• The Journal of the Korea Contents Association
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• v.5 no.6
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• pp.238-247
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• 2005

This study was to analyse participant's satisfaction according to the visiting purpose and experiences on the exhibition service, and also to suggest guideline for new standard evaluation in the operating exhibition service. The implications are as follows; firstly, surrounding environment showed significantly for merchandising & information participant's, and also stay cost & tourism service showed up general visiting purpose participant's. Secondly, it was showed significantly a place for refreshment, fire equipments, and ventilation & heating/air conditioning on the exhibition service. Third, government & exhibition authorized person should provide best environment through satisfaction factors in the exhibition service.

• The Journal of the Korea Contents Association
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• v.8 no.7
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• pp.174-181
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• 2008

The purpose of the study is to find out how the quality attributes of door-to-door delivery service affects on the on-line shopping mall customers' satisfaction. For the study service quality and customer satisfaction theories were reviewed and the relation between service attributes and satisfaction was proposed. With empirical study the research found that customers' satisfaction of on-line shopping mall would be influenced by door-to-door delivery service quality attributes even though the door-to-door delivery firm is not the direct partner of the contract.

• The Journal of the Korea Contents Association
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• v.17 no.8
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• pp.152-161
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• 2017

This study aims to analyze what is necessary for realization of convergence smart city service, and what is the priority order for it. First, the concept is set up through the theoretical review about convergence smart city service. Second, conduct in-depth interviews with smart-city related experts and derive the necessary elements to implement convergence smart city service. Third, derive priorities by subdividing the derived elements and utilizing the AHP method. The result of this study is expected to contribute to the development of convergence smart city service by deriving what should be considered for implementation of convergence smart city service.

• The Journal of the Korea Contents Association
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• v.5 no.3
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• pp.201-208
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• 2005

To guarantee the quality of service for user request, we should consider various kinds of things. The important thing of QoS is that response time of service is transparently suggested 'to network users. We can know the response time of service using the information of network latency, system latency, and software component latency, In this paper, we carried out the modeling of network latency and analyzed the effects of packets loss to the network latency, Also, we showed the effectiveness of modeling using the NS-2. This research can help to provide the effective methods in case of SLA(Service Level Agreement) agreement between service provider and user.

• The Journal of the Korea Contents Association
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• v.9 no.10
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• pp.268-273
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• 2009

Recently, the cases of communications between the applications and interaction applications using the Web services in the implementation of the business logics among the enterprises are generalized. Therefore the needs for the more efficient business models are expanded. According to the vigorous usage of the Web services, the selection of the services which guarantee the optimum level of service quality among the various Web services is also important. Another trend of the industrial world is to apply the service sciences to the enterprise business together with the extension of the service industry. In this paper a business model which considers the quality aspect of the Web services is proposed. And the methods to apply the service sciences to this model are proposed.

• The Journal of the Korea Contents Association
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• v.9 no.11
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• pp.335-347
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• 2009

This research analyzes the use intention of the ubiquitous service based on the technology acceptance model (TAM). This study investigates the characteristics of the ubiquitous service like the ubiquity, personality, connectivity, and location. The major results of this study are as follows. The ubiquity, connectivity, and location had positive influences on the perceived usefulness and perceived ease of use. And, the personality had the positive influence of the perceived ease of use. The perceived usefulness and perceived ease of use had the positive effect to an attitude, and the attitude had the positive effect to an use intention. When it consider the market share or the growth potential of the wireless internet service industry, this research results will be able to tilize as the basic information of an industry.

• Journal of Korean Academy of Nursing
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• v.42 no.7
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• pp.928-935
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• 2012

Purpose: The current study was done to identify individual- and group-level factors associated with health care service utilization among Korean medical aid beneficiaries by applying multilevel modeling. Methods: Secondary data analysis was performed using data on health care service reimbursement and medical aid case management progress from 15,948 beneficiaries, and data from 229 regions were included in the analysis. Results: Results of multilevel analysis showed an estimated intraclass correlation coefficient (ICC) of 18.1%, indicating that the group level accounted for 18.1% of the total variance in health care service utilization, and that beneficiaries within the region are more likely to share common features with regard to health care service utilization. At the individual level, existence of disability and types of medical aid beneficiaries showed a significant association, while, at the group level, social deprivation index, and the number of beneficiaries and case managers within the region showed a significant association with health care service utilization. Conclusion: The significant influence of group level variables in health care service utilization found in this study indicate a need for group level approaches, such as policy change and/or promotion of community awareness.

• Journal of the Korean Home Economics Association
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• v.48 no.5
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• pp.145-155
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• 2010

The purpose of this study is to develop childcare service program through the analysis of the market and the needs of current users. For the purpose of this study, qualitative data were collected by use of an in-depth interview with staffs of Healthy Family-Support Center and outside experts. In addition, information about the chilldcare service market was analyzed. At present, a lot of childcare services are offered by both government sector and private sector institutions, but there is both an overlapping and a gap in the services offered. Based on our data, childcare service was suggested for dual income families with elementary school children. And the curriculum to train individuals for this childcarer service program was developed. The curriculum's focus was to nurture them to offer more specialized and custom-tailored services.

• The Journal of the Korea Contents Association
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• v.10 no.4
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• pp.406-414
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• 2010

Ubiquitous cities are constructing for an emphasis on the citizen service, though the effective land management and promoting industry. In domestic, researches on infra and technologies are doing actively. However, researches on the service and space are lack. Also, provided services are do not reflected citizen's needs and overlap overlapped with same or similar service. In this paper, we provide citizen-friendly service model and the order of priority. So, ripple effect on the introduction of service maximize and overcome propriety of the result.

• Journal of the Korean Dietetic Association
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• v.21 no.1
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• pp.72-82
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• 2015

The purpose of this study was to provide preliminary data for competitive dominance in an institutional foodservice environment. Data were collected from 85 experts and practitioners on customer-oriented service contact elements and contact fields in the foodservice industry. PASW Statistics ver.18 and MS Excel were used for data analysis. From the pilot study, 67 service contact-elements were derived. Contribution rate analysis and frequency analysis in each contact field were performed in order to categorize four factors, including environment-oriented contact, product-oriented contact, service-oriented contact, and image-oriented contact fields. Thirty three contact elements were derived, and environment-oriented contact consisted of eight contact-elements (cleanliness of restaurant/kitchen, etc.), product-oriented contact consisted of twelve contact-elements (food taste, etc.), service-oriented contact consisted of seven contact-elements (service quality, etc.), and image-oriented contact consisted of six contact-elements (image/reputation, etc.). The results of study will be useful to develop an effective marketing program for competitive dominance in an competitive foodservice industry environment.