• Title/Summary/Keyword: Behavior-based Conflict

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Study on Crisis Conflict Culture Communication : Focusing on Information Specificity in SNS (위기갈등문화에 대한 소통방식 연구 :SNS 메시지 구체성을 중심으로)

  • Li, Xiao-Fan;Kim, Jung Kyu
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.2
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    • pp.251-256
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    • 2020
  • Based on the development of SNS in Mobile and Internet, crisis management is regarded as an important issue that determines the rise and fall of businesses. This study aims to contribute to more efficient implementation of crisis management messages by examining the relationship between the strategy of crisis management communication and the level of specificity of the message. The study found that consumers evaluated the crisis-hit company's acceptance communication strategy to show a higher level of integrity, reliability and appropriateness than the defensive strategy. However, this main effect is mediated by the specificity (high specificity vs. low). Specifically, consumers' assessment of crisis management messages and information-seeking behavior were found to be most favorable when used in a mixture of acceptance strategies and high specificity. Conversely, the lowest effect was the combination of defense strategy and high specificity. Based on these results, the theoretical discussions is described for crisis management practitioners of enterprises and organizations.

A Case Study on Differences between High- and Low-Sales Organizations (With a focus on the Coaching behavioral of sales managers at K) (판매성과가 높은 조직과 낮은 조직의 차이에 대한 사례연구 (K사 판매관리자의 코칭행동을 중심으로))

  • Kim, Sang-Bum
    • CRM연구
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    • v.3 no.1
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    • pp.49-71
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    • 2010
  • This study set out to shed more specific light onto sales managers' coaching and salespersons'organizational commitment and role perceptions, which have been proven to work as important variables in salespersons' performance. It thus conducted an in-depth investigation into the overall sale management activities of sales managers from five high-sales organizations and five low-sales organizations and analyzed differences between them. The interviews of the ten sales managers were combined and analyzed. As a result, the ones from the high-sales organizations demonstrated the following characteristics: first, the salespersons of the high-sales organizations were strongly committed to the goals and values of their organizations. Second, the salespersons of the high-sales organizations had clear perceptions of their roles and showed relatively fewer role conflicts than those of the low-sales organizations. Third, the sales managers of the high-sales organizations demonstrated coaching behavior strongly. They provided positive feedback and role models for the salespersons to follow, thus earning great respect from them and maintaining trust-based relationships with them. And finally, the sales managers' organizational commitment and role perceptions had positive impacts on the salespersons' organizational commitment and role perceptions. Those research findings indicate that sales managers' organizational commitment and role perceptions can be a positive role model to salespersons and that such a role model can have influences on salespersons' performances as part of the characteristics of coaching behavior.

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Agent-based Speed Management Strategy for Freeway Traffic Safety (Methodology and Evaluation) (고속도로 교통사고 예방을 위한 에이전트 기반 속도관리 전략 (방법론 및 평가))

  • Song, Tae-Jin;O, Cheol
    • Journal of Korean Society of Transportation
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    • v.29 no.4
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    • pp.17-28
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    • 2011
  • This study proposed a speed management strategy for the enhancement of traffic safety on freeways. A novel feature of the proposed strategy is to provide desirable speed information to individual vehicles. A microscopic traffic simulator, VISSIM, was used for the performance evaluation. Vehicle trajectory data were used to evaluate the various speed management scenarios including the different levels of proportions of heavy vehicles. The proposed speed management strategy would be a useful precursor for developing an effective traffic control and operations system to prevent traffic accidents on freeways.

