• 한국콘텐츠학회논문지
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• 제10권8호
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• pp.398-406
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• 2010

본 연구는 축구대회 후원기업에 대한 이벤트태도가 기업우수이미지 및 사회공헌이미지에 어떠한 영향을 미치는지 알아보고, 더 나아가 기업우수이미지와 사회공헌이미지가 구매의도에 미치는 영향을 규명하는데 있다. 이를 위해 2008 Budweiser 6v6 Cup 축구대회 참가자들을 모집단으로 하여 유목적 표집에 의거 400명을 대상으로 설문조사를 실시한 후 319명의 자료를 최종 분석에 사용하였다. 자료처리는 SPSS 12.0과 AMOS 5.0을 이용하여 확인적 요인분석, 신뢰도 분석, 빈도분석, 상관관계분석, 구조방정식모형 분석을 실시하였으며 이상의 과정을 통해 확인된 주요 연구결과는 다음과 같다. 첫째, 이벤트태도는 기업 우수이미지에 긍정적인 영향을 미친다. 둘째, 이벤트태도는 사회공헌이미지에 긍정적인 영향을 미친다. 셋째, 기업우수이미지는 구매의도에 긍정적인 영향을 미친다. 넷째, 사회공헌이미지는 구매의도에 영향을 미치지 않는다.

• 한국의류학회지
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• 제35권5호
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• pp.547-560
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• 2011

This study examines the effect of corporate social responsibility on the corporate image and purchase intention. The data were obtained from 320 male and female 'C' university students in Daejeon in October of 2010. The data were analyzed by descriptive statistics, factor analysis, reliability analysis, regression analysis using the SPSS-WIN 15.0 and AMOS 7.0 program. The results were as follows. First, corporate social responsibility consists of five dimensions: community/cultural service, social contribution, environmental protection, consumer protection/legal responsibility, and economic responsibility. Purchase intention consists of comparative purchase and priority purchase. Second, social contribution, consumer protection/legal responsibility, and economic responsibility affect the corporate image. Third, social contribution and consumer protection/legal responsibility also affect purchase intention. Forth, the corporate image affects purchase intention. The findings of this study are expected to be used as basic data for establishing differentiated marketing strategies in fashion company.

• 품질경영학회지
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• 제46권4호
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• pp.1015-1028
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• 2018

Purpose: This study attempts to find how the cultural marketing activities utilizing cultural space affect firm's brand image and brand loyalty, and whether this culture marketing technique is recognized as a social contribution activity by potential customers and thereby influence brand image and loyalty. Methods: The data was collected by using the structured questionnaires to consumers who have experience using the Naver Library, Starfield Library, and Hyundai Card Library. The proposed research model is tested using 178 valid questionnaires using Smart PLS 2.0. Results: This research indicated that among cultural marketing factors, cultural support and cultural promotion have little impact on brand image, whereas culture firm influence brand image. Brand image also had an impact on brand loyalty, but it was found that public libraries operated by companies were not recognized as corporate social contribution activities, nor did they have an impact on the formation of the company's brand image. Conclusions: The study offered a theoretical and empirical foundation for future research by empirically identifying the relationship between cultural marketing and brand image and loyalty and confirmed the coordinating effect of social contribution activities between a cultural firm and its brand image.

• 한국의상디자인학회지
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• 제20권1호
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• pp.17-28
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• 2018

This study reviewed corporate social responsibility activities of fashion companies and discussed strategies of social enterprises. The research was conducted on 6 Korean fashion companies with sales over KRW 1 trillion as of the end of the term in 2015. Corporate social responsibility activities of each company were investigated from economic, social and environmental viewpoints. The results of this study were as follows: First, each company promoted win-win growth, co-existence management, transparent management and ethics management through economic activities. They pursued win-win growth and co-existence management, which aimed to respect and grow with their partners. Also, they ensured transparent management and ethics management to show their moral management. Second, each company conducted various social contribution programs as part of their social activities. Through the programs, they made donations, supported welfare and culture, and practiced voluntary work, local activities, training and equal opportunities. Third, as for environmental activities, each company tried to protect nature through various activities such as donation to environmental organizations, environmental cleanup activities, environmental management from production to disposal, reuse, eco-friendly system, environmental volunteering, etc. Articles on fashion companies' social responsibility activities have an influence on boosting their attitude and image towards businesses.

