• 한국프랜차이즈경영연구
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• 제12권3호
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• pp.35-46
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• 2021

Purpose: The hotel industry needs a leader who can actively demonstrate leadership to respond to and accept changes in the organization in a highly competitive and fast-changing environment. Therefore, the role of leaders who instill clear vision and goals of the organization in their members, listen to their opinions, and empathize is paramount. Leaders should encourage successful organizational activities based on active participation by employees and create the best environment for working with a sense of mission and responsibility. This study aims to identify the relationship between empathy leadership and job engagement as a result variable of team cohesion in the hotel culinary department and conduct empirical studies on the role of empathy leadership and job engagement. Research design, data, and methodology: The data were collected from employees who work in culinary department at a five-star franchise hotel located in the Seoul metropolitan area. Because it is difficult to conduct a survey through face-to-face contact with employees due to the COVID-19 pandemic, the online survey was conducted from February 1 to February 28, 2020. A total of 330 questionnaires through online were distributed and 268 employees completed the survey, yielding a response rate of 81%. Of the 268 returned responses, 27 responses were not usable due to missing information. Thus, a total of 241 responses were used for analysis. Results: The study results are as follows. First, it has been shown that the empathy leadership of culinary department in hotel companies has a significant positive impact on the job engagement. Second, it has been shown that job engagement has a significant positive effect on members' team cohesiveness. Third, empathy leadership of hotel companies' culinary department has a significant positive impact on members' team cohesiveness. Fourth, job engagement has a significant positive (+) mediating effect in the relationship between empathy leadership and team cohesiveness in culinary department. Conclusion: This study supports the theory that an emotional and empathic leader's behavior or ability can change the effectiveness or atmosphere of a rapidly changing hotel culinary team organization by presenting a research model on the effect of empathic leadership on job engagement and team cohesiveness. And hotel chefs should be more aware of the importance of empathic leadership and make them a human resource of the organization through formal and informal communication with culinary employees.

• 산경연구논집
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• 제12권6호
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• pp.57-74
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• 2021

Purpose: Before COVID-19 pandemic, Chinese mid/low-priced hotel industry has been steadily growing in recent years, and internal and external competition has been intensifying. Under these circumstances, this study started with a strategic objective to increase the quality of service, thus enabling customer satisfaction and revisit intention. For enhancing the competitiveness of Chinese mid/low-priced hotel business, we plan to establish a model using SERVQUAL, O2O platform, and identify their relationship through empirical analyses. Research design, data and methodology: Through the consideration of the existing literature, this study intended to identify the characteristics of service quality in Chinese mid/low-priced hotels and to consider their impact on customer satisfaction and revisit intention. We also wanted to examine the moderating effect of the O2O platform between the characteristics of service quality and customer satisfaction. A survey was carried out on customers using mid/low-priced hotels in China and empirical analyses were conducted using regression analyses. Results: First, in the hypothesis of service qualities' effects on customer satisfaction were identified with significant positive effects. Second, in the hypothesis of service qualities' effects on revisit intention, "tangibles, reliability, and empathy" have shown significant positive. Third, in the verification of the moderating effect of the O2O platform, there were "positive partial moderating effects" between service qualities and customer satisfaction. Finally, the effect of customer satisfaction on revisit intention was positive significant. Conclusions: In order to satisfy their customers, improvements in service quality should be made first. In addition, customer satisfaction had a positive impact on revisit intention. In order to revitalize Chinese mid/low-priced hotels, differentiation strategy is also needed for specialized customers such as college students, and basically, efforts should be made to optimize the O2O platform. O2O platforms should establish optimal platform construction strategies based on the customer's perspective. After all, in the case of Chinese mid/low-priced hotels, it is necessary to strengthen the construction of the latest hardware infrastructure and O2O platform of software infrastructure, and to improve customers' advanced online and offline experiences. Finally, regarding the hypothesis that was rejected among service qualities' characteristics, we tried to discuss the reason and find the implications of these.

• 한국전문물리치료학회지
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• 제30권1호
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• pp.50-58
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• 2023

