• 제목/요약/키워드: Attitude Structure Theory

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Effects of Foodservice Franchise's Brand Awareness and Service Quality on Cognitive Attitude, Affective Attitude, and Loyalty

  • KIM, Haeng Won;JEON, Yeong Mi
    • 한국프랜차이즈경영연구
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    • 제12권3호
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    • pp.47-58
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    • 2021
  • Purpose: In general, franchise business models can generate higher returns and profits than non-franchise businesses. Therefore, it is necessary to study customer-based foodservice franchise brand awareness and service quality. The purpose of this study is to investigate the effect of service quality and brand awareness of foodservice franchises on attitudes divided into cognitive and affective attitudes and revisit intentions. Through this study, we intend to establish a structure that leads to service quality and brand awareness-cognitive attitude and affective attitude-loyalty. Research design, data, and methodology: In order to verify the hypothesis of this study, the survey was conducted among general consumers over the age of 20 who had visited a foodservice franchise within the last 3 months. Among the collected questionnaires, one insincere questionnaire was excluded, and 299 copies were used for analysis. The data collected to verify the hypothesis of this study were analyzed using SPSS 24.0 and AMOS 24.0. Result: First, it was found that the service quality of the foodservice franchise had a positive (+) effect on the cognitive attitude, and the service quality of the foodservice franchise had a statistically significant positive effect on the affective attitude. Second, the brand awareness of the foodservice franchise was found to have a statistically significant positive (+) effect on the cognitive attitude. and the brand awareness of the foodservice franchise had a statistically significant positive (+) effect on the affective attitude as well. Third, cognitive attitude was found to have a statistically significant positive (+) effect on loyalty, and affective attitude was also found to have a statistically significant positive (+) effect on loyalty. Conclusions: First, this study applied the S-O-R theory to the effect of service quality and brand recognition on cognitive attitude, affective attitude, and loyalty. Second, the structure leading to service quality and brand awareness-cognitive attitude and affective attitude-revisit intention was established. Third, attitudes in this study were divided into cognitive attitudes and affective attitudes. In general, attitude is studied as a single dimension as a cognitive attitude, but in this study, attitude was studied by dividing it into a cognitive dimension and an affective dimension

Attitude Transfer Model in Fashion Co-marketing Alliance: Controlling Product Tangibility/Intangibility

  • Ahn, Sook-Young
    • 패션비즈니스
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    • 제15권3호
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    • pp.142-155
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    • 2011
  • By developing attitude transfer model, this study examined the co-marketing alliance effect between fashion and other industries (i.e., service and product brands) based upon the information integration theory. In addition, it examined the product tangibility/intangibility effects of partner brands by controlling stimuli: two alliance cases of fashion and service brands and two alliance cases of fashion and product brands. A total of 1,037 Korean women aged 20 to 39 were surveyed to compare the prior- and post- attitudes toward fashion/partner brands under four fictitious co-marketing alliance cases. Confirmatory factor analysis (CFA), multi-group CFA, structural equation modeling (SEM) analysis, and multi-group SEM analysis were conducted to test the hypotheses. The results demonstrated that the prior-attitude toward fashion brand partially affected the alliance attitude, and the co-marketing alliance was affected by prior-attitudes partner brands. The result of multi-group SEM analysis supported the significant differences between service and product brands as alliance partners, which might refer to the effect of product tangibility, existing in brand alliance contexts. The alliance evaluation affected the subsequent evaluations on each participating brands. This study empirically provides the conceptual structure of how consumer attitudes toward the participating brands interact with the attitudes toward alliance and offer practical insights. Specifically, upon employing the manipulated co-marketing alliances cases, this study demonstrates the partnering effect according to product tangibility of partner brands.

소셜 비디오 플랫폼 상에서 '나'의 개성과 '다른 사람'의 개성이 사용자의 긍정성과 소속감에 미치는 영향 - 사회적 영향이론과 자기 점검 이론 관점 (The Effect of Appearance of 'the other' and 'I' to Positive Attitude and Sense of Community on Social Video Platform - Based on Social Impact Theory and Self-Monitoring Theory)

