• 제목/요약/키워드: Business survey index

검색결과 140건 처리시간 0.029초

중요도-만족도 격차분석을 이용한 품질 속성의 우선순위 결정 (Prioritizing quality attributes using I-S Gap analysis)

  • 송해근;임성욱
    • 품질경영학회지
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    • 제43권2호
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    • pp.127-140
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    • 2015
  • Purpose: To obtain the area for improvement, the Importance-Performance analysis(IPA) uses relatively simple questions, that is, satisfaction and importance at attribute level. However, no attempt has been made to consider the gap between own company's performance and those of competitors in IPA, in the field of quality management. This study is aimed to suggest a new prioritizing method for improvement and to test for validity of the proposed technique. Methods: This study used data collected from Song and Lim(2015), which is satisfaction of employees, customers and competitors as well as importance data for 7 quality attributes of K animal hospital. A correlation comparison with other priority methods such as Bacon(2003)'s model and Matzler and Hinterhuber(1998)'s QI index is conducted. Results: The priority results by the proposed method shows better in correlation coefficient with customer perceived priority for improvement than other methods. Conclusion: From the result of the current study, it can be concluded that the result of the proposed method is valid, while it is relatively easy to understand and analyze, and therefore no additional survey is necessary for improvement priority.

Spatial Distribution of Economic Growth and Inequality: Kazakhstan's Experience

  • Nurlanova, Nailya K.;Satybaldin, Azimkhan A.;Bekturganova, Makpal A.;Kireyeva, Anel A.
    • The Journal of Asian Finance, Economics and Business
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    • 제5권3호
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    • pp.169-178
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    • 2018
  • This study aims is to explore of the theoretical concepts of regional imbalances and spatial inequality, analysis of spatial distribution of economic growth and identifying of "growth poles" for sustainable development in the regions of Kazakhstan. Based on the theoretical views, we conclude that the key direction of regional policy is the search and development of "growth poles", which will distribute their potential equally to backward regions. The authors propose the methodological tools for presenting a standard form of evaluation of spatial distribution and inequality of the regions of Kazakhstan. This study confirms the importance of using of proposed methods and its application for objectively and realistically defines "growth poles" for sustainable development. Further, the obtained results showed the distribution of Kazakhstan's regions by economic growth and specialization with using modified index of KDI. According to the results of this theoretical and empirical study proved that distribution of the regions of Kazakhstan and results of KDI indexes shows that the spatial differentiation of economic development, but its level and dynamics are different in different respects. In addition, according to the conducted survey, we conclude that one of the most important tasks is sustainable growth based on "growth poles" for sustainable development.

Quantitative Analysis of Poverty Indicators: The Case of Khon Kaen Province, Thailand

  • PIENKHUNTOD, Ajirapa;AMORNBUNCHORNVEI, Chainarong;NANTHARATH, Phouthakannha
    • The Journal of Asian Finance, Economics and Business
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    • 제7권2호
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    • pp.131-141
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    • 2020
  • This study examines the poverty indicators in Northeast region of Thailand by adopting the global Multidimensional Poverty Index (MPI) methodology and the national survey of Minimum Basic Needs (MBN) of Thailand. Data are collected from three different districts in Khon Kaen province namely: Khok Po Chai, Sam Sung, and Nam Pong. The sample size is 187 households. Data analysis uses Ordinary Least Square (OLS) regression approach and includes 7 dimensions of poverty (health, environment, education, economy, Thai value, asset? empowerment, and digital literacy) with a total of 41 indicators. This study has found that poverty indicators in Khon Kaen province remains centered around the aspects of health and employment dimensions. While a change of family structure in the Thai society since 1960s reduces the family size, household saving substantially increases over the years. The effects of health dimension in poverty, on the other hand, appears on the other poverty dimension of Thai value, which include (1) a bad living habit of head of household (smoke or alcohol consumption) that links with illness and disease, (2) religious practice, and (3) chronic illness. Lastly, there are income gaps of different careers in the area, which suggests the issue of income inequality.

