• Title/Summary/Keyword: Client Attitude

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Clients Satisfaction with Oral Hygiene Care Services System Provided by the Dental Hygiene Clinics in the Department of Dental Hygiene, Yonsei University (연세대학교 치위생학과 구강위생교육실을 방문한 대상자의 구강위생관리 서비스체계에 대한 만족도 조사)

  • Kim, Nam-Hee;Kwon, Hye-Ri;Kim, Da-Hye;Kim, Da-Hee;Kim, Min-Hee;Yoo, Seung-Hee;Choi, Jin-Ah;Chung, Won-Gyun
    • Journal of Korean society of Dental Hygiene
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    • v.7 no.4
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    • pp.419-431
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    • 2007
  • The setting of dental hygiene clinics is very important to dental hygiene education, which is the place not only to educate students but also to care clients. The purpose of this study is to provide basic research material for improvement of dental hygiene care system in dental hygiene clinics by analyzing the client satisfaction. A questionnaire survey by means of self-entry method was conducted to find out satisfaction of the client, who was visited to the dental hygiene clinics in the department of dental hygiene, Yonsei University. An analysis of frequency, one way ANOVA and T-Test were performed through SPSS 12.0K program. 1. Most clients were mainly composed of students in Wonju College of Medicine. 2. The clients visited for scaling(85.8%) and oral examination(9.73%) were much than treatment(4.42%). 3. Clients aged 21 to 25 were relatively lower in satisfaction with the facilities, system, attitude than any other ages. 4. The dental hygiene students are the lowest group in satisfaction with the facility, system, attitude than medical and nursing students. 5. The clients satisfaction with dental hygiene clinics was decreased in reverse proportion to visiting frequency. 6. Most of the clients pointed out the problems of appointment system(54.0%) and fee(23.0%), which should be improved than any other operation conditions. 7. Most of the clients were not satisfied with chair time and pain during care. 8. Most clients recognized to receive the better care service than other dental offices(81.3%). Especially, they paid attention to oral health education using phase-contrast microscope. 9. Many clients were dissatisfied with facilities of the dental hygiene clinics(71.7%). The problems of appointment system(54.0%) and chair time of dental hygiene care services(63.6%) had also inconvenienced to clients. The dental hygiene clinics in school play a crucial role in dental hygiene education to foster the student to be competent as a professional dental hygienist in the future. Therefore, well-organized dental hygiene care program based on dental hygiene process is essential. It is also required to improve the environment of dental hygiene clinics including facilities, appointment system and fee etc.

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Attitudes toward, and Practice of Hand Washing by Student Nurses in Clinical Practice (간호대학생의 임상 실습에서의 손씻기 수행 및 태도 조사)

  • Ko Il-Sun;Kang Kyu-Sook;Song In-Ja;Park Jin-Hee;Youk Shin-Young
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.9 no.2
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    • pp.165-179
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    • 2002
  • Purpose: This descriptive study was done to evaluate the attitude and practice of hand-washing by student nurses. Method: The subjects of the study were 463 senior and junior undergraduate student nurses and RN-BSN students. The questionnaire was developed by the researchers Data were collected from Oct. 16 to Dec. 20. 2001. and analysed by SPSS/WIN. General characteristics. attitude and practice were analyzed by frequency and percentage and differences in attitude and practice according to grade and practice setting were analyzed with $x^2$ test, t-test or ANOVA. Result: 1) The mean frequency of hand-washing was 6.63. Senior students washed more frequently than junior students. 2) The reasons for non-compliance were 'not being accustomed', 'forgetting', and 'not accessible'. 3) The mean time for hand-washing was 23.79 sec., less than the stated appropriate time of 42 18 sec. 4) 90% of the students washed their hands 'after contacting excretions and contaminated items' and few washed 'before giving care to the client'. 5) Most students washed hands rotationally rubbing with soap and water. 6) While washing, they removed their rings more often than their watches. 7) Soap bar (52.8%) and paper towel (69.6%) were most frequently used as decontaminating agent and drying method, but detergent solution (74.2%) and paper towels (60%) were considered as the most appropriate agent and method. 8) Hand-washing was perceived important generally 'to protect from cross-infection'. 'to protect one-self' and 'the most cost effective'. 9) All students responded nurses should practice 'hand-washing.'

