• International Journal of Advanced Culture Technology
• /
• v.10 no.4
• /
• pp.230-237
• /
• 2022

The Community Social Service Investment project started as a state subsidy project in 2007 and has grown very rapidly in quantitative terms in a short period of time. It is a bottom-up project that discovers the welfare needs of people and plans and provides services suitable for them. The purpose of this study is to analyze using big data to determine the social response to local community service investment projects. For this, data was collected and analyzed by crawling with a specific keyword of community service investment project on Google and Naver sites. As for the analysis contents, monthly search volume, related keywords, monthly search volume, search rate by age, and gender search rate were conducted. As a result, 10 items were found as related keywords in Google, and 3 items were found in Naver. The overall results of Google and Naver sites were slightly different, but they increased and decreased at almost the same time. Therefore, it can be seen that the community service investment project continues to attract users' interest.

• Journal of Korean Society of Rural Planning
• /
• v.29 no.4
• /
• pp.93-103
• /
• 2023

The purpose of this study was to explore the experiences and future challenges in providing of social service based on agro-healing. The study conducted was a general qualitative research which involved the collection and analysis of experiences shared by four representatives of participating in Gyeonggi-do community service investment pilot project. The data were gathered through individual in-depth interviews, and the findings were thoroughly analyzed to draw meaningful insights. The study revealed three main topics of discussion: "knowing the necessity of entering social services," "thresholds to be crossed to enter social services," and "future tasks". Based on the these results, implications for the development of community social services related to agro-healing were suggested, and the limitations were also discussed.

• Journal of Digital Convergence
• /
• v.14 no.1
• /
• pp.53-63
• /
• 2016

This study aims to discuss what is needed for meaningful development of social service, focusing on Community Service Investment Project(CSIP). The contents of CSIP were analyzed on applying the Analytic Framework by N. Gilbert and H. Specht and the values that were the basis of social choice. Based on the analysis of output and policy value of this Project, this study draws three social service policy issues. First, 'localization' is needed to be emphasized more in CSIP because there are few programs that take into account the regional peculiarities. Second, as the social services focused on the individuality of the citizen is more important, it is necessary to examine 'sustainability' of CSIP. Third, in relation to the community building, it is necessary to discuss the modification of the CSIP's goals. As process for improving community, it is needed to review for local residents not participating in decision-making process, income-based user selection and appropriateness of the term 'investment' in the project name.

• Korean System Dynamics Review
• /
• v.13 no.2
• /
• pp.73-91
• /
• 2012

This study aims to comprehensively understand the dynamics between the factors related to service quality, satisfaction and reuse intention. The contents of the study are as follows. First, it draws the limitations of the existing studies by reviewing the literature related to the relationships between service quality, satisfaction and reuse intention. Second, it highlights the characteristics of System Dynamics as a means of overcoming their shortcomings as well as examining the dynamic mechanism of the relevant factors. Third, it explores the feedback loops of the relevant key variables and the feedback structure of the system. Lastly, it concludes with the suggestions and implications of the key research findings. This study is expected to emphasize the importance of the feedback mechanism operating around the service quality, satisfaction, and reuse intention. Further, the causal loop diagram developed can be a basic material for the diverse levels of governments as well as service providers to refer to for improving the service quality of Community Social Service Investment Program.

• Korean Journal of Social Welfare
• /
• v.64 no.4
• /
• pp.137-161
• /
• 2012

The importance of voucher service evaluation is increasing with the expansion of voucher, but the previous studies on performance evaluation could not reflect the characteristics of voucher. But there is no study on the factors affecting voucher performance. Thus, this study focuses on the empirical analysis of voucher program performance and analysed the factors affecting voucher satisfaction. Data used in this study is collected form 70 social service agencies that deliver voucher service and 1445 service users in Community-Development voucher service in Community Service Investment Program. The methods applied in this study are Hierarchial Linear Model(HLM) using service user variables(level 1) and service agency variables(level 2). These variables are extracted from the previous studies on performance of social welfare service and voucher service. The findings show that user's satisfaction is influenced by level 1 variables such as sex, need and also influenced by level 2 variables of service type and area* organization type. On these analysis, this study gives policy implication.

