• 한국콘텐츠학회논문지
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• 제10권8호
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• pp.349-359
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• 2010

본 논문은 온라인보험 청약 프로세스에서 고객들이 보험설계를 마친 후에 프로세스를 종료하지 않고 실제 구매 단계인 청약신청 단계로 유인하기 위해서 개인화된 보험금 지급사례와 보험통계 정보를 제공하는 온라인보험 판매지원시스템을 설계하였다. 온라인보험 판매지원시스템은 사례기반추론의 최근접 이웃 추출법을 이용하여 입력된 고객 특성과 보험금 지급사례간의 유사도를 측정하고, 사례의 최신도를 반영하여 최종유사도가 가장 높은 보험금 지급사례를 고객에게 제시한다. 또한 최종 선정된 보험금 지급사례의 속성과 일치하는 보험통계 정보를 추가적으로 추출하여 보험금 지급사례와 동시에 집약적으로 제공한다. 이를 통해서 고객들에게 보험의 중요성과 필요성을 더욱 깊이 인식시켜 청약신청 단계로 유인시킴으로써 온라인보험의 판매를 지원하게 된다.

• 지능정보연구
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• 제3권1호
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• pp.101-109
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• 1997

철강제품의 품질설계란 제품의 주문요구조건을 만족시키기 위해 제품의 성분 및 생산공정을 결정하는 과정을 의미한다. 본 연구에서는 품질설계업무를 지원하기 위한 시스템을 개발하였다. 설계업무의 특성을 고려하여 과거사례를 설계에 이용하기 위해, 사례기반추론(Case-based Reasoning)접근방법을 이용하였다. 본 연구에서는 또한 유사사례의 효율적 검색을 위해 품질설계 문제에 적합한 유사성척도를 제안하고 있으며, 문제에 적합한 유사성척도를 제안하고 있으며, 문제에 적합한 지식관리 방법 및 설계조정 방법을 개발하였다.

• 한국정보시스템학회지:정보시스템연구
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• 제18권3호
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• pp.231-249
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• 2009

Recently, plant construction industries are enjoying a favorable business climate centering around developing countries and oil producing countries rich in oil money. This paper proposes a methodology of implementing case-based reasoning(CBR) system for managing knowledge like lessons learned and various documents accumulated in performing power plant construction projects which are receiving a lot of order from foreign countries such as the Middle East, etc. Our methodology is consisted of 10 steps : user requirement gathering, information modeling, case modeling, case base design, similarity function design, user interface design, case base building, CBR module development, user interface implementation, integration test. Also, to illustrate the effectiveness of proposed methodology, the real CBR system is implemented for the plant business division of 'H' company which has international competitiveness in the field of plant construction industry. At present, the implemented CBR system is successfully utilizing as storing, sharing, and reusing knowledge which is accumulated in performing power plant construction projects in the target enterprise.

• 한국전자거래학회지
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• 제5권2호
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• pp.49-60
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• 2000

A major topic in the field of network and telecommunications is doing business on the Word Wide Web(WWW), which is called Electronic Commerce(EC). Another major topic is blending Artificial Intelligent techniques with the WWW. To provide customer with the information of goods in suit with a customer liking, we propose multi agent system which is consist of customer agent and search agent etc. Also we use case-based reasoning for customer liking searching the information of goods and training through the reuse. This reuse make efficient management of information and a process of operation. In the relation between customer and goods, if there are some goods which is not search from case-base reasoning, we calculate satisfaction function for customer purchase goods. And to provide customer with the information of goods in the first of satisfaction function, This EC system can always provide the information of goods which is satisfied to customer.

• 한국전자거래학회지
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• 제8권1호
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• pp.55-70
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• 2003

With the gradual growth of the electronic commerce various forms of shopping malls are constructed, and their searching methods and function are studied many ways. However, the recent outcome is still inadequate to search for goods for the tastes and demands of customers. To construct the shopping mall on the electronic commerce and help customers with purchasing goods, the efficient interface for the customers to contact the shopping malls should be founded and the customers should be able to search the goods they want. Therefore, in this paper, we designed the Intelligent Integration Agent System (IIAS) using the multi-agent formed by the integration agent which integrates the case based reasoning(CBR) and the rule based reasoning(RBR) and the user agent which manages users' profiles. IIAS performs the rule based reasoning on the subject issue first, then provides the unsatisfying search results from the rule-base reasoning to the customers through the user agent, which enables the search of the goods most similar to the ones that meet the tastes and demands of the customers. That is, the accuracy and the speed has been improved by reasoning with the similarity adjustable integration agent which can pick out the goods of customers wants by modifying the weights of properties according to those of the customers.

