer group) by cluster analysis using four dimensions of consumption value. The results of the analyses of variance and chi-square tests showed significant differences in purchase frequency, place of purchase, purchase reason, reason for using cosmetics, degree of using information source and selection criteria among groups classified by consumption value. However, there were no differences in purchase amount and purchase propensity among them.

경기 대침체 이후 가계의 부채상환 문제 (Effects of the Great Recession on Debt Repayment Problems of Hispanic Households in the United States)

  • 이종희
    • Human Ecology Research
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    • 제55권3호
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    • pp.275-287
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    • 2017
  • The recent Great Recession of 2008 was a period of sharp economic decline throughout the late 2000s. All socio-demographic groups were impacted by the economic downturn, however, Hispanic households were particularly hard hit. It is not a recent phenomenon that minority groups often have greater problems related to credit and debt repayments. A better understanding of these racial/ethnic differences in credit and debt has been hindered by the propensity of many studies to pool all racial/ethnic minorities together and compare them to white households. Using a Heckman-type selection model with a combination of the 2010 and 2013 Survey of Consumer Finances datasets to study household debt repayment problems, we found that racial/ethnic groups have been differently impacted by the recent Great Recession in terms of debt repayment problems. Hispanic households were less likely to hold debt; however, those with debt were just as likely as white households and African American households to be delinquent in repayments. This finding is contrary to prior research that indicated Hispanics with debt were less likely than white and African American households to be delinquent on repayments prior to the Great Recession of 2008. We propose possible explanations for the increase in debt repayment problems, that includes increased assimilation into the U.S. culture of credit use, the circumstance of being more recent home buyers prior to the decline, and living in states that suffered the greatest decline in housing value.

제조기업의 연구개발활동과 소비자지향성이 기술혁신에 미치는 영향 (R&d Activities, Consumer-orientedness, and Innovation in Manufacturing Industries of Korea)

  • 송치웅;오완근
    • 기술혁신학회지
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    • 제13권1호
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    • pp.124-139
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    • 2010
  • 본 연구는 과학기술정책연구원이 지난 2008년도에 조사한 '기술혁신조사(KIS) 2008'의 원자료를 활용하여, 2005년부터 2007년까지 국내 제조업 기업들이 이루어낸 혁신의 결정요인에 대해 분석하였다. Probit 모형을 활용한 실증분석 결과 기업규모와 시장집중도가 기업의 기술혁신 활동을 유인하는 주요 결정요인이라는 슘페터 가설을 지지하는 연구결과를 얻었다. 또한 기업이 수행하는 연구개발 활동 역시 혁신을 촉진할 수 있는 요인으로 나타났다. 이와 함께 시장에 있어서 소비자지향성의 척도라 할 수 있는 광고 선전비 집약도가 혁신이 일어날 확률에 긍정적인 영향을 주는 것으로 추정되었다.

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