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The Effects of Non-verbal Voice Components of Occupational Therapist on the Respondents's Attitude of Acceptance (작업치료사의 비언어적인 목소리 구성요소가 대상자의 수용적 태도에 미치는 효과)

  • Hong, Yong-Hyun;Kang, Sae-Mi;Park, Su-Bin;Lim, Da-In;Han, Ji-Yun;Park, Ji-Yeon;Kim, Eun-Joo
    • Journal of the Korea Convergence Society
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    • v.10 no.7
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    • pp.235-241
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    • 2019
  • The purpose of this study is to investigate the effect of the nonverbal voice component of the occupational therapist on the respondent's attitude of acceptance The study method was to randomly selected and provided 4 voice samples which were from the current female occupational therapist and adjusted its pause and tempo to participants who visited the local health center. After providing voices, the participants were asked to complete the survey including the questions about the acceptance attitude according to voice components. The study results showed that there were statistically significant differences in attitudes of "likeability", "credibility," "concentration", "expertise", "comprehension" (p<.05). Findings suggested that client's attitude of acceptance may change according to non-verbal voice components of the therapist.

Development of Reproductive Health Program and Identification of Effect for Married Women Immigrants (여성결혼이민자를 위한 생식건강프로그램의 개발 및 효과)

  • Park, Myeong Nam;Choi, So Young
    • Journal of Korean Academy of Nursing
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    • v.44 no.3
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    • pp.248-258
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    • 2014
  • Purpose: This study was done to develop a reproductive health program to improve reproductive health of women immigrants. Methods: The participants in the study were 58 immigrant women who lived in Vietnam, China, Philippines, or Cambodia before marriage. They were assigned to the experiment group (n=29) or the control group (n=29). The reproductive health program for this study consisted of reproductive health education, health counseling, phone monitoring, and emotional support based on Cox (1982)'s Interaction Model of Client Health Behavior and was implemented for four weeks. Results: There were significant differences in reproductive health knowledge (t=9.78, p<.001), reproductive health attitude (t=6.59, p<.001), and reproductive health behavior (t=5.11, p<.001) within and between groups after the reproductive health program. But there were no significant differences in clinical indicators between the two groups. Conclusion: The results of this study indicate the that reproductive health program for the women immigrants is effective in terms of reproductive health knowledge, reproductive health attitude and reproductive health behaviors. Therefore, nurses in public and private facilities, such as multicultural centers and public health centers in each community, should develop strategies to expand and provide reproductive health programs for women immigrants.

Development and Effects of a Children's Sex Education Program for the Parents of Lower Elementary Grade Students (초등학교 저학년 부모를 위한 자녀성교육프로그램의 개발 및 효과)

  • Lee, Eun Mi;Kim, Hyunlye
    • Journal of Korean Academy of Nursing
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    • v.47 no.2
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    • pp.222-232
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    • 2017
  • Purpose: This study was done to develop a children's sex education program for the parents of lower elementary grade students and to evaluate its effects on sexual knowledge, gender role attitude, parent efficacy for child's sex education, and marital consistency. Methods: A quasi-experimental with a non-equivalent control group pretest-posttest design was used. The participants were 29 couples (58 parents, experimental group=28, control group=30) from G city. The 5-week (5-session) program was developed based on 'A theory of protection: parents as sex educators' and used the case-based small group learning method. Data were collected during July and August 2015. The characteristics of the program developed in the present study were a theoretical-based, client-centered, multi-method. Results: After the intervention, the experimental group showed a significant improvement in sexual knowledge, gender role attitudes, parent efficacy for child's sex education, and marital consistency, compared to the control group. The effect sizes of the program were .64 (knowledge), .65 (gender role attitudes), and .68 (parent efficacy). Conclusion: The results of this study provided implications for the parents as effective sex educator and the role expansion of school health nurses.

A Study on the Determinants of Utilization of Family Health Worker in Rural Korea (일부농촌주민의 가정건강요원 이용에 영향을 주는 요인에 관한 연구 -연세 강화보건시범사업지역을 중심으로-)

  • Park, Jong-Ku
    • Journal of Preventive Medicine and Public Health
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    • v.12 no.1
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    • pp.38-42
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    • 1979
  • The objectives of this study were to identify the determinants of the 1. Home visiting activities by FHWs 2. Utilization of village Family Health Workers(FHWs) 3. Attitudes towards FHWs 4. Knowledge about FHW's activities] among housewives in the Kang Wha Community Health Project area This study was analysed by using path analysis Exogenous variables were 1. Distance between the housewives' houses and that of their local FHW 2. Duration of work of each FHW as FHW in her village 3. Number of preschool children in the households Endogenous variables were 1. Home visiting frequency to each household by FHW 2. Knowledge about FHW's activities 3. Attitude towards FHWs 4. Utilization of FHW] by the housewives The results were as follows: The shorter the distance between client's and FHW's house, the higher the number of preschool children in the household, and the longer the duration of work of FHW as FHW, the higher is the number of her household visits in a given time span. The more frequently the FHW visits a household and the higher the knowledge about FHW's activities in the household, the more positive is the attitude of the housewives to the FHW and the more frequently she visits and utilizes the FHW on her own initiative.