Background: This study was carried out to determine whether non-face-to-face physical therapy would have similar exercise effects to face-to-face physical therapy. Hence, we developed an approach for patients, unable to visit hospitals due to circumstances such as the COVID-19 pandemic, to conduct physical therapy comfortably at home. Objects: This study aimed to compare the effects of a face-to-face and a non-face-to-face physical therapy treatment on improving a rounded shoulder posture. Methods: The participants with rounded shoulders were randomly divided into a face-toface group (n = 15) and a non-face-to-face group (n = 15), and each group performed exercises for four weeks. The exercise program consisted of the bare hands exercise, Thera-Band exercise, and foam roller exercise. The participants in the face-to-face group came to a designated place to perform their exercises, and those in the non-face-to-face group performed the exercises at their own home using Google Meet (Google). Acromial height, total scapular distance (TSD), shoulder pain and dysfunction index (SPADI), and pectoralis minor thickness were measured. Data analysis was performed using the R Statistical Software (R Core Team), and a normality test was performed using the Shapiro-Wilk test. Results: There were no significant differences between the face-to-face and the non-face-toface groups (p > 0.05). When comparing the differences before and after the exercises, both the face-to-face and the non-face-to-face groups showed significant differences in acromial height, SPADI, and pectoralis minor thickness (p < 0.05), and both groups showed no significant difference in TSD before and after the exercises (p > 0.05). Conclusion: The results of this study support the results of previous studies reporting that shoulder stabilization exercise and pectoralis minor stretching training improves round shoulders. In addition, this study revealed that both the face-to-face and the non-face-to-face physical therapy treatments had therapeutic effects.

• 사물인터넷융복합논문지
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• 제8권5호
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• pp.71-76
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• 2022

4차 산업의 혁신적인 발달과 코로나 팬데믹은 교육시장에 커다란 변화를 일으켜 급기야는 유치원을 비롯한 초중고교에 인공지능(AI)교육을 실행하도록 하였다. 그러나 미처 준비되지 않은 상황에서의 유아 AI 교육은 결과 중심적, 특별활동 형태로 이루어지고 있어 유아 AI 교육이란 무엇이며, AI 교육내용 규명과 이를 어떻게 누리교육과정에 접목하는가에 관한 연구의 필요성이 제기되었다. 이에 따라 본 연구에서는 문헌 연구를 통하여 유아 AI 교육을 정의하고 AI 교육내용을 규명하여 이를 누리교육과정에 편성하여 운영하도록 하였다. 분석 결과 유아 AI 교육은 컴퓨팅 사고력을 기반으로 디지털 역량을 함양하는 것을 목적으로 이루어져야 하며, 컴퓨터, 인터넷, 프로그램을 AI 교육의 하위요소로 추출하였다. 이를 누리교육과정에 접목시키기 위해 두 가지 접근 방법을 제시하였다. 첫째는 설정된 세 개의 AI 교육내용을 각각 생활주제로 설정하여 그에 따른 하위요인을 선정하고 각각의 하위요인에 적합한 활동을 계획하여 시행하는 것이다. 둘째는 기존 누리 교육과정의 생활주제에 적합하게 AI 교육내용을 하위 교육활동 차원으로 전개하여 운영하는 것이다. 본 연구가 유아교육의 특성을 고려하고 누리교육과정에 편성되어 진정한 의미의 유아 AI 교육이 실현되기를 희망하며, 누리과정 5개 영역에 따른 AI 놀이 교육 프로그램에 대한 보다 많은 연구가 이루어지기를 희망하는 바이다.

• 기독교교육논총
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• 제70권
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• pp.267-302
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• 2022

코로나 팬데믹으로 인해 사회 각 영역에서 가속화되고 있는 디지털 전환은 기독교교육의 실천에도 지대한 영향을 미치고 있다. 디지털 전환을 대표적으로 보여주는 것은 메타버스(metaverse)로 명명되는 디지털 세계의 출현이다. 본 연구는 메타버스를 기독교교육이 실천될 수 있는 신앙교육의 확장된 공간으로 이해하고, 구체적인 방법으로서 디지털 스토리텔링 접근을 탐색한다. 디지털 스토리텔링이 메타버스 공간에서 실천될 때 참여자들은 자신의 이야기를 성찰하며 그것을 디지털화된 시청각 재료로 함께 하나의 디지털 스토리를 구성하고 공유함으로써 이야기의 의미를 발견하고 변화를 경험하도록 안내하는 실천의 가능성을 갖는다. 이러한 디지털 스토리텔링은 상호작용성, 주도성, 시청각성, 사회성, 개방성의 특징을 지니며, 이것이 기독교교육 방법으로 활용되기 위해서는 재개념화가 요청된다. 이를 위해 이야기 연결하기를 통한 자유와 소명의 발견과 열정적인 경청의 공동체 형성을 강조했던 앤 윔벌리의 방법론을 고찰한다. 또한, 디지털 스토리텔링을 신앙형성의 한 방식으로 이해하며 권위와 진정성 있는 신앙, 그리고 주도성을 중심으로 디지털 공간을 기독교교육의 장으로 해석한 메리 헤스의 접근을 고찰한다. 이를 통해 메타버스에서 기독교교육이 변화와 소명 형성을 위한 기독교교육의 장으로서, 상호적 디지털 공간에서 하나님의 은총에 대한 인간의 적극적 응답이 실천되는 공간이 되어야 함을 주장한다. 이는 참여자가 메타버스라는 디지털 공간 속에서 하나님의 주도성에 응답하며 놀이와 만들기의 형태로 실천되는 체현적, 관계적인 교육에 참여하는 것을 의미한다. 본 연구는 메타버스를 통한 디지털 스토리텔링이 신앙형성의 한 과정이 되기 위해서 확장된 세계 속 하나님 나라의 이야기에 참여하는 참여자의 이야기로 연결하고, 환대와 경청을 통해 상호적인 공간을 지향하며, 몰입적 참여와 전인적 성찰을 증진하는 실천이 되어야 할 것을 주장한다.

