• 정보관리학회지
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• 제22권2호
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• pp.103-124
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• 2005

본 연구에서는 웹 스타일 가이드를 구축하고 있는 해외 5개 대학 도서관 웹사이트의 스타일 가이드를 분석한 후 국내 10개 지역거점대학 도서관의 웹사이트의 구성요소를 추출하여. 공통항목을 도출하였다. 그리고 도서관 웹사이트에 있어서의 사용성(usability)과 접근성(accessibility)에 관한 연구결과들을 적용하여 대학도서관 웹사이트의 전반적인 디자인 흐름에 대한 통일성과 규칙성을 발견하였고 이를 바탕으로 웹사이트에 일관된 시각적 아이덴티티(identity)를 부여하기 위한 요소인 대학도서관 웹 스타일 가이드 요소들을 제시하였다.

• 상하수도학회지
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• 제25권6호
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• pp.923-933
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• 2011

In this study, we derived seven customer value factors to evaluate the levels of service in wastewater utilities required by customers. Levels of service according to the customer value were categorized into environmental amenity, accessibility of wastewater service, affordability of wastewater charge, quality of wastewater service, health and safety of wastewater service provision, reliability and responsiveness of wastewater service provision, and satisfaction of customer service. To investigate the levels of wastewater service, questionnaires were prepared according to the customer value factors, and the questionnaire survey was performed with 800 adults in all over Korea including male and female samples. The comprehensive satisfaction score for the wastewater service was 57.5 points, indicating a slightly good satisfaction level. The detailed analysis of the result showed that the satisfaction level was high in the wastewater service accessibility and call center service provision but it was relatively low in the river water quality and nasty smell of wastewater. It was concluded that the quality of wastewater service and customer service satisfaction need to be elevated primarily in order to improve levels of wastewater service required by the customers.

• 한국병원경영학회지
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• 제26권3호
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• pp.56-67
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• 2021

There are few domestic studies on medical services in medically vulnerable areas where medical use is not met due to a lack of medical resources. The past studies on smart medicine targeting medically vulnerable areas grasp only the overall satisfaction level, or the sub-dimensions of satisfaction are not classified clearly. Also, it lacks consideration of the patient's needs. This study aims to analyze the effect of users' experience of the smart medicine pilot project conducted in medically vulnerable areas on satisfaction and demand. The user's experience was measured by variables in the dimensions of structure, process, and outcome. Among the pilot project participants, 282 subjects responded to the 2019 survey. Using the hierarchical regression method, we tried to find out the determinants of satisfaction and service demands. Experience factors affecting satisfaction were found to be accessibility, certainty, effectiveness, and efficiency. In addition, it was found that the demand in their 60s was high and that accessibility, certainty, effectiveness, and efficiency had a statistically significant effect on the demand. It is expected that the smart medicine pilot project will be effectively operated by well utilizing the factors influencing satisfaction and demand revealed in this study.

• 한국조리학회지
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• 제22권8호
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• pp.78-88
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• 2016

This study conducted to find influences of selection attributes on consumer satisfaction as perceived by low-cost restaurant visiter by considering personal value. Developed survey was distributed and 428 sample who visited the low-cost franchise restaurant were employed the statistical analyze. The internal value and the external value included individual value in order to estimate the influence of the choice factor of the low-cost franchise restaurant on the quality of the product, and the choice factors were consisted of 3 variables that are quality, accessibility and service. Regression analysis was conducted to verify the relationships among the variables. As a result, the internal value (${\beta}=.236$, p<.0.01), and external value (${\beta}=.352$, p<.001) have the significant positive relationships with respect to quality. Second, the external value (${\beta}=.305$, p<.001) has the positive relationship with regard to accessibility, but the internal value has no significant relationships with level of accessibility. Third, the internal value (${\beta}=.828$, p<.001) has the significant positive relationship with regard to service, but there was no significant influences between external value and service in this study. Fourth, the internal value (${\beta}=.472$, p<.001), the external value (${\beta}=.479$, p<.001) were critical antecedents of the quality. Last, while quality (${\beta}=.858$, p<.001) has significant positive relationship with satisfaction, but it didn't show any relationships with accessibility and service.

• KIEAE Journal
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• 제13권2호
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• pp.67-76
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• 2013

The purpose of this study is to analyze the accessibility to the place for outdoor exercise. For that, the departure (resident) location of the users of outdoor exercise equipment within 12 parks in Seoul have been investigated. A total of 1,733 people have been surveyed during the two-week period between Aug.2 and Aug. 15 and 815 cases were analyzed. We also investigated demographic characteristics, access method and related factors such as location, climate and visiting time. The results were coded through ArcGis program and the accessibility to each exercise location, difference in regional accessibility and accessibility characteristics in terms of climate and time have been analyzed. The results are as follows: First, visitors to the Han River start from the places further than the visitors to the streamlines. Second, the average moving distance is longer for the users aged under-60 than for the users aged 60 and over to reach the exercise place. And the average moving distance for visitors to the Han River destination is the longest with 748 meters, followed by 203 meters for general parks and 92 meters for streamline parks, respectively. Third, in each non-waterfront parks, the moving distance by users under-60 was longer by about 230 meters than that by users 60 and over. Fourth, exercisers in the weekend travel more by 244 meters than those during the midweek users to reach the exercise place. Fifth, the number of visitors to the Han River increased in the weekend while visitors to the streamlines decreased in the same period. Sixth, the traveling length for bicycle users is three times as much as that for pedestrian visitors. And the departure locations of bicycle users were more widely distributed.

