• Title/Summary/Keyword: Cognitive Work Analysis

Search Result 174, Processing Time 0.022 seconds

Explicating Moderating Effects of Conflict in the Psychological Mechanism in IT Service Engagement (IT 서비스 상황에서의 심리적 기제 : 갈등, 만족, 신뢰 그리고 몰입)

  • Park, Jun-Gi;Lee, Hyejung;Lee, Jungwoo
    • Journal of Information Technology Services
    • /
    • v.13 no.1
    • /
    • pp.1-21
    • /
    • 2014
  • In IT service quality research, the relationship between the service quality and clients' satisfaction was the focus of many studies while in relationship quality research, the influence of trust and conflict on relationship commitment seems to be the focus. In this study, these two research streams are integrated and a theoretical research model is proposed consisting of IT service quality, satisfaction, trust and relationship commitment with conflict as a moderator for the overall psychological mechanism. As satisfaction represents emotional response while trust cognitive response, this research model integrated both emotional and cognitive aspects of relationship maintenance in the IT service context. Analysis of data collected from 262 employees of global IT service firm revealed the differential effects of reliability, responsiveness, assurance and empathy on satisfaction and trust. Also, depending upon the level of conflict, the effects of reliability and assurance were found to be moderated. Further analysis revealed more profound mechanism at work relating emotional and cognitive aspects in the psychology of relationship maintenance in IT service context. Practical implications are further discussed in the conclusion.

A dynamic human reliability assessment approach for manned submersibles using PMV-CREAM

  • Zhang, Shuai;He, Weiping;Chen, Dengkai;Chu, Jianjie;Fan, Hao
    • International Journal of Naval Architecture and Ocean Engineering
    • /
    • v.11 no.2
    • /
    • pp.782-795
    • /
    • 2019
  • Safety is always acritical focus of exploration of ocean resources, and it is well recognized that human factor is one of the major causes of accidents and breakdowns. Our research developed a dynamic human reliability assessment approach, Predicted Mean Vote-Cognitive Reliability and Error Analysis Method (PMV-CREAM), that is applicable to monitoring the cognitive reliability of oceanauts during deep-sea missions. Taking into account the difficult and variable operating environment of manned submersibles, this paper analyzed the cognitive actions of oceanauts during the various procedures required by deep-sea missions, and calculated the PMV index using human factors and dynamic environmental data. The Cognitive Failure Probabilities (CFP) were calculated using the extended CREAM approach. Finally, the CFP were corrected using the PMV index. This PMV-CREAM hybrid model can be utilized to avoid human error in deep-sea research, thereby preventing injury and loss of life during undersea work. This paper verified the method with "Jiaolong" manned submersible 7,000 m dive test. The"Jiaolong" oceanauts CR(Corrected CFP) is dynamic from 3.0615E-3 to 4.2948E-3, the CR caused by the environment is 1.2333E-3. The result shown the PMV-CREAM method could describe the dynamic human reliability of manned submersible caused by thermal environment.

A Qualitative Study of the Awareness and Influencing Factors of the Dietary Habits of the Male and Female Workers' at a Manufacturing Facility in Gwangju (광주지역 일부 산업체 남·녀 근로자의 식습관 인식 및 영향요인에 관한 질적 연구)

  • Yim, Ji Suk;Heo, Young-Ran
    • Korean Journal of Community Nutrition
    • /
    • v.27 no.1
    • /
    • pp.12-26
    • /
    • 2022
  • Objectives: This paper aimed to provide an in-depth analysis of the factors influencing the dietary habits of male and female workers at a facility in Gwangju and their awareness of the same. Methods: A total of 32 workers were divided into eight groups based on work type, gender, and age, and focus group interviews (FGIs) were conducted. The FGIs included cognitive, behavioral, and environmental questionnaires based on dietary habits and the social cognitive theory. The interviews were analyzed by subject and sub-subject using audio recordings and transcriptions. Results: Male workers in the concerned company favored meat while female workers preferred vegetables, yet by and large, the preferences were irregular. Male workers living alone frequently ate ready meals and female workers often skipped meals. An analysis of the factors influencing the study subjects' dietary habits from the cognitive, behavioral, and environmental perspectives showed that the main factors negatively affecting their dietary habits were shiftwork, living alone, and drinking. Workers were unaware of these factors and their poor eating habits. Instead, male workers complained of poor cooking skills, while female workers complained of loneliness. Workers thus appeared to need the support of nutrition education and a counseling assistant to cope with this situation. Conclusions: The study identified the fact that the absence of nutrition education left the workers unaware of their poor eating habits. The workers would need counseling and support to help them build healthy dietary habits. It would also be necessary to focus on raising the workers' cognitive awareness of dietary habits and enhancing their behavioral ability to cope with bad eating habits through nutrition education that reflects the reality of their situation.