  • 김보명;김현영;김진욱;신현식;김진우
    • 한국콘텐츠학회논문지
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    • 제16권2호
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    • pp.480-493
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    • 2016
  • 최근 들어 사회적인 상호작용 방식이 동영상을 통해 정보를 주고받는 방식으로 변하고 있다. 그래서 본 연구에서는 '나'와 '다른 사람'의 영상을 구성요소로 하는 새로운 소셜 비디오 플랫폼을 제안하고자 한다. '다른 사람'의 개성(Personality)과 '나'의 개성이 '나'에게 어떤 영향을 주는지 알아보고, 2가지 요소를 어떻게 나타내주어야 하는지 알아보기 위해 사회적 영향 이론(Social Impact Theory)과 자기 점검 이론(Self-Monitoring Theory)을 적용하여 영상을 시청하는 '나'의 개성과 '다른 사람'의 개성이 사용자의 긍정성과 소속감에 어떤 영향을 미치는지 알아보았다. 그리고 이를 실증적으로 검증하기 위해 실제 소셜 비디오 플랫폼을 구축하여 실험을 진행하였다. 그 결과, 사용자들은 자신의 영상이 화면에 제시되었을 때, 긍정성을 더 많이 느끼는 것을 확인하였다. 하지만 자신의 영상이 함께 제시되면서, 주변영상에 나타난 다른 사람들의 모습이 여성성이 높아질수록 오히려 느끼는 긍정성은 줄어드는 것으로 확인되었다. 또한 다른 사람들의 모습이 남성성이 높을 때, 사용자는 소속감을 더 크게 느끼는 것을 확인하였다. 본 연구 결과를 통해 새로운 소셜 비디오 플랫폼의 구성과 형태에 대한 시사점을 제공할 수 있을 것으로 보인다.

수직부상기의 자세제어를 위한 강인한 제어기의 설계 (A robust controller design for attitude control of hovering vehicle)

  • 최연욱;이형기
    • 전자공학회논문지S
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    • 제34S권12호
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    • pp.41-49
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    • 1997
  • This paper deals with the attitude control of a self-made VTOL vehicle which is round shape and has four fans and motors. Although hovering mechanisms are suitable for field work at a mountainous region or a building site etc., it is known that modeling the structure of the plant is quite difficult due to its unstable or uncertain characteristics. So, a robust controller is requried in order to cope with these uncertainties. WE first model the structure of the plant under the actual hovering setting and then determine the uncertainty of the acquired mathematical model by using system identification method as exactly as possible. We adopt the $H^{\infty}$ theory as a control algorithm because of its availability, and the structure of two-degree-of-freedom is used as a basic feedback control system to improve the transient response of the plant. Finally, we show the appropriateness of the designed controller through simulations and experiments. That is, the proposed VTOL system is able to maintain its roubust performance in spite of parameter variations and existing disturbances..

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카오스.프랙탈적 사고에 기초한 의상의 해체 경향에 관한 연구-작품사례 분석을 중심으로- (A study on deconstruction of costume based on Chaos Fractal Theory-Focused on analysis examples of costumes work-)

  • 박현신
    • 복식
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    • 제38권
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    • pp.179-191
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    • 1998
  • On this thesis, the focus is that studying costumes which have been affected by deconstructionism that is based on chaos and fractal the-ory. Chaos and fractal theory is accepted as a new paradigm for open world which is changing very vast and fast. And this theory is needed for artists and designers who should have spacetime conciousness and open mind and attitude towark open world. In the results, various costume typess of deconstructionism have been shown by fashion designers and artists' works. Thoes are as follows; 1. normal relationship of costume changes to abnormal relationship 2. three-dimentional structure of costume changes to two-dimentional structure. 3. open to materials and techniques. 4. separated costume parts reconstruct as ambiguous whole on function. 5. body absence and accessorizing.

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피부관리의 태도와 행동과의 관계 연구 (A study on the relationship between skin care of attitudes and behavior)

  • 이지영;박길순
    • 복식문화연구
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    • 제21권5호
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    • pp.629-638
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    • 2013
  • The purpose of this study is to predict skincare behavior from the perspective of theories about planned behaviors and a systematic structure for identifying influences on human behavior; Consequently, this study attempted to undertake a concrete analysis of influences on skin care behavior. The results showed that: an attempt was made to analyze structural equation modeling as to whether or not to apply Ajzen's theory of planned behavior to skin care behavior. This study found the possibility that the theory of planned behavior might be applicabled to the research model composed of skin care attitude, the norms of skin care, behavioral control on skin care, behavioral intentions of skin care, and skin care behavior at the appropriate level in their entirety. This study found that external control factors of skin care behavior had the highest effect on skin care behavior among other factors.

