• 제목/요약/키워드: Business Process Efficiency

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Research on Using Six Sigma Tool to Reduce the Core Process Time

  • Chung, Yi-Chan;Yen, Tieh-Min;Hsu, Yau-Wen;Tsai, Chih-Hung;Chen, Ching-Piao
    • International Journal of Quality Innovation
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    • 제9권1호
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    • pp.94-102
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    • 2008
  • When facing the global severe competition, the enterprises all try their best to upgrade the quality, reduce the costs to reach the goal of customer satisfaction. Motorola was the earliest firm creating the term Six Sigma (6 ${\sigma}$); GE was the enterprise successfully fulfilling Six Sigma. The success of these two firms revealed the prominent effects and became the world-class model enterprises. The main purpose of promoting Six Sigma activity was to reduce the possible defects in the business process to the least through designing and monitoring business process in order to reach the goals such as the best quality and efficiency, the lowest costs, the shortest circular process time, maximum profits and customer satisfaction. This research used the Six Sigma technique to improve the business process of ceramics manufacturing plant and find out the major factors of slower core task time by the analytical process of Process Mapping, Pareto Chart, Simu18 simulation software and figures and proposed the improvement measures. Through the confirmation of the case companies, it successfully reduced the core process time and the organizational costs and increased the capacity.

전략방향과 경쟁적 환경이 비즈니스 통합정책 결정요인 구성에 미치는 영향 분석 (The Effect of Business Strategies and Competitive Environments on the Configuration of e-Biz Integration Policy Determinants)

  • 김철수;한봉호;한복우
    • 한국IT서비스학회지
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    • 제11권3호
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    • pp.67-87
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    • 2012
  • These days, firms are focusing on the improvement of relationships with business partners. The supply chain integrations are taking critical role in improving the relationships with business partners. In accordance with the development of the IT technology, it became possible for firms not only to integrate inner parts of the organization, but also to integrate the company with other organizations in the supply chain, which is open system. Therefore, in e-Biz environments, it is imperative for firms to strengthen the core capacity through the supply chain integration, and to precisely determine the components of the determinants of e-Business integration which impact the firm performance. This study analyzed determinants that have impacts on business integration in IT capacity perspectives in competetive environments. We analyzed 163 domestic companies to find out many significant suggestive points. First, IT management capacity, process innovation capacity are adopted as determinants of differentiation and competetive edges against competing firms. Second, it is analyzed that the more the companies are in intensified competetive environment, the more likley that the innovation capacity and partner management capacity become the determinants of the business integration of the companies and that they pursue new market development strategy. Third, it is analyzed that the more the companies are in high demand fluctuation, the more likley that the innovation capacity becomes the determinants of the business integration of the companies, and that they pursue new market development strategy and operation efficiency strategy. Last, it is analyzed that the more the companies are Technology dependent, the more likely that IT management capacity and process innovation capacity become the determinants of business integration, and that they pursue new market development strategy and operation efficiency strategy. These results provide us the foundation that the determinants that we have analyzed can impact the supply chain integration strategies which take into account the competetive environments.

건설기업의 업무 프로세스 경영 모델의 변화와 발전방향 (Change Drivers and Advance of Business Process Management Model for Construction Companies)

  • 송영웅;최윤기
    • 한국건설관리학회논문집
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    • 제9권6호
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    • pp.194-203
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    • 2008
  • 건설기업은 내 외부의 경영환경이 글로벌화 되고 수주경쟁이 치열해 짐에 따라 기업 운영 효율성 증대와 수익성 증대를 위한 경영체제에 대한 노력이 요구된다. 1990년 이후 건설기업은 프로세스 중심의 내 외부 업무구조를 개선하기 위하여 BPR, 6시그마, PI, 워크플로우 관리, BPM 등 다양한 시도가 있었으며 기업내부에서 개선된 기능을 일부 획득 했으나 일회성 사업에 머물렀으며 변화에 대한 업무 프로세스 민첩성의 제공은 미비하였다. 또한 최근의 BPM 적용과 실용화 방안에 대해서는 타 산업분야의 이론과 방법론에 국한되어 있으며, 건설기업의 BPM 적용을 위한 도입 시도는 일부기업에서만 개념적 이론적 접근 및 검토단계에 머무르고 있다(B사, H사, 2007년 기준). 따라서 본 연구에서는 건설기업의 경영 패러다임의 변화를 반영하고 건설기업의 업무 프로세스 경영 모델의 도입현황과 개선요구사항을 분석하고자 한다. 또한 건설기업의 BPM 도입을 위하여, 지속 가능한 업무 프로세스 경영 모델의 구축방안을 제시함으로서 건설기업 BPM의 발전방향을 제시하고자 한다.