• 한국조리학회지
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• 제21권5호
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• pp.129-138
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• 2015

본 연구의 목적은 말레이시아의 쿠알라룸프 지역에 거주하는 308명의 로컬 커피숍 고객을 대상으로 서비스 스케이프가 그들의 감정, 만족도, 향후 행동의도에 미치는 영향을 분석한 것이다. 말레이시아의 수도이자 최대 도시인 쿠알라룸프는 각종 프랜차이즈 커피숍뿐만 아니라, 로컬 커피숍이 매우 많이 성황 중에 있다. 하지만 로컬 커피숍에 대한 연구가 거의 전무한 실정에서, 본 연구는 매우 의미있고 중요한 시사점을 주는 것이라고 할 수 있다. 본 연구는 카페 고객이 느끼는 서비스 스케이프의 3가지 요소들이 고객의 감정에 미치는 영향, 고객의 감정이 만족도와 향후 행동의도에 미치는 영향, 그리고 만족도가 향후 행동의도에 미치는 영향을 연구하였다. 서비스 스케이프 요소들 중에서 music과 layout accessibility가 고객감정에 긍정적인 영향을 미치는 것으로 나타났다. Facility aesthetics는 고객감정에 긍정적인 영향을 미치지 않는 것으로 나타났다. 고객의 감정은 만족도와 향후 행동의도에 긍정적인 영향을 미치며, 고객만족 또한 향후 행동의도에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구는 말레이시아 수도인 쿠알라룸프 지역에 향후 진출하려는 커피숍 관련 사업체들에게 의미심장한 결과를 제시하는 점이 많은 중요한 연구라고 할 수 있다.

• 대한토목학회논문집
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• 제41권1호
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• pp.65-74
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• 2021

앞으로 교통약자의 수가 더욱 증가할 것으로 예상되므로 노인, 장애인과 같은 교통약자를 위한 다양한 정책이 마련되어야 할 시점이다. 본 연구에서는 교통약자들의 보행안전만족도에 보행자의 개인 및 가구특성과 공공시설 접근성이 미치는 영향을 실증분석하고, 교통약자의 보행안전만족도를 향상시키기 위한 방안을 모색하여 포용적 도시환경 조성에 기여하고자 하였다. 분석결과, 노인의 보행안전만족도에는 연령, 성별 변수가 중요하였으며, 장애인의 보행안전만족도에는 학력이 중요한 요소였다. 노인과 장애인 모두 1인가구일수록, 소득이 많을수록, 광역시가 아닌 지역에 거주할수록 보행안전만족도가 증가하였다. 공공시설 접근성의 경우 공공기관 접근성에 만족할수록, 도시공원 및 녹지 접근성에 만족할수록, 대중교통 접근성에 만족할수록 노인과 장애인의 보행안전만족도가 증가하였다. 노인은 상업시설 접근성에 만족할수록 보행안전만족도가 높아졌으나, 의료시설 접근성에 만족할수록 오히려 보행만족도는 낮아졌다.

• 한국주거학회논문집
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• 제15권6호
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• pp.37-46
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• 2004

The purpose of the study was to examine the socio-psychological factors of outdoor spaces in apartment complex. The data for the empirical analysis were collected from 412 households living in Haeundae New Town, Busan, and analyzed using descriptive statistics, factor analysis, and one-way analysis of variance and Duncan's multiple range test. The socio-psychological factors abstracted were territoriality, privacy, safety, sociality, accessibility, and identity. It was found that the households were generally positive to the overall socio-psycological factors in the current apartment complex. The significant explanatory variables for the responses to the socio-psychological factors were age of the wife, education of the wife, occupation of the wife, tenure type, monthly household income, length of residence, and overall satisfaction with outdoor spaces.

• Journal of the Korean Data and Information Science Society
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• 제26권4호
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• pp.1007-1015
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• 2015

The purpose of this study was to explore the prevalence of hypertension in Haiti and to describe regional characteristics, and thus to speculate Haitian specific regional risk factors. This is a descriptive and comparative study. Subjects were 145 male/female Haitians, who aged between 30 and 59 and have lived in rural areas, had their hypertension indicators being screened. Data were analyzed with descriptive statistics, t-test and ANOVA. More than four fifth of the subjects (82.8%) showed pre-hypertensive or moderate to severe hypertensive condition. 65.5% of the total had abnormal pulse pressure ($PP{\geq}50$) and 13.8% of the sample showed tachycardia (Heart $Rate{\geq}100$). Female Haitian tended to have higher diastolic blood pressure and faster heart rate than male Haitian. The residents who lived in Part 5-1 area with less accessibility to drinking water tended to have higher systolic and diastolic pressure. Hydration status of Haitians was highly considered as an affecting factor on the distribution of hypertension as evidenced by different level of accessibility to drinking water.

• 농촌계획
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• 제20권2호
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• pp.57-69
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• 2014

Village community centers are public locations where residential members of communities gather for various group meetings, social support, public information and recreational activities. Since the residents voluntarily operate the facilities, a convenient access to the center is a very important criterion for choosing where such facilities should be distributed throughout the districts. In particular, it is highly desirable to locate them within walking-distances from the residential populations. In this work, we have evaluated the accessibility to the community centers in several rural areas based on the surveys that were collected from year 2005 to 2012. We used the collected rural amenity resource distributions of the area for the evaluating the accessibilities to village center. More specifically, we considered some factors such as residential district and fraction of elderly population in the vicinity.