• Title/Summary/Keyword: B2C e-Commerce

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Developing XML Messaging System for Supply Chain Management (공급사슬관리를 위한 XML 메시징 시스템 개발)

  • 김용수;임종선;주경준;주경수
    • Journal of Internet Computing and Services
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    • v.3 no.5
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    • pp.1-8
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    • 2002
  • Because XML is a W3C standard and has characteristics like platform-independent, it has a critical role in e-commerce. Business rules and procedures should be standardized for efficient B2B integration, But a lot of companies are its own XML documents instead of standard document, Therefore many organizations try to make standards for e-commerce based on framework. Also, in case use supply chain administration system, because document transmit between corporation use on-line, need messaging system that can transfer XML message In this paper, XML messaging system is designed and implemented. Client requests service in XML and server returns response in XML in this system, So we con more easily and efficiently to exchange document between company this XML messaging system.

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Trends of Electronic Catalog Standardization (전자카탈로그 표준화 동향)

  • 김선호;이상구;김성혁;최문실;윤영석;김유석
    • The Journal of Society for e-Business Studies
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    • v.6 no.1
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    • pp.35-53
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    • 2001
  • Electronic catalog is a kind of electronic document to exchange product and service data for B2B or B2C EC(electronic commerce). Up to date a lot of selution/service providers which develop EC systems such as shopping malls, have constructed electronic catalogs. However, they use different contents, formats, and exchange methods without a standardized concept and consistent definition of components. This causes problems that time and cost to develop catalogs are duplicated and data exchange across e-marketplaces is difficult. In order to resolve these problems, standardization works for electronic catalog are carried out inside and outside the country. In this paper, we introduce types of standards concerned with electronic catalog, trends of standardization activities, and domestic standardization activities by industry such as electronics, automobile, shipbuilding, heavy industry, steel, electricity, construction, distribution, biomedical, and textile.

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An Introduction on the Customer Reaction Encouragement System for E-Commerce Customer Satisfaction : Extension of Customer Response System (전자상거래 고객만족을 위한 고객반응유도시스템 도입 : 고객응대시스템의 확장을 중심으로)

  • 서순모;이종호
    • The Journal of Society for e-Business Studies
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    • v.9 no.1
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    • pp.237-254
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    • 2004
  • A customer satisfaction at business activity has influence on affirmative customer reaction. The customer reaction encouragement system(CRES) is to expand the present customer response concept in this paper. The CRES application can make real-time connection between customers and sellers at EC(B2C) environment, and on the basis of this application, it can derive the positive customer reaction encouragement. In this paper, the comparison results between new EC system applied for the CRES and present EC system are proposed.

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A Study of Integrated E-Catalog system based on Web Services (Web Services 기반의 통합형 전자 카탈로그 시스템에 관한 연구)

  • 김명진;김창수;김윤기;정회경
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2004.05b
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    • pp.229-233
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    • 2004
  • According as internet and Information-Communication technology develop with the fast speed, Electronic Catalog that is used B2B or B2C electronic commerce is important element middle who can express well special quality of corporation's goods and product most effectively from internet space. But, several problems that creation of Electronic Catalog and standard absence about application that can say as importance technology base in electronic commerce and market newcomers who is constructing each other dissimilar system and take part in electronic commercial transaction can not use Electronic Catalog information exchange and transaction are happening. So that this treatise can use Electronic Catalog document that user who define Electronic Catalog document structure that can process information of goods configurationally and takes part in transaction is defined in electronic commerce hereupon, integration style Electronic Catalog system design and embody. This system did useful information that can not get from various advantage and catalog document such as business all-in-one and interoperability in different environment that Web Services through interlock with Web Services has so that can get Web Services.

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A Method For Solving the Problem of Existing EDI System by Using XML (XML을 이용한 기존 EDI 시스템의 문제점 극복방안)

  • 장민석;김상중
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2001.05a
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    • pp.275-278
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    • 2001
  • The importance of EDI is growing more and more as the trend of E-Commerce is changing to B2B from B2C. So far WEB-EDI system using HTML has substituted for existing traditional VAN-EDI system. But the critical problem of WEB-EDI is that integrating among the internal systems in the company is difficult. In this paper we suggests a method for integrating the internal data and thus internal systems by using XML, a second generation markup language.

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A Study of the Scope and the Electronization of Electronic Letter of Credit in the Practitioner's Perspective (전자신용장의 활용범위와 '전자화' 정도에 대한 연구: 실무자적 관점을 중심으로)

  • Chung, Yong-Kyun;Jeong, Jae-Yeon
    • International Commerce and Information Review
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    • v.15 no.2
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    • pp.429-455
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    • 2013
  • This paper investigates the extent and scope of electronization of Letter of Credit and examines the obstacles in the course of electronization of Letter of Credit. For this purpose, this paper adopts two track methodologies. First, we study the electronization of Letter of Credit in the macro perspective. It means that we analyze the scope and the extent of electronization of electronic Letter of Credit in the national economy as a whole. Second, we utilize the case study approach to examine the electronization of Letter of Credit in micro perspective. In other words we examine individual commercial banks in Korea. For this purpose, we analyze the data from two commercial banks out of four largest domestic banks in Korea. For example, we select two commercial banks in Korea and ask current status of electronization of Letter of Credit, i.e, the utilization of EDI L/C, e-L/C, and e-B/L. A major finding of our study is that the extent of electronization is not negligible in micro perspective as well as in macro perspective. In micro perspective, two commercial banks utilize EDI letter of credit in a critical sense. On the other hand, they seldom uses e-L/C and e-B/L in international transaction. This study shows that major bottlenecks for the electronization of Letter of Credit are pessimistic perception of SME entrepreneurs toward the electronization of Letter of Credit and the high costs of system building. We conclude that unlike superficial perception, there is a considerable progress toward the electronization of Letter of Credit in micro perspective.

