• 제목/요약/키워드: Brand Communication

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The Distribution of Cosmetics Products, Brand Trust and Promotion Impact on Purchase Decision during Live Streaming

  • Indah PUSPITARINI;Ricardo INDRA;La MANI;Feby LARASATI;Adzra Athira ARIEF
    • 유통과학연구
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    • 제22권7호
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    • pp.1-11
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    • 2024
  • Purpose: Shopee, Indonesia's most frequently visited marketplace in November 2023, had 427.2 million visits. Supported by the live streaming feature, Shopee has become the most widely used online shopping platform, with an 83.4% market share in 2022. Several factors, such as brand trust and promotions, have significantly influenced Shopee's dominance and consumer purchasing decisions. This research aims to investigate the effect of cosmetic product distribution, brand trust, and promotions on purchasing decisions, considering gender and age as control variables. Research design, data and methodology: A quantitative approach using a survey research method was employed with a sample of 150 respondents, who were followers of the Shopee ESQA Cosmetics account, obtained through the Yamane formula. Data was collected via an online questionnaire. The data analysis technique used in this study was PLS-SEM with Smart PLS software. The results of this research indicate a significant effect of the distribution of cosmetics products, brand trust, promotions, gender, and age as control variables on the purchase decision variable. Conclusions: The distribution of cosmetic products, brand trust and promotions have a positive and significant impact on purchase decisions during live streaming on Shopee, and control variables (gender and age 36-45) have a positive and significant influence on purchase decisions.

마케팅 커뮤니케이션과 유통 접근성이 게임 브랜드의 자산가치에 미치는 효과 (Effect of marketing communication and channel accessibility on brand equity in a game industry)

  • 이형일;김지헌
    • 한국게임학회 논문지
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    • 제21권6호
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    • pp.3-12
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    • 2021
  • 본 논문은 게임산업에서 브랜드 인지도와 브랜드 이미지에 영향을 미치는 주요 변수들의 관계와 브랜드 충성도 형성 과정을 실증분석 했다. 이를 위해, K-BPI 데이터로 5가지의 주요 변수 간 6가지 가설을 세우고 검정하였다. 그 결과, 브랜드 인지도에 미치는 효과는 유통접근성 만이 유의한 반면, 브랜드 이미지에는 마케팅 커뮤니케이션과 유통접근성 모두 유의한 효과를 보이는 것으로 나타났다. 브랜드 충성도에는 브랜드 이미지만 유의한 효과를 보였다. 따라서, 게임산업의 마케팅 커뮤니케이션 활동의 목표는 브랜드 이미지 개선으로 하는 것이 바람직하며, 체험과 같은 소비경험을 제고하는 전략이 중요한 것으로 보인다.

Effects of Cash and Non-Cash Communications on Brand Awareness: An Empirical Evidence from Saudi Arabia

  • AL-NSOUR, Iyad A.;AL-SAHLI, Saud A.
    • The Journal of Asian Finance, Economics and Business
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    • 제9권5호
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    • pp.507-518
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    • 2022
  • This study aimed to measure the monetary and non-monetary effects on brand awareness at hypermarkets in Riyadh. The independent variable consists of three sub-variables: price reductions, free samples, and purchasing vouchers. The research population has all Saudi and non-Saudi buyers in Riyadh. The figures show that the population size reached 3.87 million in 2019. The proportional stratification sampling technique and the recommended sample size were 387 buyers. The five-point Likert scale with the fully structured questionnaire was used. The study concldes the effect of free samples on brand awareness while there was no effect of monetary instruments. The results show that the three sales promotion incentives (price reduction, free samples, and purchasing vouchers) moderately affected brand awareness and a key role in explaining consumer behavior, so the significant impact was proved. In summary, this study showed that price reductions have the power of creating the perception of buyers at hypermarkets in Riyadh. Non-cash instruments were more effective than cash instruments in enhancing brand awareness at the hypermarkets in the Saudi market. So, the price reductions and purchasing vouchers have less power in conducting communication-based awareness. Building awareness and improving brand image through free samples were most visible in communication strategy.

