• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2001년도 추계학술대회 논문집
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• pp.403-406
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• 2001

eBusiness 환경속에서 기업들의 주요한 관심사는 eSCM 통합을 통한 경쟁력 획득에 있다. 파트너쉽에 기반한 성공적인 eSCM 통합을 이루고, 궁극적으로는 고객 만족을 달성하기 위해서는 eSCM에 대한 참여 기업 간 공동 성과 측정 시스템을 만들고, 이를 통해 공급사슬 통합에 관련된 비용/효과에 대해 명확하게 이해하도록 하는 것이 핵심이다. 이러한 참여 기업들 사이의 공동의 성과 측정시스템을 활용하기 위해서는 재무적 그리고 비재무적 성과 사이의 균형을 성취하기 위한 강력한 도구인 Balanced Scorecard와 eSCM의 연계에 기반한 드릴다운(drill-down) 방식의 성과 측정을 통해 공급사슬의 다른 수준에 대한 성과 측정이 이루어져야 한다. 본 연구에서는 BSC와 eSCM의 연계를 위해 BSC를 eSCM관점에서 재정립하고, 드릴다운(drill-down)방식에 기반한 eSCM 성과 측정 시스템 활용을 위한 기본 틀을 제시하고자 한다.

• 산업공학
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• 제16권3호
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• pp.382-391
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• 2003

Supply chain performance management is the essential part of various business activities in supply chain management area, and integrating it with general business management improves the supply chain performance. Although supply chain performance management is important and expected of market growth, there are few researches on this area and lack of practical applications. To resolve these problems, this paper presents a new performance management methodology for a supply chain integrating SCOR (Supply Chain Operational Reference) model and Balanced Scorecard (BSC). And we develop a framework of the Supply Chain Performance Management System (SCPMS) based on this methodology, and implement a prototype system.

• 한국IT서비스학회지
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• 제5권2호
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• pp.39-58
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• 2006

The e-business strategies ultimately pursue creating the maximal value for customers through the competitive advantages and business opportunities newly created on the basis of information technologies. For the realization of e-business strategies, the successful implementation and operation of e-business system must be the crucial activities in and out of an organization. Therefore, in physical world, there were lots of interests that what kind of key factors can lead the success of e-business system. Moreover, in the field of academia also, there have been many research results for investigating and finding out the key success factors for e-business system. However, the perceptual level of the significance of key success factors that organization members perceive can be changed over each phase of system life cycle such phases as introduction, growth, maturity, and decline. This study investigated that there might be significant differences in the perceptual level regarding importance of success factors among phases of system life cycle.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 2000년도 춘계공동학술대회 논문집
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• pp.653-656
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• 2000

본 연구에서는 정보기술 및 시스템이 제조기업의 경영성과에 미치는 영향을 평가하기 위해 사전평가, 과정평가, 사후평가의 3단계 성과평가모델을 제안하고 특히, 사후평가에서는 BSC(Balanced Scorecard)의 4가지 관점인 재무, 내부 프로세스 평가영역에 대해 구매, 설계, 생산, 물류, 판매, 서비스, 연구/개발, 환경의 8가지 핵심 업무 영역으로 구분하고, 조직(학습 및 성장), 고객 평가영역에 대해서는 기업전체 또는 각 단위 사업부문별 평가를 바탕으로 각 영역별 KPI(Key Performance Index)와 KPI 영향도를 측정한다. 이러한 평가모델을 통해 시스템 도입과 활용의 전 과정을 고려하여 시스템이 업무 영역간의 재무적, 비재무적 성과에 미치는 영향을 분석할 수 있다.

• 한국정보시스템학회지:정보시스템연구
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• 제20권3호
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• pp.25-40
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• 2011

Small and Medium sized hospitals are exposed to severe managerial environments recently. Around 8.0% of the hospitals are bankrupted every year. The adverse managerial environment does not only come from external factors such as patients' preference for larger hospitals, regulations on the medical charges; more serious problems come from the way the medium and small sized hospitals deal with those exogenous changes including lack of management skills, lack of change management skills, lack of managerial decision support systems, etc. This paper aims to support managers to make decisions regarding the exogenous changes. This paper can be interpreted as an attempt of a merge of the two techniques; BSC and system dynamics. Starting with a BSC system, the development of a system dynamics model can take advantages of the BSC information.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 2000년도 춘계공동학술대회 논문집
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• pp.441-444
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• 2000

