• Title/Summary/Keyword: Consumer Studies

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A Ten-Year Analytical Comparative Study on the International Journal of Consumer Studies

  • Shin, Dongjin
    • Journal of Distribution Science
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    • v.12 no.7
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    • pp.63-75
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    • 2014
  • Purpose - This study analyzes topics discussed in the International Journal of Consumer Studies through a content analysis, to reveal the impact of cross-cultural management in consumer research. Research Design, Data, and Methodology - The International Journal of Consumer Studies has the highest impact factor among international consumer journals, and was chosen for research. This study investigated 712 articles, covering a ten-year period. Results - A total of 82 articles were found to be related to cross-cultural management, out of 712 articles. This shows a need for improvement in the area of cross-cultural management, and implies that the discipline of cross-cultural management will continue to have a significant impact on consumer studies. Conclusions - While content analyses have been conducted in the area of consumer research in the past, a comparative content analysis in the International Journal of Consumer Studies is unprecedented. This study offers insights on the comparative analysis of general articles and articles related to cross-cultural management, which will be useful reference points for future global markets and fields in distribution and consumer research.

The Trends and Social Contributions in the Field of Consumer Studies during the 1980's and 90's (1980년대와 90년대의 소비자학분야 연구의 추이와 사회적 기여)

  • 송인숙
    • Journal of Families and Better Life
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    • v.18 no.1
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    • pp.217-230
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    • 2000
  • This study is purposed for examine the trends and social contributions in the field of consumer studies during the 1980's and 1990's All the 420 articles on the consumer studies published in the Journal of Korean Home Management Association the Journal of Korean Home Economics Association the Journal of Family Resource Management Association and the Journal of Consumer Studies are analysed by the themes the published journals and published years. The consumer areas are divided into two major sub areas. They are family economics(which is including consumption theory and pattern and family financial management ) and consumer affairs (which includes consumer behavior consumer policy and consumer education) The proportion of publishing is about 40% in former area and about 60% in latter area. And the evaluation of the social contributions of consumer studies and the strategies to enhance are also discussed.

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A Case Study on the Process to Redress Consumer Damages Caused by Advertising Solution Error of Samsung Mall (삼성몰 광고솔루션 오류로 인한 소비자피해와 구제과정 사례분석)

  • Jae, Mi-Kyung;Song, In-Sook;Yang, Duck-Soon
    • Journal of the Korean Home Economics Association
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    • v.41 no.10 s.188
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    • pp.15-30
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    • 2003
  • This case study analyses the process to redress consumer damages caused by advertising solution error of Samsung mall from July 30th, 2002. We could discover the typical characteristics of small damages for many people and propose efficient consumer redress system. It was very difficult for consumers to recognize and verify their damages. Damages were very diverse and had traits of electronic transactions. We also examined the evaluations of individual consumer and consumer organization, YMCA on the process and result of consumer redress. Class action should be introduced as soon as possible to overcome financial problem and gathering plaintiffs for lawsuit. Consumer organizations need more professional negotiation ability.

Predicting Sustainable Personal Protective Equipment (PPE) Purchase Intention after the Pandemic: An Application of Health Belief Model

  • Zhu, Zong-Yi;Kim, Hyeon-Cheol
    • International journal of advanced smart convergence
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    • v.11 no.4
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    • pp.253-259
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    • 2022
  • This study aims to investigate the antecedent of consumer personal preventive equipment purchase behaviour by extending the HBM model after the pandemic. Pandemic related studies have focused on the effect of perceived susceptibility and perceived severity on consumer preventive behaviour, little studies have investigated the antecedents of consumer perceived risk. This study filled the gaps in the previous studies. This study tested all proposed hypotheses among users who have purchase the self-preventive behaviour. In final 253 valid data were collected through online survey for statistics analysis. This study found that consumer's health consciousness significantly impacted consumer's perceived severity of COVID-19 and perceived risk. Perceived risk positively impacted consumer self-preventive equipment purchase intention. In contrast, perceived susceptibility did not significantly consumer perceived risk. Based on these results, the theoretical implication will be offered on the study of health-related studies and will be given insight for disease control center to effectively manage consumer self-preventive behaviour.