Effect of mixing with non-familiar piglet on change of body temperature (이복자돈과의 체중별 합사가 자돈의 체온변화에 미치는 영향)

  • Kim, Kwang-Sik;Cho, Eun-Seok;Kim, Young-Hwa;Kim, Jo-Eun;Seol, Kuk-Hwan;Kim, Ki-Hyun
    • Korean Journal of Agricultural Science
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    • v.42 no.3
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    • pp.231-235
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    • 2015
  • This study was performed to investigate the change of the body surface temperature during socialization of weaning pigs. A total of 108 piglets (Landrace 60 and Yorkshire 48) aged 31 (${\pm}1.1$) day was used for this study. Experiment was designed as follows; familiar group (T1), randomly mixed with unfamiliar piglets (T2), mixed based on weight of unfamiliar piglet (T3). The transport and mixing of pigs were performed at 10:00, and then body surface temperature was taken by thermo-graphic camera after 4 hours (14:00). Average surface temperature and hot-spot-temperature, which is the hottest spot of the body surface, were analyzed using Testo IRsoft 3.1 software. Average temperature of body surface were 36.0, 38.2, and 37.5 in T1, T2, and T3, respectively. Average of body surface temperature in T2 and T3 were higher (p<0.001) than T1, and average temperature of body surface of T3 was greater (p<0.001) than that of T2. The hot-spot-temperature of T1, T2, and T3 were 38.7, 39.5, and 39.6, respectively. The hot-spot-temperature of T2 (p<0.01) and T3 (p<0.001) were significantly higher than that of T1. Above results demonstrate that grouping unfamiliar pigs leads to increase in the body temperature possibly by pigs aggressive behavior during social conflict. By the result on average body temperature, this study suggests that the mixing with similar body weight would increase the struggle time and frequency.

Performance Improvement of the Statistic Signature based Traffic Identification System (통계 시그니쳐 기반 트래픽 분석 시스템의 성능 향상)

  • Park, Jin-Wan;Kim, Myung-Sup
    • The KIPS Transactions:PartC
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    • v.18C no.4
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    • pp.243-250
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    • 2011
  • Nowadays, the traffic type and behavior are extremely diverse due to the appearance of various services on Internet, which makes the need of traffic identification important for efficient operation and management of network. In recent years traffic identification methodology using statistical features of flow has been broadly studied. We also proposed a traffic identification methodology using payload size distribution in our previous work, which has a problem of low completeness. In this paper, we improved the completeness by solving the PSD conflict using IP and port. And we improved the accuracy by changing the distance measurement between flow and statistic signature from vector distance to per-packet distance. The feasibility of our methodology was proved via experimental evaluation on our campus network.

The Influence of Gender Role Conflicts, Professional Nursing Values and Career Preparation Behaviors of Male Nursing Students (남자 간호대학생의 성역할 갈등, 간호전문직관이 진로준비행동에 미치는 영향)

  • Lee, Young-Ok;Wu, XiangLian
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.7
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    • pp.173-181
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    • 2019
  • The purpose of this study was to identify the effects of gender role conflicts, professional nursing value on career preparation behaviors of male nursing university student. Data were collected from 127 male nursing university student in grade 2-4 by using structured questionnaires from July 1 to November 30, 2018. The collected data were analyzed by descriptive statistics, independent t-test, ANOVA, Pearson's correlation coefficients and stepwise multiple regression by using SPSS Win 24.0 program. Multiple regression analysis showed that the predictors of career preparation behaviors were professional nursing values(${\beta}=0.28$, p=.001), satisfaction with major (${\beta}=0.23$, p=.006), club(${\beta}=.19$, p=.020) and the regression equation explained 20.8% of career preparation behaviors. Based on the results of this study, it is necessary to provide career educational programs considering according to the academic year of male nursing students and to develop educational programs to improve the nursing professionalism of male nursing students.

