• 제목/요약/키워드: Brand Attitude

검색결과 754건 처리시간 0.03초

The Effect of Emotional Image on Customer Attitude

  • PARK, Hyeyoon;PARK, Soyeon
    • The Journal of Asian Finance, Economics and Business
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    • 제6권3호
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    • pp.259-268
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    • 2019
  • This study examines the color image of uniform of airline cabin crew according to the demographic characteristics of the customer and demonstrates how it affects the cognitive image of airlines. Adjective adjectives were derived for uniform color images of all eight airlines in Korea and analyzed the image of airline brand color. Based on the analysis of color images, the difference in perception according to the demographic characteristics of passengers was analyzed. When the colors of airline uniforms are mainly blue, sky blue, white and ivory, they have a lot of trust, neat and elegant images. Uniforms with primary colors such as red, orange and green beans are found to have a lot of cheerful, developmental and enterprising images. In addition, the empirical analysis of the impact of the customer's cognitive perception and favoritism on the uniform color image of the airline crew showed that the more positive the airline's positive perception of the uniform color image, the more positive the cognitive image is. In other words, the empirical analysis revealed that the airline's uniform color image, its cognitive image of the airline, and its popularity have significant positive relationships.

소비자의 라이프스타일과 인터넷 쇼핑몰에서의 상품별 구매횟수 관게 연구 (The Relationship between Consumers' Life Style and Purchasing Frequency among the Purchasing Behaviors in Internet Shopping Mall)

  • 김시월;박배진;박혜령
    • 한국의류산업학회지
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    • 제6권2호
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    • pp.184-194
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    • 2004
  • The purpose of this study was to understand the relationship between life style that a consumer is pursuing and purchasing frequency among the purchasing behaviors in internet shopping mall. As a result, the factors of life style with respect to purchasing attitude of the consumer were categorized into 'price advising type', 'price-quality identifying recognition type', 'brand-oriented type', 'shopping time-effort non-investment type', and 'price-quality comparing type'. It showed that there was a close relationship between the life style and the purchasing frequency in internet shopping mall and that there was a significant influence between the life style and the purchasing frequency. The result of this study indicated that the relationship between the life style and purchasing frequency in internet shopping mall was actualized by measuring the purchasing inclination of the consumer under various situations of psychologically descriptive characteristics and desire and simulation. Therefore, this fact suggests that it is very important to measure the accurate purchasing attitude of its consumer when setting up the marketing strategy of internet shopping mall.

인쇄매체광고의 패러디효과에 관한 연구 (The Study about Parody Effect on Print Ad.)

  • 김규철;조경섭
    • 디자인학연구
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    • 제15권4호
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    • pp.231-242
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    • 2002
  • 본 연구는 최근 들어 광고매체로서 뉴미디어가 빠른 속도로 발전하고 있고, 방송매체 시장 성장률이 증가 추세를 보이는 반면 인쇄매체 광고시장 성장률은 둔화되고 있는 시점에서 보다 효율적인 광고제작기법을 통해 인쇄매체광고의 활성화에 일조하기 위한 목적으로 시도되었다. 이를 위해 포스트모더니즘 기법의 하나인 패러디 광고를 인쇄매체에 활용하였을 때 나타날 수 있는 광고효과를 실증적으로 분석하였다. 인쇄매체광고의 패러디 효과를 실증적으로 측정해 보기 위해 기존에 안정적인 연구결과를 보이고 있는 최초상기도, 광고신뢰도, 광고에 대한 태도, 상표에 대한 태도, 구매의도 변수에 대해 패러디광고와 패러디 되지 않은 광고간에 나타나는 광고효과를 비교 분석해 보았다. 연구결과 다양한 장르의 패러디에서 패러디 되지 않은 광고에 비해 보다 높은 광고효과를 보이는 것으로 나타났다. 이러한 연구결과는 인쇄매체광고에서 효율적인 패러디의 도입을 통해 보다 높은 커뮤니케이션 효과를 창출해 낼 수 있는 가능성이 존재하고 있다는 것을 시사하고 있다.

