• 제목/요약/키워드: Assurance

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A Study on the Quality Assurance System in Implementing the Joint R&D Projects (공동연구개발 사업에서의 효과적인 품질보증 시스템 설정에 관한 연구)

  • 신용백;윤석환;변화성
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.16 no.28
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    • pp.115-124
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    • 1993
  • In this study, as one of the methodologies for supplementing the deficiencies which are likely to happen in implementing the Joint Research and Development Project we suggest the Quality Assurance System applicable through analyzing the cases. In Quality Assurance System in implementing the Joint Research and Development Projects, the mutual review & approval method for the output by stages, technology interchange method, the frequent meeting among engineers, the test plan and the configuration management system should be provided.

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A Study on the Quality Assurance of e-Sports Game (e스포츠 게임의 품질 보증에 관한 연구)

  • Jo, Yong-Min;Kim, Hyo-Nam
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2018.01a
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    • pp.237-240
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    • 2018
  • 현재 e스포츠 시장은 게임 산업의 성장과 맞물려 매우 큰 규모로 확대되고 있고, 업종을 불문하고 다양한 국제적인 기업과 스포츠 구단이 진출하고 있는 실정이다. 본 논문에서는 컴퓨팅 관련 산업에 있어서 수요와 공급의 중간 매체의 역할을 하는 품질보증(QA : Quality Assurance)이 게임 산업의 한 분야인 e스포츠 산업을 위해 수행할 역할과 상호작용에 대한 중요성과 필요성을 제시하고자 한다.

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The Relationship between Internal Marketing and Service Quality in Telecommunication Sector (정보통신 분야 종사자의 내부마케팅노력이 서비스품질에 미치는 효과)

  • Ahn, Kwan-Young;Park, Rho-Gook
    • Journal of Korean Society for Quality Management
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    • v.35 no.4
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    • pp.78-88
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    • 2007
  • This paper is to investigate the relationship between international marketing and service quality, and the moderating effect of gender in that relationship. The data to make an empirical analysis were gathered from 269 workers in telecommunication sector. Multiple regression analysis revealed that (1) education was positively related with tangibility, reliability, responsiveness, empathy, assurance, and (2) internal communication was positively related with tangibility, reliability, responsiveness, assurance, and (3) delegation of authority was positively related with assurance. Hierarchical multiple regression analysis revealed that (4) compensation was more positively related with reliability in woman, and (5) employment security was more positively related with assurance in man.

Design and Implementation of Computer-Based Training: A Quality Assurance Approach

  • Ellis, Ruel-L.A.;Persad, Prakash
    • International Journal of Quality Innovation
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    • v.5 no.2
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    • pp.26-44
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    • 2004
  • Distance Education is a non-traditional mode of training and can take many forms, one of which is the use of Computer Based Training (CBT). This paper reviews various quality assurance models for designing the delivery of programmes at the universities and other training institutions. It presents the findings of a CBT research that is currently being carried out at the Department of Mechanical and Manufacturing Engineering, University of the West Indies, Trinidad. The significance of the research is discussed with particular emphasis on the influence of curricula sequencing on knowledge acquisition in learners of varying cognitive styles. The paper concludes that adherence to quality assurance principles could result in the enhanced performance of users of the CBT.

The Relationship between Internal Marketing and Service Quality in Telecommunication Sector (정보통신 분야 종사자의 내부마케팅노력이 서비스품질에 미치는 효과)

  • An, Gwan-Yeong
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2007.04a
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    • pp.439-443
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    • 2007
  • This paper is to investigate the relationship between international marketing and service quality, and the moderating effect of gender in that relationship. The data to make an empirical analysis were gathered from 269 workers in telecommunication sector. Multiple regression analysis revealed that (1) education was positively related with tangibility, reliability, responsiveness, empathy, assurance, and (2) internal communication was positively related with tangibility, reliability, responsiveness, assurance, and (3) delegation of authority was positively related with assurance. Hierarchical multiple regression analysis revealed that (4) compensation was more positively related with reliability in woman, and (5) employment security was more positively related with assurance in man.