칼 구스타프 융(C. G. Jung)과 존 비비(John Beebe)의 성격유형론을 통해 본 이제마(李濟馬)의 사상체질(四象體質)별 성격유형의 분화와 구조 (Differentiation and Structure of Psychological Types in Sasang Constitutions Described by Lee, Je Ma: Perspectives from Type Theories of C. G. Jung and John Beebe)

  • 이수진;구병수
    • 동의신경정신과학회지
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    • 제31권4호
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    • pp.235-247
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    • 2020
  • Objectives: In this study, we examine whether Sasang constitutions include all 8 attitude-function types, forming a complete paradigm from the perspective of Jungian psychological type theory. Methods: Analysis of the meanings of psychological attitudes and function of each Sasang constitution was performed, comparing them with the typological theories of C.G.Jung and John Beebe, both of whom are eminent minds in Jungian typology. Results and Conclusions: (1) Each Sasang constitution had all 8 psychological attitude-function combinations, which are diversely differentiated by type within their conscious and unconscious psyches. This is likely because attitudes and functions that develop in the conscious mind build up compensating attitudes and functions in the unconscious. (2) It seems that extroversion and introversion coexist within every Sasang constitution as psychological descriptions reported by Lee, Je ma state. The superior and inferior functions are disposed in the order of organ size in Sasang constitutions, but dominance of extroversion or introversion as defined by Jung's concepts of attitude does not seem to be determined by constitution.

계획된 행동이론을 적용한 명품 복제품의 사용과 재구매 행동에 관한 연구 (Consumption of Counterfeit Luxury Fashion Products Based on the Theory of Planned Behavior)

  • 장재임;추호정
    • 한국의류학회지
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    • 제39권3호
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    • pp.433-445
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    • 2015
  • This study examines factors that influence consumer behavior regarding the usage intentions and repurchasing behavior of counterfeits. Based on the Theory of Planned Behavior by Ajzen (1991), this study looks at the impact of attitude, subjective norm, perceived behavioral control, as well as the moral norm of consumers about intentions to use and repurchase counterfeits. An online survey was conducted on males and females over the age of 20 with previous experiences of purchasing counterfeits; subsequently, 209 responses were collected and analyzed. The covariance structure model was used to analyze the data in order to measure the factors that influence the usage of counterfeits and repurchasing behavior. The results show that attitude, subjective norm, and perceived behavioral control have significantly positive effects on usage intentions, while moral norm has a significantly negative effect on usage intentions. Usage intentions also have a significantly positive effect on repurchasing behavior and confirmed that usage intentions functions as the mediator. The variables that influence usage intentions are attitude, perceived behavioral control, moral norm, and subjective norm, in descending order. Consumer attitudes towards counterfeits is a major factor that influences usage intentions. Therefore, ethical problems should be emphasized to encourage a negative attitude towards counterfeits. This study identifies an important aspect to show that usage intentions toward counterfeits, and not purchasing intentions, influences repurchasing behavior. Findings are significant in that they reveal the role of the moral norm variable added to the TPB model.

Are Negative Online Consumer Reviews Always Bad? A Two-Sided Message Perspective

  • Lee, Jumin;Park, Se-Bum;Lee, Sangwon
    • Asia pacific journal of information systems
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    • 제25권4호
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    • pp.784-804
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    • 2015
  • This study investigates the effects of a two-sided message on product attitude and purchase intention by using a message structure variable, such as attribute importance in the context of online consumer reviews (OCRs). Study 1 explains the previous inconsistent results of a two-side message by comparing a one-side message and a two-side message by using the attribute importance in negative reviews. Study 2 determines the reasons for the inconsistent results of a refutational two-sided message research by using the attribute importance in negative reviews and website trust. Two experiments are designed to test our hypotheses. The first experiment is a $2{\times}2$ factorial design with 84 participants. The second experiment uses a $2{\times}2{\times}2$ factorial design with 196 participants. In study 1, two-sided OCRs are more credible than one-sided OCRs, and two-sided OCRs that use low important attributes are more effective in making favorable product attitude/purchase intention. In study 2, refutational two-sided OCRs that use high attribute importance render positive effects on product attitudes in trustworthy websites. However, the refutation could negatively affect product attitude/purchase intention in low trustworthy websites.