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Diagnosticity of Product Names and Product Evaluations in M-Shopping

  • Lee, Eun-Jung
    • International Journal of Advanced Culture Technology
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    • 제8권3호
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    • pp.148-158
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    • 2020
  • With the limited product information available in the m-shopping context, product-naming strategies affect consumer choices by expressing the key product features or the brand's images. Given the increasing dominance of the mobile commerce in consumption across various product categories, few studies have examined the role of product naming in consumer choices in the m-shopping. In filling the research gap, this study empirically analyzes the influence of the perceived diagnosticity of product names in m-shopping on consumer attitude towards the product. Moreover, the study tests the moderating influences of the individual characteristics of consumers (i.e., age, gender, and m-shopping experience) in the dynamics of the perceived diagnosticity impacting the product evaluations. The results of the study using an online survey reveal that the perceived diagnosticity of the product names significantly increases consumer attitude towards the product. Additionally, the moderating effects of gender, age, and m-shopping experience are all found significant: (1) The positive influence of the perceived diagnosticity of the product names is greater for males than for females. (2) The older the respondent, the more statistically significant the positive influence on diagnosticity. (3) The more respondents having m-shopping experience, the more positive the impact of the diagnosticity. Implications and limitations of the study are discussed.

호텔 레스토랑 고객의 특성, 이용 목적 및 준거 집단에 따른 선택 속성과 만족도에 미치는 영향 (The Effect on Selective Attribute and Satisfaction by Customer's Characteristics, Use and Reference Group for Hotel Restaurants)

  • 전진화;박광용;김종필
    • 한국조리학회지
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    • 제13권3호
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    • pp.220-238
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    • 2007
  • This study investigates the importance of customers who use hotel restaurants on the basis of literature and actual data, establishes positioning strategies to stimulate hotel restaurants amidst an intensely competitive market, and sets up marketing strategies that can be applied to hotel restaurant business from the analysis results. Determinant factors for hotel restaurants were service quality, food, atmosphere and cleanness, brand and reputation, the attitude and appearance of attendants, and variety of menu, in the order of importance. As for the analysis results for satisfaction, the higher the customers regarded on the attitude and appearance of attendants and the food of the restaurant, the higher the overall satisfaction, the intention of revisiting, and the intention of recommendation of the customers became. Therefore, the marketing and promotion staffs of hotel restaurants should search for the ways to meet these needs of customers as much as possible, and identify the usage inclinations and satisfaction level of customers when carrying out marketing activities and establishing customer relationship marketing strategies.

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명품브랜드를 향한 태도에 대한 소비가치 및 신념의 영향 (Influence of Consumption Value and Beliefs on Attitudes towards Luxury Brands)

  • 박주영;이상호;최자영
    • 한국의류산업학회지
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    • 제10권2호
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    • pp.191-197
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    • 2008
  • Despite increasing consumption of luxury brands, research about consumption of luxury brands is limited.The purpose of this article is to gain a deeper understanding of important role of intrinsic consumption motivations in consumption of luxury brands. This article investigated the relationships among consumption motivations, conspicuous consumption belief, Product quality belief, and attitude toward consumption of luxury brands using structural equation modeling. The results reveal that, other-oriented consumers were likely to have strong conspicuous consumption belief,whereas consumers with strong self-oriented value tended to place more importance on product quality attribute of luxury brands. Moreover, Consumers who take into account extended-self tended to have strong conspicuous consumption belief while consumer who put more importance on experientialism were more likely to have greater importance on product quality atthbute. And both conspicuous consumption belief and product quality belief influenced positive attitude formation toward luxury brands.

한국 연예인 광고모델 속성이 중국 의류제품과 전자제품 광고효과에 미치는 영향 (The Effect of Korean Celebrity Advertising Models on Advertising Effectiveness for Chinese Apparel and Electronic Products)

  • 뢰가;김한나
    • 한국의류학회지
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    • 제38권3호
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    • pp.386-396
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    • 2014
  • This study examined the effects of Korean celebrity advertising models on the advertising effectiveness for Chinese brands by comparing apparel products with electronic products. In addition, this study explored the effects of gender and monthly expenses on the evaluation of Korean celebrity advertising models. This study targeted 388 Chinese university students in China. The results show that Korean advertising models consist of five attributes (familiarity, visibility, credibility, similarity, and attractiveness) and that advertising effectiveness consists of three factors (attitude toward the advertisement, attitude toward the brand, and purchase intention). The impact of these five advertising model attributes on advertising effectiveness differ for apparel and electronic products. The results also indicate gender and expense differences in the evaluation of Korean celebrity models. We discuss the theoretical and managerial implications of the results along with potential limitations and future research directions.