화장품 판매공간 디자인의 브랜드 인지도와 이미지의 관계성에 관한 연구 - 명동 지역 화장품 로드 숍을 중심으로 - (A Study on the Relationship between Brand Awareness and Image in Cosmetic Sales Space Design - Focusing on the Cosmetic Road Shop in Myeongdong -)

  • 이주형
    • 한국실내디자인학회논문집
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    • 제27권1호
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    • pp.48-57
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    • 2018
  • Recently, cosmetic shops are facing a complicate economy situation and a great number of brands are attempting two-way communication with customers, not one-way communication. 'Brand' equity is important to deliver virtual brand mark as visual image. We have 4 steps for brand identity structure, and this study is about the first 'brand-awareness' and the second step 'brand-image'. We investigated the correlation between brand-awareness and brand-image after searching which spatial elements are highly effective to both steps as we designated 5 cosmetic shops. We already organized the means of spatial analysis and we separated into two elements, constructive and decorative. For constructive element, a shop needs a distinct ceiling and wall design, and for decorative element, strong brand image communication is required through showcase design. We proved that brand awareness and brand image have the correlation, which also can be in direct proportion, by regression analysis. The result of this study shows that improving brand awareness as the primary element for cosmetic road shop can be an effective way to enhance brand image.

소비자 구매의사결정과정 기반 IMC전략 : LG하우시스 브랜드 Z:IN 사례 (IMC Strategy Based on Consumer's Purchase Decision-Making Process : LG Hausys Brand Z:IN Case Study)

  • 이재진
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.135-142
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    • 2020
  • In this study, the case of brand IMC communication of LG Hausys' total interior solution brand Z:IN was dealt with. The target consumer of the Z:IN brand is a general end consumer and also shows the character of industrial goods. Accordingly, there should be a unique aspect that brand management and communication methods must be made from more angles. For many companies which are active in the industry, this case study should be significant. This case study was researched in terms of consumer's purchase decision-making process and consumer participation and experience. Brand Zi:in developed a brand communication strategy following the flow of the consumer purchasing decision process. And the brand actively induces consumer experience and participation so that consumers can communicate more closely with the brand. Brand communication from the perspective of consumer purchasing decision-making and consumer experience and participation is a crystal that fully considers LG Hausys' products, markets, and competitors, and will be an effective strategy to continue to preoccupy the market not only in the present but in the future.

중국 전통 브랜드의 브랜드 커뮤니케이션에 관한 연구 (Research on Brand Communication of Chinese Time-honored Brands)

  • ;;박성택
    • 산업융합연구
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    • 제16권4호
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    • pp.9-17
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    • 2018
  • 중국 시간 명예 브랜드는 중국의 산업과 상업의 보물이다. 그것은 땀을 흘리는 여러 세대의 사람들에 의해 지어졌으며 매우 심오한 역사적, 문화적 유산을 가지고 있다. 오랜 세월을 거쳐온 브랜드에 관해서는 각 브랜드가 꽤 유명하다. 그러나 경제 세계화의 급속한 발전과 마케팅 환경의 거대한 변화로 인해 중국의 오랜 역사를 자랑하는 브랜드의 생존과 발전이 도전 받고 영향을 받았다. 중국의 오랜 역사를 지닌 브랜드를 더 탐구하기 위해 본 논문에서는 브랜드 커뮤니케이션의 기존 문제를 분석하고 브랜드 커뮤니케이션의 관점에서 중국의 시간 명예 브랜드의 현재 상황을 정교화함으로써 효과적인 해결 전략을 제시하고자 한다.

