• 제목/요약/키워드: Consultant

검색결과 754건 처리시간 0.024초

Factors that Affect Customers Satisfaction: An Empirical Study of Export-Import Service Consultant Companies in Vietnam

  • LE, Thai Thanh Dat;HO, Thi Thanh Ngan;LE, Nguyen Truc Quyen;HUYNH, Thi Khanh Tuyen;NGUYEN, Minh Tri;LUU, Thi Mai Anh;HOANG, Thi Phuong Thao;NGUYEN, Trong Luan
    • The Journal of Asian Finance, Economics and Business
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    • 제9권6호
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    • pp.389-402
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    • 2022
  • The purpose of the study is to analyze the significant impacts of expectations, performance, complaints, and fairness that affect consumer satisfaction. The methodology involves reviewing and referencing relevant literature carefully, then proposing a model for customer satisfaction. This study is empirically based on a survey with 50 respondents who work in the field of import and export in the region stretching from the north to the south of Vietnam. The sampling method used in this study is the in-depth interview method. The results show that: (1) expectation has a specific impact on customer satisfaction, (2) performance has a positive impact on customer satisfaction, and (3) complaint which is an intermediary factor between expectation, performance, and fairness has an impact on satisfaction, (4) fairness has a positive effect on satisfaction, in addition, fairness is an extremely important feature when customers choose an import-export service. Research implies that increasing expectations, performance, and fairness results in an improved customer experience and satisfaction when they use the service. It is suggested that the complaint factor continue to be studied and looked into because it still has some effect on satisfaction and is an intermediate variable that changes how the other factors relate to each other.

주거지 개발계획에 대한 건강영향평가 확대와 사례분석 (A Case Study of Expanding the Health Impact Assessment on the Residential Development Projects)

  • 김은채;하종식;탁종석
    • 환경영향평가
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    • 제31권4호
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    • pp.250-264
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    • 2022
  • 현행 환경영향평가 체계 내 건강영향평가 대상사업은 「환경보건법」 시행령 제12조(건강영향 항목의 추가·평가 대상)에 따라 일부 대상사업으로 한정되어 있으나, 대상사업이 아닌 다양한 환경영향평가 대상 사업들에 대해서도 협의과정에서 건강영향 관련 사항들이 추가로 평가·검토되고 있다. 특히 주거지 관련 개발계획에 있어 개발부지가 오염원 주변에 계획될 경우 건강영향 측면에서의 입지 타당성 확보 여부를 평가·검토하게 되는데, 개발부지에서 주요 유해대기오염물질들의 현황농도 조사를 통한 위해도 기준 만족 여부를 확인하여 사후관리 방안을 마련하는 수준에 그치고 있다. 본 논문에서는 주거지 개발계획에 있어 개발하고자 하는 주거지역에 대한 입지의 타당성을 확인하는 정량적 방법을 마련하고 환경영향평가 절차 내에서 건강영향평가 대상사업의 확대 방안을 제안하고자 하였다. 환경영향평가 체계의 스크리닝 및 스코핑 절차를 검토하여 세부 방법론을 제안하였으며, 방법론 검증을 위해 과거 협의된 도시개발계획에 대한 사례분석을 진행하였다.

작업현장 사고예방을 위한 위험인지 점검체크리스트 개발 (The Development of Inspection Checklist for Risk Recognition to Prevent Accidents at Worksites)

  • 임형덕;라지타 가우설야;김상훈;오영찬;이호용;남기훈
    • 한국산업융합학회 논문집
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    • 제25권5호
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    • pp.811-816
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    • 2022
  • Even though continuous management and supervision of reinforcement of policies to safeguard accidents at workplace and work sites were implemented. Accident prevention activities such as inspection and diagnosis are urgently required to induce a preliminary investigation to identify the risk factors for each type of work, before the work task to eliminate risks at the worksites. Since safety inspections at work sites were generally conducted through visual inspections, the results of safety inspections may vary depending on the findings and proficiency of the safety officers. The results of those inspections may have loopholes to prevent potential accidents at work. Therefore, the purpose of this study was to develop a risk identification checklist that can effectively perform safety inspections to prevent accidents at work sites. This study initially analyzed the previously developed accident checklist to identify current complications and issues in safety checklists. Based on the findings of major industrial accidents over the past three years, the relationship between accident, workplace, and work type were analyzed refereeing the safety inspection standards. A risk recognition-checklist was developed to provide basic data on identifying risk factors, and inspection guidance at work sites. To prepare for potential accidents by identifying and taking countermeasures to mitigate the high risk and serious accidents at sites by the guidelines of the checklist. The developed inspection checklist has been practically used by experts at work sites to perform safety inspections, and it has been verified its suitability, and feasibility, to prevent or mitigate workplace accidents, including securing the safety and health of field workers. The role of the developed safety checklist has been considered effective at worksites.

