• Title/Summary/Keyword: AI Chatbot Service

Search Result 43, Processing Time 0.016 seconds

Q&A and management AI chatbot service in the context of a university non-face-to-face remote lecture using the Seq2Seq model (Seq2Seq 모델을 활용한 대학교 비대면 원격강의 상황에서 질문 문답 및 관리 인공지능 챗봇 서비스)

  • Na, Dongjun;Ahn, Jaewook;Park, Sejin
    • Proceedings of the Korean Society of Broadcast Engineers Conference
    • /
    • 2020.11a
    • /
    • pp.325-327
    • /
    • 2020
  • 최근 비대면 원격강의의 비율이 증가하였지만 비대면 상황에서 원격으로 진행하는 강의로 인해 강의를 수강하는 학생들의 강의를 진행하는 교수와의 질문에 대한 즉각적인 상호작용과 피드백이 부족하고 교수 또한 비대면 상황에서 학생들과의 소통의 어려움으로 인해 질문에 대한 답변을 하는 것에 어려움 있다. 본 논문에서는 이러한 문제를 해결하기 위해 학생들에게 질문에 대한 즉각적인 답변을 해주고 교수에게는 질문-답변을 관리할 수 있는 인공지능 챗봇 웹 서비스를 제안한다. 웹 서비스는 강의를 수강하는 학생과 강의를 진행하는 교수로 나눠져 제공된다. 구현을 위해 Seq2Seq 모델을 활용하였고 질문-답변 데이터셋으로 학습을 하여 테스트 하였다.

  • PDF

Present the Celeb-Bot Model Using Artificial Intelligence (인공지능을 활용한 셀럽봇 모델 제시)

  • Lee, Dae-Kun;Na, Seung-Yoo
    • The Journal of the Korea institute of electronic communication sciences
    • /
    • v.13 no.4
    • /
    • pp.765-776
    • /
    • 2018
  • Artificial Intelligence is a rapidly growing technology with the latest developments in computing technology and is considered as one of the next major technologies. Chat-Bot is a system that is designed to respond to user's input according to the rules that are set up in advance and it provides more services through simple and repetitive tasks such as counseling, ordering and others. Accordingly, the study aims to present a model of a celeb-bot using Artificial Intelligence. Celeb-Bot is a combination of Celeb, which are short for Celebrity and Chat-bot. Celeb-Bot provides a Chat-Bot service that allows people to talk to a celebrity. The celeb is the best thing to build a relationship and has the advantages of being accessible to anyone. At the same time, Artificial Intelligence is a technology that can be seen as a person, not a product. Based on this, we believe that Celeb's Characteristic and Chat-bot based on artificial intelligence technologies need to be combined, so variety of products can generate synergy. It is predicted that there will be variety of derivatives that utilize this technology, and it is going to present a celeb-bot model accordingly.

Analysis of Users' Sentiments and Needs for ChatGPT through Social Media on Reddit (Reddit 소셜미디어를 활용한 ChatGPT에 대한 사용자의 감정 및 요구 분석)

  • Hye-In Na;Byeong-Hee Lee
    • Journal of Internet Computing and Services
    • /
    • v.25 no.2
    • /
    • pp.79-92
    • /
    • 2024
  • ChatGPT, as a representative chatbot leveraging generative artificial intelligence technology, is used valuable not only in scientific and technological domains but also across diverse sectors such as society, economy, industry, and culture. This study conducts an explorative analysis of user sentiments and needs for ChatGPT by examining global social media discourse on Reddit. We collected 10,796 comments on Reddit from December 2022 to August 2023 and then employed keyword analysis, sentiment analysis, and need-mining-based topic modeling to derive insights. The analysis reveals several key findings. The most frequently mentioned term in ChatGPT-related comments is "time," indicative of users' emphasis on prompt responses, time efficiency, and enhanced productivity. Users express sentiments of trust and anticipation in ChatGPT, yet simultaneously articulate concerns and frustrations regarding its societal impact, including fears and anger. In addition, the topic modeling analysis identifies 14 topics, shedding light on potential user needs. Notably, users exhibit a keen interest in the educational applications of ChatGPT and its societal implications. Moreover, our investigation uncovers various user-driven topics related to ChatGPT, encompassing language models, jobs, information retrieval, healthcare applications, services, gaming, regulations, energy, and ethical concerns. In conclusion, this analysis provides insights into user perspectives, emphasizing the significance of understanding and addressing user needs. The identified application directions offer valuable guidance for enhancing existing products and services or planning the development of new service platforms.