각인각색, 각봇각색: ABOT 속성과 소비자 감성 기반 소셜로봇 디자인평가 모형 개발 (Different Look, Different Feel: Social Robot Design Evaluation Model Based on ABOT Attributes and Consumer Emotions)
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- 지능정보연구
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- 제27권2호
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- pp.55-78
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- 2021
최근 인간과 상호작용할 수 있는 '소셜로봇'을 활용하여 복잡하고 다양한 사회문제를 해소하고 개인의 삶의 질을 제고하려는 시도가 주목받고 있다. 과거 로봇은 인간을 대신해서 산업 현장에 투입되고 노동력을 제공해주는 존재로 인식되었다. 그러나 오늘날의 로봇은 각종 산업분야를 관통하는 핵심 키워드인 'Smart'의 등장을 기점으로 인간과 함께 공존하며 사회적 교감이 가능한 '소셜로봇(Social Robot)'으로 그 개념이 확장되고 있다. 구체적으로 고객을 응대하는 서비스 로봇, 에듀테인먼트(Edutainment) 성격의 로봇, 그리고 인간과의 교감, 상호작용에 주목한 감성로봇 등이 출시되고 있다. 그러나 4차 산업혁명을 계기로 ICT 서비스 환경이 급격한 발전을 이룬 현재까지 소셜로봇의 대중화는 체감되지 않고 있다. 소셜로봇의 핵심 기능이 사용자와의 사회적 교감임을 고려하면, 소셜로봇의 대중화를 촉진하기 위해서는 기기에 적용되는 기술 이외의 요소들도 중요하게 고려할 필요가 있다. 본 연구는 로봇의 디자인 요소가 소셜로봇에 대한 소비자들의 구매를 이끌어내는데 중요하게 작용할 것으로 판단한다. 로봇의 외형이 유발하는 감성은 사용자의 인지, 추론, 평가와 기대를 형성하는 과정에서 중요한 영향을 미치며 나아가 로봇에 대한 태도와 호감 그리고 성능 추론 등에도 영향을 줄 수 있다. 그러나 소셜로봇에 대한 기존 연구들은 로봇의 개발방법론을 제안하거나, 소셜로봇이 사용자에게 제공하는 효과를 단편적으로 검증하는 수준에 머무르고 있다. 따라서 본 연구는 소셜로봇의 외형으로부터 사용자가 느끼는 감성이 소셜로봇에 대한 사용자의 태도에 미치는 영향을 검증해보고자 한다. 이때 서로 다른 출처의 이종 데이터 간 결합을 통하여 소셜로봇 디자인평가 모형을 구성한다. 구체적으로 소셜로봇의 외형에 대하여 사전에 구축된 ABOT Database로부터 다수의 소셜로봇에 대한 세 가지 정량적 지표 데이터를 확보하였다. 소셜로봇의 디자인 감성은 (1) 기존의 디자인평가 문헌과 (2) 소셜로봇 제품 후기와 블로그 등의 온라인 구전, (3) 소셜로봇 디자인에 대한 정성적인 인터뷰를 통해 도출하였다. 이후 사용자 설문을 통하여 각각의 소셜로봇에 대해 사용자가 느끼는 감성과 태도에 대한 평가를 수집하였다. 세부적인 감성 평가항목 23개에 대하여, 차원 축소 방법론을 통해 6개의 감성 차원을 도출하였다. 이어서 도출된 감성 차원들이 사용자의 소셜로봇에 대한 태도에 미치는 영향을 검증하기 위해 회귀분석을 수행하여 감성과 태도 간의 관계를 파악해 보았다. 마지막으로 정량적으로 수집된 소셜로봇의 외형에 대한 지표가 감성과 태도 간의 관계에 영향을 줄 수 있음을 검증하기 위해 조절회귀분석을 수행하였다. 기술적인ABOT Database 속성 지표들과 감성 차원들 간의 순수조절효과를 확인하고, 도출된 조절효과에 대한 시각화를 수행하여 외형, 감성, 그리고 태도 간의 관계를 다각적인 관점에서 해석하였다. 본 연구는 이종간 데이터를 연결하여 소셜로봇의 기술적 속성과 소비자 감성, 태도까지 변수 간 관계를 총체적으로 실증 분석했다는 점에서 이론적 공헌을 가지며, 소셜로봇 디자인 개발 전략에 대한 의사결정을 지원하기 위한 기준으로 소비자 감성의 활용 가능성을 제안하였다는 실무적 의의를 가진다.
