• Management & Information Systems Review
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• v.23
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• pp.1-23
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• 2007

Small and Medium Business Associate has supporting small and medium business and private business for establishment business and sales increasing with various policy since 2005. Arousing the interesting on customer relationship management, small and medium business and private business have recognized the necessity of the concept and introduction the CRM. This study suggested the effectiveness of the CRM throughout real cases of the CRM for small and medium business managers in order to rising sales in such an environment. The case of this study tried to figure it out to accomplish manager's ends of small and medium business to get successful business results based on innovative volition and mind trying to change. The owner who has experience 12 years in meat sales was analyzed the results of aptitude test that the business is highly appropriate to him in personality and aptitude. As also saw the strength and opportunity of SWOT analysis, he has an excellent talent for friendship, knowledge of searching Internet and organizing information, and learning ability. This study provided a marketing policy, ideas of customer services and system remodeling to improve relationship with customer, and a division diagnosis of business activities. The owner has an excellent friendship, so that this study suggest to remodel interior inside store clearly and sanitary displaying on products, to introduce aggressive and concentrated marketing strategies, and to recognize the important of public relation.

• Journal of Mechanical Science and Technology
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• v.19 no.8
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• pp.1670-1681
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• 2005

In-situ diagnosis of chiller performance is an essential step for energy saving business. The main purpose of the in-situ diagnosis is to predict the performance of a target chiller. Many models based on thermodynamics have been proposed for the purpose. However, they have to be modified from chiller to chiller and require profound knowledge of thermodynamics and heat transfer. This study focuses on developing an easy-to-use diagnostic technique that is based on adaptive neuro-fuzzy inference system (ANFIS). The effect of sample data distribution on training the ANFIS is investigated. It is found that the data sampling over 10 days during summer results in a reliable ANFIS whose performance prediction error is within measurement errors. The reliable ANFIS makes it possible to prepare an energy audit and suggest an energy saving plan based on the diagnosed chilled water supply system.

• Land and Housing Review
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• v.9 no.2
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• pp.1-7
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• 2018

The purpose of this study is to suggest diagnosis indicators and checklist for urban regeneration projects by Korea Land & Housing Corporation(LH). There are already deprivation indices in the Urban Regeneration Act but not any additional guidelines in the practical aspect. In order to use the diagnosis indicators, the central government should supply more specific checklist to the actors in the regeneration field. The key actor of many stakeholders is LH as an operator and implementer in the regeneration projects. So far, LH has developed housing and cities and there haven't been any obvious changes to realize public benefit in the deteriorated area. From now on, It has to plan, implement, and manage a lot of regeneration projects entirely. Therefore, It is necessary to develope and apply the diagnosis indicators and checklist based on projects. This paper came up with the 6 factors related with LH business field : housing, urban infrastructure, public service, private service, environment, and smart city. For these, 32 diagnosis indicators and 72 checklists were selected that can include both physical and qualitative indicators. These can be used not only for the selection of regeneration projects but also for the process monitoring such as planning and implementation.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.3
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• pp.1590-1598
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• 2014

Based on an analysis on the difference on the measurement sites and their relations to osteoporosis diagnosis and prevalence, this study attempts to investigate the patterns of prevalence in skeletal sites in the aging process. The samples were driven by the National Health and Nutrition Examination Survey (2008-2010) on Korean females (n = 4,449) aged from 50 to 89 years. The result shows that the differences on affected sites in the aging process were detected as follow: the osteoporosis prevalence in lumbar spine was relatively high in 50s, 60s and 70s; however, the prevalence in the proximal femur (total hip and femoral neck) was higher in 80s. In terms of the diagnosis identified in a single site, the prevalence in lumbar spine seemed to decrease as age increases; but, the rate went up in the figure of femoral neck. Overall, the osteoporosis prevalence for the diagnosis detected in multiple sites was increased as age goes up. In general, the increase in lumbar osteoporosis prevalence starts earlier than that of femoral neck. The findings of this study also suggests that if the proximal femur site is only used for diagnosing women age in 50s, 60s and 70s, the significant portion of osteoporosis patients could be misdiagnosed as normal.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.11
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• pp.6502-6508
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• 2014

The concept of Communities of Practice (CoPs) has been highlighted as an effective method for knowledge sharing in Knowledge Management (KM) and has been utilized strategically by many organizations. Therefore, the need to diagnose knowledge sharing activities in CoPs has increased. Previous studies of CoP strategies has generally suggested broad guidelines without diagnosing the current knowledge sharing status of individual CoPs. Furthermore, diagnosis methodologies are not connected to the strategic direction and require considerable time and effort to conduct regularly. The purpose of this paper was to develop a sustainable diagnosis framework for identifying knowledge sharing activities in virtual CoPs and to suggest strategies for CoPs-based on the proposed diagnosis framework. Finally, the proposed diagnosis framework was applied to an educational service case.

