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A Study on the Support Policy for Digital Transformation of Small Businesses (소상인 디지털 전환 지원 정책에 관한 연구)

  • Lee, Chul-Sung;Kim, Young-Ki;Kim, Seung-Hee
    • Journal of Distribution Science
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    • v.16 no.2
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    • pp.89-99
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    • 2018
  • Purpose - In this study, we discuss the current status and barriers of digital transformation focused on small businesses. More specifically, this study consists of two studies. The purpose of study 1 is to investigate the effect of digitization of small businesses on the sales of stores and the number of visiting customers. The purpose of Study 2 is to examine the status and obstacles of online channels use by small businesses. Research design, data, and methodology - In Study 1, we will examine the changes in sales and visitor numbers of stores that are rapidly adapting to digital transformation among small business. For this, we utilize the actual situation of store management survey conducted by the Small Enterprise and Market Service. Specifically, multiple regression equations were used to determine whether blogs and online shopping malls were operating, and the proportion of credit cards to sales as independent variables and sales and number of visiting customers as dependent variables. Next, in Study 2, we surveyed the 15 small business owners in the latest survey on the actual situation of store management survey conducted in 2015, and conducted an in-depth interview to examine the barriers to the use of online channels by small business. Results - As a result of study 1, it is found that the small business who run the blogs have higher sales and visits than the small business who do not. However, there is no difference in the sales and the number of visiting customers between the stores that operate the online shopping malls and those that do not. Second, the higher the proportion of credit cards, the higher the sales and the number of visiting customers. In study 2, we analyzed the barriers to the expansion of online channels by in-depth interviews. Interviews show that barriers to access to online channels are limited by search neutrality, high commission burden, and low bargaining power. These problems are caused by the insufficiency of small business compared to online and mobile portal and O2O platform vendors. Conclusions - This study suggests that small business who have difficulty in establishing direct online channels need digital transformation of small business. In addition, when using such an external platform, we have identified the problems that small business face.

A Study for Korea Small Business Enterprise Policy and Vision (중소기업의 정책방안과 비전에 관한 연구)

  • Heo Kap-Soo
    • Management & Information Systems Review
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    • v.15
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    • pp.109-145
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    • 2004
  • Upcoming 21st century, Management circumstance for a small and medium enterprise have been rapidly changed by Knowledge management, Informationization, Hi-technology. Changing from an era of small concept to strong concept, It will be a severe innovation period and can not survive with life as the same as the past, It is the era of best which mean only the best can survive, None of the average faculty can survive. Due to rapid proceeding of innovation of Informationization, It stimulate acceleration of technology innovation, infinity competition regardless the nation boarder, result in proceeding to Informationization. A small and medium enterprise is defined as smaller size of business than big business as point of capital, employee, output. It is concept, which usually used against concept of big business. When define a small and medium enterprise, criteria to determine a small and medium enterprise is depends on country and a category of business. However, In every country, A small and medium enterprise is getting be bigger and importance factor in whole industry. A small and medium enterprise is well developed and also well balanced with a large enterprise in the developed country. All around in the world, Interest about a small and medium enterprise is becoming higher. It is actively researching into a small and medium enterprise as the mean to create new employment, new industry, as means to from integration of a all and medium enterprise,as source of high competitive power. The status quo of rapid changing into informationization have been realized at considerable level in Korea. Information society is defined as information technology is main key to determine individuals competitiveness, which can solve effectively the side effect result from industrialization. It cleary imply that information technology is the most promising and important industry in 21st century. Therefore, We should seek to foster independent a small and medium enterprise and develop them corresponding to new concept of a small and medium enterprise in 21st century. The main frame of policy should be new economic system, which can contribute establishment of a small and medium enterprise, management innovation. It also attribute a small and medium enterprise to reveal their creative. New economic paradigm in 21st will be expanded with organization, market, technology. So far, a small and medium enterprise has been acknowledge as economic weaker and the one should be protected. However, In 21st century a small and medium enterprise will be considered as active majority or a source of creative. Development of technology to produce a small quantity with variety product and acceleration of knowledge and informationization will result in comparative merits of a small and medium enterprise. Hereby, The role and relative importance of a small and medium enterprise in our economic will getting be larger and It will be developed as the main force to activate the economic. However, Only a small and medium enterprise, which overcome difficulty with active desire and effort to improve their lot can be developed as a competitive enterprise in 21st century in considering themselves to be developed as diversity, active, independent, business by an enterprise.