우리나라에 있어서 과학적(科學的)인 식물보호연구(植物保護硏究)가 시작된 1900년대초기(年代初期)부터 1975년(年)까지 약(約)70여년간(餘年間)에 이루어진 4,300여건(餘件)의 연구(硏究)를 정리분석(整理分析)하여 식물보호학(植物保護學)의 발달과정(發達過程)을 역사적(歷史的)으로 고찰(考察)하고 장래(將來) 어떠한 방향(方向)으로 발전(發展)해 나아갈 것인가를 예측(豫測)하기 위하여 이 연구(硏究)에 착수(着手)하였다. 이 연구(硏究)를 위하여 수집(蒐集)한 문헌(文獻)의 약(約)80%가 농림업관계(農林業關係) 연구전담기관(硏究專擔機關)인 농촌진흥청(農村振興廳), 각도농촌진흥원(各道農村振興院), 산림청임업시험장(山林廳林業試驗場) 등의 간행물(刊行物)에 수록(收錄)되어 있고 그 다음으로 전후(戰後)에 간행(刊行)되고 있는 한국식물보호학회지(韓國植物保護學會誌)에 상당히 많이 수록(收錄)되어 있으며 이 밖에 국내외(國內外)의 농림관계학술지(農林關係學術誌)나 대학논문집(大學論文集)에도 소수(少數)이기는 하나 수록(收錄)되어 있다. 우리나라 식물보호연구기관(植物保護硏究機關)으로는 농림업관계연구전담기관(農林業關係硏究專擔機關)(농촌진흥청(農村振興廳), 산림청(山林廳), 각도농촌진흥원(各道農村振興院) 등)과 대학(大學)으로 크게 나눌 수 있는데 그 동안의 연구건수(硏究件數)에서 보면 전자(前者)의 기여도(寄與度)는 약(約)80%이고 대학(大學)의 기여도(寄與度)는 약(約)20%로서 대학(大學)의 기여도(寄與度)가 훨씬 낮다. 우리나라 식물보호연구(植物保護硏究)를 시대별(時代別)로 보면 1900년대초기(年代初期)부터 1940년(年)까지 약(約) 40년간(年間)의 현대식물보호학(現代植物保護學)의 도입(導入), 정초기(定礎期)에 이어 1941년(年)부터 1960년(年)까지 약(約)20년간(年間)의 수난기(受難期)를 거쳐 1962년이후(年以後)의 발전기(發展期)에 들어서 있다. 오랜 수난기(受難期)를 거쳤지만 전후(戰後)의 연구(硏究)는 전전(戰前)의 약(約) 2배(倍)나 되며 분야별(分野別)로는 식물병(植物病)에 관한 것 약(約)2.5배(倍), 해충(害蟲)에 관한 것 약(約)1.2배(倍), 잡초(雜草)에 관한 것 약(約)43.8배(倍), 농약(農藥)에 관한 것 약(約)1.5배(倍)로 늘어나 있다. 우리나라 식물보호연구(植物保護硏究)를 작물별(作物別)로 보면 수도(水稻)에 관한 것이 약(約)37%로서 가장 많고 그 다음이 과수(果樹)(13.8%), 특용작물(特用作物)(7.9%), 채소(菜蔬)(6.2%), 수목(樹木)(6%) 기타작물(其他作物)의 순(順)으로 줄어들고 있다. 