• 한국프랜차이즈경영연구
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• 제12권4호
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• pp.41-54
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• 2021

Purpose: Delivery food orders are on the rise due to the COVID 19 pandemic. Many customers are ordering food through delivery apps rather than visiting restaurants to eat out. Delivery application platforms are growing due to the development of O2O. Most of the people who provide gig worker for delivery applications are rider. Rider provides labor on their own terms and have more work flexibility and autonomy than ordinary workers. Trust can be transferred from a well-known entity to an unknown entity. From the customer's point of view of using the delivery application, trust can be seen through the third-party trust of the delivery application platform-rider-customer. Therefore, this study intends to investigate the effect on delivery application trust and rider trust through the well-known characteristics of delivery applications. Research design, data, and methodology: This study was conducted on Korean consumers over 20 years of age who have ordered food through a delivery application for the past month. After educating 5 investigators about the purpose of this study, 60 copies of the survey were conducted per person. During the investigation period, from September 2 to September 26, 2021, 322 copies were collected over 25 days. Among the collected questionnaires, 37 were excluded from insincere or partially unanswered, and 285 were used for analysis. In addition, the collected data were analyzed using SPSS 25.0 and AMOS 25.0. Result: As a result of the study, convenience, price, and variety of restaurants were found to have a significant positive (+) effect on app trust, but design did not have a significant effect on app trust. Also, it was found that convenience had a significant positive (+) effect on trust in rider, but design, price, and variety of restaurants did not have a significant effect. App trust was found to have a significant positive (+) effect on rider trust and intention to use, and it was found to have a significant positive (+) effect on rider trust and intention to use. Conclusions: First, this study established a structural framework between delivery application characteristics-delivery-app trust-rider trust-intention to use. Second, in this study, it was found that customer trust in well-known delivery applications was transferred to less-known rider trust. Third, the delivery application should increase the convenience of use. Fourth, delivery application should set the delivery fee appropriately. Fifth, delivery application must continuously train the rider.

• 한국재난정보학회 논문집
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• 제17권4호
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• pp.684-693
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• 2021

연구목적: 아두이노를 이용하여 실시간 대지저항 데이터를 취득할 수 있는 스마트 대지저항 측정장치를 개발하여 낙뢰 등 이상전압으로부터 안전한 설비환경을 구축하는것에 목적이 있다. 연구방법: 본 논문은 아두이노와 전력선 통신(PLC) 체계를 갖춘 대지저항 취득 및 분석 시스템을 개발하여 설계모델과 적용사례를 연구하였다. 경남지역의 풍력발전 단지 내 일부 부지를 테스트 베드로 선정하여 신기술을 적용한 실시간 대지저항 데이터를 취득하였다. 전극배열은 웨너(Wenner) 4전극배열과 슐렘버거(Schlumberger) 전극배열을 혼용한 스마트 전극배열을 채택하였다. 연구결과: 본 기술의 특징은 첫 번째로 스마트 다 전극의 깊이를 각기 다르게 편성해 층간에 특이성을 가지는 지층 구조에도 취득 데이터의 오차범위를 축소하였다. 두 번째로 스마트 접지전극에서 취득한 대지저항 데이터의 정보를 사물인터넷으로 실시간 송·수신이 가능하도록 IT융합 기술을 적용하였다. 마지막으로 규칙적인 관리 체계를 구축하고 Server에 축적된 빅 데이터를 분석하여 다양한 요소들의 변화추이를 확인할 수 있으며, IT융합 환경에 최적의 접지 알고리즘과 접지시스템 설계 모델링이 가능하다. 결론: 본 기술은 4차 산업 시대에 근간이 되는 도시 기반시설에 낙뢰로 인한 서지(Surge)의 피해를 줄이고 최적화된 접지시스템 모델을 설계하여 사용자의 안전과 생명을 보호 할 것이다. 또한 순수 국산 기술력의 지적재산권을 확보하여 포스트 코로나 시대에 팬데믹으로 정체되어있는 우리산업의 일자리 창출과 활기를 불어넣는 효과도 기대된다.

