• 제목/요약/키워드: Business Management Consulting

검색결과 453건 처리시간 0.023초

The Effect of Emotional Intelligence on Job Satisfaction: A Case Study of SME Management Consultants in Korea

  • KIM, Dae Kyoo;KIM, Bo Young
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.1129-1138
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    • 2021
  • SMEs are constantly demanded of changes in the rapidly-evolving business environment, which involves the fourth industrial revolution and the COVID-19 pandemic. In this period, management consulting service becomes more in demand to provide technical and strategic solutions for management problems. This study aimed to empirically analyze the direct effects of emotional intelligence on job satisfaction and the indirect effects of such parameters as learning agility and self-efficacy on job satisfaction in management consultants. On the basis of a literature review, inter-variable association was designed in the research model. Based on an online survey of those in the Korean SME management consultants, this study collected 221 questionnaires then used structural equation modeling for statistical analysis. The results reveal that emotional intelligence significantly affected job satisfaction and, also significantly positively affected learning agility and self-efficacy. In addition, a significant indirect correlation could be found between learning agility and self-efficacy. Meanwhile, if learning agility and self-efficacy mediated job satisfaction, emotional intelligence had no significant effect on job satisfaction and fully mediated learning agility and self-efficacy. It is necessary to develop an emotional intelligence education program that can help management consultants improve their emotional intelligence with the objective of giving successful management consulting services.

공급망 품질경영(SCQM) 활동성과 분석 (Performance Analysis for Supply Chain Quality Management)

  • 김태규;현완순
    • 품질경영학회지
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    • 제37권1호
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    • pp.69-79
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    • 2009
  • Supply Chain Management is the process of planning, implementing and controlling the operations of the supply chain to satisfy customer requirements as efficiently as possible. It spans all movements and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption. Korean Standards Association claims the Supply Chain Quality Management(SCQM) as a win-win model of organizations among the supply chains for the best product/service quality to final customers. The SCQM is focused on quality of product/service and will do much for improving manufacturing performance between customer and suppliers. Consulting-teams make every effort to design suitable solution for constructing solutions and improving the performance. This study is to analyze the performance of SCQM consulting, from July of 2007 to June of 2008, and would provide some guidelines to design the optimal consulting models and develop guidebooks.

회계정보시스템 컬설팅 효과 분석 (Analysis of Accounting Information Systems Consulting Effects)

  • 김동일;최승일
    • 디지털융복합연구
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    • 제11권10호
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    • pp.351-357
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    • 2013
  • 본 연구는 회계정보시스템 분야의 컨설팅 품질에 관련된 이론적 고찰 및 선행연구를 종합하여, 국내 중소기업의 컨설팅 효과에 관여하고 있는 요인을 중심으로 연구모형과 연구가설을 토대로 실증분석 되었다. 실증분석에서는 컨설팅 풀질에 관여하는 변수를 컨설팅 과정 품질과, 컨설팅 이후 적용 품질 그리고 컨설턴트의 참여도와 감성지능 품질로 대별하여 컨설팅 성과를 분석하였다. 본 연구결과를 요약하면 첫째로, 컨설팅 과정 품질과 컨설팅 성과와의 관계에서는 상호 관련성이 있는 것으로 나타났다. 둘째로, 컨설팅 이후의 적용 품질과 성과와의 관계에서는 통계적으로 유의성이 미약한 것으로 확인 되었다. 그러나 컨설턴트의 참여도와 감성지능 품질은 유의성이 매우 높게 분석 되었다. 따라서 본 연구는 향후 회계정보시스템 컨설팅 수행시 컨설턴트의 적극적인 관여와 감성 지능 품질 변수의 관리에 유용한 지침이 될 수 있기를 기대하고 있다.

컨설턴트의 역량이 컨설팅성과에 미치는 영향에 있어서 PM역량의 조절효과에 관한 연구 (A Study on the Impact of Consultant's Competencies on Consulting Performance of Business Consulting: Moderating Effect of Project Manager's Competencies)

  • 이병진;장성호;이종환
    • 디지털융복합연구
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    • 제9권6호
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    • pp.255-266
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    • 2011
  • 본 연구는 기업의 컨설팅 성과에 있어서 컨설턴트의 역량이 미치는 영향에 관해서 알아보고 이러한 관계에 있어서 프로젝트 매니저의 역량이 얼마나 조절효과가 있는가를 중소기업을 대상으로 분석해 보았다. 결과적으로 프로젝트 매니저의 역량을 중요한 조절 효과가 있는 것으로 나타났으나, 중소기업의 프로젝트의 규모적인 한계로 인해 관리능력은 유의하지 않은 결과가 나타났다.

디지털산업 컨설팅서비스에서 컨설턴트 역량이 고객만족과 재계약의도에 미치는 영향에 관한 연구 (A Study on the Effect of Consultant Capacity in the Consulting Services of Digital Industry on Influence of Customer Satisfaction and Re-contract Intention)

  • 최영석;이승희;손홍섭;이병주;석주윤;황동룡
    • 디지털융복합연구
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    • 제13권4호
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    • pp.163-174
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    • 2015
  • 디지털산업분야 컨설팅 시장의 규모가 양적 질적으로 성장하면서 서비스를 제공하는 컨설턴트의 역량이 중요해지고 있다. 컨설턴트 역량에 대한 신뢰형성의 선행요소를 컨설턴트의 능력, 성실, 배려로 구분하였고, 컨설턴트의 역량이 전반적인 신뢰와 고객만족과 재계약의도에 어떠한 영향을 미치는지 알아보는 것이다. 분석결과, 컨설팅 프로젝트 수행에 있어 컨설턴트의 역량이 신뢰의 형성에 정(+)의 영향을 미치며, 컨설팅 서비스 신뢰는 고객만족과 재계약의도 모두에게 정(+)의 영향을 미쳤다. 더불어, 컨설팅 역량에서 컨설팅 서비스 신뢰는 고객만족과 재계약의도와의 관계에서 정(+)의 매개효과를 가지는 것으로 나타났다.