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Effects of Small Business Support Projects: Evidence from Korea

  • LEE, JINKOOK
    • KDI Journal of Economic Policy
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    • v.42 no.1
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    • pp.1-30
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    • 2020
  • On average, small business support projects appear to improve beneficiary sales, and the growth effect is obvious when supporting young or growing firms. However, the effect is largely offset by sales reductions due to overcrowding. Small business support projects must be operated in two ways to alleviate the overcrowding of businesses in a few industries and to enhance the overall effectiveness of the support programs.

A study on the factor analysis of ERP system construction for small and medium enterprise using AHP -third logistic small and mediun partner company approach- (AHP를 통한 중소기업 ERP 구축을 위한 인지도에 관한 분석 -3자 중소물류협력사 중심으로-)

  • Kim, Ki-Hong;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.14 no.1
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    • pp.147-154
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    • 2012
  • The medium and small logistic companies that have an outsourcing contract from the large corporation are encountered with a problem to introduce the ERP system to their current business environment due to following risk of change in current business environment, high cost involved in investment, and lack of understanding of business requirement of ERP. Instead of build their own ERP system, the small and medium logistic companies are using the large corporation's ERP system and get the benefit of efficiency in management and control process. Therefore, it is more like the organization hierarchy, not collaboration between the medium and small companies with the large corporation. In this study, the survey method to find out how the medium and small logistic companies understand the importance of ERP system on continuous growth of business by AHP. as result, they are recognized. The benefit of the ERP system as having much effect on business competitiveness.

Factors Influencing Successful Implementation of Cloud ERP Solutions at Small and Medium Enterprises in Vietnam

  • CHU, Hai Hong Thi;NGUYEN, Thuy Van
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.5
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    • pp.239-250
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    • 2022
  • A business's Enterprise Resource Planning (ERP) solution is software that fully integrates the services that businesses require, continuously updates business processes and department operations in real-time, and so aids in the successful management of enterprise resources. Previously, ERP solutions were often deployed for large enterprises, but along with the strong digital transformation process, many small and medium enterprises have been deploying Cloud ERP (CERP) solutions. The objective of the study is to measure the factors affecting the successful implementation of CERP solutions at small and medium enterprises and the impact of successful implementation of CERP solutions on business process re-engineering and enterprise performance. Using a quantitative method based on data collected from 230 small and medium enterprises in Vietnam that have been implementing CERP solutions, the results show that there are 5 factors affecting, which are Organizational ERP Strategic, Top management Commitment, Data Security, Training in ERP Projects, Organizational Culture. Research results also show that Successful implementation of CERP has a direct impact on business process re-engineering and business performance. Based on the results, the study has made a number of policy implications in the successful implementation of CERP towards re-engineering business processes to improve the performance of small and medium enterprises.

Framework of the CIM process for korean small business (한국 중소기업의 CIM화 개념틀)

  • 최인수
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1991.10a
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    • pp.51-65
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    • 1991
  • This paper describes computer-integrated manufacturing (CIM) systems as strategic information systems for business which play an important role in accelerating the speed of business, and develops a measure showing a degree of business tendency to be CIM which enables the business to check on its present status as far as CIM is concerned. It is well known that the productivity of knowledge workers is lower than that of other workers. Nowadays, a great deal of effort goes into the productivity improvement of knowledge workers. In this respect, this paper also develops a quantitative model for the productivity of knowledge workers. Finally, this paper deals with following four steps which our small business should follow through its process of CIM: [Step 1] Using expert knowledge; [Step 2] Invention of technological information; [Step 3] Feedback of factory information to the management; and, [Step 4] Accelerating the speed of business.