우선순위규칙을 이용한 워크플로우의 효율적 운영 방안 (An Efficient Method of Workflow Management using a Dispatching Rule)

  • 이승현;유우식;배혜림;김영호;박용태
    • 경영과학
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    • 제20권2호
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    • pp.17-31
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    • 2003
  • A workflow management system is a software system to support accurate execution, control and management of business processes. It has been known that the system automatically executes complex processes and effectively manages them to improve the productivities. However though existing systems assure the automatic execution of an individual process, there is a room for enhancement from the view of efficient execution of all the processes. In this paper, we propose a method of executing business processes efficiently by introducing the PERT/CPM techniques in the workflow management systems. We first consider the differences between workflow process models and PERT/CPM models, and then develop a method of calculating the critical path and slack time in workflow processes. This leads us to develop a dispatching rule that can guide task performers to prioritize their tasks to increase the efficiency of ail the processes. We have carried out a set of simulation experiments and analyzed the results to demonstrate the effectiveness of the proposed method.

개방형 혁신에 의한 R&D 연구의 효율성 평가 분석 : 과학기술적 성과 관점에서 AHP-DEA방법론 적용 (Open Innovation R&D Efficiency Evaluation by Integrated AHP-DEA)

  • 민현구;김태영;황승준
    • 산업경영시스템학회지
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    • 제35권4호
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    • pp.149-161
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    • 2012
  • The current environment of technological and competitive changes influences not only the business R&D environment but also government driven national R&D strategies. Open innovation has now become an important paradigm that is replacing the outdated paradigm of closed innovation. Many companies and nations have been increasing R&D investment because R&D has been considered a driving force for national and corporate competitive advantage. The purpose of this paper is to evaluate and compare the performance of R&D focused on open innovation according to scientific and technological outputs which is based on paper publications, patents and etc. Comparisons should not be only based on the quantity but also on the quality of the output. This paper shows that it is possible to develop DEA models that utilize the Analytical Hierarchical Process in order to transform the qualitative index into a quantitative index. Hence, the relative efficiency for R&D organizations is obtained based on both quantity and quality outputs and subsequently provides comprehensive and realistic methods for decision makers to identify levels of project efficiency.

J2EE 패턴기반의 컴포넌트 개발 프로세스 (J2EE Pattern Based Component Development Process)

  • 최일우;류성열;이남용
    • 한국전자거래학회지
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    • 제7권3호
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    • pp.219-240
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    • 2002
  • The various software engineering techniques have been appeared in order to cope with the software crisis since 1980's. Currently, the research against the techniques likes the Design pattern, Component which improve the software's re-use are spread out. Also S/W Development Process are interested intensively which attempts the quality and a increasing productivity of software development with the basic policy. The design pattern is the solution against the problem which occurs repeat in a specific area. Many design pattern are developed and researched, but the method which accommodates the developed design pattern efficiently in the phase of analysis and design software development process is not good enough, so it is the actual applying technique is difficult. In this paper we suggest and the “UML components+” which is a efficient component development process from customizing EJB based the J2EE using the “UML Components” which is a component development methodology. Applying J2EE pattern efficiently with UML components+, there is a possibility of efficiency in the component development based pattern.

