• The Journal of Korean Institute of Communications and Information Sciences
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• v.38C no.1
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• pp.118-130
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• 2013

With the advent of a new services environment based on high-speed mobile networks and high-performance mobile devices, users in real life require content-centric services that provide personalized information conveniently and efficiently. These services are defined as ambient services. To implement and support sustainable ambient services, there is a critical need to conduct research regarding practicable models and methodologies. This paper proposes an effective model for ambient services based on the personalization of real-life space. The model consists of Public Info-space, Universal Info-space and Private Info-space. We also show a methodology for implementing the model with currently available techniques in order to prove that the model and methodology constitute an applicable solution to developing true ambient services. Finally, a kind of role-playing game which is built on a real university campus is presented to show the model to be available, where the test bed infrastructure consists of wireless mesh networks and real-time location systems (RTLSes).

• Journal of Power System Engineering
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• v.20 no.2
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• pp.32-42
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• 2016

Under part load condition of spark-ignition engine, pumping loss had great effect on engine efficiency. To reduce pumping loss, the study designed spark-ignited engines to make direct spray of gasoline to combustion chamber. In spark-ignited direct-injection engines, ignition probability is important for successful combustion and flame propagation characteristics are also different from pre-mixed combustion. This study designed a visualization testing device to study ignition probability of spark-ignited direct-injection LPG fuel and combustion flame characteristics. This visualization device consists of combustion chamber, fuel supply system, air supply system, electronic control system and data acquisition system. Ambient pressure, ambient temperature and ambient air flow velocity are important parameters on ignition probability of LPG-air mixture and flame propagation characteristics, and the study also found that sprayed LPG fuel can be directly ignited by spark-plug under proper ambient conditions. To all successful cases of ignition, the study recorded flame propagation image in digital method through ICCD camera and its flame propagation characteristics were analyzed.

• Journal of Korean Society for Quality Management
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• v.44 no.1
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• pp.121-138
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• 2016

Purpose: Financial institute employees have various education programs for enhancing customer satisfaction. The purpose of this study is to explore critical factors that affect the service commitment in the financial institution and to propose the implication for employee's service involvement. Methods: This study is intended to identify how service quality of education, servicescape, and learning motivation affect the service commitment. The research model proposed in this study is tested via a survey of 322 employees for financial institution employees. Results: This study shows that tangibles, reliability, assurance and ambient condition, physical structure, symbolic artifacts and internal motivation, extrinsic motivation significantly influence education satisfaction. Tangibles, reliability and ambient condition, physical structure, symbolic artifacts and internal motivation significantly influence affective service orientation and that tangibles, reliability, assurance and extrinsic motivation significantly influence altruistic service orientation. It also verifies that education satisfaction affective service orientation, and altruistic service orientation positively affect service commitment. Conclusion: This study suggests critical factors to promote service commitment in the financial institute. It has focused on not only the service quality of education program, but also servicescape and learning motivation as the meaningful factors for increasing the employee's service involvement.

• The Journal of the Korea Contents Association
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• v.17 no.6
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• pp.452-469
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• 2017

The purpose of this study is to examine consumer's cognitive, affective and behavioral responses to in-store's servicescapes in restaurant by confirming the effect of service environment factors such as ambient, layout, interior and auditory on perceived service quality and image as cognitive responses, and the effect of perceived service quality and image on affective satisfaction as affective response, and the effect of affective satisfaction on repurchase intention as a behavioral responses. To this end, the research hypothesis was verified by structural equation model analysis using SPSS 21.0 and AMOS 20.0 statistical packages. The results of study are as follows. First, ambient environment, interior environment and auditory environment had significant influence on perceived service quality, but interior environment had no effect. Second, ambient environment and layout environment had a significant influence on the image, while the interior environment and auditory environment had no effect. Third, perceived service quality had a significant effect on emotional satisfaction, but had no effect on image and repurchase intention. Finally, image had a significant effect on emotional satisfaction and repurchase intention. Therefore, the marketing manager of the restaurant will need to plan and implement a service marketing strategy that will increase consumers' visit by enhance the perceived service quality level by improving ambient environment, layout environment and auditory environment, and increase image by improving ambient environment and layout environment.

• Journal of Information Technology Services
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• v.19 no.2
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• pp.1-10
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• 2020

In this study, the structure model including the role of servicescape focusing on service participation and customer experience in theme park service is demonstrated empirically. The servicescape construct of theme park service includes three factors such as ambient atmosphere, functionality and layout, and sign, symbols etc. Customer service participation includes suggestion, passion and citizenship. And the emotional and convenience factors are included to customer experience. As an analysis result of examining the 241 respondents of university students, some implications were described. Customer satisfaction is greatly influenced by customer's participation in theme park service, and customer's participation has a significant effect on improving customer satisfaction by inducing customer experiences. It is desirable to consider servicescape priority in order of signs and symbols, ambient atmosphere, functionality and layout factor. The customer's participation in service is a passion for participation, citizenship, and suggesting for problems or improvements. Therefore, participants in planning and designing servicescape in the future, including IT services, should be creative in the direction of inducing various participations of customers and creating positive experiences for customers. In order to apply these findings to the composition of servicescape, the participation of various experts is required. Also, the expertise and competences of various fields must be gathered for each issues, and a more creative and scientific approach is required.