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E-business planning in design education context for small business audience (중소기업인을 위한 디자인 교육 컨텐츠로서의 E-business planning)

  • 이현진
    • The Journal of the Korea Contents Association
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    • v.2 no.1
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    • pp.16-23
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    • 2002
  • eBusiness readiness site gives the audience fundamental knowledge and action items for eBusiness startup so that one can expand one's own land business to E-business with minimum difficulty. The process helps the audience see how design is a key dement for successfully launching eBusiness.

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Factors Affecting Business Performance of Women-Owned Small and Medium Enterprises in Vietnam: A Quantitative Study

  • LE, Thi Nuong;LE, Quang Hieu;NGUYEN, Thi Loan
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.7
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    • pp.123-133
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    • 2022
  • This paper explores the key factors influencing the business performance of enterprises, specifically women-owned small and medium enterprises (SMEs) in Vietnam. The extant literature on factors affecting the business performance of women-owned SMEs in Vietnam is still quite scarce. The researchers used a self-administered questionnaire to achieve a sample of 265 female SME owners in Vietnam to find these factors. The obtained data was analyzed by using SPSS 20.0. Cronbach's α test and factor analysis have been carried out to test the reliability of data and validate the hypothesis. The results showed that these enterprises' performances had a significant positive relationship with the business management competencies of the directors of the business, quality of human resources, financial access, socio-cultural factors, and government policy. Also, the study showed no relationship between the enterprise's business network and business performance. The results suggest that female business owners should improve their business management capacity, focusing on training activities to improve the quality of human resources of enterprises. The Government needs policies to support small and medium enterprises in accessing financial and other resources and propagate to reduce gender stereotypes.

Analysis of Psychological Counseling Requirement of Small Business Owners according to Psychological Exhaustion, Work-Family Conflicts, and Business-Related Anxiety (소상공인 창업자의 심리적 탈진, 일-가정 갈등, 사업운영 불안에 따른 상담요구 분석)

  • Park, Su kyung;Byun, Sang hae
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.3
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    • pp.209-220
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    • 2016
  • This study was carried out to analyze the effect of psychological burnout, work-family conflict, business-related anxiety on counseling requirement for small business owners. To achieve the research purpose, a survey was executed on small 100 business owners doing business in Chung-nam Province including whole and retail sellers, food and lodging establishments, service providers and manufacturers for five weeks from Jan. 1, 2016 through Jan. 312, 2016. All the questionnaires distributed were used for final analysis using SPSS V22. Study findings are as follows: first, most small business owners were found to have had counseling experience; second, no difference was shown in psychological burnout in terms of general characteristics of survey respondents; third, it is found that small business owners with shorter operation career want more counseling opportunity; fourth, it was analyzed that for any counseling service for small business owners, publicity efforts on the availability of counseling service must be precedented; fifth, it was also analyzed that to support small business owners counseling service should be provided in various areas including inter-psychological elements like emotion, conflict with spouse and children. Such findings may lead to a possible conclusion that counseling service can contribute to the success and survival of small business owners both at home and work place.

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A Study on Fitness of ERP template Standardization Methodology for Medium and Small-sized Enterprises (중소기업 ERP 템플릿 표준화 방법론의 프로세스 적합성에 관한 연구)

  • 조영빈;송희석;김성희
    • The Journal of Society for e-Business Studies
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    • v.8 no.4
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    • pp.1-16
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    • 2003
  • ERP implementations are known to be unusually difficult, even when compared to other large-scale systems developing in a firm level, because it requires a substantial investment of time, money, and internal resources. Moreover, medium and small-sized enterprises that are increasingly adopting ERP feel much difficult due to the lack of resources. To promote the spread of ERP in medium and small-sized enterprises, "ERP template standardization methodology" led by government has been used for constructing ERP system in Korea. In this study, we present a study to measure fitness between ERP standard templates and business processes of 10 small enterprises in 5 industries. Also, we define a fitness measure suitable for this purpose. We car find that ERP template standardization methodology is partly adequate to establish ERP systems and it is required to add to templates which support the differences of business process.

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