• Journal of Distribution Science
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• v.10 no.11
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• pp.89-99
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• 2012

Purpose - Mobile devices, especially mobile terminals capable of telecommunication and wireless connectivity, are leading the advancements in consumer electronics. Digital convergence drives the functions of various devices, such as cellular phones, MP3 players, personal digital assistants, and gaming, into a single device. This trend would continue and applications such as digital audio and video streaming (including personalized content delivery mechanisms) would soon be on a handheld device. As customers want mobile convergence devices, manufacturers are driving new initiatives in the emerging mobile device market. Given the roles played by device design and service content in user satisfaction of a mobile convergence device, this study focuses on identifying and measuring the constructs for the process by which user satisfaction is achieved. This study synthesizes the expectation-disconfirmation paradigm with empirical theories in user satisfaction. Device and service levels are separated, and nine key constructs for user satisfaction of mobile convergence devices are proposed. Insight into this process could help web-based businesses to improve user satisfaction, thus enhancing the effectiveness of e-commerce for sellers and buyers. Research design, data, methodology - This study draws on three users of mobile convergence devices as examples. To test there search model and hypotheses, survey questionnaires were sent to 607 mobile device users. Mobile device users were initially identified from several members, and subjects were randomly drawn. Data from 577 survey responses were finally analyzed. The unit of measurement and analysis in this research study is at a personal level. Results - The measurements for the constructs were developed and tested in a two-phase study. In the first phase, the device and service dimensions were identified, and instruments for measuring them were developed and tested. In the second phase, using the salient dimensions of the device and service as the formulating first-order factors, instruments were developed and empirically tested to measure satisfaction of the device and service. In measuring satisfaction of mobile convergence devices, the critical tasks are to identify the key constructs of such user satisfaction and to develop validated instruments to measure them. Hence, the results of this study have immediate implications for businesses and for research in user satisfaction of mobile convergence devices. Conclusions - This study provides reliable instruments for operationalizing key constructs in the analysis of user satisfaction of mobile convergence devices within the expectation-disconfirmation paradigm. Hence, convergence device makers will be able to examine whether their websites meet their customers' expectations by examining the device aspect of the mobile convergence device customers, and the service aspect expectations and disconfirmation. Moreover, the introduction of expectation and disconfirmation constructs brings the marketing aspect of convergence devices into focus for such retailers, an aspect crucial to the effective design of websites for online businesses. In addition,this study provides the metrics required to initiate future studies on user satisfaction of mobile convergence devices.

• Journal of Wetlands Research
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• v.21 no.1
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• pp.16-26
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• 2019

Wetlands that provide diverse ecosystem services, such as habitat provision and hydrological control of flora and fauna, constitute ecosystems through interaction between wetlands existing in a wetlandscape. Therefore, to evaluate the wetland functions such as resilience, it is necessary to analyze the ecological connectivity that is formed between wetlands which also show hydrologically dynamic behaviors. In this study, by defining wetlands as ecological nodes, we generated ecological networks through the connection of wetlands according to the dispersal model of wetland species. The characteristics of these networks were then analyzed using various network metrics. In the case of the dispersal based on a threshold distance, while a high local clustering is observed compared to the exponential dispersal kernel and heavy-tailed dispersal model, it showed a low efficiency in the movement between wetlands. On the other hand, in the case of the stochastic dispersion model, a low local clustering with high efficiency in the movement was observed. Our results confirmed that the ecological network characteristics are completely different depending on which dispersal model is chosen, and one should be careful on selecting the appropriate model for identifying network properties which highly affect the interpretation of network structure and function.