• Journal of the Korea Institute of Information and Communication Engineering
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• v.7 no.7
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• pp.1582-1589
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• 2003

It is said that electronic documents to exchange information about goods and service in electronic form for electronic commerce between enterprise and enterprise(B2B) liver or enterprise and consumer(B2C) are e-Catalog, e-Catalog used in electronic commerce is important element that can express well enterprise's special quality of goods and product effectively from infinite Internet space. However, e-Catalog system been using in electronic commerce is no clear concept and consistent component etc. and is constructing each other dissimilar system and there is shortcoming that can not use e-Catalog information in exchange and transaction thereby. Hereupon, in this paper, defined e-Catalog document rescue that can process goods information configurationally using XML Schema to increase interoperability in selfishness species system. Also, change e-Catalog document that was defined as XML to e-Catalog document of other structure using XSLT and designed and embody integrated e-Catalog system so that may manage.

• Journal of Korean Society for Quality Management
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• v.29 no.4
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• pp.116-132
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• 2001

The world wide web has been growing rapidly. Due to the development, many companies are using the e-commerce through the web as an another tool for the their deal with customers. The internet is utilized as the new distribution business and channel for the most companies. This innovative changes made many people to purchase products through the web. However, there are a lot of problems during the process of supply chain channels. This research is about the impact of service quality on the customer satisfaction in the business-to-consumer(B2C) e-commerce. It was performed by utilizing the methodology for measuring the degree of service quality which has been adopted in the service quality research area. The quality of service is made up of six dimensions(factors): reliability, responsiveness, assurance, empathy, tangible, and convenience. Therefore, we studied the influence of these six factors upon the customer satisfaction, and the results will be summarized.

• International Area Studies Review
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• v.22 no.3
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• pp.149-174
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• 2018

This paper takes a close look at technology related services of e-Commerce companies from the viewpoint of B2C customers. The goal is to determine at which specific points of the customer purchase journey changes should occur, to address consumers' personal needs more effectively. All ten technologies examined fall into one of the following steps of the customer purchase journey: Decision Making, Payment Methods, and Delivery. AHP was utilized to clarify the preferences of millennials from Germany and Korea. The findings show that factors such as country of origin and gender had an impact on the preferences of the survey participants. In case of Germany, women replied that a change in Payment Methods would lead to significant enhancement of their shopping experiences, whereas men favored Decision Making. As for Korea, both genders stated that Decision Making should be the focus of marketers' efforts. One of the main findings was that participants from Germany and Korea exhibited different tastes in the use of technologies. Germans preferred functional technologies, whereas Koreans favored technologies which are more engaging and entertaining.

• Proceedings of the Korean DIstribution Association Conference
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• 2000.05a
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• pp.175-185
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• 2000

최근 전세계적으로 전자상거래(electronic commerce, EC)가 초미의 관심사가 되고 있다. EC는 크게 기업과 기업간(business-to-business, B2B)거래, 기업과 소비자간(business-to-consumer, B2C)거래, 정부와 기업간(government-to-business, G2B)거래, 그리고 소비자와 소비자간(consumer-to-consumer. C2C)거래로 구분할 수 있다. 그 중 B2C의 대표적 형태인 인터넷 쇼핑의 확산은 시간, 거리, 장소의 제약을 초월하여 상품정보, 대금지불, 배송까지 일괄처리하기 때문에 소비자에게는 편리함, 경제성 및 쇼핑의 즐거움을 제공하고 기업에게는 시장범위 확대, 거래비용 감소 등의 효과를 가져온다. (중략)

• Management & Information Systems Review
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• v.21
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• pp.99-114
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• 2007

According as Internet based EC(Electronic Commerce) has been activated, More requirements for exchanging digital documents are being proposed in B2B(Business to Business) and B2G(Business to Government) environments. However, the documents can not be processed automatically, because the structures of documents in each site(companies, central/local governments) do not match. Therefore, W3C(World Wide Web Consortium) has proposed XML(eXtensible Markup Language) DTD(Document Type Declaration) technology to support structuring documents. The XML DTD technology can support interoperability between EC sites. And, XML DTD based documents can be processed automatically in every sites. They will improve efficiency of services in B2B and B2G environments. In this paper, we propose interoperable DTD architecture and IDEP(Interoperable DTD Exchange Protocol) protocol which supports searching DTDs and exchanging DTDs. This technology can popularize DTDs and digital documents.