• The Journal of the Convergence on Culture Technology
• /
• v.5 no.2
• /
• pp.257-261
• /
• 2019

Service user satisfaction in the community service is also an important factor that leads to the improvement of the quality of the social service and the self - reliance of the service provider. The purpose of this paper is to examine the satisfaction factors affecting service continuity intentions in community service users, and provide direction and demand forecast information to improve user satisfaction and service satisfaction. In this study, the reliability test was conducted to check the reliability of each measurement tool and descriptive statistics and frequency analysis were conducted to identify the general characteristics of the study subjects. Logistic regression analysis was conducted to determine the effect of user satisfaction factors on service continuity. As a result of this study, it was confirmed that service user satisfaction in the community service is an important factor for improving the quality of social services and for the independence of service providers.

• The Journal of the Convergence on Culture Technology
• /
• v.7 no.4
• /
• pp.251-256
• /
• 2021

Currently, in the field of community service, it is expected that the demand will further increase in the future by enabling the form of providing various types of services. However, the local community service investment project is an abstract Although the structure for fair competition was created by introducing a market mechanism derived from the action or principle of psychology that affects human behavior in the field, systematic management and monitoring of the quality of social services is insufficient. The purpose of this study is to find out the relationship between service selection factors and service quality in order to improve the quality of social services in the consumer's way to meet these environmental needs, and to utilize the research results for quality improvement. The research model to be used in this paper measures the five element areas of service satisfaction such as reliability, responsiveness, empathy, certainty, and tangibility, which are used to measure the quality of local community service investment projects. In addition, we are various strategic implications that can induce the quality improvement of local community service investment projects are presented by finding the main factors of the four research hypotheses of this study and utilizing the results.

• Industry Promotion Research
• /
• v.7 no.2
• /
• pp.1-13
• /
• 2022

This study of purpose is to examine the efficiency through the current status and performance of each institution providing the Daegu community service investment project, and to find a direction for the efficient operation of each institution. In order to promote efficient and effective project promotion by checking the management status that meets the purpose of the local community service investment project, to provide systematic services necessary to consumers, improve quality, and improve the environment, the accurate situation and situation through the efficiency analysis of the service provider organization It is necessary to identify problems, develop programs suitable for regional characteristics, and actively manage services. Specifically, it seeks to provide a more stable and sustainable local community service by measuring efficiency based on information from each institution and comparing and analyzing it among local governments. For this purpose, it is meaningful in analyzing the efficiency of each institution by using the DEA (data envelope analysis) method and presenting the goals and policy implications for efficient operation by comparing them by local government.

• Journal of Convergence for Information Technology
• /
• v.8 no.2
• /
• pp.163-169
• /
• 2018

The purpose of this study is to analyze educational needs and perception of job performance in the community service investment program service providers. Data were collected from 619 service providers and was analyzed by t-test. In the case of the director, there was a significant difference in 10 professional qualification areas, 2 business management areas, 4 customer management areas, and 4 service development and marketing areas. In the case of the practitioners, there was a significant difference in 3 professional qualification areas, 2 business management areas, 2 customer management areas, and 5 service development and marketing areas. In the case of the therapist, there was a significant difference in all 35 areas. These findings offer theoretical background and practical implications for the education direction of community service investment program service providers.

• Korean Institute of Interior Design Journal
• /
• v.19 no.2
• /
• pp.225-233
• /
• 2010

At this point in time South Korea is rapidly metastasizing to a aging society. A major cause of aging can be summarized as increased life expectancy, decrease of nuclear family and birthrate, and South Korea's progress is faster than any other country. From the 1970s, western society has changed social welfare to deinstitutionalization and community care because of problems about economic reason and facilities protection, so the type of elderly social service has also changed from the facility welfare service which is accommodated old people in certain facility to community welfare service which provides various welfare services with living together. Public facilities for low income group which are supported by government are lower, 6.6%, than the United States or Japan, 50%. They are divided into private manage facilities and subscription elderly facilities. These subscription elderly residential facilities show poor administration because of focusing on development and market analysis for investment returns. Therefore, in order to vitalize the elderly welfare residential facilities in Korea, we need plans about systematic services facilities for welfare and phased medical treatments. Therefore, the purpose of this study is that (1) the types and functions of residents for community elderly residential facilities in elderly welfare policies of U.S., and supported policies are researched as a transcendental model, (2) data about operating system with the principles of the market is analyzed, and (3) basic data about welfare facility plan for community residential elderly people is provided.