• 한국경영과학회지
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• 제38권1호
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• pp.15-27
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• 2013

Because consumers tend to have negative opinion about a company that neglects social issues like poverty or pollution while it focuses on its own profit, a lot of companies have invested their resources in Corporate Social Responsibility(CSR). CSR has merits of image improving and profit gaining, on the other hand, it has also many shortcomings. First, the cost of CSR may become a heavy financial burden. Specifically, CSR tends to be implemented by a company's unilateral backup, and then this may impose a heavy burden on the company. Second, one cannot expect effects of CSR in a short-term. Because of these shortcomings, the unilateral CSR has gone into alteration of the type of CSR since 1980's. Instead of unilaterality, Cause-Related Marketing(CRM) began to be used for mutual profits among company, consumers, and society. That is, CRM has become to be spotlighted as a new type of CSR. It focuses on partnership between a company and consumers based on cause and mutual profit pursuing through this partnership. So, many contemporary companies prefer CRM activities that derive their positive corporate image, that increase their sales, and that reduce their financial cost. The IBM Matching Grants Program, which is the largest of the IBM-Employee partnership programs, is a typical CRM. This program enables employees and retirees to increase the value of their donations to educational institutions, hospitals, hospices, nursing homes, and cultural & environmental organizations with a matching gift from IBM. Hundreds of educational institutions and thousands of nonprofit organizations have benefited from the contributions by IBM. There might be various types of matching grants. For example, an employee might choose a lump-sum expense or partitioning a lump-sum into a series of small ongoing expenses for his (or her) donation, and a firm might match the employee's total contribution with a lump-sum expense or might match the employee's total contribution with a series of small ongoing expenses. However, it is not easy to find an academic research on which type of matching grant is preferred by employees. This paper shows that an employee prefers the type of matching grants that consists of a lump-sum expense for his (or her) contribution and a series of small ongoing expenses for a firm's contribution [or the type of matching grants that consists of a series of small ongoing expenses for an employee's contribution and a lump-sum expense for a firm's contribution] to the other types of matching grants.

• 한국엔터테인먼트산업학회논문지
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• 제13권8호
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• pp.41-54
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• 2019

본 연구는 기업의 문화지원 활동이 기업이미지 요인인 비즈니스 행동, 사회적 책임 행동, 기업 공헌 행동 등에 미치는 영향 관계를 알아보고, 기업이미지가 고객충성도에 미치는 영향을 분석하였다. 분석 결과, 기업의 문화지원 활동으로 형성된 기업이미지는 고객충성도에 긍정적인 영향을 미치는 것으로 나타났다. 이를 통해 기업의 문화지원 활동은 기업 경영 차원에서 활용가치가 높아 마케팅 전략을 구축하는데 최적화되어 있다는 것을 확인하였다. 본 연구의 시사점은 다음과 같이 제시할 수 있다. 첫째, 문화지원 활동을 기업의 마케팅 수단으로 문화와 예술 분야에 지원하고 후원하는 간접적인 형태에서 벗어나 공연이나 문화 행사를 기획하고 연출하여 소비자에게 제공하는 직접적인 지원 형태를 실천함으로써 진정성 있는 사회적 책임과 사회 공헌 활동 전략을 구축해야 할 필요가 있다. 둘째, 기업이미지에 효과적으로 작용될 수 있는 문화지원 활동을 지속적으로 유지하고 집중적으로 지원하여 소비자들로 하여금 비즈니스 행동과 사회적 책임 행동의 이미지를 심어주는 것은 물론 문화적인 기업으로 형성시켜 기업 공헌 행동의 이미지까지 인식시킬 수 있는 문화지원 활동을 전략적으로 연구하고 개발하여 실행할 필요가 있다. 셋째, 기업은 이윤 추구를 목표로 하는 조직이지만 기업이 사회적 책임과 공헌 활동을 계획하고 지속적으로 실행하여 사람과 소비자를 우선하는 기업의 이미지를 심어줄 필요성이 있다. 이후 문화지원 활동을 기업의 이윤 추구와 연관성을 고민하여 수익을 창출할 수 있는 마케팅 전략을 고려하여 구축한다면 긍정적인 기업이미지와 고객충성도를 지속적으로 유지하며 이윤 창출까지 극대화할 수 있을 것이다.