시대별(時代別)로 볼 때 1930년경(年傾)까지는 과수(果樹)나 특용작물(特用作物)의 보호연구(保護硏究)가 수도(水稻)의 그것보다 많은 과수(果樹) 및 특용작물보호연구시대(特用作物保護硏究時代)라고 할 수 있고 그 후 현재(現在)까지는 수도(水稻)의 보호연구(保護硏究)가 과수(果樹)나 특용작물(特用作物)의 그것보다 훨씬 많은 전전(戰前) 및 전후(戰後) 수도보호시대(水稻保護時代)라고 할 수 있다. 우리나라 식물보호연구(植物保護硏究)를 내용별(內容別)로 살펴보면 전전(戰前)에는 기초연구(基礎硏究)가 방제연구(防除硏究)보다 많았으나 전후(戰後)에는 이와 반대(反對)로 방제연구(防除硏究)가 기초연구(基礎硏究)보다 훨씬 많으며 방제연구(防除硏究)중에서도 약제방제(藥劑防除)에 관한 것이 식물병(植物病) 81%, 해충(害蟲) 77%, 잡초(雜草) 89%로서 특히 전후(戰後) 식물보호연구(植物保護硏究)의 주축(主軸)을 이루고 있다. 이 밖에 내병성(耐病性)이나 내충성(耐蟲性)과 관련(關聯)된 연구(硏究)는 전전(戰前)부터 계속되어온 중요연구(重要硏究)이며 병해충(病害蟲)의 발생예찰(發生豫察)이나 병원균(病原菌)의 Race(생태형(生態型))에 관한 연구(硏究)는 전후(戰後)부터 시작된 중요연구(重要硏究)이다. 잡초(雜草)에 관한 연구(硏究)는 전전(戰前)에도 몇가지 있기는 하지만 본격적(本格的)인 연구(硏究)가 시작된 것은 1960년대이후(年代以後)이며 앞서 적은 바와 같이 약제방제(藥劑防除)에 관한 것이 89%를 차지하고 있다. 농약(農藥)에 관한 연구(硏究)는 전전(戰前)부터 계속 부진(不振)을 면(免)하지 못하고 있으며 도입농약(導入農藥)의 약효검정이외(藥效檢定以外)에 특기(特記)할 만한 큰 업적(業績)은 찾아 볼 수 없다. 우리나라 식물보호연구(植物保護硏究)의 시대적변천(時代的變遷)과 발달(發達)의 계기(契機)가 되었다든가 식물보호(植物保護)의 실제(實際)와 관련(關聯)된 큰 의의(意義)를 지닌 병(病)이나 해충(害蟲)을 몇가지 골라서 따로따로 그 연구(硏究)의 내용(內容)을 살피는 한편 그것이 우리나라 식물보호연구(植物保護硏究)에 있어서 어떤 중요(重要)한 의의(意義)를 지니고 있는가를 고찰(考察)해 보았다. 끝으로 미래(未來)의 우리나라 식물보호연구(植物保護硏究)가 종합방제(綜合防除)를 뒷받침해주는 방향(方向)으로 발전(發展)해 나아갈 것이 예측(豫測)되며 연구영역(硏究領域)의 확대(擴大)와 더불어 우수(優秀)한 연구자(硏究者)의 확보(確保)가 가장 시급(時急)한 문제(問題)가 될 것임을 지적(指摘)하고 이런 측면(側面)에서 대학(大學)의 역할(役割)을 강조(强調)해 두었다.