• 한국IT서비스학회:학술대회논문집
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• 2009.11a
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• pp.181-187
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• 2009

급변하는 경영환경에서 기업전략의 실행도구로 IT를 활용하고 있으며 이를 통해 기업의 경쟁력을 강화하고 있다. 나아가 단일 기업의 정보화뿐만 아니라 가치사슬에 포함되어 있는 기업들의 정보화를 통하여 산업 전체의 시너지를 낼 수 있다. 하지만 체계적인 정보화 전략 없이 주먹구구식으로 정보시스템을 구축하여 많은 투자에도 불구하고 시스템의 통합성, 호환성 부족, 중복투자, 업무지원의 비효과성 등 많은 문제점이 지적되고 있다. 포스데이타에서는 이러한 기업들의 정보화 현안과 문제점을 해결하기 위한 방안으로 IT진단 컨설팅 방법론을 개발하였다. 기업 정보화 비전, 현안을 분석하여 개선 방향과 체계적인 계획수립을 지원하는 방법론 Framework를 제시하고, IT진단의 영역인 Strategy, Process, Organization, Technology별로 진단목적에 따른 방법에 대해 논하고자 한다. 또한 최근에 그룹사에 IT 진단 방법론을 적용한 컨설팅 사례에서 짧은 기간에 깊이 있는 진단결과와 경영전략과 연계된 정보화 개선방안을 제시함으로써 경영진의 만족도가 높아지고 실행과제가 빠르게 실행되는 효과를 확인하였다.

• Journal of the Korea Safety Management & Science
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• v.2 no.4
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• pp.59-70
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• 2000

To keep enterprise's competitiveness on condition of the automatic manufacturing system such as FA, FMS and CIM, all the maintenance problems should be considered seriously in not only production and maintenance but also related industrial safety. As we analyze in the surveys for the maintenance management of domestic enterprises and the causes of Industrial accident, there will be necessity of drawing up countermeasures for prevention of industrial accidents and for ensuring expertise maintenance technologies. Based on these analyses, this study studied the safety information system, maintenance management information system, and the machinery condition diagnosis technique by using of the knowledge-based system under the internet environment. This web based knowledge-based diagnosis system can easily provide not only the knowledge of expert about deterioration phenomenon of industrial robot, but also the knowledge of relating safety and facility on everywhere, everytime. Therefore, when we use this system, it is expected to improve the efficiency of business processes in the production and safety.

• The Transactions of the Korean Institute of Electrical Engineers P
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• v.58 no.2
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• pp.231-234
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• 2009

Recently, to the development of a highly information-oriented society to a large increase in dependence on power, Accordingly, it is need that active development and spread of preservation technology on accident prevention in operation electrical equipment. However, to lack of the use on maintenance technology of power equipment and to increase of power usage is growing deterioration of power equipment, this is a cause on casualties, property damage and the occurrence of disasters is a growing. GIS equipments which are operated from domestic except the equipment which manages from the big business are depend on a most visual inspection, and do inspection method or measuring instrument etc. a condition which is not supplied widely. Currently, many to measure instrument used in domestic is very expensive or foreign, it will be able to substitute this, the development necessity of the diagnosis technique and the measuring instrument is demanded.

• Transactions of the Korean Society of Mechanical Engineers B
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• v.27 no.5
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• pp.553-560
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• 2003

On-site diagnosis of chiller performance is an essential step fur energy saving business. The main purpose of the on-site diagnosis is to predict the COP of a target chiller. Many models based on thermodynamics background have been proposed for this purpose. However, they have to be modified from chiller to chiller and require deep insight into thermodynamics that most of field engineers are often lacking in. This study focuses on developing an easy-to-use diagnostic technique that is based on adaptive neuro-fuzzy inference system (ANFIS). Quality of the training data for ANFIS, sampled over June through September, is assessed by checking COP prediction errors. The architecture of the ANFIS, its error bounds, and collection of training data are described in detail.

• The Korean Journal of Health Service Management
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• v.10 no.4
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• pp.13-23
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• 2016

Objectives : This research used an exploratory approach to identify factors affecting business strategies due to changes in the healthcare market and customer loyalty factors. Methods : The research model was formulated using antecedents divided into diagnosis quality, employee attitudes, and servicescape. Moreover, differences in the structured model were analyzed according to hospital size. The data were gathered through surveys on clients, who has received care at participating hospitals. From the 200 that were distributed, 150 questionnaires were analyzed, to facilitate analysis of the research model. Results : The effects of diagnosis quality, employee attitudes, and servicescape, on customer loyalty were mediated by trust. We also found the differences between small and large hospitals. Conclusions : Customer loyalty in small hospitals was affected by servicescape, whereas that in large hospitals was affected by diagnosis quality and employee attitudes. The research results could be used to develop strategies to improve customer loyalty.