• International Commerce and Information Review
• /
• v.8 no.2
• /
• pp.37-58
• /
• 2006

The purpose of this study were to empirically examine the effect of dimension of service quality of internet shopping mall on quality of customer relationship(customer satisfaction) and Relationship of between Future Intention. This study first extracted environment, general interaction between customer and internet shopping mall, personalized interaction between customer and internet shopping mall, interaction between customers and outcome from service quality of internet shopping mall. Then established study model and hypotheses through the review of the effect of service quality of internet shopping mall on quality of customer relationship. and the effect of customer relationship quality on future intention. The results were as follows: At among of the six hypotheses, four hypotheses were accepted and two hypotheses were rejected First, for the relationship between dimensions of service quality of internet shopping mall and Customers satisfaction, only the environment had not significant influence on Customers satisfaction, other dimensions had significant positive influence on satisfaction. second, for the relationship between quality factors of customer relationship and future intention, only Customers satisfaction had not significant influence on future intention.

• Human Ecology Research
• /
• v.58 no.3
• /
• pp.417-428
• /
• 2020

This study investigates the effect of in-law relationship on the marital adjustment of married couples by considering family-oriented Korean culture. Previous in-law studies did not consider the influence of another party who did not attend the survey due to sampling limitations. However, the marital adjustment of married couple and the satisfaction of the relationship with parents-in-law are two-way relationships that affect each other and are not one-sided relationships. By considering the non-independence of the couple's data, Actor-Partner Interdependence Model (APIM) was utilized to examine the structural relationship between marital adjustment (marital satisfaction and marital stability) and in-law relationship quality (relationship satisfaction between mother-in-law and daughter-in-law for wives, relationship satisfaction between mother-in-law and son-in-law for husbands) of 203 married couples. Results indicated that a high satisfaction of wives' in-law relationship increased personal marital adjustment as well as husbands' marital adjustment. The husbands' positive relationship with in-laws also increased personal marital adjustment and their wives' marital adjustment. The results of this study can be used as basic data for program development and counseling for healthy in-law relationship as well as educational data for couples intending to marry.

• Human Ecology Research
• /
• v.53 no.3
• /
• pp.241-251
• /
• 2015

This study examined the effect of preschooler's emotional intelligence, child-teacher relationships (intimacy, conflict and dependency) on children's social competence. A sample of 269 children (142 boys and 127 girls) aged 3 to 6 in Seoul or Gyeonggi-do participated in the Emotional Intelligence Scale, the Child-Teacher Relationships Scale and Social Competence Scale by teachers. Descriptive statistics, t -test, Pearson's correlation analysis and regression analysis analyzed data via SPSS ver. 20.0. This study followed a mediated effect model. The results showed that: (1) The emotional intelligence of girls was significantly higher than boys. However, the child-teacher relationship and children's social competence had no significant difference relationship to gender. (2) There was a mediating effect of child-teacher relationships between preschooler's emotional intelligence and social competence. The effect of emotional intelligence on social competence was partially mediated by intimate relationship, conflict relationship and dependency relationship. The degree of mediating effect was investigated in regards to conflict relationship, dependency relationship and intimate relationship. This study demonstrated that child-teacher relationships mediate the relationship between emotional intelligence and social competence of preschoolers.

• The Journal of the Korea Contents Association
• /
• v.19 no.10
• /
• pp.98-111
• /
• 2019

This study suggests a proper studying direction of research on relationship addiction problem. And it presents fundamental research data by analysing domestic research trends of relationship addiction among various crises of people have addiction problem. For analysis of trends on relationship addiction, I searched almost all master's and doctoral dissertations and academic journals which were studied on "addiction", "relationship addiction", "addiction relationship" from 2005 to 2019 in Korea. Also I have surveyed various publications in the data base of Research Information Sharing Service, academic research data base, the National Assembly Library and the National Central Library in Korea. And for the reasonable results, I have studied the research according to 4 steps such as "collecting data and analyzing precedent research", "building analysis criterion", "cording and analysis", "making conclusion and suggesting the development direction" The results of this study are like these. The total number of researches on relationship addiction is 67. The object of those studies were limited adult's or undergraduate students's relationship addiction. So it is necessary that the fields of relationship addiction research are expanding gradually. And the research shows that the relationship addiction problem is directly related with sexual prostitution. Therefore, there are enough needs to study more in diverse, different point of view. Also it is suggested that the proper analyses methodology of relationship addiction shoud be used and new analysis criterions should be developed. In this study, the necessity of further more study is proposed in various ways of methodology about the relation of social problem and relationship addiction. And from this study, it is proved that expending the objects and fields of the study on relationship addiction, the factors analysis on addiction, study models of addiction must be necessary to be studied.