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A Study on Attitude of Ethical Dilemmas in Clinical Nurses (임상간호사의 윤리적 딜레마에 관한 태도 조사)

  • Kang Ik Wha
    • Journal of Korean Public Health Nursing
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    • v.12 no.2
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    • pp.48-66
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    • 1998
  • This study was conducted to identify the attitude of ethical dilemmas (human life area. clients area. nursing practice area. and nurses-co-worker area) in hospital nurses. 169 nurses working in clinical setting were selected Inchon area. Data were gathered from 5. march to 30. 1998 by structured questionnaires. Descriptive statistics were employed to analyze the data. The results obtained from data were as follows. 1) In human life area mean score was 3.17. This area showed remarkerble individual differences between utilitarian and deontological position. 2) In clients area mean score was 3.99. It means that nurses tend to take a deontological position. 3) In nursing practice area mean score was 3.44. It means that nurses tend to take a slightly deontological position. 4) In nurses-co-worker area mean score was 3.84. It means that nurses tend to take a deontological position. 5) There were significant relationship between human life area & clients area. nursing practice area (P<.0l). nurses-eo-worker area (P<.05). There were significant relationship between client area & nursing practice area (P<.05). nurses-co-worker area (P<.01). There were significant relationship between nursing practice area & nurses-co-worker area (P<.01).

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Factors Related to Self Management in Middle Aged and Elderly with Diabetes Mellitus (중년기와 노년기 당뇨병 환자의 자가관리 관련요인)

  • Moon, Mi-Young;Kim, Myung-Ae
    • Journal of Korean Public Health Nursing
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    • v.19 no.2
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    • pp.261-273
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    • 2005
  • Purpose: The purpose of this study was to explore the self management and related factors that affect the self management of diabetes between the middle aged and elderly groups. Method: This study was based by the conceptual framework of Cox's interaction model of client health behavior. The subjects were two groups; the middle aged group, 80 and the elderly group, 85 who were diabetes mellitus patients. Result: In the middle aged group, gender, education and social support were significantly correlated with self-management of diabetes mellitus. In the elderly group, gender, education, social support and the duration of diagnosis were significantly correlated with self-management of diabetes mellitus. In too middle aged group, the intrinsic motivation of diabetes mellitus patients and their understanding of diabetes were significantly correlated with self-management of diabetes mellitus. Understanding of diabetes and self perception were significantly correlated with self-management in middle aged group. In the elderly group, intrinsic motivation, understanding of diabetes and the attitude of the patients were significantly correlated with self-management Conclusion: In the middle aged group, maintaining a positive attitude of diabetes, reducing stress and continuous social support were important for improving self-management of diabetes mellitus. In the elderly group, enhancing their knowledge of diabetes, and maintaining continuous social support were important to improve self-management of diabetes mellitus.

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A Study on the Social Workers' Attitude Toward Social Activism and Their Actual Behavior (사회복지사들의 사회행동에 대한 태도 및 행위 조사연구)

  • Lee, Tae-Young
    • Korean Journal of Social Welfare
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    • v.49
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    • pp.62-94
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    • 2002
  • The purpose of this study is to understand the current state of social activist behavior of social workers, and to confirm the historic concern within social work that the continued striving to become more professionalized will decrease or destroy its commitment to social activism and to serve for the poor. Concerned with first question, this study, based on survey data, finds that social worker's activist orientation is not low, but their level of actual participation is not high, and they favor a consensus strategy rather than conflict one. In regard to the relationship between professionalization and social activism, it is found that professionalization variables are not a consistent predictor in explaining social workers' activist behavior. Rather social workers' socio-economic characteristics variables and the kinds of agency and client they are working for are found to be more important factors. So it cannot be said that professionalization is not compatible with social activism as far as this study is concerned.

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A Study on the Contributing Factors of a Successful Counseling for the Non-Voluntary Clients; Focusing on Military Servicemen (비자발적 내담자의 성공적 상담을 위한 활성화 요인에 관한 연구: 군 장병을 대상으로)

  • Jung, Yong chul;Yang, Jae hyuk
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.8
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    • pp.256-266
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    • 2020
  • This study examined whether the counselor's attitude or counselor's environment is more important in enhancing the satisfaction with counseling among military servicemen, who are non-voluntary clients of the counselor. This study was conducted on 488 military servicemen living in military barracks. These participants were interviewed using questionnaires, and the data were analyzed using SPSS 23.0 and AMOS 23.0. The findings of this study were as follows. First, the empathetic understanding, openness, extroverted attitude, self-exposure, and instructions, which were the sub-elements of the attitude of the counselor, all had a significant positive impact on the satisfaction with the counselor. Second, the environmental factors of the counselor, namely accessibility, visual attractiveness, cleanliness, convenience, and comfort, all had a significant positive impact on satisfaction. Third, verification of the differences in the satisfaction with the counselor, attitude of the counselor, and the environment of the counselor, depending on the rank of the military servicemen, showed a significant difference in every aspect except for the sub-element of self-exposure.