• 한국산학기술학회:학술대회논문집
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• 한국산학기술학회 2003년도 Proceeding
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• pp.178-184
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• 2003

Case-based reasoning (CBR) often shows significant promise for improving effectiveness of complex and unstructured decision making. Consequently, it has been applied to various problem-solving areas including manufacturing, finance and marketing. However, the design of appropriate case indexing and retrieval mechanisms to improve the performance of CBR is still challenging issue. Most of previous studies to improve the effectiveness for CBR have focused on the similarity function or optimization of case features and their weights. However, according to some of prior researches, finding the optimal k parameter for k-nearest neighbor (k-NN) is also crucial to improve the performance of CBR system. Nonetheless, there have been few attempts which have tried to optimize the number of neighbors, especially using artificial intelligence (AI) techniques. In this study, we introduce a genetic algorithm (GA) to optimize the number of neighbors to combine. This study applies the new model to the real-world case provided by an online shopping mall in Korea. Experimental results show that a GA-optimized k-NN approach outperforms other AI techniques for purchasing behavior forecasting.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 2001년도 춘계정기학술대회
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• pp.445-454
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• 2001

A workflow model is useful fur business process analysis and has often been implemented for office automation through information technology. Accordingly, the results of workflow modeling need to be systematically managed as information assets. In order to manage the modeling process effectively, it is necessary to enhance the efficiency of their reuse. Therefore, this paper creates a Document-barred Workflow Modeling Support System (DWMSS) using a case-based reasoning (CBR) approach. It proposes a system architecture, and the corresponding modeling process is developed. Furthermore, a repository, which consists of a case base and vocabulary base, is built. A carte study is illustrated to demonstrate the usefulness of th is system.

• Asia pacific journal of information systems
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• 제16권1호
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• pp.71-84
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• 2006

Case-based reasoning (CBR) is a reasoning technique that reuses past cases to find a solution to the new problem. It often shows significant promise for improving effectiveness of complex and unstructured decision making. It has been applied to various problem-solving areas including manufacturing, finance and marketing for the reason. However, the design of appropriate case indexing and retrieval mechanisms to improve the performance of CBR is still a challenging issue. Most of the previous studies on CBR have focused on the similarity function or optimization of case features and their weights. According to some of the prior research, however, finding the optimal k parameter for the k-nearest neighbor (k-NN) is also crucial for improving the performance of the CBR system. In spite of the fact, there have been few attempts to optimize the number of neighbors, especially using artificial intelligence (AI) techniques. In this study, we introduce a genetic algorithm (GA) to optimize the number of neighbors to combine. This study applies the novel approach to Korean stock market. Experimental results show that the GA-optimized k-NN approach outperforms other AI techniques for stock market prediction.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2003년도 추계학술대회 및 정기총회
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• pp.201-204
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• 2003

A hybrid artificial intelligence approach based on combining case based reasoning and neural networks is presented. The approach is designed to allow for solving blowing control of BOF(basic oxygen furnace), example of which lie at the core of steelmaking process control systems application in the steel industry. According to this hybrid approach, the system, when faced with a new problem, first retrieves similar cases and neural network is used to solve the problem. Experimental Results indicate that combining case based reasoning and neural network offers an efficient approach to solving control and prediction problem

• 정보처리학회논문지B
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• 제9B권3호
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• pp.263-270
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• 2002

현재가지 개발된 화재진압통제 지능시스템들은 대부분 규칙기반 시스템이다. 실제로 화재를 탐지하는데 필요한 지식은 정형화된 규칙만으로 표현하기 어렵다. 또한 시스템의 성능 향상을 위해서 지속적인 규칙들의 수정 및 추가가 이루어져야 하며, 특히 예외적인 상황에서의 화재 발생 탐지시 문제점을 지니고 있다. 이러한 문제점들을 개선하기 위한 규칙 및 사례기반 추론을 이용한 하이브리드 화재진압통제 지능시스템 (H-FFIS)은 규칙기반 시스템보다 화재탐지율은 향상시켰으나, 수행시간이 증가되었다. 본 연구에서는 기존의 H-FFIS의 단점을 보완하기 위하여 규칙 및 클러스터링에 의한 사례기반 추론을 이용한 개선된 선박 화재진압통제 지능시스템(A-FFIS)을 제안한다. 제안하는 시스템은 기존의 H-FFIS와 비교해 볼 때, 수행시간을 감소시키면서 정확성을 향상시키는 결과를 얻었다.