• The Journal of Information Systems
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• v.17 no.4
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• pp.261-279
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• 2008

다양한 관점에서 B2C 전자상거래의 성공에 대한 연구가 진행되어왔다. 많은 사람들이 전자상거래를 가능하게 한 것은 정보시스템이며 고객의 태도와 행동을 이해하는 것이 B2C 전자상거래의 성공을 위한 필수조건이라고 생각하고 있다. 본 연구는 B2C 전자상거래 관련 문헌에서 고객의 행동에 영향을 미치는 요인들을 찾아낸 후 정보시스템 성공 모델의 기본 생각을 응용하여 고객충성도를 B2C 전자상거래의 성공으로 표현하는 구조방정식 모델을 제시하고 있다. 본 연구의 결과는 정보시스템 성공 모델에서 사용된 개념들(정보의 질, 시스템의 질, 그리고 서비스의 질)이 고객의 인지된 만족도를 통해서 고객의 충성도에 영향을 미친다는 것을 보여주고 있다. 본 연구에 사용된 모델은 정보시스템 연구자와 전자상거래 실무자들이 B2C 전자상거래의 성공 요인에 대한 이해의 폭을 넓히는데 도움을 줄 수 있을 것이라고 기대한다.

• Proceedings of the CALSEC Conference
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• 2003.09a
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• pp.261-267
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• 2003

This study deals with controversial issues surrounding the today′s cyber-taxation and recommends feasible consumption tax system architecture titled Global Electronic Tax Invoice System (GETI). The GETI is an electronic consumption tax architecture to provide "all-in-one" tax and e-payment services through a trusted third party (TTP). GETI is designed to streamline the overall cyber-taxation process and provide simplified and transparent tax invoice services through an authorized np. To ensure information security, GETI incorporates public Key infrastructure (PKI) based digital certificates and other data encryption schemes when calculating, reporting, paying, and auditing tax in the electronic commerce environment. GETI is based on the OECD cyber-taxation agreement that was reached in January 2001, which established the taxation model for B2B and B2C electronic commerce transactions. For the value added tax systems, tax invoice is indispensable to commerce activities, since they provide documentations to prove the validity of commercial transactions. As paper-based tax invoice systems are gradually phased out and are replaced with electronic tax invoice systems, there is an increasing need to develop a reliable, efficient, transparent, and secured cyber-taxation architecture. To design such architecture, several desirable system attributes were considered -- reliability, efficiency, transparency, and security. GETI was developed with these system attributes in mind.

• Journal of Multimedia Information System
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• v.3 no.3
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• pp.85-90
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• 2016

We firstly tried to understand consumers' purchasing tendencies and mainly focused on designing a platform model that offers integrated support. C2B (Customer to Business) orders integrate with a consumption platform of a B2C (Business to Customer) model, and integrated support aims at design, supply, processing, and distribution of a fashion business. All the information such as orders, sales, production, supply, and settlement of accounts is synchronized under the C2B, B2C, and O2O (Online to Offline) environment so that accurate information can be shared in real time. Our platform automatically handles with a net income of a product designer, manufacturer, and shipping company once shipping is confirmed.

• Journal of Information Technology Services
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• v.14 no.1
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• pp.69-83
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• 2015

The e-commerce market has been more diversified via B2B or P2P, and the size of this market has gradually been expanded as well. A noteworthy phenomenon is the P2P market, which has shown a rapid, approximately 200-fold or more increase in size since 2005. Specifically, the online secondhand-goods market that makes transaction easier and more convenient has attained a fast growth as well, but either sellers or buyers of secondhand goods are properly protected due to a lack of legal regulations on secondhand-goods transaction. The purpose of this study was to examine problems with online secondhand-goods transaction and to suggest some reform measures. There is something wrong with the legal status of brokers for secondhand-goods sales. According to the current law, individual brokers are neither mail-order sellers nor mail-order brokers. So they don't have lots of liabilities, and it means that the burden of risk is all imposed on buyers. Therefore it's suggested that individual brokers should be defined as 'involved operator of electronic commerce' so that proper liability might be imposed on them.

• Proceedings of the CALSEC Conference
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• 2001.08a
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• pp.393-400
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• 2001

M-Commerce 정의 정의 -이동 단말기를 이용하여 수행되는 모든 형태의 상거래 -이동 단말기와 통신 네트워크를 이용하여 수행되는 각종 정보, 서비스, 재화에 대한 모든 형태의 상거래 범위 C2C: 개인 대 개인 정보 제공, 채팅 B2C: 기업 대 개인 모바일 뱅킹, 티켓팅, 경매, 쇼핑 B2B: 기업 대 기업 모바일 공급 관리, 물류 관리, 자재 관리 M2M: 기계 대 기계 자동 판매기, 고속도로 톨케이트, 주차장 게이트(중략)