Measuring Consumer-Brand Relationship Quality (소비자-브랜드 관계 품질 측정에 관한 연구)

  • Kang, Myung-Soo;Kim, Byoung-Jai;Shin, Jong-Chil
    • Journal of Global Scholars of Marketing Science
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    • v.17 no.2
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    • pp.111-131
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    • 2007
  • As a brand becomes a core asset in creating a corporation's value, brand marketing has become one of core strategies that corporations pursue. Recently, for customer relationship management, possession and consumption of goods were centered on brand for the management. Thus, management related to this matter was developed. The main reason of the increased interest on the relationship between the brand and the consumer is due to acquisition of individual consumers and development of relationship with those consumers. Along with the development of relationship, a corporation is able to establish long-term relationships. This has become a competitive advantage for the corporation. All of these processes became the strategic assets of corporations. The importance and the increase of interest of a brand have also become a big issue academically. Brand equity, brand extension, brand identity, brand relationship, and brand community are the results derived from the interest of a brand. More specifically, in marketing, the study of brands has been led to the study of factors related to building of powerful brands and the process of building the brand. Recently, studies concentrated primarily on the consumer-brand relationship. The reason is that brand loyalty can not explain the dynamic quality aspects of loyalty, the consumer-brand relationship building process, and especially interactions between the brands and the consumers. In the studies of consumer-brand relationship, a brand is not just limited to possession or consumption objectives, but rather conceptualized as partners. Most of the studies from the past concentrated on the results of qualitative analysis of consumer-brand relationship to show the depth and width of the performance of consumer-brand relationship. Studies in Korea have been the same. Recently, studies of consumer-brand relationship started to concentrate on quantitative analysis rather than qualitative analysis or even go further with quantitative analysis to show effecting factors of consumer-brand relationship. Studies of new quantitative approaches show the possibilities of using the results as a new concept of viewing consumer-brand relationship and possibilities of applying these new concepts on marketing. Studies of consumer-brand relationship with quantitative approach already exist, but none of them include sub-dimensions of consumer-brand relationship, which presents theoretical proofs for measurement. In other words, most studies add up or average out the sub-dimensions of consumer-brand relationship. However, to do these kind of studies, precondition of sub-dimensions being in identical constructs is necessary. Therefore, most of the studies from the past do not meet conditions of sub-dimensions being as one dimension construct. From this, we question the validity of past studies and their limits. The main purpose of this paper is to overcome the limits shown from the past studies by practical use of previous studies on sub-dimensions in a one-dimensional construct (Naver & Slater, 1990; Cronin & Taylor, 1992; Chang & Chen, 1998). In this study, two arbitrary groups were classified to evaluate reliability of the measurements and reliability analyses were pursued on each group. For convergent validity, correlations, Cronbach's, one-factor solution exploratory analysis were used. For discriminant validity correlation of consumer-brand relationship was compared with that of an involvement, which is a similar concept with consumer-based relationship. It also indicated dependent correlations by Cohen and Cohen (1975, p.35) and results showed that it was different constructs from 6 sub-dimensions of consumer-brand relationship. Through the results of studies mentioned above, we were able to finalize that sub-dimensions of consumer-brand relationship can viewed from one-dimensional constructs. This means that the one-dimensional construct of consumer-brand relationship can be viewed with reliability and validity. The result of this research is theoretically meaningful in that it assumes consumer-brand relationship in a one-dimensional construct and provides the basis of methodologies which are previously preformed. It is thought that this research also provides the possibility of new research on consumer-brand relationship in that it gives root to the fact that it is possible to manipulate one-dimensional constructs consisting of consumer-brand relationship. In the case of previous research on consumer-brand relationship, consumer-brand relationship is classified into several types on the basis of components consisting of consumer-brand relationship and a number of studies have been performed with priority given to the types. However, as we can possibly manipulate a one-dimensional construct through this research, it is expected that various studies which make the level or strength of consumer-brand relationship practical application of construct will be performed, and not research focused on separate types of consumer-brand relationship. Additionally, we have the theoretical basis of probability in which to manipulate the consumer-brand relationship with one-dimensional constructs. It is anticipated that studies using this construct, which is consumer-brand relationship, practical use of dependent variables, parameters, mediators, and so on, will be performed.

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A Content Analysis in Consumer Research, 1980-1999 (내용분석을 통해 본 소비자학의 연구동향 1980-1999)

  • 김기옥;유현정;남수정;배윤정;하상현
    • Journal of the Korean Home Economics Association
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    • v.38 no.4
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    • pp.49-60
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    • 2000
  • In Korea, consumer researches have been accomplished in the field of family economics or business management individually. The field of consumer studies progressed in both sides of quantity and quality since the establishment of the Korean Society of Consumer Studies(KSCS). The field of consumer studies is moving toward an uni-disciplinary stage from an interdisciplinary stage. In this time, it is very meaningful to review the research trend in consumer science and to look out the future prospect. This study reviewed and analyzed all of the papers published in Journal of Korean Home Economics Association from 1980 to 1999, Journal of Korean Home Management Association from 1984 to 1999 and Journal of Consumer Studies from 1990 to 1999.

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