• Journal of Environmental Science International
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• v.8 no.3
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• pp.319-323
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• 1999

This study was designed to evaluate the exposure to benzene by residents in neighborhoods near a major roadways, by persons waiting buses, and by drivers and service station attendants while refueling. It was confirmed that the outdoor air benzene concentrations near the major roadways were higher than those further away from the sources. However, neither the indoor air nor breath concentrations were different for two specified residential areas. Smoking was confirmed as an important factor for the indoor air benzene levels. Persons waiting buses, drivers and service station attendants were exposed to elevated benzene levels compared to even the residents in neighborhoods near a major roadways. The mean benzene concentration at bus stop was 2.7 to 6.9 times higher than the mean ambient air concentration. The mean benzene concentrations in the breathing zone of drivers and service station attendants were 95 to 160 and 120 to 202 times higher than the mean ambient air concentrations, respectively.

• Spatial Information Research
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• v.18 no.2
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• pp.57-65
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• 2010

Users often visit many stores while comparing the products for purchasing products or products related to it. Given a service providing location information of these stores, users can make their purchase efficiently because of reducing the time and effort they spent for wandering around and obtaining new purchase opportunities by knowing a kind of relevant stores near there. In this paper, for the purpose of providing relevant stores information efficiently, we suggest an Ambient Service Model that consists of three layers: "structured(purchase-related) information space", "real space", and "ambient information space". In the model, stores information collected from the web is grouped and structured automatically by relationships in terms of purchase. And users search relevant stores information by using an Ambient Query that is created by their context in real space. Finally, users obtain relevant stores information that is in the form of hierarchy structure on map interface. Then, users can search other kinds of relevant stores information additionally by using hierarchy structure. Consequently, It is possible to develope a service that users can obtain relevant stores information intuitively without complex search processes through the model. Also, we expect that the model can be used for developing services that provide objects information related to various objects besides stores.

• Journal of Computing Science and Engineering
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• v.6 no.1
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• pp.60-66
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• 2012

It has been proved that information and communication technology (ICT) solutions for personalized health (PHealth) and ambient assisted living (AAL) can support people in their daily life activities. Several solutions have been demonstrated to empower different levels of services through seamless data acquisition and specific users' interaction modalities. Usually services usability and accessibility are handled in the design process and are validated with small users' groups. Moreover, while service design and systems development have been extensively described in literature, service deployment methodologies are not properly addressed and documented. Proper reference guidelines are also missing. The most common methodologies like unified process (UP) or ICONX can cover only the design and the development of PHealth services without a clear description on the following phases such as deployment, service provision and maintenance. These phases present several risks to be taken into account right from the beginning of the implementation of PHealth or AAL services. This paper focuses on the description of a structured methodology to deploy PHealth services and how this process can be supported by integrated software routines and adapting the UP framework in particular the "Transition phase."

• Culinary science and hospitality research
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• v.14 no.4
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• pp.398-414
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• 2008

The purpose of this study is to analyze the effect of restaurant atmosphere on its image and customers' emotional responses and behavior. The results of this study indicated that perceived restaurant atmospheres had a significant effect on customers' emotional responses, and these emotional responses greatly influenced the image of a restaurant. Especially, the ambient and cleanliness factors of restaurant atmosphere influenced a restaurant image, and the positive image from those factors had a significant effect on customer behavior. The design and human factors of restaurant atmosphere influenced customer behavior, and the positive image from those factors had a significant effect on customer behavior. Finally, it was verified that the restaurant atmospheric factors affected its image and customers' emotional responses and behavior. Moreover, the better the restaurant atmospheric factors(design, ambient, cleanliness, humanity) are, the better customers' emotional responses and image are, thereby increasing customers' revisiting and word-of-mouth intention.

• Structural Engineering and Mechanics
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• v.22 no.1
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• pp.53-70
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• 2006

The paper summarizes the dynamic-based assessment of a reinforced concrete arch bridge, dating back to the 50's. The outlined approach is based on ambient vibration testing, output-only modal identification and updating of the uncertain structural parameters of a finite element model. The Peak Picking and the Enhanced Frequency Domain Decomposition techniques were used to extract the modal parameters from ambient vibration data and a very good agreement in both identified frequencies and mode shapes has been found between the two techniques. In the theoretical study, vibration modes were determined using a 3D Finite Element model of the bridge and the information obtained from the field tests combined with a classic system identification technique provided a linear elastic updated model, accurately fitting the modal parameters of the bridge in its present condition. Hence, the use of output-only modal identification techniques and updating procedures provided a model that could be used to evaluate the overall safety of the tested bridge under the service loads.