부정적 언론보도에 대한 베이커리 소비자의 심리적 위험지각과 브랜드태도 연구 (A Research on the psychological risk recognition and Brand Attitude of Bakery Consumers on Negative Media Report)

  • 정순화;한경수
    • 한국생활과학회지
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    • 제24권4호
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    • pp.513-529
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    • 2015
  • This study performed corroborative analysis by establishing hypothesis so as to corroboratively define the effect on brand attitude of psychological risk recognition in the case where consumers reading negative media news related to bakery recognize crisis communication on the basis of which point. According to corroborative analysis, the role of psychological crisis perception as parameter is confirmed in the causal relation between crisis communication recognition and brand attitude. Such result of study confirms that the positive change in crisis communication recognition reduces psychological risk perception to bakery products and such psychological risk perception eventually become factor which affects brand attitude over products. Such result of study suggests that when reading negative media news on bakery, the influence on consumer's evaluation of news on the basis of certain point and the influence on the formation of causal relation between psychological risk perception and brand attitude has scientific ground. In the aspect, the main result of this study is to find the clue that when comparing precedent study between crisis communication recognition and brand attitude, psychological risk perception is realized with brand attitude as media by verifying the parameter role of psychological risk perception.

Why We #Hashtag: Motivations Associated with Posting Brand Hashtags on Social Media

  • Gu, Zhiquao;Kim, Eunice (Eun-Sil)
    • International journal of advanced smart convergence
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    • 제9권3호
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    • pp.272-283
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    • 2020
  • Hashtags (#) have received a great deal of attention from academia and industry as an effective digital tool for engaging social media users and facilitating electronic word-of-mouth for brands. We delved into motivations concerning people's brand-related hashtag-posting behavior on social media. The findings revealed three motivations for posting brand-related hashtags on social media: social acceptance, brand altruism, and incentive seeking. Additionally, we examined the relationships between motivations and brand relationship variables. The results showed that social acceptance and brand-related altruism predicted all of the five relationship variables (i.e., brand attitude, brand trust, brand affective and calculative commitment and brand loyalty), while incentive-seeking predicted brand calculative commitment and brand loyalty. The findings of the study provide some meaningful insights into the development of brand communication strategies and help marketers capitalize on social media platforms to achieve higher user involvement.

A Study on Information Attitude, Brand Attitude, Usage Satisfaction, Brand Image and Brand Loyalty of YouTube Sports Contents Viewer

  • Byun, Kyung-Won
    • International Journal of Internet, Broadcasting and Communication
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    • 제12권3호
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    • pp.206-212
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    • 2020
  • The purpose of this study is to analyze the structural relationship among information attitude, brand attitude, usage satisfaction, brand image and brand loyalty of YouTube sports Contents. The survey subjects to achieve the purpose of this study were selected the 490 YouTube sports contents Viewer in the metropolitan area. Data processing was done with SPSS 23 for frequency analysis, Cronbach's α analysis. Also, AMOS 21 was used for confirmatory factor analysis and structural equation model analysis. The results of the analysis are as follows: First, it is more effective to increase the attitude toward the brand itself rather than information attitude to use satisfaction Second, both information attitude and brand attitude were found to have a positive effect on enhancing brand image. In relation to attitude and image, it was possible to achieve research accumulation for YouTube users. Third, it was found that both the use satisfaction and the brand image presented in the previous study had a positive effect on brand loyalty.

What Did You Expect: How Brand Personality Types and Transgression Types Shape Consumers' Response in a Brand Crisis

  • SoYoung Lee;Ji Mi Hong;Hyunsang Son
    • International Journal of Internet, Broadcasting and Communication
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    • 제16권3호
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    • pp.47-55
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    • 2024
  • We examined how different types of brand personality play a role to develop a specific consumers' expectation toward a brand, and how this expectation works in various ways in different types of brand transgressions. Based on expectancy violation theory and brand transgression research, a 2 (brand personality types: sincerity vs. competence) × 2 (brand transgression types: morality-related vs. competence-related transgression) factorial design was employed. Corporate evaluations and purchase intention toward the brand were considered as dependent variables. We found that a brand having a sincerity personality is more vulnerable to a morality-related transgression. However, there is no difference in consumers' responses by transgression type for a brand with a competence personality. We identified that brand personality types and transgression types can be critical factors to influence consumers' responses in times of crisis. Theoretical and empirical implications are discussed.