국내 맞춤형 화장품 온·오 프라인 서비스 분석 (An Analysis of On-Line and Offline Services for Customized Cosmetics in Korea)

  • 김지영;신세영;남현우
    • 한국의류산업학회지
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    • 제24권4호
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    • pp.460-470
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    • 2022
  • Customized cosmetics are emerging as a consumer product that companies should pay attention to in the beauty industry due to the combination of market trends and institutional introduction of customized cosmetics. In this study, six offline service brands and online service brands currently in Korea were selected to understand the current status of domestic customized cosmetics online and offline services and to derive detailed characteristics, and the cases of each brand were analyzed. The results are as follows. First, customized cosmetics services could be classified online and offline. Second, customized cosmetics brands could be divided into general brand types and brand extension types. Third, skin data measurements could be classified into genetic analysis, big data-based surveys, and device measurements. Fourth, customized cosmetics manufacturing could be classified into a device manufacturing system, a consultant manufacturing system, and an individual production process system. Fifth, customized cosmetics distribution and delivery could be classified into same-day sales, general delivery, and regular delivery. The results of this study are meaningful in that they have identified and analyzed the current status of personalized cosmetics on-line and offline systems in recent trends, and it was confirmed that creative attempts in the domestic customized cosmetics market continue to change. It is hoped that this study will provide information and ideas to the beauty industry and related experts in the future and be used as basic data for customized cosmetics marketing

SAVITZKY-GOLAY DERIVATIVES : A SYSTEMATIC APPROACH TO REMOVING VARIABILITY BEFORE APPLYING CHEMOMETRICS

  • Hopkins, David W.
    • 한국근적외분광분석학회:학술대회논문집
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    • 한국근적외분광분석학회 2001년도 NIR-2001
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    • pp.1041-1041
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    • 2001
  • Removal of variability in spectra data before the application of chemometric modeling will generally result in simpler (and presumably more robust) models. Particularly for sparsely sampled data, such as typically encountered in diode array instruments, the use of Savitzky-Golay (S-G) derivatives offers an effective method to remove effects of shifting baselines and sloping or curving apparent baselines often observed with scattering samples. The application of these convolution functions is equivalent to fitting a selected polynomial to a number of points in the spectrum, usually 5 to 25 points. The value of the polynomial evaluated at its mid-point, or its derivative, is taken as the (smoothed) spectrum or its derivative at the mid-point of the wavelength window. The process is continued for successive windows along the spectrum. The original paper, published in 1964 [1] presented these convolution functions as integers to be used as multipliers for the spectral values at equal intervals in the window, with a normalization integer to divide the sum of the products, to determine the result for each point. Steinier et al. [2] published corrections to errors in the original presentation [1], and a vector formulation for obtaining the coefficients. The actual selection of the degree of polynomial and number of points in the window determines whether closely situated bands and shoulders are resolved in the derivatives. Furthermore, the actual noise reduction in the derivatives may be estimated from the square root of the sums of the coefficients, divided by the NORM value. A simple technique to evaluate the actual convolution factors employed in the calculation by the software will be presented. It has been found that some software packages do not properly account for the sampling interval of the spectral data (Equation Ⅶ in [1]). While this is not a problem in the construction and implementation of chemometric models, it may be noticed in comparing models at differing spectral resolutions. Also, the effects on parameters of PLS models of choosing various polynomials and numbers of points in the window will be presented.

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고강도 포획망 개발을 위한 펀칭시험 (Punching Test for Development of High-strength Rockfall Net)

  • 진현우;서상훈;황영철
    • 한국지반환경공학회 논문집
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    • 제24권2호
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    • pp.25-30
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    • 2023
  • 본 연구에서 개발하고자 하는 고강도 포획망은 심선 직경 3.2mm, 인장강도 290~540MPa급 강선으로 제작되는 일반 PVC 코팅망을 활용한 낙석방지망 공법을 대체하기 위함이다. 일반 PVC 코팅망은 그 성능이 낮아 낙석이나 표층유실이 발생할 경우 그 하중을 버티지 못하고 찢어지며 오히려 피해가 가중된다. 따라서 심선 직경 2.8~3.2mm, 인장강도 1,000~2,000MPa급 강선을 활용하여 고강도 포획망을 제작하였다. 시험 방법은 국제 기준인 Steel wire rope net panels and rolls-Definitions and specifications(ISO 17746:2016)을 참조하였으며, 펀칭시험에 대한 사항의 규정을 따라 실시하였다. 실내펀칭시험을 통해 일반 PVC 코팅망과 개발한 고강도 포획망(1,000MPa, 2,000MPa)의 하중-변위 곡선을 비교하였으며, 최대 인발력이 324.47%(고강도 포획망 2,000MPa)가 향상되는 것으로 분석되었다.

