• Journal of the Korea Convergence Society
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• v.11 no.6
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• pp.153-161
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• 2020

The present study aimed to investigate the relationships among consumers' personality trait, brand tribalism, and brand commitment through brand trust and perceived switching cost. Data were collected from a convenience sample of three-hundred and ninety-four undergraduate students at a large Korean university. The participants consisted of 54.1% female (N = 213) and 45.9% male (N = 181). The results indicated that extraversion, conscientiousness, and emotional stability traits are directly related to brand tribalism. Also, brand commitment was directly associated with brand tribalism, brand trust, and perceived switching cost. In particular, our results showed the relationship between brand tribalism and brand commitment was mediated by brand trust, but not perceived switching cost. Therefore, our findings suggest that strong emotional connection of brand tribes may increase perceived switching costs and, consequently, affect brand commitment.

• Proceedings of the Korean Society for Quality Management Conference
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• 2009.10a
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• pp.71-75
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• 2009

인류 사회가 Marketing Society로 발전 진화하면서 전통적인 공동체가 해체되었고 19세기 이후부터는 정치적 종교적 학문적 예술적 차원의 공동체가 등장하게 되었다. 그러더니 최근에는 자본주의나 상업주의가 과거에 파괴했던 공동체가 다시 부활하는 양상을 보이고 있다. 공동체에 기반을 둔 소비문화를 바탕으로 Neo Tribalism이나 Consumption Subculture가 등장하고 있다. 그 사이 Marketing Frame은 Product Marketing에서 Brand Marketing으로 발전해 왔는데 그 Brand Marketing을 다시 Relationship Marketing으로 세분화해 볼 수 있다. 본 연구에서는 Consumption Community를 중심으로 이러한 Marketing Frame의 변화에 대하여 고찰하고자 한다.