Study on Justification of the Legislation of Multimedia -Literacy Education to Solve Side Effects of Improving Social Functions of SNS in the knowledge Information Society (Based on Ajzen's Theory of Planned Behavior) (지식정보화사회에서 SNS의 사회적 기능 향상에 따른 부작용 해결방안을 위한 멀티미디어 -리터러시 교육 법제화의 당위성에 관한 연구(Ajzen의 계획된 행위 이론을 기반으로))

  • Shin, Seungyong
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.3
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    • pp.89-94
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    • 2021
  • Recently, the boundaries between people who produce and consume digital contents disappears due to the massive developments in information and communications technology (ICT) and the rapidly increasing spread of smartphones unlike in the traditional mass media (e.g., newspapers, radios, and TVs). Through the open service platform, the problem perception for each individual remains the same, but the problem solving methods varies as the service types have been diversified. The creation of added value through the growth of the new media platform industry is expected to enrich our lives, but it can also cause severe social side effects. For example, communication problems between social classes due to the information gap have led to generational conflict, and if such problems persist, it can cause national and social losses. Therefore, this paper analyzes the policy efforts to resolve the information gap and the necessity of the legalization of multimedia literary education to maximize the synergy effect through psychological model.

Resupply Behavior Modeling in Small-unit Combat Simulation using Decision Trees (소부대 전투 모의를 위한 의사결정트리 기반 재보급 행위 모델링)

  • Seil An;Sang Woo Han
    • Journal of the Korea Society for Simulation
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    • v.32 no.3
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    • pp.9-21
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    • 2023
  • The recent conflict between Russia and Ukraine underscores the significant of military logistics support in modern warfare. Military logistics support is intricate and specialized, and traditionally centered on the mission-level operational analysis and functional models. Nevertheless, there is currently increasing demand for military logistics support even at the engagement level, especially for resupply using unmanned transport assets. In response to the demand, this study proposes a task model of the military logistics support for engagement-level analysis that relies on the logic of ammunition resupply below the battalion level. The model employs a decisions tree to establish the priority of resupply based on variables such as the enemy's level of threat and the remaining ammunition of the supported unit. The model's feasibility is demonstrated through a combat simulation using OneSAF.

Environmental Factors, Types of Bullying Behavior, and Psychological and Behavioral Outcomes for the Bullies (괴롭힘 가해자의 환경적 요인, 괴롭힘 행동유형, 가해자의 심리.행동적 결과에 대한 연구)

  • Lee, Myung-Shin
    • Korean Journal of Social Welfare
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    • v.51
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    • pp.29-61
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    • 2002
  • This study was designed to find out the determinants of types of bullying behavior, and the effects of types of bullying behavior on the bullies. For this purpose, a hypothetical model which explains the relationships among 6 environmental factors, 5 types of bullying behavior, and 5 outcome variables for the bullies was developed. Using the data collected from 177 junior and high school students who have bullied the other students, the hypothetical model was tested. For data analysis, a path analysis was used, and the best-fitting model was found (df=78, GFI=0.953, CFI=1.00). As a result of analyzing the model, types of bullying behavior were found to be determined by the different environmental factors: Isolation was determined by 2 factors (feeling of isolation from friends, exposure to bullying), social bullying by 2 factors (lack of support from parents, exposure to bullying), verbal bullying by conflicts with parents, physical bullying by 3 factors (lack of support from parents, exposure to isolation and exposure to bullying), and instrumental bullying by lack of support from parents. On the other hand, the pleasure that the bullies feel after bullying behavior was increased by isolation, verbal bullying and physical bullying, while decreased by instrumental bullying. Guilt feeling was decreased by isolation and instrumental bullying, while increased by physical bullying. Isolation increased the tendency of blaming the victim. Isolation and instrumental bullying increased bullies' self-esteem, while social bullying decreased self-esteem. Verbal bullying increased the extent of bullying, while instrumental bullying decreased the extent of bullying. Based on the findings, the intervention strategies to change the bullies' attitudes toward victim, and to increase social support from the significant others as well as the effective ways to reorganize the school environment in order to reduce and prevent bullying behavior were suggested.