A Study on the Preparation of Distribution Table for Quantitative Evaluation of Small-Scale Environmental Impact Assessment

  • Dong-Myung CHO;Ju-Yeon LEE;Woo-Taeg KWON
    • 웰빙융합연구
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    • 제6권3호
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    • pp.13-18
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    • 2023
  • Purpose: The small-scale environmental impact assessment has been in operation since its implementation in August 2000, and is a system that meets the purpose of sustainable development in consideration of the environment in areas requiring conservation. However, when preparing a small environmental impact assessment report, the contents of the reduction measures are too qualitative, or reports are prepared to simply list the compliance stipulated by individual laws, and the contents of consultations prepared by consultative agencies and review agencies are not much different. In addition, the direction of consultation on development projects for similar locations of the same project type is frequently changed by reflecting the subjective judgment of the consultative officer of the Ministry of Environment (Environment Agency). Therefore, this study attempted to improve the establishment of measures to reduce the existing simple listing of qualitative contents and the inconsistent presentation of review opinions by consultative agencies and review agencies. Research design, data and methodology: The research method extracted absolute evaluation items and relative evaluation items among small environmental impact assessment items, analyzed and presented detailed items, and prepared a distribution table for each section according to the details of the relative evaluation items, and presented them as a table. Results: This study was conducted to derive uniform results with objective indicators in the preparation and consultation process of a small-scale environmental impact assessment. Conclusions: Once a quantitative evaluation is established, the consultant can objectively determine and process the environmental impact.

수치해석을 통한 지주 보강에 따른 고강도 낙석 방지울타리 구조성능 평가 (Evaluation of Structural Performance for High Strength Rockfall Protection Fence according Reinforcement of H-Beam using Numerical Analysis)

  • 진현우;서상훈;이두호;황영철
    • 한국지반환경공학회 논문집
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    • 제24권1호
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    • pp.25-36
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    • 2023
  • 국내 낙석, 토사 붕괴 등의 피해를 방지하기 위해 설치하는 것은 낙석 방지책이다. 이 중 낙석 방지울타리는 50kJ의 낙석 운동에너지에 설계가 되고 있다. 낙석 운동에너지의 경우, 발생하는 사면의 형태에 따라 크게 달라지며 기존의 연구로는 ETAG 27을 이용한 100kJ급 낙석 충돌에너지에 대한 울타리 성능평가를 실시하였다. 하지만 기존의 연구들은 낙석 방지울타리가 신규로 설치되는 것을 대상으로 하였다. 본 연구에서는 수치해석을 통해 신규 설치가 아닌 기존의 낙석 방지울타리에 보강부재를 설치하고, 120kJ의 낙석 운동에너지에 대해 방어할 수 있는 고강도 낙석 방지울타리의 구조 성능을 평가하였다.

가압 그라우팅 쏘일네일링 공법의 인발거동 특성 (Pull-out Characteristics of Multi-Packer Pressurized Soil Nails)

  • 조재연;이성준;정상섬;안병흔
    • 한국지반공학회논문집
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    • 제26권2호
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    • pp.15-22
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    • 2010
  • 본 연구에서는 현장 인발시험을 통하여 강관다단 가압식 쏘일네일링의 거동특성을 분석하였다. 이를 위하여 총 10공의 쏘일네일을 풍화토에 시공하여 인발시험을 실시하였다. 인발시험 결과에 의하면 쏘일네일의 극한인발력은 가압식 쏘일네일이 중력식 쏘일네일에 비하여 42~142% 증가하는 것으로 나타났다. 네일과 주변지반 경계면에서의 전단강도는 중력식 네일이 71kPa, 가압식 네일이 95~166kPa를 보이는 것으로 확인되었다. 가압식 쏘일네일의 경우 중력식 쏘일네일에 비하여 그라우트의 직경이 약 12~27% 증가하는 것으로 나타났다. 또한, 공팽창이론에 의한 가압 시 지반변위 산정값과 현장 인발시험을 통하여 측정한 값을 비교하였으며, 그 결과는 대체적으로 비슷한 경향을 보였다.

소금의 고결화 현상에서 모세관 효과 (Effects of Capillary Force on Salt Cementation Phenomenon)

  • 쭝꽝훙;변용훈;엄용훈;이종섭
    • 한국지반공학회논문집
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    • 제26권4호
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    • pp.37-45
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    • 2010
  • 기후변화로 인해 물의 증발량이 많은 지역의 지반에서는 자연적인 소금의 고결화 현상이 발생한다. 이러한 소금의 고결화 분포는 모래지반에서 모세관력에 영향을 받는다. 이 연구의 목적은 콘 관입시험, 전기전도율 측정, 사진 이미지 촬영, 비파괴 이미지 분석 그리고 탄성파에 의한 프로세스 모니터링을 이용하여 소금의 고결화 현상에 대한 모세관력의 효과를 관찰하는 것이다. 실험은 입상재료를 모형화한 글라스비즈를 소금물에 포화시킨 후, 오븐에 넣어 시료를 건조시킴으로써 고결화를 발생시켰다. 실험결과, 고결된 소금의 농도는 시료입경이 작은 경우 최상부에서 높았고, 시료입경이 큰 경우 중간 또는 하부에서 높았다. 고결된 시료에서 높은 소금농도의 위치는 해석적 방법으로 산정된 모세관 높이와 유사하였다. 본 연구에서 수행한 5가지 실험은 모세관력이 소금이 고결된 흙과 같은 입상재료의 거동에 중요한 영향을 끼치는 것을 보여준다.