A Case Study on Strategic Shift from Smart-Work to Work-Smart of Company K

  • Kang, Yong-Sik;Kwon, Sun-Dong;Woo, Su-Han
    • Journal of Information Technology Applications and Management
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    • 제25권3호
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    • pp.55-66
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    • 2018
  • Early smart-work of company K was a technology-led way of applying ICT such as smart phones and mobile devices to business. After company K perceived the limitations of ICT-driven smart work, it propelled the work-smart, doing a work smart toward the way that human beings become central and a creative organizational culture is engendered. Company K propelled work-smart strategy in eight categories: simplification of data requirements, establishment efficient meeting culture, streamlining reporting and approval process, simplified document creation, overtime decrease, spreading flexible work system, settlement of healing leave, creating work-smart place. Company K set up an organizational culture secretariat dedicated to work-smart promotion and selected task priorities in consideration of urgency and effectiveness. Owing to such efforts, the company K's work-smart index rose sharply to 72 points this year from 56 points in the previous year. At the organizational culture survey, employees responded that organizational culture improved in all area. For a better future, company K analyzed its work-smart outcomes and planned progressively to improve its work-smart efforts based on employees opinions. This case study will serve as a guideline, for companies to make efforts to going forward to today work-smart beyond yesterday smart-work.

Effect of Information Sharing on Dimensions of Trust and Logistics Performance

  • Changjoon LEE;Young-Kyou HA
    • 유통과학연구
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    • 제22권6호
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    • pp.123-131
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    • 2024
  • Purpose: This study aims to empirically analyze the effect of information sharing on the two dimensions of trust and logistics performance in the relationship between firms in the supply chain. Research design, data and methodology: In this study, information sharing is a variable for information competency of the entire supply chain. Moreover, we classified trust into quantitative and qualitative trust and analyzed the two paths through which information sharing reaches logistics performance. To examine these correlations, we conducted a survey among professionals in supply chain-related departments in South Korea. Based on 350 completed questionnaires, we tested the hypotheses with structural equation modeling using SPSS 18.0 and AMOS 18.0. Results: We found that information sharing has a significant positive effect on trust and logistics performance, which is a typical index of supply chain performance. These results show that information itself is considered a partner to a firm's competencies in operating the supply chain and plays a major role in forming the other's competencies and trust for the present and future. Conclusions: As these competencies and trust consequentially affect logistics performance, supply chain managers must pay attention to the importance of information competency and consider ways of promoting it to improve logistics performance across the entire supply chain.

환자 맞춤 한방의료 구현을 위한 의료서비스 인식 영향 요인 연구 (A Research on Factors Affecting Medical Service Perception for the Realization of Personalized Traditional Korean Medicine)

  • 김소연;김현지;정훈;우훈식;남승규;김영일
    • Journal of Acupuncture Research
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    • 제32권1호
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    • pp.37-51
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    • 2015
  • Objectives : This study aimed to evaluate influential factors affecting patients' surveyed medical service perception of Traditional Korean Medicine(TKM). Methods : This study was a randomized single blind parallel design and 335 patients were participated. After treatment, we carried out a survey about medical service perception index from April 1st 2013 to January 31th 2014. We evaluated and analyzed the difference between Korean internal medicine and acupuncture & moxibustion, and also between the age groups of younger than 30s and older than 40s. Results : As the results of the analysis, acupuncture & moxibustion group had higher points on medical service perception sub factors than Korean internal medicine group. There was no meaningful difference between the age groups. Conclusions : The study showed higher satisfaction with acupuncture & moxibustion than Korean internal medicine, and as variable, department was more influential than age for medical service perception.

의사결정나무 분석법을 이용한 우울 노인 중 자살 고위험군 규명 (Identification of High-risk Groups of Suicide from the Depressed Elderly using Decision Tree Analysis)

  • 홍세훈;이동원
    • 지역사회간호학회지
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    • 제30권2호
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    • pp.130-140
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    • 2019
  • Purpose: The aim of this study is to explore levels of suicidal ideation and identify subgroups of high suicidal risk among the depressed elderly in Korea. Methods: A descriptive cross-sectional design was adopted on secondary data from the 6th (1st year) Korean national health and nutrition examination survey (KNHANES). A total of 239 depressed elders aged 60 or over who participated in the KNHANES. The prevalence of suicidal ideation and its related factors, including sociodemographic, physical, psychological characteristics and quality of life (EQ-5D index) were examined. Descriptive statistics and a decision tree analysis were performed using the SPSS/WIN 23.0 and SPSS Modeler 14.2 programs. Results: Of the depressed elderly, 28.9% had suicidal ideation. Three groups with high suicidal ideation were identified. Predictive factors included perceived stress level, household income level, quality of life and restriction of activity. In the highest risk group were those depressed elderly with moderate and low levels of stress, less than .71 of EQ-5D index and restriction of activity, and 80.0% of these participants had suicidal ideation. The accuracy of the model was 80.8%, its sensitivity 85.9%, and its specificity 68.1%. Conclusion: Multi-dimensional intervention should be designed to decrease suicide among the depressed elderly, particularly focusing on subgroups with high risk factors. This research is expected to contribute itself to the policy design and solution building in the future as it suggests policy implications in preventing the suicide of the depressed elderly.