• 복식
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• 제59권5호
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• pp.167-179
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• 2009

The purposes of this study were to explore the influence on fashion brand image and brand loyalty according to fit of the fashion brand with cultural art field, motivation in culture marketing of the apparel company, and involvement of the consumers in art activities. The subjects ware 274 male and female in 20s and 30s living in Seoul and Gyeonggi area. The study was obtained through the use of an experimental design which was $2{\times}[2{\times}2]$ mixed factorial design. The summary main results were as follows. First, as far as the effect of the three variables on the social contribution image of the fashion brand, the results of the 3-way interaction are positive. Second, as far as the effect of the three variables on the product image of the fashion brand, the data suggests that only the main-effect of motivation in culture marketing of the apparel company is meaningfully positive. Third, as far as the effect of the three variables on fashion brand loyalty, both fit of the fashion brand with cultural art field and involvement of the consumers in art activities variables show positive results.

• Asia Marketing Journal
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• 제16권4호
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• pp.75-87
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• 2015

As more companies become interested in global markets, it has become crucial for firms to create globalized brands whose positioning, advertising strategy, personality, looks, and feel are consistent across nations. The purpose of this study is to investigate the global branding strategy of the Hyundai Motor Company (hereafter HMC) in order to show how the company processes its branding strategy. HMC, one of the leading global companies in the automobile industry, set up its brand identity as "Modern premium", in alignment with their new slogan "New Thinking New Possibilities", in 2011. The aim of the "Modern premium" concept was to provide consumers with new experiences and values beyond their expectations. HMC wanted their consumers to think of their cars as not only a medium of transportation but as a life space, where they can share experiences alongside HMC. In an effort to conduct consumer research in 5 different nations, HMC selected "brilliant" as a key communication concept. The word "brilliant" expresses the functional, experiential, and emotional dimensions of HMC. HMC furthermore chose "live brilliant" as a key campaign message in order to reinforce their communication concept. After this decision, the "live brilliant" campaign was exhibited through major broadcast channels around the world. The campaign was the company's first worldwide brand campaign, where a single message was applied to all major markets, with the goal of building up a consistent image as a global brand. This global branding strategy is worth examining due to its significant contribution to growth generation in the global market. Overall, the 'live brilliant' global brand campaign not only improved HMC's reputation image-wise, with the 'Modern Premium' conceptualization of the brand as 'simple', 'creative' and 'caring', but also improved the consumer's familiarity, preference and purchase intention of HMC. In fact, the "live brilliant" campaign was a successful campaign which increased HMC's brand value. Notably, HMC's brand value increased continuously and reached 9 billion US dollars in 2013, leading it to reach 43rd place in the Global Brand Rankings according to the brand consulting group Interbrand. Its brand value largely surpassed that of Nissan (65th) and Chevrolet (89th) in 2013. While it is true that the global branding strategy of HMC involved higher risks, it was highly successful according to cross-nation consumer research. Therefore, this paper concludes that the global branding strategy of HMC made a positive impact on its performance. We further suggest HMC to combine its successful marketing with social media such as Facebook, Twitter, and Instagram and embrace digital media by extending its brand communication horizon to the mobile internet

• 마케팅과학연구
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• 제20권1호
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• pp.49-58
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• 2010