A Development of Weapon System Test Set's Display Using an Ecological Interface Design Methodology (생태학적 인터페이스 디자인(EID) 기법을 활용한 무기체계점검장비(WSTS) 디스플레이 개발)

  • Park, Jae-Eun;Seo, Yang-Woo;Kim, Ko-Kyun
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.16 no.6
    • /
    • pp.4147-4157
    • /
    • 2015
  • The weapon system has developed by adding various functions because of the warfare change. And, an weapon system test set (WSTS) that is used to test and judge the condition of weapon system also deal with a lot of complex information. However, almost WSTS is developed on the basis of developer-centric. Because of it, it is hard to make a result by apprehending information on WSTS's display. Thus, I proposed a new display of WSTS by adapting the Ecological Interface Design(EID) Methodology to reduce operator's cognitive workload and assure safe testing. WSTS's Display is developed through Information Requirement and Work Domain Model as a result of Work Domain Analysis. The most powerful thing in the new display is that operator can identify his testing and status of WSTS directly. I expect that it reduces operator's cognitive workload and helps safe testing.

An Analysis on Cognitive Obstacles While Doing Addition and Subtraction with Fractions (분수 덧셈, 뺄셈에서 나타나는 인지적 장애 현상 분석)

  • Kim, Mi-Young;Paik, Suck-Yoon
    • Journal of Elementary Mathematics Education in Korea
    • /
    • v.14 no.2
    • /
    • pp.241-262
    • /
    • 2010
  • This study was carried out to identify the cognitive obstacles while using addition and subtraction with fractions, and to analyze the sources of cognitive obstacles. For this purpose, the following research questions were established : 1. What errors do elementary students make while performing the operations with fractions, and what cognitive obstacles do they have? 2. What sources cause the cognitive obstacles to occur? The results obtained in this study were as follows : First, the student's cognitive obstacles were classified as those operating with same denominators, different denominators, and both. Some common cognitive obstacles that occurred when operating with same denominators and with different denominators were: the students would use division instead of addition and subtraction to solve their problems, when adding fractions, the students would make a natural number as their answer, the students incorporated different solving methods when working with improper fractions, as well as, making errors when reducing fractions. Cognitive obstacles in operating with same denominators were: adding the natural number to the numerator, subtracting the small number from the big number without carrying over, and making errors when doing so. Cognitive obstacles while operating with different denominators were their understanding of how to work with the denominators and numerators, and they made errors when reducing fractions to common denominators. Second, the factors that affected these cognitive obstacles were classified as epistemological factors, psychological factors, and didactical factors. The epistemological factors that affected the cognitive obstacles when using addition and subtraction with fractions were focused on hasty generalizations, intuition, linguistic representation, portions. The psychological factors that affected the cognitive obstacles were focused on instrumental understanding, notion image, obsession with operation of natural numbers, and constraint satisfaction.

  • PDF

An Analysis on the Relationship between Cognitive Levels and Science Inquiry Skills in High School Students (고등학생의인지수준과 과학탐구 능력과의 관계 분석)

  • Woo, Jong-Ok;Kim, Jong-Eal
    • Journal of The Korean Association For Science Education
    • /
    • v.13 no.2
    • /
    • pp.296-307
    • /
    • 1993
  • The purpose of this study was to identify concretely how to improve inquiry learning. To put the purpose in detail : 1) to define the inquiry skills 2) to select the factors of inquiry skills appropriate to the content of Science I (earth science) textbook 3) to develop items which consist of experimental inquiry and concept inquiry in due proportion, to evalute inquiry skills 4) to analyze the relationship between high school students' cognitive levels and the achievement of science inquiry skills. To achieve these objectives, the investigator sampled 558 students in eleventh grade, living in Seoul, Chung-Ju and Kwang-Ju, and evaluated their cognitive levels and the achievement of science inquiry skills. The results of this study showed that the cognitive levels of students were lower than those identified in Piaget's work and that the achievement of science inquiry skills were low also. It may be thought that one of most important reasons to bring about those results is lacking in adaptation capability of science inquiry items and inquiry learning. So, it can be recommended as a way to heighten cognitive levels to make inquiry learning using the textbook content. In conclusion, the investigator make suggestions as follows : 1) to give inquiry learning which consist of experimental inquiry and concept inquiry in due proportion 2) to develop inquiry items to include content for evaluating inquiry learning, and test items for psycho-motor areas 3) to publish textbooks which motivate students' inquiry activities and develop their creative thinking, considering students' cognitive levels and inquiry skills.

  • PDF

Analysis Program for Diffusion Model: SNUDM (확산모형 분석도구: SNUDM)

  • Koh, Sungryong;Choo, Hyeree;Lee, Dajung
    • Korean Journal of Cognitive Science
    • /
    • v.31 no.1
    • /
    • pp.1-23
    • /
    • 2020
  • This paper introduces SNUDM, an analysis program for Ratcliff's diffusion model, which has been one of the most important models in cognitive psychology over the past 35 years and which has come to occupy an important place in cognitive neuroscience in recent years. The analysis tool is designed with the basic principles of easy comprehension and simplicity in use. A diffusion process was programmed as the limit of a simple random walk in a manner resembling Ratcliff & Tuerlinckx(2002). The response time distribution of the model was constructed by simulating the time taken by a random walk until it reaches a threshold with small steps. The optimal parameter values in the model are found to be the smallest value of the chi-square values obtained by comparing the resulting distribution and the experimental data using Simplex method. For simplicity and ease of use, the input file used here is created as a file containing the quantile of the reaction time, the trials and other information. The number of participants and the number of conditions required for such work programs are given in a way that answers the question. Using this analysis tool, the experimental data of Ratcliff, Gomez, & McKoon(2004) were analyzed. We found the very similar pattern of parameter values to Ratcliff et al.(2004) found. When comparing DMAT, fast-dm and SNUDM with the generated data, we found that when the number of trials is small, SNUDM estimates the boundary parameter to a value similar to fast-dm and less than the DMAT. In addition, when the number of trials was large, it was confirmed that all three tools estimate parameters similarly.