• 한국수산과학회지
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• 제54권6호
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• pp.880-889
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• 2021

The home meal replacement (HMR) market has attracted significant attention due to COVID-19 pandemic and products that utilize the combination of different processed ingredients are now being developed. In this study, Broughton's ribbed ark Scapharca broughtonii was soaked in seasoned soy sauce with the incorporation of mustard leaf Brassica juncea (M-BRA), which is known to have a unique texture as well as excellent functional properties such as antioxidation, to develop a regional specialty product. The optimal conditions for manufacturing M-BRA from the seasoned soy sauce (the sauce to be added [X₁] and the soaking time [X₂]), were examined using response surface methodology (RSM) to analyze the significance of the salinity (Y₁), amino-N content (Y₂), and overall acceptance (Y₃). The coefficient of determination (R²) between X₁-X₂ and Y₁-Y₃ were close to 1, thereby confirming the suitability of the RSM model. The optimal conditions were seasoned soy sauce addition of 140% and soaking time of 156 min. The M-BRA manufactured under these conditions exhibited superior overall acceptance compared to seasoned commercial soy sauce, which was used as a control. We expect that the market for M-BRA manufactured by combining marine and agricultural materials will expand owing to superior overall acceptance compared with commercial products.

• 한국프랜차이즈경영연구
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• 제13권2호
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• pp.1-15
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• 2022

Purpose: The globalization of the Korean restaurant franchise industry differs from the business performance of enhancing the brand image and customers' intention to revisit depending on the degree of localization marketing. Therefore, it is necessary to consider the extent to which the localization marketing activities of overseas Korean restaurant franchise companies affect the customer's perception. This study aims to investigate the effects of localization marketing (Localized Menu, Localized Price, Localized Service Experience, Localized Promotion, Localized Physical Environment) of Korean restaurant franchise companies on customer revisit intention. Research design, data, and methodology: For this study, 150 questionnaires using local Korean restaurants in Beijing, China, were analyzed using SPSS Ver.21 and AMOS Ver.22. Result: It was confirmed that the localized menu, localized service experience, and localized physical environment all affect the intention to revisit customers. Based on these verification results, if overseas franchises fully recognize localization marketing, which is an important factor for local business success, and establish localization strategies, they can gain an edge in competition with local Korean restaurants or restaurant franchises founded by locals. There may be a higher probability that However, it was found that localization price and localization promotion had no mediating effect of brand image between revisit intention and revisit intention. It was found that it had no effect on the degree of inquiry and had a negative effect. Conclusions: Due to the impact of the COVID-19 pandemic, there have been many changes in the domestic and overseas food service industry over the past two years. Therefore, in future research, it is necessary to study the localization of overseas Korean restaurant franchise companies that are more multidimensionally subdivided. Various measures of customized localization marketing for optimal regional characteristics should be developed and applied to enhance customer revisiting and brand image of Korean restaurant franchise companies entering overseas. In the future, this study will be meaningful data for the establishment of localization marketing (Localized Menu, Localized Price, Localized Service Experience, Localized Promotion, Localized Physical Environment) strategies for Korean restaurant franchise companies that consider overseas expansion or have already entered.

• 벤처창업연구
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• 제17권3호
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• pp.119-133
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• 2022

팬데믹 사태는 사회구성원들의 행동 방식을 급격히 변화시키고 있다. 대표적으로, 바이러스의 강력한 전염력은 현실 세계에서 사람 간의 교류 행동을 최소화하는 것을 요구하고 있으며, 사람들은 온라인 활동을 통해 대처하고 있다. 온라인 내 활동 및 경험에 대한 현실적 느낌이 강조되면서, 3D 기술 중심의 실재감 역량을 강화한 메타버스가 중요한 교류 도구로서 인식되고 있다. 본 연구는 메타버스를 도입하고자 하는 스타트업 등 기업의 관점에서 사용자의 메타버스 이용 조건을 제시함으로써, 비즈니스 모델 확립에 도움을 주고자 한다. 세부적으로, 본 연구는 이용과 충족 이론을 활용하여 메타버스 사용자의 이용 동기를 제시하고, 메타버스가 제공하는 기술 기반의 실재감과 개인의 특성(규범 대인 민감성)이 메타버스 사용자의 이용 및 충족 조건을 어떻게 강화하는지를 확인한다. 본 연구는 메타버스를 경험한 20세 이상의 사람에게 설문을 수행하였으며, 확보된 314개의 표본을 적용해 AMOS 22.0과 Process 3.1 툴을 활용하여 연구 가설을 검증하였다. 가설 검증 결과, 메타버스 실재감(원격 실재감, 사회적 실재감)이 메타버스 이용 및 충족 요인(정보성, 즐거움, 사회적 상호작용성)을 높여 지속적 이용 의도를 강화하는 것을 확인하였다. 또한, 개인의 규범적 대인 민감성이 즐거움과 사회적 상호작용성이 지속적 이용 의도에 미치는 긍정적 영향을 조절하는 것을 확인하였다. 연구 결과는 메타버스 관련 기업의 사용자 맞춤형 비즈니스 모델 수립을 위한 다각적 전략수립에 도움을 준다.