본 연구에서는 분류된 5가지 행정모델을 이용하여 현재 국내 행정모델의 특성을 추출하고, 아울러 행정모델의 전환에 대하여 논의하게 되며, 이를 통하여 한국 행정은 기계적 행정모델에서 네트워크 행정모델로의 이행 시점에 있음을 밝히고자 한다. 네트워크 행정모델 하에서는 지식, 정보, 자료, 멀티미디어 등을 통합한 개념인 Contents가 다양하게 공유되는데, 이 중에서 공유 및 활용의 효과가 가장 큰 것이 지식이다. 네트워크 정부모델 하에서는 지식의 의존도가 그만큼 높아지게 된다. 따라서 지식을 효율적으로 이용하기 위한 방안으로 Knowledge Portal 개념을 도입하여 행정지식을 사용자 관점에서 분류하고, 이를 통하여 Personalization 전략과 Codification 전략의 상호 보완적인 활용이 가능함을 제시한다. 아울러 지식 기반 행정의 구축을 위해서는 제도의 변화가 필요하며, 이러한 제도 중 성과측정 분야를 집중적으로 논의하게 되며, 이를 위하여 Balanced Scorecard의 개념을 도입하여 행정대상, 행정주체, 예산, 학습의 균형적인 성과측정 방안에 대하여 논의하고자 한다.

• Asia pacific journal of information systems
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• 제14권1호
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• pp.23-41
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• 2004

This paper proposes an empirical evidence about contextual factors which determine perceived business performances of small firms resulted from IT investment. In this paper, small firms are defined as firms of which total employees are below fifty. These small firms account for 95% of total number of private companies in Korea. We used a perceived IT performance model based on Balanced Scorecard framework to evaluate IT performance of small firms. And data were collected by Web and e-mail survey method with multiple screening. Statistical results show that business performance of small firms are differentiated in terms of firm size, location, longevity, age of owner, education level of owner, while industry sector, profitability, sex of owner don't make significant differences.

• 한국철도학회논문집
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• 제9권4호
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• pp.388-393
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• 2006

Recently, Korean government demands that public sectors like railway construction should improve their management efficiency. It is necessary for railway construction supported by government budget to aim at the companywide management efficiency. The Balanced Scorecard (BSC) is known as integrated performance management framework that helps a company to translate strategic objective info relevant performance within an organization. This paper focuses on relationship between KPIs (Key Performance Indicators) used to measure the performance of railway construction industry and process KPT for BPM (Business Process Management). Also, the vision and strategies of the railway construction is introduced, and the CSFs (Critical Success Factors) and the KPI based on BSC is developed. Finally, this paper explores that there is a possibility to fulfill the strategic objectives of railway construction industry through the connectivity between KPI based on BSC and process KPI based on BPM. We explain the detailed procedures with an example of railway construction industry.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2007년도 추계학술대회 논문집
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• pp.1694-1714
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• 2007

This study is to estimate economic benefits of Standardization R&D of Urban Rail System. Benefit was to be realized through standardization of main areas such as train vehicle, railway, power system, and signal system. To derive and calculate the quantitative benefit, the sources of economic impact was divided into three dimensions -operational cost savings, import substitution, and safety effects. Economic effect of the standardization was categorized based on a modified BSC model. Economic benefits from time and labor savings are converted into cost savings. Import substitution and investment multiplier effect have a positive impact in addition to cost savings. The estimation of the standardization R&D of Urban Rail System was conservatively estimated 370 billion Won. Cost effectiveness of standardized safety system was conservatively translated into economic benefit in this analysis. This study provides a practical guide to economic evaluation of the various railway R&D projects.

• 한국정보시스템학회지:정보시스템연구
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• 제15권2호
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• pp.95-123
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• 2006

It is needed to evaluate information systems actively which has already developed to improve future performance of the organization and foster the activation of information system. The introduction or development of information system also can bring about a organizational success. To measure exactly the organizational performance of information systems, it is needed to develop a new valuation model for a specific information system from a objective pint of view, as well as to equip a standard methodology using BSC measurement. The information system valuation from a objective point of view is of importance as the basic information for the decision to obtain information system. This paper takes aim at investigating a new information system valuation model and developing a information system valuation system using case-based reasoning for predicting currency value of information system in each organization. A new information system valuation system is developed as a web-enabling base. Using this, users are able to estimate the value of specific information system on a real time efficiently.