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A Study on the Development Stage Quality Assurance Solution based on System Engineering for Securing Producibility (양산성 확보를 위한 체계공학 기반의 개발단계 품질보증 방법에 관한 연구)

  • Kim, Seung-woo;Chin, Huicheol
    • Journal of Korean Society for Quality Management
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    • v.45 no.2
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    • pp.175-189
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    • 2017
  • Purpose: This study aims to built the manual for quality assurance at development stages based on the system engineering to prevent the lack of mass product capability in advance. Methods: This study have proposed quality baseline and review guidelines of outputs in system development stages for R&D quality assurance of Domestic weapons systems Results: We apply the this method to 21 projects of military area in 2016, and we present 1,291 supplementary requirements such as adding the missing test items. Conclusion: This method contribute to minimize the gap between the quality of development and production and reduce the configuration management effort during the initial production.

Quality Assurance Strategy for AGO Program in Korea (AGD(통합치과전문임상의)교육 프로그램 질 보장 방안)

  • Shin, Je-Won
    • The Journal of the Korean dental association
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    • v.48 no.11
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    • pp.790-796
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    • 2010
  • Currently, KDA adopted new post-graduated program; advanced education general dentistry(AGD) for 3 years preparation. The AGO program provides the resident the opportunity to deliver the highest quality of comprehensive dental care to the broadest range of the population with a knowledge, comfort, and ease in treating the high risk patient. The purpose of this article is to study the assurance systems of AGO programs in USA and Japan and to suggest a piece of advice whether we choose the way of AGO program assurance system in Korea.

A Plan of SLA for Internet Phone Service (영상전화서비스의 SLA 방안)

  • Hong, Jae-Hwan;Nam, Ki-Dong;Min, Gyeong-Ju;Lee, Jong-Kok
    • 한국정보통신설비학회:학술대회논문집
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    • 2007.08a
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    • pp.111-116
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    • 2007
  • 본 논문에서는 인터넷전화 품질평가를 위한 국내 동향에 대하여 기술하고, BcN영상전화 서비스에 대한 SLA 품질지표 및 품질기준을 국내외 동향 및 기준표준화에 근거하여 마련하고 이를 검증하기 위한 품질측정 방법을 제시하고자 한다. 이를 통해서 영상전화 서비스의 SLA 품질기준이 조기에 마련되어 국내 통신사업자들의 이용약관에 반영되기를 기대한다. 따라서 본 논문의 목차는 서론, SLA 개요, 영상전화 서비스의 품질지표 및 기준, 품질지표별 측정방법 및 시험측정 결과에 대하여 기술하였다.

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R&D quality assurance on a telecommunication equipment (통신장치의 연구개발 품질보증 활동)

  • 주운기
    • Korean Management Science Review
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    • v.13 no.2
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    • pp.177-191
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    • 1996
  • Quality is defined as several terms of fitness for use, conformance to requirements or specification, and loss of social effect. And the quality can be classified into design, production and service quality according to its formation of product (or servece). To be satisfactory product, the product must be controlled to maintain the specified level of quality at the whole life cycle of R&D step through disposal step. And the wrong design is one of the great source of cost. Therefore, the quality assurance on the R&D step is very important. This paper suggests a general procedure for the R&D quality assurance and discusses the methods for the reliable design. And a telecommunication equipment is considered as an applied example. Finally, it is discussed some subjects on the R&D quality assurance as further researches.

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Development of Measurement Assurance Test Procedures between Calibrations (계기 검교정간의 보증시험 절차의 개발)

  • Yum, Bong-Jin;Cho, Jae-Gyeun;Lee, Dong-Wha
    • IE interfaces
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    • v.6 no.1
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    • pp.55-65
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    • 1993
  • A nonstandard instrument used in the filed frequently becomes out-of-calibration due to environmental noise, misuse, aging, etc. A substantial amount of loss may result if such nonstandard instrument is used to check product quality and performance. Traditional periodic calibration at the calibration center is not capable of detecting out-of-calibration status while the instrument is in use, and therefore, statistical methods need to be developed to check the status of a nonstandard instrument in the field between calibrations. Developed in this paper is a unified measurement assurance model in which statistical calibration at the calibration center and measurement assurance test in the filed are combined. We developed statistical procedures to detect changes in precision and in the coefficients of the calibration equation. Futher, computational experiments are conducted to evaluate how the power of test varies with respect to the parameters involved. Based upon the computational results we suggest procedures for designing effective measurement assurance tests.

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