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The Effects of Psychological Contract Violation on OS User's Betrayal Behaviors: Window XP Technical Support Ending Case (심리적 계약 위반이 OS이용자의 배신 행동에 미치는 영향: 윈도우 XP 기술적 지원서비스 중단 사례)

  • Lee, Un-Kon
    • Asia pacific journal of information systems
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    • v.24 no.3
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    • pp.325-344
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    • 2014
  • Technical support of Window XP ended in March, 8, 2014, and it makes OS(Operating System) users fall in a state of confusion. Sudden decision making of OS upgrade and replacement is not a simple problem. Firms need to change the long term capacity plan in enterprise IS management, but they are pressed for time and cost to complete it. Individuals can not help selecting the second best plan, because the following OSs of Window XP are below expectations in performances, new PC sales as the opportunities of OS upgrade decrease, and the potential risk of OS technical support ending had not announced to OS users at the point of purchase. Microsoft as the OS vendors had not presented precaution or remedy for this confusion. Rather, Microsoft announced that the technical support of the other following OSs of Wndow XP such as Window 7 would ended in two years. This conflict between OS vendor and OS users could not happen in one time, but could recur in recent future. Although studies on the ways of OS user protection policy would be needed to escape from this conflict, few prior studies had conducted this issue. This study had challenge to cautiously investigate in such OS user's reactions as the confirmation with OS user's expectation in the point of purchase, three types of justice perception on the treatment of OS vendor, psychological contract violation, satisfaction and the other betrayal behavioral intention in the case of Window XP technical support ending. By adopting the justice perception on this research, and by empirically validating the impact on OS user's reactions, I could suggest the direction of establishing OS user protection policy of OS vendor. Based on the expectation-confirmation theory, the theory of justice, literatures about psychological contract violation, and studies about consumer betrayal behaviors in the perspective of Herzberg(1968)'s dual factor theory, I developed the research model and hypothesis. Expectation-confirmation theory explain that consumers had expectation on the performance of product in the point of sale, and they could satisfied with their purchase behaviors, when the expectation could have confirmed in the point of consumption. The theory of justice in social exchange argues that treatee could be willing to accept the treatment by treater when the three types of justice as distributive, procedural, and interactional justice could be established in treatment. Literatures about psychological contract violation in human behaviors explains that contracter in a side could have the implied contract (also called 'psychological contract') which the contracter in the other side would sincerely execute the contract, and that they are willing to do vengeance behaviors when their contract had unfairly been broken. When the psychological contract of consumers had been broken, consumers feel distrust with the vendors and are willing to decrease such beneficial attitude and behavior as satisfaction, loyalty and repurchase intention. At the same time, consumers feel betrayal and are willing to increase such retributive attitude and behavior as negative word-of-mouth, complain to the vendors, complain to the third parties for consumer protection. We conducted a scenario survey in order to validate our research model at March, 2013, when is the point of news released firstly and when is the point of one year before the acture Window XP technical support ending. We collected the valid data from 238 voluntary participants who are the OS users but had not yet exposed the news of Window OSs technical support ending schedule. The subject had been allocated into two groups and one of two groups had been exposed this news. The data had been analyzed by the MANOVA and PLS. MANOVA results indicate that the OSs technical support ending could significantly decrease all three types of justice perception. PLS results indicated that it could significantly increase psychological contract violation and that this increased psychological contract violation could significantly reduce the trust and increase the perceived betrayal. Then, it could significantly reduce satisfaction, loyalty, and repurchase intention, and it also could significantly increase negative word-of-month intention, complain to the vendor intention, and complain to the third party intention. All hypothesis had been significantly approved. Consequently, OS users feel that the OSs technical support ending is not natural value added service ending, but the violation of the core OS purchase contract, that it could be the posteriori prohibition of OS user's OS usage right, and that it could induce the psychological contract violation of OS users. This study would contributions to introduce the psychological contract violation of the OS users from the OSs technical support ending in IS field, to introduce three types of justice as the antecedents of psychological contract violation, and to empirically validate the impact of psychological contract violation both on the beneficial and retributive behavioral intentions of OS users. For practice, the results of this study could contribute to make more comprehensive OS user protection policy and consumer relationship management practices of OS vendor.