원주시 건강도시 웹 데이터베이스 구축 (Building Web Database for WHO Healthy City Wonju)

  • 남은우;신택수;송예리아;박기수;송태민;김민경;박재성
    • 보건교육건강증진학회지
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    • 제24권3호
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    • pp.119-128
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    • 2007
  • The purpose of this study is to develop Web database for healthy city that contains healthy city indicators for making city health plans, setting project priorities, monitoring projects, and evaluating healthy city projects, effectively. Using Delphi survey method for identifying indicator domains and indicators, we extracted nine domains with thirty-four healthy city indicators. Based on the appraisals of DB users about the contents of DB, a web database for healthy city Wonju was constructed. We developed a web database system for the purposes of sharing high quality health related data for managing and evaluating healthy city projects. The web database currently provides variety data in the web address, http://healthycity.wonju.go.kr/index.html. The web DB comprised with major healthy city indicators that are the most important indicators, healthy city indicator data that have a variety data set for encompassing all domain areas such as city infrastructure, health medicine, economies, and all other related areas and qualitative data that contains policy reports, research results, healthy city information and all other tips. A database of healthy city is very essential and important because it makes healthy city projects alive by managing and sharing healthy city related data effectively. But we need to fill out some blank cells in DB because there are currently unavailable data for some indicators. In conclusion, we expect the web DB contributes information sharing of healthy city project teams and improving healthy city project quality at Wonju city in Korea.

The Impact of Corporate Social Responsibilities on Consumer Loyalty in Indonesia : The Moderating Effect of CSR

  • Budianto, Adrian;Kim, Kyung Tae
    • Journal of Information Technology Applications and Management
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    • 제24권4호
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    • pp.171-185
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    • 2017
  • This paper tried to examine the effect of the policy on companies' CSR activities and what kind of a role does CSR have in determining Customer Loyalty in Indonesia. This paper is divided into two parts, the first part is designed to find out whether the Indonesian government law has successfully made the companies perform better CSRs. We do this by using the ICGC Index of the companies registered and comparing their scores before and after the implementation of the policy. We will then use the paired sample t-test to find out if there is an increase in the overall scores of the companies and/or only the natural resource-related companies. The result showed an upward trend in the ICGC scores for all the companies which the Indonesian government law is intended to. In the second part, Manfred Schwaiger's components and parameters of corporate reputation was referred and used on Indonesian customers. We asked participants whether they think natural resource-related companies perform better CSRs and then we also tried to find out what factors really affect their loyalty towards companies or brands by conducting Multiple Regression Analysis. From the 4 factors that we have prepared, which consist of Performance, CSR, Quality and Attractiveness, Quality is the most influential towards determining our survey participants' Customer Loyalty. Surprisingly, CSR is insignificant in directly influencing Customer Loyalty. But, our research did find out that CSR does moderate Quality and Performance in their relationship with Customer Loyalty. Meaning that CSR has no effect in a direct relationship but it can increase the effect of Quality and Performance in determining Customer Loyalty. Unfortunately, CSR has no moderating effect in increasing the effect of Attractiveness towards Customer Loyalty.

기업의 상시 보안관리 체계 연구 (A Study for Enterprise Type Realtime Information Security Management System)

  • 노시영;임종인
    • 정보보호학회논문지
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    • 제27권3호
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    • pp.617-636
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    • 2017
  • 많은 기업에서 핵심 정보자산의 보호를 위해 보안관리 체계 강화 목적으로 ISO27001, 또는 K-ISMS 등 표준 보안 관리 체계를 도입하여 일정부분 성과를 얻고 있으나 최근 IT 기술의 발전과 침해수법의 진화 등으로 위협요인이 기하급수적으로 증가하고 있어 기업은 보안관리 측면에서 보다 더 신속하고, 정확한 대응조치가 필요하게 되었다. 이를 위해 보안관리 프로세스의 효율화, 핵심적 보안영역을 집중관리 할 수 있는 보안지표의 설정, 침해위험 영역을 사전 인지할 수 있는 위험지수의 산출 등을 바탕으로 한 '기업형 상시 보안관리 체계'를 연구하고, 전문가 집단의 의견을 조사하여 AHP(Analytic Hierarchy Process)방법론으로 적절성을 분석하였다. 본 연구를 통해 기업의 보안담당자들은 보안 관리 체계의 운영에 있어서 선제대응, 신속조치 등의 효율성을 향상시킬 수 있다.