Today most developed countries provide modern medical care for most of the population. The rural area is the more neglected area in the medical and health field. In public health, the philosophy is that medical care for in maintenance of health is a basic right of man; it should not be discriminated against racial, environmental or financial situations. The deficiency of the medical care system, cultural bias, economic development, and ignorance of the residents about health care brought about the shortage of medical personnel and facilities on the rural areas. Moreover, medical students and physicians have been taught less about rural health care than about urban health care. Medical care, therefore, is insufficient in terms of health care personnel/and facilities in rural areas. Under such a situation, there is growing concern about the health problems among the rural population. The findings presented in this report are useful measures of the major health problems and even more important, as a guide to planning for improved medical care systems. It is hoped that findings from this study will be useful to those responsible for improving the delivery of health service for the rural population. Objectives: -to determine the health status of the residents in the rural areas. -to assess the rural population's needs in terms of health and medical care. -to make recommendations concerning improvement in the delivery of health and medical care for the rural population. Procedures: For the sampling design, the ideal would be to sample according to the proportion of the composition age-groups. As the health problems would be different by group, the sample was divided into 10 different age-groups. If the sample were allocated by proportion of composition of each age group, some age groups would be too small to estimate the health problem. The sample size of each age-group population was 100 people/age-groups. Personal interviews were conducted by specially trained medical students. The interviews dealt at length with current health status, medical care problems, utilization of medical services, medical cost paid for medical care and attitudes toward health. In addition, more information was gained from the public health field, including environmental sanitation, maternal and child health, family planning, tuberculosis control, and dental health. The sample Sample size was one fourth of total population: 1,438 The aged 10-14 years showed the largest number of 254 and the aged under one year was the smallest number of 81. Participation in examination Examination sessions usually were held in the morning every Tuesday, Wenesday, and Thursday for 3 hours at each session at the Namchun Health station. In general, the rate of participation in medical examination was low especially in ages between 10-19 years old. The highest rate of participation among are groups was the under one year age-group by 100 percent. The lowest use rate as low as 3% of those in the age-groups 10-19 years who are attending junior and senior high school in Taegu city so the time was not convenient for them to recieve examinations. Among the over 20 years old group, the rate of participation of female was higher than that of males. The results are as follows: A. Publie health problems Population: The number of pre-school age group who required child health was 724, among them infants numbered 96. Number of eligible women aged 15-44 years was 1,279, and women with husband who need maternal health numbered 700. The age-group of 65 years or older was 201 needed more health care and 65 of them had disabilities. (Table 2). Environmental sanitation: Seventy-nine percent of the residents relied upon well water as a primary source of dringking water. Ninety-three percent of the drinking water supply was rated as unfited quality for drinking. More than 90% of latrines were unhygienic, in structure design and sanitation (Table 15). Maternal and child health: Maternal health Average number of pregnancies of eligible women was 4 times. There was almost no pre- and post-natal care. Pregnancy wastage Still births was 33 per 1,000 live births. Spontaneous abortion was 156 per 1,000 live births. Induced abortion was 137 per 1,000 live births. Delivery condition More than 90 percent of deliveries were conducted at home. Attendants at last delivery were laymen by 76% and delivery without attendants was 14%. The rate of non-sterilized scissors as an instrument used to cut the umbilical cord was as high as 54% and of sickles was 14%. The rate of difficult delivery counted for 3%. Maternal death rate estimates about 35 per 10,000 live births. Child health Consultation rate for child health was almost non existant. In general, vaccination rate of children was low; vaccination rates for children aged 0-5 years with BCG and small pox were 34 and 28 percent respectively. The rate of vaccination with DPT and Polio were 23 and 25% respectively but the rate of the complete three injections were as low as 5 and 3% respectively. The number of dead children was 280 per 1,000 living children. Infants death rate was 45 per 1,000 live births (Table 16), Family planning: Approval rate of married women for family planning was as high as 86%. The rate of experiences of contraception in the past was 51%. The current rate of contraception was 37%. Willingness to use contraception in the future was as high as 86% (Table 