방문간호센터 경영효율성 개선 사례 분석: 경영 컨설팅 적용을 중심으로 (Case Analysis of Visiting Nursing Center for Improving Efficiencies: Based on Business Management Consulting)

  • 임지영;김주행;김선희
    • 가정∙방문간호학회지
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    • 제28권2호
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    • pp.111-123
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    • 2021
  • Purpose: This study aimed to present the management strategies necessary to improve the operational efficiency of visiting nurse centers and evaluate their effectiveness. Methods: The subjects of this study were visiting nurse centers registered as long-term care centers. Based on value chain analysis, cost information analysis, and data envelope analysis, the study was carried out according to the Magerison's management consulting procedure, for six months. This procedure comprised eight sub-steps of approach and application. Results: The following management strategies were agreed upon: establishment of a cooperative network with other visiting care centers, creation of high satisfaction of external customers by providing practical training to care workers, and making rehabilitation and exercise services as the core nursing activities to be focused on. Conclusion: The management consulting process and analysis method applied in this study can referred to as a useful methodological framework for revitalizing visiting nursing centers in the future.

Development of Marine Consulting Business in Advanced Shipping Countries -Use of Simulation for Safety Management as Part of an Effort toward the Revival of Maritime Society-

  • Fukuo, Yoshitaka;Inoue, Kinzo
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2004년도 Asia Navigation Conference
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    • pp.14-21
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    • 2004
  • It has already been two decades or more ever since the shipping and its related industries began to mature in advanced shipping countries. During that period, such countries have made various attempts for the survival of the industries. The advent of the so-called flags of convenience in a big way for the purpose of replacing crew members of their own expensive seamen by those of developing countries and the emergence of ship management companies, which are literally engaged in the management of ships, are the results of such movements. Some countries have been making efforts, as measures for the continued existence of the maritime industries, to create new marine-related businesses without regard to the traditional concepts of the industries. The movement toward the restructuring of a maritime society in Norway is well known as a typical example of such endeavors. The business of marine consultancy relating to maritime safety management field in our country is also a business that came into existence in such a stream toward the revitalization of the maritime society. In this paper, as well as placing in focus the current picture and problems of marine industries in our country, we would like to present approaches to tackle these problems employed by advanced industrial nations in the West, that is, moves toward the revival of maritime communities. Next, we propose, as one of the answers to solve such problems, the further development of a consulting business which takes advantage of simulators. Lastly, we show specific examples of application of a simulator to the consulting business, while commenting on the effects of its use.

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농가의 컨설팅 수용태도에 따른 특성 분석 (Analysis on Farm Consulting Reception With Socio-Economic Characteristics)

  • 이두희;김재홍
    • 농업과학연구
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    • 제30권1호
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    • pp.102-113
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    • 2003
  • Various government-based consulting techniques are being adapted to increase competitive power and to achieve management innovation of Korean farms. These business consulting services are offered by free or paid consulting. This study focuses on what socio-economic characteristics are affecting farmers' intension of adapting consulting services, based on 169 surveyed data from Chunchungnam-do. Logit Model is used to identify the relationship between the probability of consulting intent and factors representing farm characteristics. The model was applied on each of free and paid consulting. According to the results, degree of consulting recognition, age, education, raised crop are significant factors affecting farmers' intension of adapting consulting service in the case of free consulting at 10% of significance level. In the case of paid consulting, level of farming, age, income, insufficiency of farming, and education were identified as significant factors. In terms of elasticity of each variable, most variables for free consulting service are inelastic to consulting intent, whereas age, level of farming, and education are elastic for paid consulting service. Overall results implies that more public relations are required to activate free consulting services for the farms with moderate level of farming. In the case of paid consulting, it is effective to adapt consulting services for younger farms with higher level of farming and education.

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A Study of Global Manufacturing Education and Training for Chinese Company Manager

  • Sun, Jing;Tamaki, Kin'ya;Yeh, Shihshui;Takiuti, Noboru
    • Industrial Engineering and Management Systems
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    • 제13권3호
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    • pp.252-257
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    • 2014
  • Global economic recession, global market reduction, and the deteriorating economic recession are forcing the industry to reconsider the business plan and strategy related to supply chain regardless of the size of the companies. During the economic recession caused by financial anxiety, development of international collaborative producer is the key theme for a manufacturing industry to get over the situation. Especially, development of high-skilled people who are capable of handling global manufacturing management is the key factor in China which shifted from a world factory to a world market. In this background, we started the international project of global manufacturing education and training for Chinese company managers from 2009. In this paper, based on the research conducted by the universities and companies in China, a design of global manufacturing education and training is proposed. This presented design is based on the theory of Japanese production strategy and investigation of actual conditions for Chinese companies and the research methodology of business management practice with efficiency and productive for international level management organization. The effectiveness of the education design is evaluated by applying the international education and training project of Aoyama Gakuin Human Innovation Consulting Inc. and Vigor Management Technology Association.