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The Study on Intention to Use for Social Commerce of Online Group-Buying : Focused on Chinese Users (온라인 공동구매형 소셜커머스의 이용의도에 관한 연구 : 중국 이용자를 중심으로)

  • Pang, Ying Ying;Kim, Hyun Mo;Park, Joo Seok
    • Journal of Information Technology Services
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    • v.16 no.3
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    • pp.127-146
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    • 2017
  • The convergence of e-commerce and social media have given rise to a social commerce of online group-buying. Social commerce of online group-buying is a subset of B2C (Business to Consumer) and uses social media for marketing to facilitate online buying of products and services. The social commerce of online group-buying offers new and popular products or services every day, and uses social media to bring together separated consumers. In these backgrounds, we think that personality trait associated with seeking new and popular products or services, and social influence from social media are likely to be related to intention to use in social commerce of online group-buying. This study aims to examine and analyze novelty seeking and social influence that influence intention to use in social commerce of online group-buying in China. Our research model, which included novelty seeking and social influence, was developed based on the technology acceptance model. A questionnaire survey was carried out for empirical analysis. The results of empirical analysis based on a sample of 218 users showed that novelty seeking has a significant positive impact on intention to use, and social influence has a significant positive impact on perceived usefulness. We suggested academic implications and practical implications based on our empirical research.

An Empirical Comparative Study of Overall Service Quality Path on Consumer Performance of B2C Electronic Commerce in Korea, China and Japan (한.중.일 3개국 B2C 전자상거래의 전반적 물류서비스 품질 영향경로와 고객성과에 관한 실증적 비교연구)

  • Joo, Hye-Young;Choi, Seok-Beom
    • International Commerce and Information Review
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    • v.14 no.2
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    • pp.497-521
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    • 2012
  • This paper is to conduct comparative analysis of the impact of overall logistics service quality and its different influence across countries in internet shopping mall context. After reviewing the different approaches given by the literature, SEM analysis was used to testify the hypotheses. A questionnaire based on personal survey was conducted from internet shopping mall users in Korea, China, Japan. This paper collected data from 786 respondents in the countries. Structural equation modeling was also applied to these data to test relationships among the variables in the study. The empirical results of this study are summarized as follows. First, overall logistics service quality of internet shopping mall has a positive direct effect on the consumer assurance as well as consumer satisfaction. Second, consumer assurance and consumer satisfaction have mediated effects between overall logistics service quality and post-purchasing behaviors intention. Third, its effect size of the '$GLSQ{\rightarrow}$ consumer assurance' and the '$GLSQ{\rightarrow}$ consumer satisfaction' links are the same in each country. However, that of the consumer assurance and the consumer satisfaction for the organizational performance are different for each country.

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소기업 비즈니스모델 : LBS를 활용한 웹기반의 퀵서비스 ASP 사업모델

  • 박종식
    • Proceedings of the CALSEC Conference
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    • 2003.09a
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    • pp.313-318
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    • 2003
  • ■ 인터넷 전자상거래의 성장에 따라 e-Commerce 인프라 서비스로서 물류에 대한 시장수요의 급격한 증대 ㆍ인터넷 전자상거래, 특히 B2C 인터넷 쇼핑목의 성장에 따른 사업기회를 포착하기 위하여 EC 사업자와 연계하여 운영할 수 있는 ASP 방식의 퀵서비스 Gateway에 대한 개발 필요성이 높아지고 있음. ■ 소화물택배 시장의 성장과 함께 퀵 서비스에 대한 기업 및 개인 고객의 수요 역시 지속적인 성장 추세를 보이고 있음 ㆍ 오프라인의 기업고객 및 개인고객의 수요에 부응할 수 있는 고품질의 서비스를 안정적으로 제공하기 위한 측면에서도 "퀵서비스 ASP"사이트 구축에 대한 필요성이 높아지고 있음(중략)

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An Empirical Study on the Characteristics of Korean B2C Exporters (우리나라 온라인 수출기업의 특성에 관한 실증연구)

  • Chang, Sang-Sik;Park, Kwang-So;Nam, Kyung-Doo
    • Korea Trade Review
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    • v.41 no.3
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    • pp.43-62
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    • 2016
  • As global online business expands, direct overseas sales, where company directly sells products to foreign consumers, has become a new trend. The purpose of this study is to find out the characteristics of B2C Korean online exporters. This study analyzes export companies, 45,267 doing offline business and 205 online, and the two findings drawn from the study are as follows: First, B2C online exporters shipped 4-5 times more products to 10-13 times more countries than offline exporters. It also showed higher rate of export persistency. Second, from using gravity model analysis, it was found that export through online sales removes distance barrier by 60% more than offline. In addition, Free Trade Agreement appears to help boost online overseas sales. This study has significance in that it is the first analysis on B2C online export using actual proof, and it can be differentiated by other researches in terms of identifying the traits of Korean online export.

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