17). Tuberculosis control: Number of registration patients at the health center currently was 25. The number indicates one eighth of estimate number of tuberculosis in the area. Number of discharged cases in the past accounted for 79 which showed 50% of active cases when discharged time. Rate of complete treatment among reasons of discharge in the past as low as 28%. There needs to be a follow up observation of the discharged cases (Table 18). Dental problems: More than 50% of the total population have at least one or more dental problems. (Table 19) B. Medical care problems Incidence rate: 1. In one month Incidence rate of medical care problems during one month was 19.6 percent. Among these health problems which required rest at home were 11.8 percent. The estimated number of patients in the total population is 1,206. The health problems reported most frequently in interviews during one month are: GI trouble, respiratory disease, neuralgia, skin disease, and communicable disease-in that order, The rate of health problems by age groups was highest in the 1-4 age group and in the 60 years or over age group, the lowest rate was the 10-14 year age group. In general, 0-29 year age group except the 1-4 year age group was low incidence rate. After 30 years old the rate of health problems increases gradually with aging. Eighty-three percent of health problems that occured during one month were solved by primary medical care procedures. Seventeen percent of health problems needed secondary care. Days rested at home because of illness during one month were 0.7 days per interviewee and 8days per patient and it accounts for 2,161 days for the total productive population in the area. (Table 20) 2. In a year The incidence rate of medical care problems during a year was 74.8%, among them health problems which required rest at home was 37 percent. Estimated number of patients in the total population during a year was 4,600. The health problems that occured most frequently among the interviewees during a year were: Cold (30%), GI trouble (18), respiratory disease (11), anemia (10), diarrhea (10), neuralgia (10), parasite disease (9), ENT (7), skin (7), headache (7), trauma (4), communicable disease (3), and circulatory disease (3) -in that order. The rate of health problems by age groups was highest in the infants group, thereafter the rate decreased gradually until the age 15-19 year age group which showed the lowest, and then the rate increased gradually with aging. Eighty-seven percent of health problems during a year were solved by primary medical care. Thirteen percent of them needed secondary medical care procedures. Days rested at home because of illness during a year were 16 days per interviewee and 44 days per patient and it accounted for 57,335 days lost among productive age group in the area (Table 21). Among those given medical examination, the conditions observed most frequently were respiratory disease, GI trouble, parasite disease, neuralgia, skin disease, trauma, tuberculosis, anemia, chronic obstructive lung disease, eye disorders-in that order (Table 22). The main health problems required secondary medical care are as fellows: (previous page). Utilization of medical care (treatment) The rate of treatment by various medical facilities for all health problems during one month was 73 percent. The rate of receiving of medical care of those who have health problems which required rest at home was 52% while the rate of those who have health problems which did not required rest was 61 percent (Table 23). The rate of receiving of medical care for all health problems during a year was 67 percent. The rate of receiving of medical care of those who have health problems which required rest at home was 82 percent while the rate of those who have health problems which did not required rest was as low as 53 percent (Table 24). Types of medical facilitied used were as follows: Hospital and clinics: 32-35% Herb clinics: 9-10% Drugstore: 53-58% Hospitalization Rate of hospitalization was 1.7% and the estimate number of hospitalizations among the total population during a year will be 107 persons (Table 25). Medical cost: Average medical cost per person during one month and a year were 171 and 2,800 won respectively. Average medical cost per patient during one month and a year were 1,109 and 3,740 won respectively. Average cost per household during a year was 15,800 won (Table 26, 27). Solution measures for health and medical care problems in rural area: A. Health problems which could be solved by paramedical workers such as nurses, midwives and aid nurses etc. are as follows: 1. Improvement of environmental sanitation 2. MCH except medical care problems 3. Family planning except surgical intervention 4. Tuberculosis control except diagnosis and prescription 5. Dental care except operational intervention 6. Health education for residents for improvement of utilization of medical facilities and early diagnosis etc. B. Medical care problems 1. Eighty-five percent of health problems could be solved by primary care procedures by general practitioners. 2. Fifteen percent of health problems need secondary medical procedures by a specialist. C. Medical cost Concidering the economic situation in rural area the amount of 2,062 won per residents during a year will be burdensome, so financial assistance is needed gorvernment to solve health and medical care problems for rural people.