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흐름제어 기반의 적응형 전자결재 시스템 개발 (Development of Adaptive Electronic Approval System(EAS) Based on Workflow Control)

  • 권영도;신동우
    • 연구논문집
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    • 통권30호
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    • pp.169-176
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    • 2000
  • The Evolution of Workflow Managment consists of rhe automation of business procedures or "workflows" during which documents, information or tasks are passed from one participant to another in a way that is governed by rules or procedures. Workflow technologies have evolved from image management system, document management system, relational or object database systems, and electronic mail system. Workflow Management system has the benefits to improve better efficiency, process control,flexibility, business process. Automation of many business processes results in the elimination standdardizing working methods. Consistency in the processes leads to greater predictability in levels of response to customers and software control over processes enables their re-design in line with changing business needs, In this present study, we implement Electronic Approval System which is a kind of Workflow Management system using static and dynamic flow control information on the web environment.

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혁신 저해요소와 기업의 혁신활동 그리고 기업 성과의 관계 (The Relationship of Innovation Barriers, Innovation Activities and firm's performance)

  • 변다니엘
    • 디지털산업정보학회논문지
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    • 제9권2호
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    • pp.151-163
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    • 2013
  • It goes without saying that the technology innovation plays an important role in the sustainable growth of the firm in the global economy. It, however, is not easy to fulfill this simple and obvious fact. Because there are a lot of barriers hindering innovation activities of firms and innovations are interrupted or don't even attempts by this barriers. So in this paper, I study barriers of firms that try to innovation and how much negative impact exist on firm's innovation performance by that. And also I try to find influence on firm's performance because of declined innovation activities. To prove this, KIS(Korean Innovation Survey) 2008, which was surveyed by STEPI(Science and Technology Policy Institute), is used to find relationships among variables; innovation barriers, innovation activities and firm's performance. In the result, I find that financial barrier influence negatively to the process innovation with small business, capable barrier influence negatively to the process innovation with large business and organizational barrier influence negatively to the process innovation with both small and large business. And, it also appear that organizational barrier has not moderating effect but process efficiency has moderating effect significantly with small business that have more positive effect.

C-PLM: 토목 프로젝트 관리를 위한 PLM 시스템 설계 및 구축 (C-PLM: Design and Implementation of a PLM System for Effective Management of Civil Projects)

  • 강형석;이상석;노상도;이광명
    • 한국CDE학회논문집
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    • 제15권2호
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    • pp.124-135
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    • 2010
  • PLM(Product Lifecycle Management) is one of innovative manufacturing paradigms which leverages e-business technologies to allow a company's product content to be developed and integrated with all company business process through the extended enterprise. In these days, most construction companies also make an effort to enhance their systems for creating, sharing and managing information to improve business efficiency through entire lifecycle of project execution. Because of different needs, business process and diverse engineering activities such as design, structural analysis, installing simulation, documents and data managements, a new paradigm for construction companies is needed to manage and share the entire workflow, and information in total project lifecycle. In this paper, we conducted user requirement and business process analysis of constructions to design C-PLM system which is a PLM system for effective management of civil project and engineering activities. Also, we implement C-PLM system based on commercial PDM system, and applied it to civil project as case studies.

건설산업에서의 PLM 설계에 관한 연구 (A Study on the PLM for Construction Industry)

  • 노상도;김건연;이상석;김종환;정승호;이광명
    • 한국전산구조공학회:학술대회논문집
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    • 한국전산구조공학회 2008년도 정기 학술대회
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    • pp.253-258
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    • 2008
  • PLM(Product Lifecycle Management) is one of innovative manufacturing paradigms which leverages e-business technologies to allow a company's product content to be developed and integrated with all company business process through the extended enterprise. In these days, most construction companies also make an effort to enhance their systems for creating, sharing and managing information to improve business efficiency through entire lifecycle of project execution. Because of different needs, business process and diverse engineering activities such as design, structural analysis, installing simulation, documents and data managements, a new paradigm for construction companies is needed to manage and share the entire workflow, and information in total project lifecycle. In this paper, we conducted user requirement and business process analysis of the construction to design architecture of C-PLM(Construction Project Lifecycle management) and implement a prototype of C-PLM systems based on commercial PDM system.

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