• Journal of Welding and Joining
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• v.29 no.6
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• pp.40-44
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• 2011

Brazing of a stainless steel was described in this article. Brazing is a joining technology without melting a substrate and joining temperature is higher than $450^{\circ}C$. Brazing can be broadly applicable across industries. In particular, brazing of stainless steel is widely used in aircraft parts, car engines, heat exchangers, etc. due to its excellent strength, corrosion resistance and other suitable characteristics. Characteristics of the stainless steel depend on their classification like austenitic, ferritic and martensitic stainless steels. In addition, there are many processes in brazing and various parameters such as brazing heat source, filler metals, joint design, etc. Therefore, it is necessary to know basic knowledge about brazing to achieve good brazing joint. Accordingly, properties of stainless steel and design of brazing joint and related process were described in this article.

• Journal of Distribution Science
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• v.11 no.4
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• pp.37-49
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• 2013

Purpose - This research identifies the meaning of the core capability level of Car Master and the reason why its service at the Moment of Truth should be demonstrated through empirical cases. It can be seen that this study differs from existing research because it proposes that the recognized core capability level to achieve customer satisfaction should focus on the mediating effect of Moment of Truth quality. This paper examines the effect of Car Master's recognized core capability level on customer satisfaction by using the variables mentioned above. Moreover, this study uses regression analysis to verify that the mediating effect of Moment of Truth quality on Car Master's capability level achieves customer satisfaction. Research design, data, and methodology - First, we present evidence that could apply to Car Master's recognized core capability level by detailing the relationship between customer satisfaction and a structuring factor for Car Master's core capability level. Our proposed research model observes the relationship between the structuring factor of core capability and customer satisfaction. Second, we had an opportunity to define how the core capability and Moment of Truth quality affect customer satisfaction by performing empirical analysis on the partial mediating effect of Moment of Truth quality at a recognized core capability level and Moment of Truth quality affecting customer satisfaction. Results - First, the results indicate that Car Master's recognized core capability level (product professionalism, marketing skill, and reliability) positively affects customer satisfaction. Second, the results show that an ability to listen and a sense of dedication positively affect customer satisfaction, and are among the Moment of Truth quality factors; but performance capability, which is one of the Moment of Truth quality factors, does not positively affect customer satisfaction. These results clearly differ from prior studies focused on Moment of Truth quality and consumer satisfaction. Third, the results show that Moment of Truth quality has a partial mediating effect in terms of the impact of Car Master's recognized core capability level in achieving consumer satisfaction. Conclusions - This research indicates that the company will be able to expand if they investigate and show an interest in more training and education for Car Master. The study verified that outstanding Car Masters show differentiated performance on customer satisfaction at the Moment of Truth in various instances. Thus, we believe that this is the time for a discussion on systematic and empirically recognized core capability levels and the Moment of Truth quality. The study on Car Master's recognized core capability level offers suitable solutions for Car Masters to respond to customers at the Moment of Truth. Further, this study emphasizes the importance of service as a critical factor having a direct relationship with the company's success and failure and contributing to building trust with the customer. Thus, an investment in continuous education and training for Car Master will help the growth of the business.

• Korean Journal of Computational Design and Engineering
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• v.17 no.6
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• pp.436-442
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• 2012

Traumatic loading during car accidents or sports activities can lead to cervical spinal cord injury. Experiments in spinal cord injury research are mainly carried out on rabbit or rat. Finite element models that include the rat cervical spinal cord and adjacent soft tissues should be developed for efficient studies of mechanisms of spinal cord injury. Images of a rat were obtained from high resolution MRI scanner. Polygonal surfaces were extracted structure by structure from the MRI data using the ITK-SNAP volume segmentation software. These surfaces were converted to Non-uniform Rational B-spline surfaces by the INUS Rapidform rapid prototyping software. Rapidform was also used to generate a thin shell surface model for the dura mater which sheathes the spinal cord. Altair's Hypermesh pre-processor was used to generate finite element meshes for each structure. These processes in this study can be utilized in modeling of other biomedical tissues and can be one of examples for reverse engineering on biomechanics.

• Transactions of the Korean Society of Automotive Engineers
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• v.11 no.4
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• pp.37-43
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• 2003

The exhaust gas recirculation (EGR) is needed for one of various strategies to reduce NOx emission. But to get the proper EGR rate, the intake and exhaust system become complicated, also application of EGR system is difficult because of the penalty in fuel consumption and the increase in particulate matter. This study is focused on the development of EGR valve using the electrical method. The effects of EGR on the characteristics of NOx, CO, CO2 emissions and particulate mater have been investigated using small-displacement size 0.8-liters engine of diesel passenger car operating at several loads and speeds. After the analysis and comparison between conventional E-EGR valve and developed E-EGR valve performance by test bench, the estimation of vehicle application was executed through the EGR map and CVS-75 test result measured on the chassis dynamometer.