企业社会责任已经成为学者们进行研究的一个重要课题. 多数认为企业社会责任对企业去定义他们在社会中的责任是必要的, 并且为他们的商业活动提供社会和道德标准. 其结果是, 相当数量的零售商已经采用企业社会责任为一个战略工具来宣传他们的商业活动. 为此, 本研究企图探索美国消费者在他们对零售商主观的感知和评估的基础上在道德购买和消费中的态度和行为. 本文的目的包括: 1)测定参与者对零售商企业社会责任的认知度. 2)评定参与者如何评估零售商企业社会责任. 3)测定参与者对零售商企业社会责任的评估过程是否影响他们对零售商的态度. 4)评定参与者对零售商企业社会责任的态度是否影响他们的购买行为. 本文并没有关注实际的零售商企业社会责任表现. 因为消费者的决定过程是基于个体的评定而不是实际的事实. 本研究调查了美国大学生对零售商企业社会责任的认知和评估. 本研究的参与者是56名来自美国东南大学的大学生. 他们的年龄在18岁到26岁之间. 使用开放性译码和选择性译码进行内容分析. 我们收集和分析了超过100张单倍行距的答复. 使用两步骤的译码(即开放性译码和选择性译码. 译码结果和分析笔记用来理解参与者对企业社会责任的认知和从书写的回复中提炼出来包括直接引用的答案所支持的伦理购买行为. 为保护参与者隐私, 这里使用的都是化名. 参与者被要求写下有关零售商, 他们对企业社会责任问题的认识和评估一个零售商的企业社会责任表现. 大部分应答者(n=28)表明他们对企业社会责任有一定的认识但是不觉得需要按这个要求去做. 少数应答者(n=8)表明他们对企业社会责任有一定的认识但是基本不关心. 结果表明当大学生评估零售商的几页社会责任表现时, 他们使用企业社会责任的三个纬度: 员工支持, 社区支持和环境支持. 我们发现如何对待和支持员工是一个评估零售商的企业社会责任的重要准则. 应答者表明作为一个员工和零售商有好的经历会使他们对此零售商有积极的感知和态度. 和员工支持相关的有四个主题: 根据员工表现的奖励和惩罚, 工作环境, 员工教育和训练课程, 以及员工和员工家人折扣. 良好的赏罚机制被认为是一个重要的属性. 和工作环境相关的因素包括: 零售商如何良好的遵守与工作时间相关的规则, 午餐时间和休息同样被认为是重要的属性之一. 有关社区支持, 有三个方面: 对当地社区销售比率的贡献, 对慈善组织的财政贡献和对社区大型活动的支持. 在环境方面, 有两个主题: 循环利用和销售有机或绿色产品. 在回复中有提到, 零售商正在尝试去做对环境友好所能做的. 一位应答者提到这个公司正在创造有环保设计的店铺. 并且能在这家公司的网站上轻松的找到为帮助环境所做的事情的信息. 应答者还注意到这些店铺可提供有机和亲环境产品. 应答者在此类中还提到关于这个公司如何使用环保的杯子和他们如何帮助新奥尔良的居民重建家园. 应答者注意到零售商为购买产品的消费者提供可再使用的袋子. 一位应答者说一家零售商通过提供有机棉来使他们的产品帮助环境. 在分析应答者之后, 我们发现参与者对零售商的企业社会责任的评估影响他们对零售商的态度. 然而, 在态度和购买行为之间有显著的差异. 尽管参与者对零售商的企业社会责任有积极的态度, 但资金和时间的缺乏也影响他们的购买行为. 总体来看, 一半的应答者(n=28)提到在购物时企业社会责任表现影响他们的购买决定. 本研究的结果为零售商针对消费者提高他们的形象而考虑企业社会责任提供了支持. 本研究暗示出消费者根据员工, 社区和环境三方面的支持来评估零售商. 评估, 态度和购买行为似乎是密切相关的. 也就是说, 评估是基于消费者对零售商企业社会责任的认识. 这些认识可以影响他们对零售商的态度从而进一步影响他们的购买行为. 参与者同时表明企业社会责任会使他们对零售商印象良好但是并不会影响他们的购买行为. 在参与者中, 价格和便利似乎超越了企业社会责任的重要性. 本文还讨论了此研究的启示, 对未来研究的建议和研究的局限.

• 지능정보연구
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• 제29권3호
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• pp.287-316
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• 2023

최근 전 세계적으로 기업의 환경(Environmental)·사회(Social)·지배구조(Governance)의 비재무적 요소를 고려한 지속가능경영이 필수적으로 요구되면서, 각 기업들은 이에 대응할 수 있는 전략적 방향 수립이 중요해지고 있다. 특히 기업이 속한 산업별로 상이한 ESG 이슈에 대한 이해를 바탕으로 산업과 개별 기업의 특성을 반영한 전략을 개발하고 추진할 수 있어야 할 것이다. 이에 본 연구에서는 금융, 제조, IT 분야별로 나누어 주요 국내 기업들의 ESG 보고서와 관련 뉴스 기사를 이용하여 산업별 ESG 동향과 활동을 비교 분석하였다. 키워드 빈도분석과 토픽 모델링을 활용한 분석 결과, 국내 ESG 선도 기업들의 지속가능경영 활동에서의 산업별 차이를 도출 할 수 있다. 금융 분야에서는 '고객 중심 경영'과 '기후 변화 대응', 제조 분야에서는 '지속가능한 공급망 관리'와 '탄소중립', IT 분야에서는 '기술혁신'과 '디지털 책임'이 강조되었다. ESG 요소별 우선 순위가 높은 활동의 예를 들면, 환경 측면에서는 '에너지 절감과 친환경 활동', 사회 측면에서는 '사회공헌과 상생', 지배구조 측면에서는 '이사회 독립성 강화와 리스크 관리' 등으로 나타났다. 더 나아가 산업별 각 ESG 요소의 핵심 이슈 뿐 아니라 ESG 보고서와 뉴스 기사의 내용 유사성 및 차별점도 확인하였다. 연구의 결과는 산업별 동향을 고려한 ESG 경영 전략 및 정책의 방향성을 제시하고 있으며 이는 산업별 ESG 평가체계 수립에도 도움이 될 것으로 기대한다.