• The Research Journal of the Costume Culture
• /
• v.29 no.2
• /
• pp.240-251
• /
• 2021

The purpose of this study is to establish the relationship between wedding companies and wedding planners and understand the influence of relationship factors on the relationship performance and relationship continuation intention of wedding companies. We conducted an online survey from June to July 2017, and collected 201 responses which were used during analysis. Statistical analysis, including technical statistical analysis, factor analysis, reliability analysis, and regression analysis, was undertaken using SPSS 23. This study shows that among the relationship factors affecting the wedding planner and the wedding company, the computational tie-up has a significant impact on both the financial and non-financial performance of the wedding company, while emotional tie-ups have a significant impact on the non-financial performance of the wedding company, but not on financial performance. As for the effects of relationship commitment to wedding planners on wedding shops' relationship continuation intention, each factor for relationship commitment significantly affected wedding shops' relationship continuation intention. Regarding the effects of wedding shops' relational performance on relationship continuation intention, each factor of performance significantly affected relationship continuation intention. Therefore, wedding companies should make continuous efforts to maintain this relationship and recognize the need for robust relationships with wedding planners as a sure and important competitive tool for attracting customer and generating revenue.

• Knowledge Management Research
• /
• v.17 no.4
• /
• pp.27-56
• /
• 2016

Korean traditional markets have been struggling of late as big-sized superstores and SSM(Super Supermarkets) are thriving in the market. They have therefore upgraded their facilities and undertaken management modernization actively to overcome the threat to traditional markets and ensure their competitiveness; however, the effect does not appear to be verifiable. The purpose of this study is to analyze the impact of the organizational characteristics of the traditional market merchant association on social capital and organizational performance. In other words, this paper investigates a merchant association's organizational characteristics in terms of the modernization of business activities of the traditional markets and the influence on their social capital and organizational performance. This study analyzes the traditional market by evaluating the impact of these factors. This study consists of four hypotheses: The first hypothesis relates to the causal relationship between the characteristics of a merchant association and social capital. The second and third hypotheses, respectively, relate to the causal relationships between the social capital of a merchant association and the merchant's satisfaction and that between the social capital of a merchant association and organizational commitment. The last hypothesis relates to the relationship between the organizational commitment of a merchant association and the merchant's satisfaction. This study conducts a reliability and validity analysis of the above factors and analyzes the causal relationships between them by using the PLS(Partial Least Squares) path model as one of the structural equation models. The results of the empirical analysis are summarized as follows: First, the organizational characteristics of the traditional market merchant association have a significant influence on social capital. However, only two sub-hypotheses are not significant; these insignificant hypotheses relate to the relationship between a merchant's entrepreneurship and structural capital and that between a merchant's entrepreneurship and cognitive capital. Second, the social capital of a merchant association influences organizational commitment significantly. Third, the relationship between the social capital of a merchant association and the merchant's satisfaction is mostly significant. However, one of the sub-hypotheses, that is, the relationship between relational capital and a merchant's satisfaction is not exceptionally significant. Lastly, the organizational commitment of a merchant association affect the merchant's satisfaction significantly. Through our extensive study, this paper found that a merchant association's organizational characteristics of the traditional market significantly affect social capital, organizational commitment, and satisfaction through the mediation of social capital. Therefore, in order to activate the key traditional market, an understanding of organizational characteristics and social capital is primarily required. Systematic management and investment pertaining to these two factors will be the first consideration for revitalizing traditional markets.