Work Stress and Mental Health of the Industrial Workers (일부 제조업 근로자의 스트레스와 정신건강에 관한 연구)

  • Cha, Bong-Suk;Park, Jong-Ku;Lee, Myung-Keyn;Chang, Sei-Jin
    • Journal of Preventive Medicine and Public Health
    • /
    • v.21 no.2 s.24
    • /
    • pp.365-373
    • /
    • 1988
  • Information on work stress and mental health status of industrial workers was required for optimum staffing and health care management. This study dealt with the relationship between mental health status examined by PSI(psychiatric symptom index) and socio-demographic variables. Especially this study attempted to find relevant determinants of the stress and mental health through multiple stepwise regression analysis based on data obtained from 687 occupational workers. The findings of this study were as follows; Mean scores of symptom dimension were higher in youth, female, more educated, unmarried and divorced, and workers in the noisy condition and short duration in job. And it showed high scores in long duration in job for anxiety; college educated for anger; unmarried for cognitive disturbance. The factors affecting the mean scores of psychiatric symptom index were varied according to the types of symptom: age, sex and duration in job for anxiety; age, sex, living with parent, education and marital status for anger; sex and marital status for depression; noisy condition and sex for cognitive disorder.

  • PDF

Effects of Culinary and Foodservice Major Selection Motive and Work Value on the Major Satisfaction, Career Search Efficacy and Career Exploration Behavior (조리외식 전공만족도, 진로탐색효율 및 진로탐색행동에 미치는 전공선택동기와 직업가치관 효과)

  • Kim, Nam-Geun;Kim, Jong-Hyo
    • Korean journal of food and cookery science
    • /
    • v.32 no.6
    • /
    • pp.754-761
    • /
    • 2016
  • Purpose: This study was investigated the effects of culinary and foodservice major selection motive and work value on the major satisfaction, career search efficacy and career exploration behavior of college students. Methods: Survey comprising total 53 questions including 8 for major selection motive, 8 for work value, 6 for major satisfaction, 20 for career search efficacy, 5 for career exploration was distributed to 400 college students majoring in culinary or foodservice. Frequency analysis, factor analysis, correlation analysis, and multiple regression were conducted using SPSS Statistics (ver. 21.0). Organization of concept and analyses of the relationship between variables based on the advanced study and database is essential. Research model based on the theory and analysis of the extracted data was established; and subsequently, the proof relations between the variables were analysed. Results: The study results indicated that, only intrinsic work values among personal motivation and work values were significant. This is because personal motivation and intrinsic work values are related to subjects' aptitudes, interests, talents, and future professions when students choose their majors. Therefore, interest, abilities, achievement, high understanding, and satisfactory schooling are important factors. Conclusion: This study has newly expanded the research on career search behavior to include psychological factors and cognitive and attitudinal factors. We also determined competitive operations that enhance students' major satisfaction, career search efficiency, and career search behavior.

Masseurs' Job Satisfaction of Persons with Visual Impairments in South Korea -Test of Integrative Work Satisfaction Model in Social Cognitive Career Theory- (우리나라 시각장애인 안마사들의 직업만족도에 대한 연구 -사회인지진로발달이론의 통합직업만족모델을 중심으로-)

  • Kim, Ki Hyun
    • 재활복지
    • /
    • v.20 no.4
    • /
    • pp.1-29
    • /
    • 2016
  • The research regarding employees' job satisfaction is one of the most important indicators of their vocational adjustment or outcome. The purpose of this study is to investigate the level of job satisfaction of South Korean masseurs with visual impairments and what variables predict to this. The work satisfaction model of Social Cognitive Career Theory (Lent Brown, 2006a) was grounded. a total of 221 South Korean masseurs with visual impairments participated in this study. Multiple regression analysis indicated that as masseurs in this study experienced having a better fit with their job regarding their monetary aspects, as they felt efficacious with their massage skills, as they felt more positive, and as they considered their job duties fit their education or skills they learned, their level of job satisfaction was higher. However, fit with their organization values or cultures or how much they get social support from their family, friends, or significant others did not predict their job satisfaction. In addition, the analysis supported the existence of a moderating effect of positive affect on the relationship between subjective fit and job satisfaction, in addition to the moderating effect of social support on the relationship between work related self-efficacy and job satisfaction among study participants. Implications for policy makers, researchers, and career counselors were also provided.