가상현실(Virtual Reality) 광고가 소비자 구매의도에 미치는 영향: 이성적인 반응과 감성적인 반응의 통합 (The Effects of Virtual Reality Advertisement on Consumer's Intention to Purchase: Focused on Rational and Emotional Responses)

  • 차재열;임건신
    • Asia pacific journal of information systems
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    • 제19권4호
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    • pp.101-124
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    • 2009
  • According to Wikipedia, virtual reality (VR) is defined as a technology that allows a user to interact with a computer-simulated environment. Due to a rapid growth in information technology (IT), the cost of virtual reality has been decreasing while the utility of virtual reality advertisements has dramatically increased. Nevertheless, only a few studies have investigated the effects of virtual reality advertisement on consumer behaviors. Therefore, the objective of this study is to empirically examine the effects of virtual reality advertisement. Compared to traditional online advertisements, virtual reality advertisement enables consumers to experience products realistically over the Internet by providing high media richness, interactivity, and telepresence (Suh and Lee, 2005). Advertisements with high media richness facilitate consumers' understanding of advertised products by providing them with a large amount and a high variety of information on the products. Interactivity also provides consumers with a high level of control over the computer-simulated environment in terms of their abilities to adjust the information according to their individual interests and concerns and to be active rather than passive in their engagement with the information (Pimentel and Teixera, 1994). Through high media richness and interactivity, virtual reality advertisements can generate compelling feelings of "telepresence" (Suh and Lee, 2005). Telepresence is a sense of being there in an environment by means of a communication medium (Steuer, 1992). Virtual reality advertisements enable consumers to create a perceptual illusion of being present and highly engaged in a simulated environment, while they are in reality physically present in another place (Biocca, 1997). Based on the characteristics of virtual reality advertisements, a research model has been proposed to explain consumer responses to the virtual reality advertisements. The proposed model includes two dimensions of consumer responses. One dimension is consumers' rational response, which is based on the Information Processing Theory. Based on the Information Processing Theory, product knowledge and perceived risk are selected as antecedents of intention to purchase. The other dimension is emotional response of consumers, which is based on the Attitude-Structure Theory. Based on the Attitude-Structure Theory, arousal, flow, and positive affect are selected as antecedents of intention to purchase. Because it has been criticized to have investigated only one of the two dimensions of consumer response in prior studies, our research model has been built so as to incorporate both dimensions. Based on the Attitude-Structure Theory, we hypothesized the path of consumers' emotional responses to a virtual reality advertisement: (H1) Arousal by the virtual reality advertisement increases flow; (H2) Flow increases positive affect; and (H3) Positive affect increases intension to purchase. In addition, we hypothesized the path of consumers' rational responses to the virtual reality advertisement based on the Information Processing Theory: (H4) Increased product knowledge through the virtual reality advertisement decreases perceived risk; and (H5) Perceived risk decreases intension to purchase. Based on literature of flow, we additionally hypothesized the relationship between flow and product knowledge: (H6) Flow increases product knowledge. To test the hypotheses, we conducted a free simulation experiment [Fromkin and Streufert, 1976] with 300 people. Subjects were asked to use the virtual reality advertisement of a cellular phone on the Internet and then answer questions about the variables. To check whether subjects fully experienced the virtual reality advertisement, they were asked to answer a quiz about the virtual reality advertisement itself. Responses of 26 subjects were dropped because of their incomplete answers. Responses of 274 subjects were used to test the hypotheses. It was found that all of six hypotheses are accepted. In addition, we found that consumers' emotional response has stronger impact on their intention to purchase than their rational response does. This study sheds much light into practical implications for both IS researchers and managers. First of all, while most of previous research has analyzed only one of the customers' rational and emotional responses, we theoretically incorporated and empirically examined both of the two sides. Second, we empirically showed that mediators such as arousal, flow, positive affect, product knowledge, and perceived risk play an important role between virtual reality advertisement and customer's intention to purchase. In addition, the findings of this study can provide a basis of practical strategies for managers. It was found that consumers' emotional response is stronger than their rational response. This result indicates that advertisements using virtual reality should focus on the emotional side, and that virtual reality can be served as an appropriate advertisement tool for fancy products that require their online advertisements to give an impetus to customers' emotion. Finally, even if this study examined the effects of virtual reality advertisement of cellular phone, its findings could be applied to other products that are suited for virtual experience. However, this research has some limitations. We were unable to control different kinds of consumers and different attributes of products on consumers' intention to purchase. It is, therefore, deemed important for future research to control the consumer and product types for more reliable results. In addition to the consumer and product attributes, other variables could affect consumers' intention to purchase. Thus, the future research needs to find ways t control other variables.