• Journal of Families and Better Life
• /
• v.31 no.1
• /
• pp.129-147
• /
• 2013

The primary focus of the study assesses how individual spouses' and their partners' marital adjustment influence their own and their mental health. The study also examines whether this influence was mediated by the relationship with their adult-children. Data were collected from 271 dyads of elderly couples by using a self-report questionnaire. Marital adjustment was measured in terms of intimacy and comparison level of marriage. Mental health was measured in terms of depressive mood, anxiety, and somatization. The Actor-Partner Interdependence Model (APIM) analysis revealed that marital adjustment was positively associated with one's own mental health and with one's own relationship with their adult-children, but not with their partner's. On the other hand, the relationship with adult-children was positively associated with one's own and with their partner's mental health. Furthermore, analysis of the mediating model using APIM indicated that marital adjustment through one's own adult-children relationship had direct and indirect effects on one's own mental health. It is interesting to note that the wives' mental health were directly influenced by their partners' relationship with adult-children. However, the effect of the husbands' mental health was not significant. These findings highlight dyadic interdependence among spouses' perceptions of marital and adult-children relationship with their mental health. The results suggest implications for educators and clinicians working with elderly couples to improve their psychological and relational health.

• Journal of the Korean Dietetic Association
• /
• v.24 no.3
• /
• pp.212-230
• /
• 2018

The purpose of this study was to investigate the effects of job stress on job satisfaction according to interpersonal relationship type among school dieticians and nutrition teachers. The online survey was conducted from Oct. 26th to Nov. 7th, 2017 in 2,000 randomly selected dieticians and nutrition teachers in the capital area. A total of 453 collected questionnaires were used for analysis. SPSS v.21.0 Statistical Package Program was used for the statistical process. For the results regarding interpersonal relationship type of dieticians, open-type (73.3%) was the highest, followed by self-assertive-type (23.0%), isolated-type (2.6%), and careful-type (1.1%). Regarding overall job satisfaction, 'human relation' was the highest, followed by 'job itself', 'working environment', and 'personal rating & welfare system', in that order. According to interpersonal relationship type, in the case of 'open-type' or 'careful-type', job satisfaction was relatively high. Regarding overall job stress, 'job demand' was the highest, followed by 'lack of reward', 'organizational system', 'interpersonal conflict', 'occupational climate', 'job insecurity', and 'insufficient job control', in that order. In accordance with interpersonal relationship type, overall job stress index was high in terms of 'self-assertive-type' or 'careful-type'. For the results of analyzing the correlation between job satisfaction and job stress index, all areas showed statistically significant negative correlations. Multiple regression analysis was performed to study the effects of job stress on job satisfaction mediating interpersonal relationship type. Job stress had different effects on job satisfaction in terms of 'open-type' and 'self-assertive type'. In conclusion, different strategies are needed for dieticians with different interpersonal relationship types to improve job satisfaction and to reduce job stress.

• The Journal of the Korea Contents Association
• /
• v.17 no.9
• /
• pp.268-280
• /
• 2017

This study was conducted to analyze the moderating effect of self-expression and attitude toward help on the relation between interpersonal relationship and bullied experience among adolescents. Participants were 316 junior and highschool students in Seoul and Namyangju, Gyeonggi-do during May-June, 2014. As a result of analyses, first, the interpersonal relationship and self-expression had significant negative impact on bullied experience. Second, there was no significant correlation between attitude toward help and bullied experience. Third, self-expression had a significant moderating effect on the relationship between interpersonal relationship and bullied experience. Specifically, high self-expression weakened the negative influence of interpersonal relationship on bullied experience. Fourth, there was no significant moderating effect of attitude toward help on the relation between interpersonal relationship and bullied experience. Based on these results, we discussed the importance of self-expression for prevention of bullying among adolescents.

• The Journal of the Korea Contents Association
• /
• v.17 no.9
• /
• pp.619-636
• /
• 2017

This research presents the relationship building between the supervisor and supervisee through the supervision process in a narrative inquiry. The supervisory relationships of the supervisor A and supervisee B, and the effects they have on the relationship between the two are described in as factual terms as possible. The results imply that genuineness and openness are the core components of relationship. Especially, in the case of a highly hierarchical relationship, where it is often easy for the supervisor to employ hidden tactics, efforts on the part of the supervisor's endeavor to develop unconditional acceptance can be helpful in establishing a more open-minded attitude. As a result, the common view in the literature that attributes relationship hierarchy to cultural factors may need to be reexamined. This research provides evidence that in the case of supervision and training in counseling, establishing an environment of acceptance, trust and rapport can help advance the supervisory relationship to a less hierarchical form.