• The Journal of Society for e-Business Studies
• /
• v.20 no.4
• /
• pp.41-59
• /
• 2015

Information systems has been developed and used in various business area, therefore there are abundance of history data (log data) stored, and subsequently, it is required to analyze those log data. Previous studies have been focusing on the discovering of relationship between events and no identification of anomaly instances. Previously, anomaly instances are treated as noise and simply ignored. However, this kind of anomaly instances can occur repeatedly. Hence, a new methodology to detect the anomaly instances is needed. In this paper, we propose a methodology of LAPID (Local Anomaly Process Instance Detection) for discriminating an anomalous process instance from the log data. We specified a distance metric from the activity relation matrix of each instance, and use it to detect API (Anomaly Process Instance). For verifying the suggested methodology, we discovered characteristics of exceptional situations from log data. To demonstrate our proposed methodology, we performed our experiment on real data from a domestic port terminal.

• Journal of Korean Institute of Industrial Engineers
• /
• v.41 no.6
• /
• pp.540-550
• /
• 2015

There have been many attempts to find knowledge from data using conventional statistics, data mining, artificial intelligence, machine learning and pattern recognition. In those research areas, knowledge is approached in two ways. Firstly, researchers discover knowledge represented in general features for universal recognition, and secondly, they discover exceptional and distinctive features. In process mining, an instance is sequential information bounded by case ID, known as process instance. Here, an exceptional process instance can cause a problem in the analysis and discovery algorithm. Hence, in this paper we develop a method to detect the knowledge of exceptional and distinctive features when performing process mining. We propose a method for anomaly detection named Distance-based Anomaly Process Instance Detection (DAPID) which utilizes distance between process instances. DAPID contributes to a discovery of distinctive characteristic of process instance. For verifying the suggested methodology, we discovered characteristics of exceptional situations from log data. Additionally, we experiment on real data from a domestic port terminal to demonstrate our proposed methodology.