커뮤니케이션 융합플랫폼의 크리에이티브 전략과 개인적 성향에 따른 광고효과 (Ads Impact of Communication Convergence Platform's Creative Strategy and Personal Attributes)

  • 김재영
    • 한국융합학회논문지
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    • 제11권9호
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    • pp.99-107
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    • 2020
  • 밀레니얼 하이 테크 미디어의 개인화된 특성은 기존의 정형화된 크리에이티브 문법을 깨트리고 있다. 파괴적인 하이 테크 미디어의 정보 형태는 소비자의 성향이나 특성에 따라 상이하게 수용된다. 이 연구의 목적은 하이테크 미디어의 효율적인 크리에이티브 전략 수립을 위한 가이드라인을 탐색해 보는데 있다. 소비자의 심리적 성향에서 소비자 혁신성은 하이 테크 미디어의 크리에이티브를 평가하는데 핵심적인 요인이다. 소비자의 혁신성과 하이 테크 미디어의 크리에이티브 유형에 대한 설득 커뮤니케이션 효과를 알아 본 결과는 다음과 같다. 구체적(추상적) 크리에이티브 유형은 혁신성이 낮은 소비자보다 혁신성이 높은 소비자에게 광고에 대한 태도, 브랜드 태도, 구매의도 그리고 구전의도에서 높게 나타났다.

글로벌 소비자문화 수용성에 관한 연구 - 타당성과 소비자동조성 및 글로벌 패션브랜드 구매태도와 관련성 - (Susceptibility to Global Consumer Culture - Scale Validation and Relationships with Consumer Susceptibility to Interpersonal Influence and Attitude toward Purchasing Global Fashion Brands -)

  • 전경숙;박혜정
    • 한국의류학회지
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    • 제33권9호
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    • pp.1419-1429
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    • 2009
  • This study tests the validity of the Susceptibility of Global Consumer Culture (SGCC) Scale that is composed of three dimensions, conformity to consumption trend, quality perception, and social prestige, on Korean consumers. The study also identifies the relationships with consumer susceptibility to interpersonal influence and attitude toward purchasing global fashion brands. Utilizing the convenience sampling method, college students aged over 20 living in the Seoul metropolitan area were selected. Three hundred questionnaires were used in the statistical analysis, exploratory and confirmatory factor analysis, paired t test, and path analysis using structural equation modeling. Confirmatory factor analysis revealed that the SGCC scale measured by three dimensions fit well for young Korean consumers. Path analysis showed that identical conformity positively influences all three dimensions of the SGCC scale and that informational conformity positively influences purchasing intention toward global fashion brands. Among the three dimensions of SGCC, quality perception and social prestige positively influence purchasing intention toward global fashion brands.

감정유형이 판매원에 대한 고객평가와 행동의도에 미치는 영향 (Effect of the Customer Emotion to Salespersons in Service Encounter on Customer Evaluation and Behavioral intention)

  • 이옥희
    • 패션비즈니스
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    • 제17권2호
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    • pp.136-150
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    • 2013
  • This study investigates the effect of customer emotions on customer evaluation and behavior intention. The subjects used in this study were customers of a fashion shop in Sunchon South Korea. The questionnaires were conveniently sampled from July 2010 to August, 2010. Questionnaire data from 335 customers of a national brand were analyzed through a reliability analysis, factor analysis, and multiple regression analysis. The results of this study are as follows. First, emotions of customer were divided into 2 patterns, positive emotion and negative emotion. Second positive emotion have significant (+) influences on the trust and negative emotion have significant (-) influences on the trust. Third positive emotion have significant (+) influences on the customer orientation and negative emotion have significant (-) influences on the customer orientation. Forth, the emotions of customer have a considerable impact on the interaction intention. And the positive emotion have significant (+) influences on the word-of-mouth intention and negative emotion have not a considerable impact on it. Fifth the positive emotion have significant (+) influences on the attitude toward store and repurchase intention, and negative emotion have significant (-) influences on the attitude toward store and repurchase intention.